Hotel Novotel RJ Santos Dumont bintang 4

Catatan tamu Avis 4.3/5 8.781 ulasan

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

Bagaimana itu bekerja?
Accor Live Limitless

Gratis: Daftar sebagai anggota

Saat memesan di hotel ini:

  • Saya mendapat poin Status & Reward

  • Saya dapat menggunakan poin Reward

  • Saya mendapatkan manfaat dari keunggulan

  • Saya dapat memanfaatkan harga khusus anggota

+ 20 Layanan

Keistimewaan hotel

  • Dua anak berusia maksimal 16 tahun yang menginap di kamar orang tuanya tidak dikenakan biaya

  • Hotel ramah hewan peliharaan, dikenakan biaya

  • Lima ruang acara berkapasitas 60 orang

  • Hotel di Rio de Janeiro dekat OAB dan Kantor Kejaksaan Umum

  • 5 menit berjalan kaki ke Bandara Rio de Janeiro - Santos Dumont

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 12h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat ParkirLayanan berbayar
  • Akses bagi tamu disabilitas
  • Klub Anak untuk anak usia 0 hingga 16 tahun
  • 100% hotel bebas rokok
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Check-in lebih awal/Check-out lebih soreLayanan berbayar
  • Cuci otomatis
  • Portir
Katering
  • SarapanLayanan berbayar
  • 1 Restoran
  • 1 Bar
  • Layanan kamar
Rekreasi dan aktivitas
  • Pusat kebugaran
  • Sauna
  • Klub Anak untuk anak usia 0 hingga 16 tahun
Layanan bisnis
  • 9 Ruang pertemuan
  • Pojok Web dengan Mac

Lokasi hotel

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300
Centro
20020 080 rio de janeiro
brasil

Tel: +552135068500

Check-in dari 12h00

Check out sampai 12h00

  • COSME VELHO :  121 Av Franklin R

  • Metro Novo Rio :  1 e 2 Cinelandia

  • Dengan pesawat

    SANTOS DUMONT Pada 0,5km / 0,31 mil

  • Dengan pesawat

    TOM JOBIM Pada 20km / 12,43 mil

  • Dengan kereta

    CINELANDIA Pada 0,9km / 0,56 mil

GPS :-22.908075, -43.169857

Akomodasi kami

Kamar Ruang Kerja - Apartemen tanpa tempat tidur dengan fasilitas kerjaFoto non-kontrak

  • Maks. jumlah orang: 2
  • Area: Dari 25 / 269 sq ft
Kamar

Restoran dan bar kami

365

Jenis hidangan: Regional

Di 365 Restaurant, Anda dapat menikmati menu kami 24 jam sehari, disajikan di semua area hotel. Nikmati kebebasan untuk makan sesuka dan sesering Anda inginkan.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

365

Foto non-kontrak

Anda dapat menikmati waktu Anda di bar lobi kami dengan hidangan Brazil terbaik dan daftar minuman yang beragam.

Makan siang

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Makan malam

  • Sen
  • Sel
  • Rab
  • Kam
  • Jum
  • Sab
  • Min

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 9

  • Ukuran maksimal: 200

  • Kapasitas maksimal: 190 orang

  • Kapasitas perjamuan maksimal: 110 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Novotel RJ Santos Dumont

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.3/5

8.781 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

1.538 ulasan

Novotel

Catatan Tripadvisor 4.0/5

GustavoKruger Business - 02/12/2019 Ulasan TripAdvisor tersertifikasi

Novotel SDU stay after my trip to Europe. This is a good stay after a long trip, very convenient close to SDU airport. Only that misses in this hotel is a transfer to the Airport. Is close, but it is close enough to make it difficuklt to find taxi; at the same time it is not close enough to someone who needs to walk to the VERY DANGEROUS center of Rio de Janeiro

Hi GustavoKruger! Thank you for let us know about your time at Novotel Rio de Janeiro Santos Dumont. We are glad that you have enjoyed your stay and hope see you again very soon! Kind regards,

Novotel Santos Dumont - Good cost/benefit

Catatan Tripadvisor 4.0/5

rowik2019 Family - 20/11/2019 Ulasan TripAdvisor tersertifikasi

I´ve been at this hotel for a while, it´s a very good location, good amenities and accommodation. Walking distance from Santos Dumont airport and close downtown. Room very good, good restaurant, gym and parking.

Hi rowik2019! Thank you for the grat review of our hotel! We hope to welcome you back very soon!

