노보텔 RJ 산투스 두몽 호텔 4성

고객 평점 (ALL 평가) 4.3/5 9,865 리뷰

ALLSAFE 승인 호텔

노보텔 RJ 산투스 두몽
지도에서 보아라.
+ 17 서비스

호텔 추가 정보

  • 부모님과 함께 투숙하는 만 16세 미만의 어린이는 무료

  • 반려동물 동반 가능 호텔, 유료

  • 최대 60명까지 사용할 수 있는 5개의 이벤트룸

  • OAB 및 검찰청 근처의 리우데자네이루 호텔

  • 리우데자네이루 산토스 뒤몽 공항까지 도보로 5분 거리

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 위치

노보텔 RJ 산투스 두몽

Avenida Rua Marechal Camara 300
Centro
20020 080 리우 데 자네이루
브라질

전화: +552135068500

체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

  • COSME VELHO :  121 Av Franklin R

  • Metro Novo Rio :  1 e 2 Cinelandia

  • 비행기로

    SANTOS DUMONT 0.5km / 0.31마일

  • 비행기로

    TOM JOBIM 20km / 12.43마일

  • 기차로

    CINELANDIA 0.9km / 0.56마일

GPS :-22.908075, -43.169857

호텔 서비스

365 비 계약 사진

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

호텔 및 주변 지역 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약

  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실
케이터링 서비스
  • 레스토랑 1개
  • 바 1개
  • 조식
    • 뷔페 유료
  • 룸 서비스
    • 간식
    • 식사
미팅/이벤트
  • 회의실 5개
접근성
  • 휠체어 통행 가능 호텔
호텔 서비스 및 장비
  • 호텔 정보
    • 객실 149개
    • 장애인 편의 객실 8개
    • 패밀리룸 100개
    • 커넥팅 룸 0개
    • 금연 객실 0개
    • 10 플로어
  • 호텔에서 이용 가능한 언어
    • 영어
    • 스페인어
  • 세탁/발레 파킹 서비스
    • 빨래방
  • Wi-Fi
    • 고속 전송 라인
    • 공용 공간 내 WIFI 무선 인터넷 이용 가능
    • 호텔에서 WIFI 무선 인터넷 이용 가능
    • 고속 인터넷
  • 에어컨
    • 에어컨
  • 거동이 불편한 고객용 시설
  • 100% 금연 호텔
  • 포터
    • 포터
객실 이용
  • Estacionamento 유료
    • 호텔 내부
웰빙
  • Fitness Center
    • 호텔 경내
    • 사우나실
가족
  • 어린이 서비스
    • 키즈 클럽(만 6-12세)

숙박

객실 오피스 - 오피스에 적합한 침대가 없는 아파트비 계약 사진

  • 최대 인원: 2
  • 면적: 최저 시작가 25 / 269 sq ft
  • 업무용 책상

미팅 및 이벤트

미팅룸

  • 미팅룸: 9개

  • 최대 사이즈: 200

  • 최대 수용 인원: 190 명

  • 최대 연회 수용 인원: 110 명

자세히 보기


노보텔 RJ 산투스 두몽 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.3/5

9,865 리뷰

TripAdvisor 평가 4.0/5

1,571 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

Dirty hotel with no attention to customer requests

트립어드바이저 평점 1.0/5

elberbiondi Business - 14/09/2021 TripAdvisor 인증 리뷰

I am a platinum member and I requested a change of room, I was not answered. I didn't even get an answer to my request. Even though I was asked to go to my room and wait for my return. The bathroom had mold and bugs on the ceiling.

Novotel

트립어드바이저 평점 4.0/5

GustavoKruger Business - 02/12/2019 TripAdvisor 인증 리뷰

Novotel SDU stay after my trip to Europe. This is a good stay after a long trip, very convenient close to SDU airport. Only that misses in this hotel is a transfer to the Airport. Is close, but it is close enough to make it difficuklt to find taxi; at the same time it is not close enough to someone who needs to walk to the VERY DANGEROUS center of Rio de Janeiro

Hi GustavoKruger! Thank you for let us know about your time at Novotel Rio de Janeiro Santos Dumont. We are glad that you have enjoyed your stay and hope see you again very soon! Kind regards,

Novotel Santos Dumont - Good cost/benefit

트립어드바이저 평점 4.0/5

rowik2019 Family - 20/11/2019 TripAdvisor 인증 리뷰

I´ve been at this hotel for a while, it´s a very good location, good amenities and accommodation. Walking distance from Santos Dumont airport and close downtown. Room very good, good restaurant, gym and parking.

