노보텔 RJ 포르토 아틀란티코 4성

고객 평점 (ALL 평가) 4.0/5 1,677 리뷰

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노보텔 RJ 포르토 아틀란티코 - Image 1
노보텔 RJ 포르토 아틀란티코 - Image 2
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노보텔 RJ 포르토 아틀란티코 - Image 4
Av. Prof. Pereira Reis 49, Santo Cristo, 20220 800 리우 데 자네이루, 브라질

호텔설명

호텔 추가 정보

  • 수영장, 사우나, 체육관이 있는 호텔에서 휴식

  • 부모님과 함께 투숙하는 만 16세 미만의 어린이는 무료

  • 300명을 수용할 수 있는 이벤트 룸

  • 추가 요금으로 소형 반려동물 동반

  • 산토스 뒤몽 리우 데 자네이루 공항까지 자동차로 11분 거리

숙박

객실

객실 오피스 - 오피스에 적합한 침대가 없는 아파트

  • 2명 최대
  • 24 m² / 258 sq ft
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호텔 위치

노보텔 RJ 포르토 아틀란티코

Av. Prof. Pereira Reis 49, Santo Cristo
20220 800 리우 데 자네이루
브라질

GPS:-22.89701, -43.20219

전화
팩스 +55 21 3077-2500

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

365

비 계약 사진

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,677 리뷰

TripAdvisor 평가  4.5/5  949 리뷰

2025으뜸 시설

Fujam desse hotel. Stay Away

트립어드바이저 평점 1.0/5

Davi A TripAdvisor 인증 리뷰

Fujam desse hotel. Fez downgrade do quarto sem explicação para um com cama baixa, banheiro insalubre, box de cortina ao invés de blindex e puxadores quebrados, e o gerente omisso se limitou a dizer que da próxima vez fizesse a reserva direto no site deles e não mais via parceiros como Decolar. Tocaram alarme de incêndio no meio da noite pra uma ocorrência falsa. Quando questionados só disseram que algum hóspede deve ter fumado em outro quarto. Não assumem responsabilidade pelas falhas. Translation to English: Stay away from this hotel. They downgraded the room without any explanation to one with a low bed, an unsanitary bathroom, a shower with a curtain instead of glass, and broken fixtures. The unhelpful manager merely said that next time I should book directly on their website rather than through partners like Decolar. They set off the fire alarm in the middle of the night for a false incident. When questioned, they only said that some guest must have smoked in another room. They take no responsibility for their failures.

Prezado Sr. Davi, Agradecemos por compartilhar sua experiência. Após uma análise detalhada da sua hospedagem, confirmamos que o senhor foi acomodado na mesma categoria de quarto originalmente reservada. O apartamento mencionado trata-se de um quarto padrão, porém com adaptações de acessibilidade, preparado para atender hóspedes que necessitem dessa configuração específica. Lamentamos que as características do quarto não tenham atendido às suas expectativas. Suas observações sobre conservação e manutenção são extremamente importantes e já foram encaminhadas aos setores responsáveis para verificação e melhorias. Em relação ao alarme de incêndio, esclarecemos que o sistema pode ser acionado automaticamente por fumaça ou vapor. Trata-se de um procedimento de segurança indispensável, pensado exclusivamente para a proteção e bem-estar de todos os hóspedes. Pedimos desculpas pelos transtornos percebidos e agradecemos pelo feedback, que nos auxilia a aprimorar continuamente nossos serviços e atendimento. Atenciosamente, Isabella Santos - Gerente Geral

Very nice place

트립어드바이저 평점 5.0/5

Thomas L TripAdvisor 인증 리뷰

I have a nice experience here! Anderson was the waiter that served me, congratulations. I will certainly be return here.

Dear Thomas, Thank you for sharing your feedback. We are delighted to hear that you had a pleasant experience and that Anderson provided excellent service during your stay. Your comments have been shared with our team as recognition of their dedication. We look forward to welcoming you back on your next visit! Sincerely, Isabella Santos - General Manager

Great Place to Stay

트립어드바이저 평점 5.0/5

Robespierre M TripAdvisor 인증 리뷰

I enjoyed this nice property with amazing view, great Breakfast , Diogo and Dioginho,made a fantastic job Beatriz and Cecilia in the reception so nice

Dear Mr. Robespierre, Thank you so much for your wonderful review! We’re delighted to know you enjoyed our property, the amazing view, and our breakfast We hope to welcome you back very soon! Sincerely, Isabella Santos - General Manager

Wouldn't recommend

트립어드바이저 평점 2.0/5

Jennifer K TripAdvisor 인증 리뷰

The room has had a very uncomfortable atmosphere, and felt rather dark and oppressive. The air conditioning smelled very unpleasant and had probably not been cleaned for a long time. Only the breakfast and great hall downstairs with the reception were ok. That's why we can't recommend it.

Dear Jennifer, Thank you for taking the time to share your feedback. We're truly so sorry to know that your stay didn't meet your expectations. Please accept our sincere apologies for the discomfort caused by these problems. Your comments have already been shared with our maintenance and housekeeping teams to ensure immediate improvements. We are glad to know that you enjoyed our breakfast and the reception area. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Best Regards, Isabella Santos - General Manager

Dismal experience that ends my global relationship with the Novotel brand

트립어드바이저 평점 2.0/5

irsc 비즈니스 - TripAdvisor 인증 리뷰

I choose to stay at Novotels everything I am offered the chance - service is usually at a very decent standard and I almost feel "safe" that I will have an enjoyable experience. This has taken me to Novotels in Moscow, Dubai, New York, Buenos Aires, Tokyo, Wellington, Sao Paulo, and now Rio. Maybe for the last time. How the mighty have fallen.... This is an absolute embarrassing hotel. From the reception (shared with Ibis) to the very VERY badly managed restaurants, I have never felt so let down by a hotel chain before. Room was filthy, toiletries were missing, and it must have the most absurd bathroom in any hotels in Rio... The probably hired an intern instead of a qualified architect to build the toilet area, and just forgot to ensure that one needs to open the door and get in... the photos must show how impossible it is for an average built adult to enter without making 'circle du soleil'-like contortionism. I tried the restaurant, waited for 25 minutes for a waiter and just gave up... they were too busy flirting with a table full of good looking girls instead of looking after the othet not so charming guests. The hotel is located on a not so safe area of Rio so wandering at night to find a decent restaurant is a big no, so I had to resort to one of the few delivery options. All in all, a horrendous experience and probably the last time I ever stay at a Novotel.

Dear Irsc, Thank you for taking the time to share your feedback. Although we would like your experience to have been better, with feedback like this we can learn and improve the quality of our service. We work hard to provide an exceptional experience for our guests, but it is clear that in this case we were not successful. If you give us the chance to regain your trust, I can guarantee that we will do our best to make your stay as good as the many guests who enjoy our hotel. Yours sincerely, Ibis & Novotel Porto Atlântico Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 227 리뷰 7.3/10 위치
  • 734 리뷰 5.3/10 객실
  • 730 리뷰 6.9/10 서비스
  • 39 리뷰 1.5/10 인터넷 가격
  • 333 리뷰 3.4/10 청결도
  • 257 리뷰 7.7/10 조식
  • 231 리뷰 4.5/10 레스토랑
  • 146 리뷰 7.6/10 분위기

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