노보텔 RJ 포르토 아틀란티코 4성

고객 평점 (ALL 평가) 4.0/5 1,641 리뷰

노보텔 RJ 포르토 아틀란티코 - Image 1
노보텔 RJ 포르토 아틀란티코 - Image 2
노보텔 RJ 포르토 아틀란티코 - Image 3
노보텔 RJ 포르토 아틀란티코 - Image 4

호텔설명

호텔 추가 정보

  • 수영장, 사우나, 체육관이 있는 호텔에서 휴식

  • 부모님과 함께 투숙하는 만 16세 미만의 어린이는 무료

  • 300명을 수용할 수 있는 이벤트 룸

  • 추가 요금으로 소형 반려동물 동반

  • 산토스 뒤몽 리우 데 자네이루 공항까지 자동차로 11분 거리

숙박

객실

객실 오피스 - 오피스에 적합한 침대가 없는 아파트

  • 2명 최대
  • 24 / 258 sq ft

호텔 위치

노보텔 RJ 포르토 아틀란티코

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 리우 데 자네이루
브라질

GPS:-22.89701, -43.20219

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

365

비 계약 사진

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,641 리뷰

TripAdvisor 평가  4.5/5  933 리뷰

2025으뜸 시설

Great Place to Stay

트립어드바이저 평점 5.0/5

Robespierre M TripAdvisor 인증 리뷰

I enjoyed this nice property with amazing view, great Breakfast , Diogo and Dioginho,made a fantastic job Beatriz and Cecilia in the reception so nice

Dear Mr. Robespierre, Thank you so much for your wonderful review! We’re delighted to know you enjoyed our property, the amazing view, and our breakfast We hope to welcome you back very soon! Sincerely, Isabella Santos - General Manager

Wouldn't recommend

트립어드바이저 평점 2.0/5

Jennifer K TripAdvisor 인증 리뷰

The room has had a very uncomfortable atmosphere, and felt rather dark and oppressive. The air conditioning smelled very unpleasant and had probably not been cleaned for a long time. Only the breakfast and great hall downstairs with the reception were ok. That's why we can't recommend it.

Dear Jennifer, Thank you for taking the time to share your feedback. We're truly so sorry to know that your stay didn't meet your expectations. Please accept our sincere apologies for the discomfort caused by these problems. Your comments have already been shared with our maintenance and housekeeping teams to ensure immediate improvements. We are glad to know that you enjoyed our breakfast and the reception area. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Best Regards, Isabella Santos - General Manager

Dismal experience that ends my global relationship with the Novotel brand

트립어드바이저 평점 2.0/5

irsc 비즈니스 - TripAdvisor 인증 리뷰

I choose to stay at Novotels everything I am offered the chance - service is usually at a very decent standard and I almost feel "safe" that I will have an enjoyable experience. This has taken me to Novotels in Moscow, Dubai, New York, Buenos Aires, Tokyo, Wellington, Sao Paulo, and now Rio. Maybe for the last time. How the mighty have fallen.... This is an absolute embarrassing hotel. From the reception (shared with Ibis) to the very VERY badly managed restaurants, I have never felt so let down by a hotel chain before. Room was filthy, toiletries were missing, and it must have the most absurd bathroom in any hotels in Rio... The probably hired an intern instead of a qualified architect to build the toilet area, and just forgot to ensure that one needs to open the door and get in... the photos must show how impossible it is for an average built adult to enter without making 'circle du soleil'-like contortionism. I tried the restaurant, waited for 25 minutes for a waiter and just gave up... they were too busy flirting with a table full of good looking girls instead of looking after the othet not so charming guests. The hotel is located on a not so safe area of Rio so wandering at night to find a decent restaurant is a big no, so I had to resort to one of the few delivery options. All in all, a horrendous experience and probably the last time I ever stay at a Novotel.

Dear Irsc, Thank you for taking the time to share your feedback. Although we would like your experience to have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but it is clear that in this case we were not successful. If you give us the chance to regain your trust, I can guarantee that we will do our best to make your stay as good as the many guests who enjoy our hotel. Yours sincerely, Ibis & Novotel Porto Atlântico Team

Busy lines to checkout

트립어드바이저 평점 3.0/5

BrazilACA 비즈니스 - TripAdvisor 인증 리뷰

In this specific area of Rio where there are very few hotels, this is the better option. The rooms are large but offers comfort and a good bed. The shower is a problem…water floods the bathroom floor. Breakfast is nice. WiFi is spotty. Room service quick. Checkout is super busy.

Greetings! Thank you for evaluating us! Your evaluation is essential to our quest to improve our services. Sincerely, Ibis & Novotel Porto Atlântico Team

Needs improvement

트립어드바이저 평점 3.0/5

andrebarranco79 비즈니스 - TripAdvisor 인증 리뷰

Hotel miss attendants at front desk, at restaurant. Phone call are not answered, reservation emails late replied or even not sent back. Takes long time to be served, to checkin Quality of services is minus medium at all. Just use this because is close my appointment.

Greetings! Thank you for rating us! Your review is essential for our quest to improve our services. Best regards, Isabella Santos – General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 222 리뷰 7.4/10 위치
  • 695 리뷰 5.6/10 객실
  • 685 리뷰 6.7/10 서비스
  • 31 리뷰 2.4/10 인터넷 가격
  • 332 리뷰 3.8/10 청결도
  • 245 리뷰 7.5/10 조식
  • 230 리뷰 4/10 레스토랑
  • 149 리뷰 7.7/10 분위기

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