Hi rowik2019! Thank you for the grat review of our hotel! We hope to welcome you back very soon!

Hotel Old

트립어드바이저 평점 2.0/5

CEFM1974 Business - 07/09/2019 TripAdvisor 인증 리뷰

Very expensive for the quality that a received. Bad Smell, old furniture, air conditioning noisy, and dirty sheets. I will never return in this hotel. Thats sad a Brand like Accor offers in a big city a poor quality hotel !

Hi CEFM1974, Thank you for taking the time to share your feedback with us. We regret that the service was not up to your expectations and we apologize for. The Novotel RJ Santos Dumont wants to provide the best quality of service during your stay and therefore your opinion is fundamental to us! With no doubt, feedbacks like this helps us understand which service needs improvement. Rest assured that your comments will be directed to the responsible teams. Once again, thank you for your review and we hope to regain your confidence in a upcoming oportunity.

NOVOTEL SDU

트립어드바이저 평점 5.0/5

GustavoKruger Business - 11/04/2019 TripAdvisor 인증 리뷰

Nice and conveniente stay. clean, comfortable, well p´laced close to SDU airport I intend to stay there every time when I have business trips to Rio de Janeiro. Cost is a little expénsive, and accor could adjust to more fair tariffs

Hi GustavoKruger! Thank you for taking time out of your day to evaluate us! We are glad that you enjoyed your stay and we would like to tell how grateful our team is! We look forward to welcoming you again at an upcoming opportunity. Kind Regards,

Great Stay

트립어드바이저 평점 4.0/5

Winston J Solo travel - 27/09/2018 TripAdvisor 인증 리뷰

I have stayed here before. This is just to confirm that the hotel is still wonderful, and lived up to all my expectations. The room was spacious, with all the amenities to make your stay enjoyable. Add the bar and restaurant experience, and I was well pleased.

Don t recommend

트립어드바이저 평점 1.0/5

tfontes2018 Business - 11/05/2018 TripAdvisor 인증 리뷰

Expensive , nothing included, had problems with the AC as soon as I arrived to my room from a long day s work and had to be moved to another room after two employees came to try to fix the AC. Fairly dissapointed to say the least

Dear TFontes2018 we would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced at your stay. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best Regards, Marcio Ramalho General Manager

Credit card on check in

트립어드바이저 평점 2.0/5

Aline C Friends getaway - 28/09/2017 TripAdvisor 인증 리뷰

I would have to present my credit card what I had paid months ago. Without this I couldn't stay on the hotel. Terrible process. All of services are OK. The location near the airport is the vantage to stay in this hotel.

Dear Aline, We would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced with the front desk regarding your check in. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best regards, Marcio Ramalho General Manager

Nice Stay!

트립어드바이저 평점 4.0/5

Winston J Solo travel - 30/03/2017 TripAdvisor 인증 리뷰

I chose this hotel simply because of the excellent location, and because I do believe it is good value for money. This is my fourth stay here, and I will be back. I was very pleased with the room , and the good intentions exhibited by the staff.

Dear Winston, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Excellent stay

트립어드바이저 평점 5.0/5

EdilsonFSantos Business - 02/02/2017 TripAdvisor 인증 리뷰

Excellent stay. I am very happy for hospitallity and great reception.. Very goog location. Near of the airport Santos Dumont and very close downtown of Rio de Janeiro. I am very happy. Excellent stay.

Dear Edilson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Fast trip

트립어드바이저 평점 4.0/5

M5992LTcarlosm Couples - 17/12/2016 TripAdvisor 인증 리뷰

Ideal for a fast trip, because it's near the Santos Dumont airport, you can go by walk from the airport. The hotel follows the Novotel patterns, which is good. Good attendants, clean and new rooms. It's far from the Rio's touristic points, but it's possible to get taxis, buses or subway. During the night the region is not so safe, so be careful walking around late at night.