Hotel Old

Catatan Tripadvisor 2.0/5

CEFM1974 Business - 07/09/2019 Ulasan TripAdvisor tersertifikasi

Very expensive for the quality that a received. Bad Smell, old furniture, air conditioning noisy, and dirty sheets. I will never return in this hotel. Thats sad a Brand like Accor offers in a big city a poor quality hotel !

Hi CEFM1974, Thank you for taking the time to share your feedback with us. We regret that the service was not up to your expectations and we apologize for. The Novotel RJ Santos Dumont wants to provide the best quality of service during your stay and therefore your opinion is fundamental to us! With no doubt, feedbacks like this helps us understand which service needs improvement. Rest assured that your comments will be directed to the responsible teams. Once again, thank you for your review and we hope to regain your confidence in a upcoming oportunity.

NOVOTEL SDU

Catatan Tripadvisor 5.0/5

GustavoKruger Business - 11/04/2019 Ulasan TripAdvisor tersertifikasi

Nice and conveniente stay. clean, comfortable, well p´laced close to SDU airport I intend to stay there every time when I have business trips to Rio de Janeiro. Cost is a little expénsive, and accor could adjust to more fair tariffs

Hi GustavoKruger! Thank you for taking time out of your day to evaluate us! We are glad that you enjoyed your stay and we would like to tell how grateful our team is! We look forward to welcoming you again at an upcoming opportunity. Kind Regards,

Great Stay

Catatan Tripadvisor 4.0/5

Winston J Solo travel - 27/09/2018 Ulasan TripAdvisor tersertifikasi

I have stayed here before. This is just to confirm that the hotel is still wonderful, and lived up to all my expectations. The room was spacious, with all the amenities to make your stay enjoyable. Add the bar and restaurant experience, and I was well pleased.

Don t recommend

Catatan Tripadvisor 1.0/5

tfontes2018 Business - 11/05/2018 Ulasan TripAdvisor tersertifikasi

Expensive , nothing included, had problems with the AC as soon as I arrived to my room from a long day s work and had to be moved to another room after two employees came to try to fix the AC. Fairly dissapointed to say the least

Dear TFontes2018 we would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced at your stay. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best Regards, Marcio Ramalho General Manager

Credit card on check in

Catatan Tripadvisor 2.0/5

Aline C Friends getaway - 28/09/2017 Ulasan TripAdvisor tersertifikasi

I would have to present my credit card what I had paid months ago. Without this I couldn't stay on the hotel. Terrible process. All of services are OK. The location near the airport is the vantage to stay in this hotel.

Dear Aline, We would like to thank you for sharing in detail your experience with us at TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. I am very sorry for the inconvenience you experienced with the front desk regarding your check in. I will address your concerns with the responsible manager and staff to ensure these situations are avoided in the future. Your satisfaction and well-being are of most importance to us. Best regards, Marcio Ramalho General Manager

Nice Stay!

Catatan Tripadvisor 4.0/5

Winston J Solo travel - 30/03/2017 Ulasan TripAdvisor tersertifikasi

I chose this hotel simply because of the excellent location, and because I do believe it is good value for money. This is my fourth stay here, and I will be back. I was very pleased with the room , and the good intentions exhibited by the staff.

Dear Winston, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Excellent stay

Catatan Tripadvisor 5.0/5

EdilsonFSantos Business - 02/02/2017 Ulasan TripAdvisor tersertifikasi

Excellent stay. I am very happy for hospitallity and great reception.. Very goog location. Near of the airport Santos Dumont and very close downtown of Rio de Janeiro. I am very happy. Excellent stay.

Dear Edilson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Fast trip

Catatan Tripadvisor 4.0/5

M5992LTcarlosm Couples - 17/12/2016 Ulasan TripAdvisor tersertifikasi

Ideal for a fast trip, because it's near the Santos Dumont airport, you can go by walk from the airport. The hotel follows the Novotel patterns, which is good. Good attendants, clean and new rooms. It's far from the Rio's touristic points, but it's possible to get taxis, buses or subway. During the night the region is not so safe, so be careful walking around late at night.

Dear Geraldo Luiz Cardoso Chaves, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias General Manager

Good Location Near to Airport

Catatan Tripadvisor 4.0/5

Thomaz_27 Business - 16/12/2016 Ulasan TripAdvisor tersertifikasi

Accomodation are OK, but service at the bar in the ground floor is terrible. I arrive to eat at 9:30PM and had to wait almost 45 minutes to have my food. I asked chicken breast and it came dry and hard. The excuse was that there were many orders for room service. As the food took to long to arrive, I finished eating by 10:25 PM and I wanted to order a desert but, it was refused by the waiter because the eating area of the bar closes at 10:30PM. Very bad !!

