Novotel RJ Santos Dumont bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.945 ulasan

Jaminan Harga
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Novotel RJ Santos Dumont - Image 1
Novotel RJ Santos Dumont - Image 2
Novotel RJ Santos Dumont - Image 3
Novotel RJ Santos Dumont - Image 4
Avenida Rua Marechal Camara 300, Centro, 20020 080 RIO DE JANEIRO, Brasil

Deskripsi

Keistimewaan hotel

  • Dua anak berusia maksimal 16 tahun yang menginap di kamar orang tuanya tidak dikenakan biaya

  • Hotel ramah hewan peliharaan, dikenakan biaya

  • Lima ruang acara berkapasitas 60 orang

  • Hotel di Rio de Janeiro dekat OAB dan Kantor Kejaksaan Umum

  • 5 menit berjalan kaki ke Bandara Rio de Janeiro - Santos Dumont

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Lokasi hotel

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300, Centro
20020 080 RIO DE JANEIRO
Brasil

GPS:-22.90859, -43.16931

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Restaurante Novotel

Di 365 Restaurant, Anda dapat menikmati menu kami 24 jam sehari, disajikan di semua area hotel. Nikmati kebebasan untuk makan sesuka dan sesering Anda inginkan.

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Peringkat ALL  4.2/5  1.945 ulasan

Peringkat TripAdvisor  4.0/5  1.783 ulasan

Sertifikat keunggulan 2024

Average Hotel, Poor Service

Catatan Tripadvisor 2.0/5

joaol566 Bisnis - Ulasan TripAdvisor tersertifikasi

The facilities are reasonable, the quality of service left much to be desired. Most of the staff, with a few exceptions, were unfriendly and seemed disengaged. Basic courtesies like a smile or a simple "good morning" were often forgotten, particularly by the restaurant team serving breakfast. The lack of warmth from the staff definitely impacted the overall experience. A little effort in customer service would go a long way in improving the stay.

Dear Guest, I am sorry that your experience was not up to par during your last stay at Novotel Santos Dumont. This is not the standard we follow and although our goal is your satisfaction, your comments help us to improve our services every day. Best regards, Luan Estevez Guest Relations

Good for short stays

Catatan Tripadvisor 4.0/5

Adrix1995 Ulasan TripAdvisor tersertifikasi

5 minutes from the airport (you just need to take the walkway and you are there), this Novotel offers a good stay for your short stay in Rio. They need to renew rooms though. Friendly and professional staff. A little expensive for what it offers.

Adrix, We appreciate you taking the time to write to us following your stay at the Novotel Rio de Janeiro Santos Dumont. We regret that the service provided did not meet your expectations, please accept our sincere apologies. Novotel hotels always want to provide the best quality of service during your stays, therefore your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you mentioned to us. Once again, we appreciate your comments and hope to regain your trust for your next stay. Looking forward to welcoming you soon, please accept our best regards.

Really bad service by Hvana

Catatan Tripadvisor 2.0/5

youpiMontreal Bisnis - Ulasan TripAdvisor tersertifikasi

several times. Everything went well: the hotel is super close to Santos Dumont airport and Cinelandia (5-10 min walk) This time the service was deplorable, the receptionist HAVANA doesn't know her job and doesn't speak anything, no foreign language at least she could explain in Brazilian. It's a shame for a 4* hotel and unacceptable.

Good hotel

Catatan Tripadvisor 4.0/5

robert c Couples - Ulasan TripAdvisor tersertifikasi

My partner and I and friends stayed for a 3 night visit. Check in was quick. Valet parking available. 15 min walk to lapa. Area surrounding hotel quite desolate, plenty of homeless but never had any trouble from them when leaving or returning to hotel. Comfy bed, spotless rooms. Good facilities. Great bar and restaurant. Staff friendly on all levels. Security a little bit stern looking. Breakfast was nice. Would recommend.

Dear Mr. Robert, We very much appreciate your comments regarding your stay at the Novotel Rio De Janeiro Santos Dumont. We were pleased to receive your congratulations. We will be sure to share your feedback with the entire team. Thank you very much that you liked our services and structure. It was a pleasure to have offered a pleasant experience at our hotel. Best regards, Beatriz.

Nice hotel, convenient to Santos Dumont Airport

Catatan Tripadvisor 5.0/5

Neal R Ulasan TripAdvisor tersertifikasi

Excellent stay at the Novotel RJ Santos Dumont. The hotel staff was great. Very friendly, efficient, and professional. The hotel was clean, quiet, and well-maintained. The fitness center was well-equipped and available 24/7. I didn't get a chance to try the restaurant, so cannot comment on that aspect of the hotel. As the name implies, the hotel is convenient for Santos Dumont Airport. It is a fairly easy 5 minute walk from the hotel, mainly on a pedestrian bridge above a busy road. It is also about a 10 minute walk from the Rio Metro. The only negative, and not the hotel's fault, is that this part of Rio has a problem with homelessness and is fairly deserted after dark and on weekends. So, it might not be the best area to walk around at night. Again, not the hotel's fault, and it does have good security, but certainly a part of your stay.

Dear Neal, Thank you very much for taking the time to share your experience with us. We're happy to hear that your stay was pleasant and that we were able to meet your expectations. Should you visit us again, we would be delighted to welcome you back. Sincerely,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 429 ulasan 8.5/10 Lokasi
  • 779 ulasan 6.6/10 Kamar
  • 839 ulasan 7.5/10 Pelayanan
  • 23 ulasan 7.6/10 Internet
  • 373 ulasan 7.4/10 Sarapan
  • 347 ulasan 4.7/10 Kenyamanan
  • 328 ulasan 6.9/10 Kebersihan
  • 265 ulasan 4.4/10 Makanan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.