Dear Geraldo Luiz Cardoso Chaves, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias General Manager

Good Location Near to Airport

트립어드바이저 평점 4.0/5

Thomaz_27 Business - 16/12/2016 TripAdvisor 인증 리뷰

Accomodation are OK, but service at the bar in the ground floor is terrible. I arrive to eat at 9:30PM and had to wait almost 45 minutes to have my food. I asked chicken breast and it came dry and hard. The excuse was that there were many orders for room service. As the food took to long to arrive, I finished eating by 10:25 PM and I wanted to order a desert but, it was refused by the waiter because the eating area of the bar closes at 10:30PM. Very bad !!

Dear Thomaz, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

RJ

트립어드바이저 평점 3.0/5

pedroaldo Business - 13/12/2016 TripAdvisor 인증 리뷰

Poor service and infraxtructure for a Novotel (comparing to others) and too expensive based on this service and structure comparison. No pool, some people of staff could not orientate properly when asked for some suggestions.

Dear, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

Calm, Quiet and close of the office

트립어드바이저 평점 5.0/5

jos_celiot Business - 06/12/2016 TripAdvisor 인증 리뷰

The installation is on downtown, but the hotel is very calm, quiet and clear, the big advantage is that it very close of the down town offices. The restaurant is good with a Fair cost. The break-fast is very good too.

Dear, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias

Very good but keep away for restaurant service

트립어드바이저 평점 4.0/5

Fabio M Business - 18/07/2016 TripAdvisor 인증 리뷰

Very good restaurant however a bad experience in restaurant. Delay to attend, delay to prepare drink, delay to bring the bill and there is no wine in the menu. Very bad experienc in the restaurant. Idont recommend. And the only option to eat around (without take a taxi) is the Ibis. ( that is been the best option comparing to novotel)

Prezado Fabio, Agradecemos imensamente por dedicar o seu tempo compartilhando suas valiosas impressões. Sua avaliação é nossa melhor ferramenta para podermos continuamente melhorar nossos serviços. Sinto muito por não termos alcançando suas expectativas e ofereço as minhas mais sinceras desculpas por todo o inconveniente causado durante sua estada. Valorizamos muito nossos hóspedes e todos os seus comentários serão analisados e levados em consideração. Agradeço mais uma vez por compartilhar suas impressões e espero recebê-lo de volta em um futuro próximo para ter a oportunidade de servi-lo melhor. Atenciosamente, Renato Dias
고객 평점 3.5/5

익명 비즈니스 - 12/07/2016 전체(All) 통지 확인

룸 상태는 매우 깨끗하고 조식도 훌륭했으나 무료 와이파이는 전혀 쓸만하지 않았습니다.

Convenient and handy

트립어드바이저 평점 4.0/5

RobRoyS_oPaulo Business - 25/04/2016 TripAdvisor 인증 리뷰

I use to stay at this Hotel in most of my business trips to Rio and it is very conveniently located for this purpose, close to the domestic airport and within walking distance to the financial center. Nice installations, courteous reception staff, only drawback is still the restaurant services, very slow and in this stay with the "rechaud" equipment not working properly that led to the buffet dishes being cold.

Dear RobRoyS_oPaulo, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias General Manager

Next to the airport and certainly one of the best options available in downtown Rio

트립어드바이저 평점 4.0/5

cmayr Solo travel - 03/03/2016 TripAdvisor 인증 리뷰

There are only a few good hotels in downtown Rio and this is among the better ones. Next to the airport and in a walking distance to the center you might consider this one if touristim around and beaches are not among your priorities.

Dear Guest cmayr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renato Dias General Manager

Great time!

트립어드바이저 평점 4.0/5

kaowinston Solo travel - 20/02/2016 TripAdvisor 인증 리뷰

This is my third time at this Novotel Santos Dumont hotel, and I must state that I absolutely enjoyed my stay. They provided excellent service, and certainly value for money. Given another chance to visit Brazil and Rio de Janeiro, I will stay here again.

Wonderful staff - great hotel

트립어드바이저 평점 5.0/5

Clay001 Solo travel - 16/02/2016 TripAdvisor 인증 리뷰

Came back to Novotel Rio St Dumont and don't regret it. The staff is superb, giving very good tips on the city and also on the transport system. The fitness room could have better machines (more weights).

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