里约热内卢桑托斯都蒙特诺富特酒店 4 星

客户意见评级 4.4/5 9,374 评论

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酒店其他优惠

  • 两名 16 岁以下儿童可免费与父母同住

  • 可携带宠物入住酒店(收费)

  • 五间活动室,可举办最多 60 人的活动

  • 位于里约热内卢的酒店,靠近巴西律师公会和检察院

  • 步行 5 分钟即可抵达里约热内卢桑托斯杜蒙特机场

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 12h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车 付费服务
  • 残疾人士的便利设施
  • 儿童俱乐部向 0 至 16 岁儿童开放
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 自助洗衣店
  • 行李员
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 桑拿浴
  • 儿童俱乐部向 0 至 16 岁儿童开放
商务服务
  • 9 会议室
  • Web Corner on a Mac

酒店位置

里约热内卢桑托斯都蒙特诺富特酒店

Avenida Rua Marechal Camara 300
Centro
20020 080 里约热内卢
巴西

电话: +552135068500

从 12h00 办理登记入住手续

从 12h00 办理退房手续

  • COSME VELHO :  121 Av Franklin R

  • Metro Novo Rio :  1 e 2 Cinelandia

  • 乘飞机

    SANTOS DUMONT 达到 0.5公里 / 0.31 英里

  • 乘飞机

    TOM JOBIM 达到 20公里 / 12.43 英里

  • 乘火车

    CINELANDIA 达到 0.9公里 / 0.56 英里

GPS :-22.908075, -43.169857

我们的客房

办公客房 - 改造成办公室的公寓,不提供床非合约照片

  • 最多人数: 2
  • 面积: 从 25 / 269 sq ft

酒店餐厅和酒吧

365

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

非合约照片

365

您可以在我们的大堂酒吧消磨时光,享用巴西美食和各式精选饮品。

非合约照片

  • 周一 -
  • 周二 -
  • 周三 -
  • 周四 -
  • 周五 -
  • 周六 -
  • 周日 -

您的会议和活动

我们的会议室

  • 会议室数量:9

  • 最大面积:200 平方米

  • 最大容量:190 个人

  • 最大宴会容量:110 个人

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里约热内卢桑托斯都蒙特诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

9,374 评论

tripadvisor

TripAdvisor 评级 4.0/5

1,548 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Novotel

Tripadvisor 评级 4.0/5

GustavoKruger Business - 02/12/2019 经 TripAdvisor 认证的评论

Novotel SDU stay after my trip to Europe. This is a good stay after a long trip, very convenient close to SDU airport. Only that misses in this hotel is a transfer to the Airport. Is close, but it is close enough to make it difficuklt to find taxi; at the same time it is not close enough to someone who needs to walk to the VERY DANGEROUS center of Rio de Janeiro

Hi GustavoKruger! Thank you for let us know about your time at Novotel Rio de Janeiro Santos Dumont. We are glad that you have enjoyed your stay and hope see you again very soon! Kind regards,

Novotel Santos Dumont - Good cost/benefit

Tripadvisor 评级 4.0/5

rowik2019 Family - 20/11/2019 经 TripAdvisor 认证的评论

I´ve been at this hotel for a while, it´s a very good location, good amenities and accommodation. Walking distance from Santos Dumont airport and close downtown. Room very good, good restaurant, gym and parking.

Hi rowik2019! Thank you for the grat review of our hotel! We hope to welcome you back very soon!

Hotel Old

Tripadvisor 评级 2.0/5

CEFM1974 Business - 07/09/2019 经 TripAdvisor 认证的评论

Very expensive for the quality that a received. Bad Smell, old furniture, air conditioning noisy, and dirty sheets. I will never return in this hotel. Thats sad a Brand like Accor offers in a big city a poor quality hotel !

Hi CEFM1974, Thank you for taking the time to share your feedback with us. We regret that the service was not up to your expectations and we apologize for. The Novotel RJ Santos Dumont wants to provide the best quality of service during your stay and therefore your opinion is fundamental to us! With no doubt, feedbacks like this helps us understand which service needs improvement. Rest assured that your comments will be directed to the responsible teams. Once again, thank you for your review and we hope to regain your confidence in a upcoming oportunity.

NOVOTEL SDU

Tripadvisor 评级 5.0/5

GustavoKruger Business - 11/04/2019 经 TripAdvisor 认证的评论

Nice and conveniente stay. clean, comfortable, well p´laced close to SDU airport I intend to stay there every time when I have business trips to Rio de Janeiro. Cost is a little expénsive, and accor could adjust to more fair tariffs

Hi GustavoKruger! Thank you for taking time out of your day to evaluate us! We are glad that you enjoyed your stay and we would like to tell how grateful our team is! We look forward to welcoming you again at an upcoming opportunity. Kind Regards,

在异乡能感受到家一样的帮助,很开心。

客户意见评级 5.0/5

J. S. 朋友住宿 - 17/03/2019 所有已确认评论

早餐很丰盛,服务也周到,环境整洁,上网方便快捷。叫车也很方便,去商城有免费班车。安全也不错。

Great Stay

Tripadvisor 评级 4.0/5

Winston J Solo travel - 27/09/2018 经 TripAdvisor 认证的评论

I have stayed here before. This is just to confirm that the hotel is still wonderful, and lived up to all my expectations. The room was spacious, with all the amenities to make your stay enjoyable. Add the bar and restaurant experience, and I was well pleased.

