诺富特里约热内卢大西洋港酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,673 评论

保证最优惠房价
诺富特里约热内卢大西洋港酒店 - Image 1
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Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 里约热内卢, 巴西

描述

酒店其他优惠

  • 在酒店的泳池、桑拿和健身房放松身心

  • 16 岁以下儿童可免费与父母同住

  • 可容纳 300 人的活动室

  • 可携带小型宠物入内，需另行收费

  • 驱车 11 分钟即可抵达里约热内卢桑托斯杜蒙特机场

我们的客房

客房

办公客房 - 改造成办公室的公寓，不提供床

  • 2 个人最多
  • 24 m² / 258 sq ft
查看空房情况

酒店位置

诺富特里约热内卢大西洋港酒店

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 里约热内卢
巴西

GPS:-22.89701, -43.20219

电话
传真 +55 21 3077-2500

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

365

非合约照片

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,673 评论

TripAdvisor 评级  4.5/5  948 评论

卓越奖 2025

Very nice place

Tripadvisor 评级 5.0/5

Thomas L 经 TripAdvisor 认证的评论

I have a nice experience here! Anderson was the waiter that served me, congratulations. I will certainly be return here.

Dear Thomas, Thank you for sharing your feedback. We are delighted to hear that you had a pleasant experience and that Anderson provided excellent service during your stay. Your comments have been shared with our team as recognition of their dedication. We look forward to welcoming you back on your next visit! Sincerely, Isabella Santos - General Manager

Great Place to Stay

Tripadvisor 评级 5.0/5

Robespierre M 经 TripAdvisor 认证的评论

I enjoyed this nice property with amazing view, great Breakfast , Diogo and Dioginho,made a fantastic job Beatriz and Cecilia in the reception so nice

Dear Mr. Robespierre, Thank you so much for your wonderful review! We’re delighted to know you enjoyed our property, the amazing view, and our breakfast We hope to welcome you back very soon! Sincerely, Isabella Santos - General Manager

Wouldn't recommend

Tripadvisor 评级 2.0/5

Jennifer K 经 TripAdvisor 认证的评论

The room has had a very uncomfortable atmosphere, and felt rather dark and oppressive. The air conditioning smelled very unpleasant and had probably not been cleaned for a long time. Only the breakfast and great hall downstairs with the reception were ok. That's why we can't recommend it.

Dear Jennifer, Thank you for taking the time to share your feedback. We're truly so sorry to know that your stay didn't meet your expectations. Please accept our sincere apologies for the discomfort caused by these problems. Your comments have already been shared with our maintenance and housekeeping teams to ensure immediate improvements. We are glad to know that you enjoyed our breakfast and the reception area. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Best Regards, Isabella Santos - General Manager

客户意见评级 1.5/5

匿名 商务住宿 - 所有已确认评论

设施简陋

问候！ 感谢您对我们的评价！ 您的评估对于我们寻求改进服务至关重要。 亲切 Isabella Santos – 总经理

Dismal experience that ends my global relationship with the Novotel brand

Tripadvisor 评级 2.0/5

irsc 商务住宿 - 经 TripAdvisor 认证的评论

I choose to stay at Novotels everything I am offered the chance - service is usually at a very decent standard and I almost feel "safe" that I will have an enjoyable experience. This has taken me to Novotels in Moscow, Dubai, New York, Buenos Aires, Tokyo, Wellington, Sao Paulo, and now Rio. Maybe for the last time. How the mighty have fallen.... This is an absolute embarrassing hotel. From the reception (shared with Ibis) to the very VERY badly managed restaurants, I have never felt so let down by a hotel chain before. Room was filthy, toiletries were missing, and it must have the most absurd bathroom in any hotels in Rio... The probably hired an intern instead of a qualified architect to build the toilet area, and just forgot to ensure that one needs to open the door and get in... the photos must show how impossible it is for an average built adult to enter without making 'circle du soleil'-like contortionism. I tried the restaurant, waited for 25 minutes for a waiter and just gave up... they were too busy flirting with a table full of good looking girls instead of looking after the othet not so charming guests. The hotel is located on a not so safe area of Rio so wandering at night to find a decent restaurant is a big no, so I had to resort to one of the few delivery options. All in all, a horrendous experience and probably the last time I ever stay at a Novotel.

Dear Irsc, Thank you for taking the time to share your feedback. Although we would like your experience to have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but it is clear that in this case we were not successful. If you give us the chance to regain your trust, I can guarantee that we will do our best to make your stay as good as the many guests who enjoy our hotel. Yours sincerely, Ibis & Novotel Porto Atlântico Team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 227 评论 7.3/10 位置
  • 734 评论 5.3/10 房间
  • 730 评论 6.9/10 服务
  • 39 评论 1.5/10 上网
  • 333 评论 3.4/10 清洁度
  • 257 评论 7.7/10 早餐
  • 231 评论 4.5/10 食物
  • 146 评论 7.6/10 氛围

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