노보텔 RJ 보타포고

노보텔 RJ 보타포고 4성

고객 평점 (ALL 평가) 4.3/5 642 리뷰

지도에서 보아라.

호텔 추가 정보

  • 호텔에서 부모님과 같은 객실에 머무는 만 11세까지 어린이들은 무료로 숙박할 수 있습니다.

  • 최대 250명을 수용할 수 있는 이벤트 룸

  • 여러 포인트와 도심과 가깝습니다.

  • 반려동물 동반 가능 호텔, 유료

  • 산토스 뒤몽 리우데자네이루 공항까지 자동차로 13분 거리

ALLSAFE 승인 호텔

호텔 위치

노보텔 RJ 보타포고

Praia De Botafogo, 330, Botafogo
22250040 리우 데 자네이루
브라질

GPS:-22.9457, -43.1825

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

365

호텔 어디에서나 365 Restaurant에서 제공하는 메뉴를 매일 24시간 즐기실 수 있습니다. 언제 어디에서나 원하는 음식을 즐겨보세요.

숙박

넓고 현대적인 디자인의 고객 맞춤형 노보텔 객실은 편안한 숙박과 필요한 모든 것을 제공해 드립니다.

객실

객실 오피스 - 오피스에 적합한 침대가 없는 아파트

  • 최대 인원: 2
  • 면적: 최저 시작가 25 / 269 sq ft
  • 업무용 책상

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  642 리뷰

TripAdvisor 평가  4.0/5  441 리뷰

Unacceptable problem with payment

트립어드바이저 평점 2.0/5

Quest50533121632 비즈니스 - TripAdvisor 인증 리뷰

The Novotel in Botafogo did not accept my international credit card (from the US). I have used this card for years and never had any issues. I noticed that some credit card machines from the "rede" vendor in Brazil did not accept my card. However, a hotel such as this should have alternative options for payment. I actually had to go to a bank and withdraw the full amount of my stay and pay in cash, which is unbelievable in 2022. Again, this is *not* a cheap hotel, so this type of problem should not happen. I was lucky because I have a Brazilian bank account, otherwise I would have to find another hotel. For reference, my card was accepted at both the small supermarket and restaurant close to the hotel. I was considering having dinner at the hotel but couldn't, so this is definitely hurting your business. Next time I am in Rio I will call the hotel in advance and ask about the credit card machine. If things hadn't change I'll look for another option.

Thank you for telling us about the problems during your stay. We will identify with the credit card company the reason for the refusal. Our team will be concerned that these problems will not occur again. We appreciate your review. Ronaldo Grapiglia Gerente Geral

Comfortable and Clean Rooms

트립어드바이저 평점 3.0/5

phillyyoursilly Couples - TripAdvisor 인증 리뷰

We stayed here for our final 3 nights in Rio after moving over from Copa area. We have a mixed review on the stay. Pros: the rooms were clean and comfortable. This is definitely incredibly important! The bed was very comfortable. House keeping was such a nice service to have each day, as a lot of hotels have actually moved away from daily house keeping. They also service breakfast as well which is also a major plus. Cons: our check in experience was rough. We actually checked in online the day before thinking it would be easy. When we arrived the next morning we dropped our bags and they said as soon as the room is ready they would let us know. We never heard back, and when we returned in the afternoon we had to go through the entire check in process all over again. Following that we also could not have keys made for the room causing more of a delay. Not having irons and ironing board was a major inconvenience. When you are on a trip and living out of a suitcase that iron is crucial. When I tried to get one from the front they didn’t have a board to go with so there really wasn’t a whole lot I could do. Next, unless you have a beach facing view the views are not that glamorous (not a deal breaker, but it’s a con). Lastly, the TV only had one channel in English which was CNN, and this type of tv is unable to change the audio language like many of the newer smart TVs (also not a deal breaker, but a con for those that don’t speak the language while on vacation). All in all we had a clean and comfortable room, but there were some cons for us.

We receive your assessment and together with our team we will evaluate opportunities for improvement.

Comfortable and clean rooms!

트립어드바이저 평점 5.0/5

luizcaeiro Couples - TripAdvisor 인증 리뷰

I’m a customer of Accor Network! Third time I’ve been in this Hotel! While some Hotels let the rooms being degradate, Novotel keeps the rooms cleaned and very comfortable! We loved to stay here! Sure we’re going to come back

Agradecemos a sua avaliação

It was fair enough, not great

트립어드바이저 평점 2.0/5

networks2021 비즈니스 - TripAdvisor 인증 리뷰

The only reason this Hotel still alive is because of its privileged view. Staff isn't prepare, Manager has no approach, I had to wait 3 hours to be checked in. Not even a coutesy coffee offered . Definately needs to work more in hospitality. Still, all surrounds ammenities pays the price.

Thanks for taking the time to review us. We regret the lack of hospitality from our team. Your evaluation will be a reason for us to improve our training Thank you very much

Rude staff

트립어드바이저 평점 2.0/5

crsbrz 비즈니스 - TripAdvisor 인증 리뷰

The main reason I usually choose this Hotel is because is new, well maintained and mainly well located, close to one of the most beautiful views of Rio de Janeiro. There are plenty bars, restaurantes, malls around and the metro is few blocks away. This is my third time at Novotel RJ Praia de Botafogo and it is the third time it calls my attention how unfriendly and disrespectful the staff are. I do not record the name of the employee but I called on the 24th at 21:00 asking for ice cream and whoever answer the phone was extremely impolite. When I received the ice cream was even worse. I'm a big fan of Accor hotels but it is time to train and choose better employees at Novotel RJ Praia de Botafogo. I know few people that stayed at the same hotel and complained about the same thing.

Agradecemos a sua avaliação Suas obervações serão motivo de forte treinamento, para retomarmos o nosso alto nível de satisfação

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 232 리뷰 9.4/10 위치
  • 360 리뷰 6.8/10 객실
  • 327 리뷰 7.4/10 서비스
  • 19 리뷰 5/10 인터넷 가격
  • 213 리뷰 7.4/10 조식
  • 140 리뷰 6/10 청결도
  • 97 리뷰 7.8/10 편의 시설
  • 82 리뷰 3.4/10 가격 대비 가치

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