노보텔 RJ 산투스 두몽 4성

고객 평점 (ALL 평가) 4.2/5 1,698 리뷰

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노보텔 RJ 산투스 두몽 - Image 4
Avenida Rua Marechal Camara 300, Centro, 20020 080 리우 데 자네이루, 브라질

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  • 부모님과 함께 투숙하는 만 16세 미만의 어린이는 무료

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  • OAB 및 검찰청 근처의 리우데자네이루 호텔

  • 리우데자네이루 산토스 뒤몽 공항까지 도보로 5분 거리

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호텔 위치

노보텔 RJ 산투스 두몽

Avenida Rua Marechal Camara 300, Centro
20020 080 리우 데 자네이루
브라질

GPS:-22.90859, -43.16931

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Restaurante Novotel

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,698 리뷰

TripAdvisor 평가  4.2/5  1,930 리뷰

2024으뜸 시설

Great hotel and nice accommodations!

트립어드바이저 평점 5.0/5

Marco M TripAdvisor 인증 리뷰

Very nice people at reception making my check in comfortable! Vanessa and Larissa is very nice and professional, thanks Novohotel! I’m visiting again, definitely! The accommodation is nice and comfortable. Very truly grateful, Marco De Almeida Machado.

marcoml7901SG Agradecemos por nos enviar um feedback após sua hospedagem. Volte sempre! Equipe Novotel Santos Dumont

Very bad experience - Won't go back.

트립어드바이저 평점 1.0/5

Richard C TripAdvisor 인증 리뷰

Really bad experience. All about check-in, the person that did the check in should move from the hotel business to the prison business. I felt like a criminal being checked into jail not a client checking into a hotel. Really hostile, unhelpful borderline rude. I almost exclusively use Accor hotels and normally my experiences are consistently excellent but this was awful, awful, awful... never again. The room was fine, but the stay was ruined before I even got there.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Santos Dumont. We deeply regret to hear about your negative experience during check-in. Please accept our sincere apologies for the impression you received. This does not reflect the standards of service and hospitality that we strive to deliver. We have already shared your comments with the relevant team to ensure that corrective actions are taken and that all our guests are treated with the care, respect, and professionalism they deserve. We are grateful for your loyalty to Accor hotels and are truly sorry that we did not meet your expectations this time. We hope to have the opportunity to regain your trust in a future stay, providing the level of service you rightfully expect from us. Sincerely, Novotel Santos Dumont Team

Good service and friendly of the employees

트립어드바이저 평점 5.0/5

V1743AValexandrer Solo travel - TripAdvisor 인증 리뷰

Excellent service and friendly staff specially Jennifer and Ariane Good quality of food service Huge localization beside Santos Dumont Airport Perfect for business travel because the localization and facilities near Rio de janeiro downtown

V1743AValexandrer, thank you for sharing with us about your stay!

Average Hotel, Poor Service

트립어드바이저 평점 2.0/5

joaol566 비즈니스 - TripAdvisor 인증 리뷰

The facilities are reasonable, the quality of service left much to be desired. Most of the staff, with a few exceptions, were unfriendly and seemed disengaged. Basic courtesies like a smile or a simple "good morning" were often forgotten, particularly by the restaurant team serving breakfast. The lack of warmth from the staff definitely impacted the overall experience. A little effort in customer service would go a long way in improving the stay.

Dear Guest, I am sorry that your experience was not up to par during your last stay at Novotel Santos Dumont. This is not the standard we follow and although our goal is your satisfaction, your comments help us to improve our services every day. Best regards, Luan Estevez Guest Relations

Good for short stays

트립어드바이저 평점 4.0/5

Adrix1995 TripAdvisor 인증 리뷰

5 minutes from the airport (you just need to take the walkway and you are there), this Novotel offers a good stay for your short stay in Rio. They need to renew rooms though. Friendly and professional staff. A little expensive for what it offers.

Adrix, We appreciate you taking the time to write to us following your stay at the Novotel Rio de Janeiro Santos Dumont. We regret that the service provided did not meet your expectations, please accept our sincere apologies. Novotel hotels always want to provide the best quality of service during your stays, therefore your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you mentioned to us. Once again, we appreciate your comments and hope to regain your trust for your next stay. Looking forward to welcoming you soon, please accept our best regards.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 416 리뷰 8.2/10 위치
  • 776 리뷰 6.7/10 객실
  • 822 리뷰 7.8/10 서비스
  • 35 리뷰 6.6/10 인터넷 가격
  • 403 리뷰 7.2/10 조식
  • 351 리뷰 4.6/10 안락함
  • 331 리뷰 7.1/10 청결도
  • 272 리뷰 5.6/10 레스토랑

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리우 데 자네이루 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.