Novotel Edinburgh Park bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 2.101 ulasan

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Novotel Edinburgh Park - Image 1
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Novotel Edinburgh Park - Image 4
15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park, EH12 9DJ EDINBURGH, United Kingdom

Deskripsi

Keistimewaan hotel

  • Convenient hotel with ample parking and adjacent transport options

  • Premium leisure facilities with pool, gym, sauna and steam room

  • Just 4 km from Edinburgh Airport and 7 km from Royal Highland Centre

  • Contemporary meeting space with modern A/V for up to 180 people

  • Easy access to Murrayfield Stadium via the adjacent tram line

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Lokasi hotel

Novotel Edinburgh Park

15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park
EH12 9DJ EDINBURGH
United Kingdom

GPS:55.92657, -3.310871

Telepon
Fax +44 131 446 5610

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Gourmet Bar & Kitchen

Please your palate at Gourmet Bar & Kitchen with our varied menu of simple yet authentic dishes from around the world and just down the street. Our on-site restaurant provides a casual setting for dining with family and drinks with colleagues alike.

Pesan

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Peringkat ALL  4.6/5  2.101 ulasan

Peringkat TripAdvisor  4.0/5  3.604 ulasan

Sertifikat keunggulan 2024

Downhill

Catatan Tripadvisor 2.0/5

Journey18625215154 Couples - Ulasan TripAdvisor tersertifikasi

We have stayed at this hotel for many years around Christmas and then previously for access to airport for early morning flights The hotel seems to be going downhill since the last time we stayed. We stay here because it’s out the way and quiet. However this was not the case this time, there was a DJ on for a big party underneath our room (second floor) I booked this hotel months in advance so I would have expected if there was a party they would move guests who aren’t part of the event, away from it and up higher floors so they can sleep and still enjoy their stay. However we were put in a room where the music was so loud we couldn’t hear the TV and upon mentioning it, nothing was done about it and it got louder until midnight. We were never informed there would be any loud events on when we checked in. In the room there is an advertisement leaflet for room service, which you order via WhatsApp on your phone. We tried to order via WhatsApp (however it said the number was “last seen” over a week ago so it didn’t give us much confidence) after waiting a few hours we went down to the bar to get drinks instead. Really disappointing they advertise the service in the rooms but it’s not actually in use? Strange The window ledges had mud marks and dirt on them which was horrible also I wouldn’t stay here again, which is a shame but it seems dated and like it needs help with some services, don’t know how a hotel can advertise room service and then not actually have any, not sure if management are aware of the issue but seems like the hotel needs a refresher on a lot of basic things

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. Your comments about the noise, room condition, and service have been noted, and we are committed to using this feedback to improve our services. We are truly sorry that your stay did not reflect the high standards we strive to uphold. Should you decide to visit us again, please do not hesitate to contact me in advance. I would be delighted to personally assist with your reservation to ensure a better and more enjoyable experience. We hope to have the opportunity to welcome you back and provide you with the quality stay you’ve come to expect from us. Best regards, Alexandru Front Office Manager

Good stay

Catatan Tripadvisor 4.0/5

mpoojari Ulasan TripAdvisor tersertifikasi

Clean and comfortable room, there was nice and clean gym, an indoor swimming pool and a heated sauna room. The tram station is close to the hotel (4mins walk), it takes about 20mins to city center on trams. KFC and Krispy Kreme are adjacent to the hotel.

Dear Mpoojari, thank you so much for your recent visit and feedback. We are glad that you enjoyed your stay, we look forward to welcome you again, Attila

We will be back…

Catatan Tripadvisor 5.0/5

dalerushby Couples - Ulasan TripAdvisor tersertifikasi

The most pleasant, helpful and friendly staff I’ve come across in years… Great location, city center easily accessed by tram, great food with generous portions, great bar with some live music (but not loud)… Did I mention the staff..?? I’m sorry I didn’t catch names but they were all so kind…

Dear Dalerushby, thank you so much for your kind 5-star review, highlighting our hard working team and the live music event that you enjoyed. Interestingly others found it disturbing - some even complained, but we also think it was a beautiful night in our hotel. See you again soon, Attila

Christmas party

Catatan Tripadvisor 5.0/5

Fiona M Ulasan TripAdvisor tersertifikasi

I was at a Christmas party at the Novotel hotel at Edinburgh Park last night. Every part of the evening was exceptional from start to finish. All staff were very welcoming and went above and beyond to make our evening enjoyable. The food was to a very high standard and enjoyed by everyone. I will definitely be back to visit the restaurant in the near future.

Dear Fiona, thank you very much for taking the time and giving us a 5-star review after your Christmas party. Those events are complex, requires lots of extra hard work from the Team to make it like easy-going and create that special vibe. We also look forward to welcome you again in one of our upcoming special events, Bottomless Afternoon Tea or Live Music. Kind regards, Attila

Excellent hotel

Catatan Tripadvisor 5.0/5

aaB4874QO Ulasan TripAdvisor tersertifikasi

Excellent hotel. Third time staying here in a couple of years and it continues to be excellent value for money. The location is perfect, only a minutes walk to the tram stop to get directly into the city. The rooms are clean and comfortable and the hotel has a lovely pool, perfect to relax after a day in the city. Breakfast buffet has a wide selection on offer and the service from all staff is superb. Will definitely return again.

Dear aaB4874QO, thank you so much for your loyalty, it is always a pleasure to welcome you. We are delighted that we are consistently able to delivery our high and quality services for your kind satisfaction. We will continue to work hard and hope to welcome you for another excellent stay. Kind regards, Attila

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.006 ulasan 9.1/10 Lokasi
  • 1.994 ulasan 8.2/10 Kamar
  • 2.260 ulasan 9.2/10 Pelayanan
  • 21 ulasan 8/10 Internet
  • 951 ulasan 8.8/10 Kebersihan
  • 856 ulasan 8.3/10 Sarapan
  • 650 ulasan 8.7/10 Kolam
  • 535 ulasan 8.3/10 Fasilitas

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