노보텔 RJ 보타포고 4성

고객 평점 (ALL 평가) 4.2/5 1,570 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 RJ 보타포고 - Image 1
노보텔 RJ 보타포고 - Image 2
노보텔 RJ 보타포고 - Image 3
노보텔 RJ 보타포고 - Image 4
Praia De Botafogo, 330, Botafogo, 22250040 리우 데 자네이루, 브라질

호텔설명

호텔 추가 정보

  • 호텔에서 부모님과 같은 객실에 머무는 만 11세까지 어린이들은 무료로 숙박할 수 있습니다.

  • 최대 250명을 수용할 수 있는 이벤트 룸

  • 여러 포인트와 도심과 가깝습니다.

  • 반려동물 동반 가능 호텔, 유료

  • 산토스 뒤몽 리우데자네이루 공항까지 자동차로 13분 거리

숙박

호텔 위치

노보텔 RJ 보타포고

Praia De Botafogo, 330, Botafogo
22250040 리우 데 자네이루
브라질

GPS:-22.94534, -43.18301

전화
팩스 +55 21 2187-9950

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

365

호텔 어디에서나 365 Restaurant에서 제공하는 메뉴를 매일 24시간 즐기실 수 있습니다. 언제 어디에서나 원하는 음식을 즐겨보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,570 리뷰

TripAdvisor 평가  4.5/5  733 리뷰

2024으뜸 시설

Misinformation on the check in

트립어드바이저 평점 3.0/5

Ioannis K TripAdvisor 인증 리뷰

Upon arriving at the hotel I was greeted by the receptionist Felipe who informed me that breakfast was included in the reservation. when I went to have breakfast they informed me that in fact breakfast was not included and that I should pay immediately. This caused embarrassment. Even though he had difficulty speaking English, this misinformation caused me problems. his service was terrible

Dear Guest, Thank you for sharing your experience through Tripadvisor. We are sorry that we did not meet your expectations and will certainly share your feedback with the entire team to continue improving. We hope you can return soon for a new experience at our hotel. Sincerely, Tatiane Ramos General manager

Ok but not more

트립어드바이저 평점 3.0/5

blucey 비즈니스 - TripAdvisor 인증 리뷰

This is a perfectly okay hotel recently well situated in a pretty safe area of Rio. It falls down in a number of areas non critical perhaps still taking away from the enjoyment and appreciation one might have. The bar and lounge area are very small poorly attended and very badly stocked. This means the to get a beer or a coffee or a drink after work you are taking pot look. Of course there are plenty of restaurants etc including some nearby but sometimes it's nice to be able to get something sitting in the lounge of the hotel. A little bit of investment into a proper bar set up properly staffed and stocked would play dividends as would increasing the amount of seating and its quality. There is no spa , any form of beauty or relaxation treatment. The breakfast was okay but the number of coffee machines is grossly inadequate for the number of people at peak hours. Positive side the staff were courteous and helpful and pleasant throughout the hotel was reasonably clean although it could do as little bit of freshening up and it generally felt safe

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

Denied check-in and they kept my money

트립어드바이저 평점 1.0/5

476frankj TripAdvisor 인증 리뷰

My worst hotel experience. My wife and I were denied check-in because I didn't have my physical passport since I traveled from another city. I have a driver's license and a photo of my passport which was enough to check into this hotel's sister hotel down the street and everywhere else we've stayed in Brazil.. I asked to speak with a manager after being denied and he only sent an employee to confirm it was a no instead of discussing the matter with me. I asked for a refund and was told they would tell the website we booked through that we weren't able to check in and we would get the refund. We were just told by the website after multiple attempts to contact the hotel, the hotel refused to refund the room that we paid for in full and were allowed to sleep in. A total nightmare.

Dear Guest, As previously answered in other reviews, we reiterate that we only follow Brazilian federal laws that require the presentation of an original Brazilian document with photo or original passport. Regarding your refund, we cannot even deny it as we did not receive any amount as the accommodation did not occur. I suggest checking the information received by the agency where you made your reservation. Regards, Tatiane Ramos General Manager

Excellent Business trip with Bedroom Pao de Açucar

트립어드바이저 평점 5.0/5

BENSAID M TripAdvisor 인증 리뷰

Very warm welcome from Cynthia Oliveira (Manager of the NOVOTEL) who knew how to listen to my needs and help me throughout my stay so that it was pleasant at a competitive rate. I will happily stay at the Novotel on my next business trip.

Dear Guest, Thanks so much for your feedback and compliments. I will share with the whole team because your satisfaction is the new best incentive. We hope you can return to our Hotel soon. Sincerely, Tatiana Ramos General manager Novotel Praia de Botafogo

Middle of the Road Bit Ragged in Places

트립어드바이저 평점 3.0/5

johnoW5598YU 비즈니스 - TripAdvisor 인증 리뷰

To be fair it’s not bad but there is significant variability in room condition. Mine was OK but others had a lot of age Ing and unrepaired damage. Location is very good. Restaurant is basic but the food reflects the price and there is plenty of choices nearby. Have to say that cleanliness was first class. No ability to sign to rooms so be prepared to pay right there and then for everything. Would I stay again yes for business no for pleasure.

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 423 리뷰 9.6/10 위치
  • 735 리뷰 5.6/10 객실
  • 632 리뷰 7/10 서비스
  • 59 리뷰 2.5/10 인터넷 가격
  • 344 리뷰 4.6/10 청결도
  • 328 리뷰 7.4/10 조식
  • 135 리뷰 3.2/10 가격 대비 가치
  • 128 리뷰 8.1/10 분위기

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리우 데 자네이루 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.