里约热内卢桑托斯都蒙特诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,973 评论

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里约热内卢桑托斯都蒙特诺富特酒店 - Image 1
里约热内卢桑托斯都蒙特诺富特酒店 - Image 2
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里约热内卢桑托斯都蒙特诺富特酒店 - Image 4
Avenida Rua Marechal Camara 300, Centro, 20020 080 里约热内卢, 巴西

描述

酒店其他优惠

  • 两名 16 岁以下儿童可免费与父母同住

  • 可携带宠物入住酒店（收费）

  • 五间活动室，可举办最多 60 人的活动

  • 位于里约热内卢的酒店，靠近巴西律师公会和检察院

  • 步行 5 分钟即可抵达里约热内卢桑托斯杜蒙特机场

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酒店位置

里约热内卢桑托斯都蒙特诺富特酒店

Avenida Rua Marechal Camara 300, Centro
20020 080 里约热内卢
巴西

GPS:-22.90859, -43.16931

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Restaurante Novotel

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,973 评论

TripAdvisor 评级  4.0/5  1,782 评论

卓越奖 2024

Average Hotel, Poor Service

Tripadvisor 评级 2.0/5

joaol566 商务住宿 - 经 TripAdvisor 认证的评论

The facilities are reasonable, the quality of service left much to be desired. Most of the staff, with a few exceptions, were unfriendly and seemed disengaged. Basic courtesies like a smile or a simple "good morning" were often forgotten, particularly by the restaurant team serving breakfast. The lack of warmth from the staff definitely impacted the overall experience. A little effort in customer service would go a long way in improving the stay.

Dear Guest, I am sorry that your experience was not up to par during your last stay at Novotel Santos Dumont. This is not the standard we follow and although our goal is your satisfaction, your comments help us to improve our services every day. Best regards, Luan Estevez Guest Relations

Good for short stays

Tripadvisor 评级 4.0/5

Adrix1995 经 TripAdvisor 认证的评论

5 minutes from the airport (you just need to take the walkway and you are there), this Novotel offers a good stay for your short stay in Rio. They need to renew rooms though. Friendly and professional staff. A little expensive for what it offers.

Adrix, We appreciate you taking the time to write to us following your stay at the Novotel Rio de Janeiro Santos Dumont. We regret that the service provided did not meet your expectations, please accept our sincere apologies. Novotel hotels always want to provide the best quality of service during your stays, therefore your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you mentioned to us. Once again, we appreciate your comments and hope to regain your trust for your next stay. Looking forward to welcoming you soon, please accept our best regards.

Really bad service by Hvana

Tripadvisor 评级 2.0/5

youpiMontreal 商务住宿 - 经 TripAdvisor 认证的评论

several times. Everything went well: the hotel is super close to Santos Dumont airport and Cinelandia (5-10 min walk) This time the service was deplorable, the receptionist HAVANA doesn't know her job and doesn't speak anything, no foreign language at least she could explain in Brazilian. It's a shame for a 4* hotel and unacceptable.

位置好

客户意见评级 3.5/5

Eirom 商务住宿 - 所有已确认评论

WiFi 很差

Lei Wan I appreciate your comments and feedback about your stay. I apologize for the equipment that malfunctioned. I will quickly check the cause and troubleshoot the issue. I hope I can welcome you again. Best regards Beatriz Pereira Guest Experience Novotel RJ Santos Dumont

Good hotel

Tripadvisor 评级 4.0/5

robert c Couples - 经 TripAdvisor 认证的评论

My partner and I and friends stayed for a 3 night visit. Check in was quick. Valet parking available. 15 min walk to lapa. Area surrounding hotel quite desolate, plenty of homeless but never had any trouble from them when leaving or returning to hotel. Comfy bed, spotless rooms. Good facilities. Great bar and restaurant. Staff friendly on all levels. Security a little bit stern looking. Breakfast was nice. Would recommend.

Dear Mr. Robert, We very much appreciate your comments regarding your stay at the Novotel Rio De Janeiro Santos Dumont. We were pleased to receive your congratulations. We will be sure to share your feedback with the entire team. Thank you very much that you liked our services and structure. It was a pleasure to have offered a pleasant experience at our hotel. Best regards, Beatriz.

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其他网络用户评价我们的酒店

  • 433 评论 8.6/10 位置
  • 797 评论 6.7/10 房间
  • 841 评论 7.3/10 服务
  • 24 评论 7.5/10 上网
  • 369 评论 7.6/10 早餐
  • 332 评论 6.9/10 清洁度
  • 263 评论 4.4/10 食物
  • 178 评论 3.5/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。