Don t recommend

Tripadvisor 评级 1.0/5

tfontes2018 Business - 11/05/2018 经 TripAdvisor 认证的评论

Expensive , nothing included, had problems with the AC as soon as I arrived to my room from a long day s work and had to be moved to another room after two employees came to try to fix the AC. Fairly dissapointed to say the least

Dear TFontes2018 we would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced at your stay. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best Regards, Marcio Ramalho General Manager

Nice hotel

客户意见评级 5.0/5

Z. Y. 商务住宿 - 27/03/2018 所有已确认评论

位置不错

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Sub manager

Credit card on check in

Tripadvisor 评级 2.0/5

Aline C Friends getaway - 28/09/2017 经 TripAdvisor 认证的评论

I would have to present my credit card what I had paid months ago. Without this I couldn't stay on the hotel. Terrible process. All of services are OK. The location near the airport is the vantage to stay in this hotel.

Dear Aline, We would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced with the front desk regarding your check in. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best regards, Marcio Ramalho General Manager

Nice Stay!

Tripadvisor 评级 4.0/5

Winston J Solo travel - 30/03/2017 经 TripAdvisor 认证的评论

I chose this hotel simply because of the excellent location, and because I do believe it is good value for money. This is my fourth stay here, and I will be back. I was very pleased with the room , and the good intentions exhibited by the staff.

Dear Winston, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Excellent stay

Tripadvisor 评级 5.0/5

EdilsonFSantos Business - 02/02/2017 经 TripAdvisor 认证的评论

Excellent stay. I am very happy for hospitallity and great reception.. Very goog location. Near of the airport Santos Dumont and very close downtown of Rio de Janeiro. I am very happy. Excellent stay.

Dear Edilson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Fast trip

Tripadvisor 评级 4.0/5

M5992LTcarlosm Couples - 17/12/2016 经 TripAdvisor 认证的评论

Ideal for a fast trip, because it's near the Santos Dumont airport, you can go by walk from the airport. The hotel follows the Novotel patterns, which is good. Good attendants, clean and new rooms. It's far from the Rio's touristic points, but it's possible to get taxis, buses or subway. During the night the region is not so safe, so be careful walking around late at night.

Dear Geraldo Luiz Cardoso Chaves, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias General Manager

Good Location Near to Airport

Tripadvisor 评级 4.0/5

Thomaz_27 Business - 16/12/2016 经 TripAdvisor 认证的评论

Accomodation are OK, but service at the bar in the ground floor is terrible. I arrive to eat at 9:30PM and had to wait almost 45 minutes to have my food. I asked chicken breast and it came dry and hard. The excuse was that there were many orders for room service. As the food took to long to arrive, I finished eating by 10:25 PM and I wanted to order a desert but, it was refused by the waiter because the eating area of the bar closes at 10:30PM. Very bad !!

Dear Thomaz, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

RJ

Tripadvisor 评级 3.0/5

pedroaldo Business - 13/12/2016 经 TripAdvisor 认证的评论

Poor service and infraxtructure for a Novotel (comparing to others) and too expensive based on this service and structure comparison. No pool, some people of staff could not orientate properly when asked for some suggestions.

Dear, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

Calm, Quiet and close of the office

Tripadvisor 评级 5.0/5

jos_celiot Business - 06/12/2016 经 TripAdvisor 认证的评论

The installation is on downtown, but the hotel is very calm, quiet and clear, the big advantage is that it very close of the down town offices. The restaurant is good with a Fair cost. The break-fast is very good too.

Dear, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias

Very good but keep away for restaurant service

Tripadvisor 评级 4.0/5

Fabio M Business - 18/07/2016 经 TripAdvisor 认证的评论

Very good restaurant however a bad experience in restaurant. Delay to attend, delay to prepare drink, delay to bring the bill and there is no wine in the menu. Very bad experienc in the restaurant. Idont recommend. And the only option to eat around (without take a taxi) is the Ibis. ( that is been the best option comparing to novotel)

Prezado Fabio, Agradecemos imensamente por dedicar o seu tempo compartilhando suas valiosas impressões. Sua avaliação é nossa melhor ferramenta para podermos continuamente melhorar nossos serviços. Sinto muito por não termos alcançando suas expectativas e ofereço as minhas mais sinceras desculpas por todo o inconveniente causado durante sua estada. Valorizamos muito nossos hóspedes e todos os seus comentários serão analisados e levados em consideração. Agradeço mais uma vez por compartilhar suas impressões e espero recebê-lo de volta em um futuro próximo para ter a oportunidade de servi-lo melhor. Atenciosamente, Renato Dias
客户意见评级 5.0/5

匿名 商务住宿 - 03/05/2016 所有已确认评论

交通比较方便,靠近机场,环境也很好,比较推荐

Convenient and handy

Tripadvisor 评级 4.0/5

RobRoyS_oPaulo Business - 25/04/2016 经 TripAdvisor 认证的评论

I use to stay at this Hotel in most of my business trips to Rio and it is very conveniently located for this purpose, close to the domestic airport and within walking distance to the financial center. Nice installations, courteous reception staff, only drawback is still the restaurant services, very slow and in this stay with the "rechaud" equipment not working properly that led to the buffet dishes being cold.

Dear RobRoyS_oPaulo, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias General Manager

Next to the airport and certainly one of the best options available in downtown Rio

Tripadvisor 评级 4.0/5

cmayr Solo travel - 03/03/2016 经 TripAdvisor 认证的评论

There are only a few good hotels in downtown Rio and this is among the better ones. Next to the airport and in a walking distance to the center you might consider this one if touristim around and beaches are not among your priorities.

Dear Guest cmayr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renato Dias General Manager

Great time!

Tripadvisor 评级 4.0/5

kaowinston Solo travel - 20/02/2016 经 TripAdvisor 认证的评论

This is my third time at this Novotel Santos Dumont hotel, and I must state that I absolutely enjoyed my stay. They provided excellent service, and certainly value for money. Given another chance to visit Brazil and Rio de Janeiro, I will stay here again.

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