Novotel Edinburgh Park 4 Sterne

Dear Maxi, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive or even constructive feedback. I will share your comments with our management team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor Elek, Front Office Manager

Dear Gerlinde F., Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandru Front Office Assistant Manager

Dear Sandra , Thank you so much for taking the time to share your wonderful review of your recent stay at our hotel. We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience. We're delighted that you found our location convenient, with easy access to the tram and its regular intervals. It's fantastic to know that you enjoyed our recommended breakfast offerings and that it provided you with a great start to your day. We're also glad to hear that you found our rooms comfortable and satisfactory during your stay. It's wonderful that the neighbouring shopping centre with various stores added to your overall experience. Once again, thank you for choosing to stay with us and for your kind words. We look forward to welcoming you back in the future for another enjoyable stay. Warm regards, Roxana Front Office Team Leader.

Dear Claus-Michael, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive or even constructive feedback. It is wonderful to see you had a great time with us, used our services and facilities with pleasant experience. Please know that we have a wonderful, hard-working team that are passionate about hospitality and that do their very best to provide top-quality customer service every single day. With this team we are able to keep up our high standards and get connected with our valued guests at the same time. Could I please ask you to rate us on our GOOGLE page as well? That would only take two minutes and I can assure you, our whole team -including myself- would really appreciate it. Google also helps us to gain visibility in the market and to spread the word about our lovely hotel. This is the link that you need to follow: https://bit.ly/3O4dJFJ Other than that, It is our hope to welcome you back sooner than later. Sincerely, Gabor, Front Office Manager

Dear Oliver, Thank you for taking the time to share your recent experience with us. We are thrilled to hear that you had a positive experience during your stay with us. We are glad to know that our hotel's transport links were convenient for you, making your travel experience easier. We are also delighted that you found our reception staff friendly and welcoming, and that your room was clean and well-maintained. Could I please ask you to rate us on our GOOGLE page as well? That would only take two minutes and I can assure you, our whole team -including myself- would really appreciate it. Google also helps us to gain visibility in the market and to spread the word about our lovely hotel. This is the link that you need to follow: https://www.google.com/travel/hotels/novotel Edinburgh park/entity/CgsIyreQtrzIrZ6yARAB/reviews?q=novotel Edinburgh park&g2lb=25…,25…,25…,42…,42…,42…,42…,43…,45…,47…,48…,48…,48…,48…,48…,48…,48…,49…,49…,49…,49…,49…,49…,49…,49…,49…,49…,49…,49…&hl=en-GB&gl=uk&ssta=1&rp=EMq3kLa8yK2esgEQyreQtrzIrZ6yATgCQABIAcABAg&ictx=1&sa=X&ved=0CAAQ5JsGahcKEwjQkPvXrJL-AhUAAAAAHQAAAAAQBA&utm_campaign=sharing&utm_medium=link&utm_source=htls&ts=CAESABpJCisSJzIlMHg0ODg3YzQzMGViZmQwMjE5OjB4YjIzY2I2NDNjNmM0MWJjYRoAEhoSFAoHCOcPEAQYFxIHCOcPEAQYGBgBMgIQACoJCgU6A0dCUBoA Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabor, Front Office Manager