Dear Thomaz, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

RJ

Catatan Tripadvisor 3.0/5

pedroaldo Business - 13/12/2016 Ulasan TripAdvisor tersertifikasi

Poor service and infraxtructure for a Novotel (comparing to others) and too expensive based on this service and structure comparison. No pool, some people of staff could not orientate properly when asked for some suggestions.

Dear, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias

Calm, Quiet and close of the office

Catatan Tripadvisor 5.0/5

jos_celiot Business - 06/12/2016 Ulasan TripAdvisor tersertifikasi

The installation is on downtown, but the hotel is very calm, quiet and clear, the big advantage is that it very close of the down town offices. The restaurant is good with a Fair cost. The break-fast is very good too.

Dear, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renato Dias

Very good but keep away for restaurant service

Catatan Tripadvisor 4.0/5

Fabio M Business - 18/07/2016 Ulasan TripAdvisor tersertifikasi

Very good restaurant however a bad experience in restaurant. Delay to attend, delay to prepare drink, delay to bring the bill and there is no wine in the menu. Very bad experienc in the restaurant. Idont recommend. And the only option to eat around (without take a taxi) is the Ibis. ( that is been the best option comparing to novotel)

Prezado Fabio, Agradecemos imensamente por dedicar o seu tempo compartilhando suas valiosas impressões. Sua avaliação é nossa melhor ferramenta para podermos continuamente melhorar nossos serviços. Sinto muito por não termos alcançando suas expectativas e ofereço as minhas mais sinceras desculpas por todo o inconveniente causado durante sua estada. Valorizamos muito nossos hóspedes e todos os seus comentários serão analisados e levados em consideração. Agradeço mais uma vez por compartilhar suas impressões e espero recebê-lo de volta em um futuro próximo para ter a oportunidade de servi-lo melhor. Atenciosamente, Renato Dias

Convenient and handy

Catatan Tripadvisor 4.0/5

RobRoyS_oPaulo Business - 25/04/2016 Ulasan TripAdvisor tersertifikasi

I use to stay at this Hotel in most of my business trips to Rio and it is very conveniently located for this purpose, close to the domestic airport and within walking distance to the financial center. Nice installations, courteous reception staff, only drawback is still the restaurant services, very slow and in this stay with the "rechaud" equipment not working properly that led to the buffet dishes being cold.

Dear RobRoyS_oPaulo, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Dias General Manager

Next to the airport and certainly one of the best options available in downtown Rio

Catatan Tripadvisor 4.0/5

cmayr Solo travel - 03/03/2016 Ulasan TripAdvisor tersertifikasi

There are only a few good hotels in downtown Rio and this is among the better ones. Next to the airport and in a walking distance to the center you might consider this one if touristim around and beaches are not among your priorities.

Dear Guest cmayr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Renato Dias General Manager

Great time!

Catatan Tripadvisor 4.0/5

kaowinston Solo travel - 20/02/2016 Ulasan TripAdvisor tersertifikasi

This is my third time at this Novotel Santos Dumont hotel, and I must state that I absolutely enjoyed my stay. They provided excellent service, and certainly value for money. Given another chance to visit Brazil and Rio de Janeiro, I will stay here again.

Wonderful staff - great hotel

Catatan Tripadvisor 5.0/5

Clay001 Solo travel - 16/02/2016 Ulasan TripAdvisor tersertifikasi

Came back to Novotel Rio St Dumont and don't regret it. The staff is superb, giving very good tips on the city and also on the transport system. The fitness room could have better machines (more weights).

Good Hotel for trips

Catatan Tripadvisor 4.0/5

Glopes34 Business - 24/01/2016 Ulasan TripAdvisor tersertifikasi

comfortable hotel like all Novotel hotels. Need more staff during rush hours avoiding long time during check-in/check-out. Parking staff needs to be more proactive and as in the other Novotel better having parking bill under Hotel responsibility. If you have to take plane, it is the right place to stay, otherwise I don't recommend - it is not a friendly neighborhood - nothing to do nearby.

CONVENIENT LOCATION

Catatan Tripadvisor 4.0/5

RobRoyS_oPaulo Business - 18/01/2016 Ulasan TripAdvisor tersertifikasi

Another weekly stay at the Novotel Santos Dumont in Rio. Location is very good, just across the road from the domestic airport and close to most business clients and our local office. Only drawback is that at night downtown is empty and therefore dangerous to walk around, so if you want to go to a nice restaurant, movie theater or anything else you have to get a taxi. Otherwise, nothing to crictisize, accomodation is good, staff very courteous and a good breakfast buffet.

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