プルマン バーゼル ヨーロッパ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,267 件のレビュー

ベストレートをお約束
プルマン バーゼル ヨーロッパ - Image 1
プルマン バーゼル ヨーロッパ - Image 2
プルマン バーゼル ヨーロッパ - Image 3
プルマン バーゼル ヨーロッパ - Image 4
Clarastrasse 43, 4058 バーゼル, スイス

説明

ホテルのその他の情報

  • 141室のエレガントな客室を備え、無料のWi-Fi、ジム、駐車場を完備し、ガーデンビューをお楽しみいただけます。

  • バー、多国籍料理、郷土料理をお召し上がりいただける「ビストロヨーロッパ」

  • 市の中心部に位置し、ライン川、旧市街やMesse Baselが徒歩圏内です。

  • 無料のBaselCardによる公共交通機関の無料利用やその他の特典

  • 自然光が入り、最新の機器を完備した6室モダンなミーティングルーム

当ホテルの客室

ホテル所在地

プルマン バーゼル ヨーロッパ

Clarastrasse 43
4058 バーゼル
スイス

GPS:47.563069, 7.59784

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BISTRO EUROPE

プルマンのホテルは、人との縁を広げる場所です。当ホテルの「ビストロヨーロッパ」がそのコンセプトを象徴しており、ゆったりとしたランチや、多国籍料理や郷土料理のディナーをお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,267 件のレビュー

トリップアドバイザーの評価  4.5/5  1,146 件のレビュー

2023エクセレンス認証

Most excellent hotel and staff!

トリップアドバイザーの評価 5.0/5

Trail59638873256 Friends getaway - トリップアドバイザー認証口コミ

What a wonderful staff and service! Samuel at the front desk was so welcoming and friendly and helpful. He made sure to answer all of our questions and graciously provided such excellent and hospitable service. Alexander accommodated our room needs as we had a group of 6 travelers. We did need some adjustment on one room and he accommodated all of our needs with kindness and generosity. Such a pleasant gentleman. Sophia at the bistro was so adorable and friendly and made us feel like family. Sven at the front desk was also extremely helpful. Always smiling and seemed to genuinely want to give us the best of service. The rooms were clean and comfortable and the food at the Bistro was excellent. Don’t miss the breakfast buffet! It was a real highlight for us. Thank you to all of the wonderful staff who made our stay such a wonderful experience!

Nice - be sure to set your own alarm if you have an early morning flight.

トリップアドバイザーの評価 3.0/5

ShariLukens Friends getaway - トリップアドバイザー認証口コミ

The hotel is located outside the hustle and bustle which made it nice and quiet but easily walkable to where we wanted to go. It has a nice lobby and the rooms were nice. Bed was comfortable. When checking in , we did request a 3am wake up call and a taxi for our trip to the airport. Neither were arranged. We called down in the morning at 3am to confirm our 4:45am taxi and were informed that one was not scheduled. Glad we were proactive.

Dear Shari Lukens, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Basel Europe. We are pleased to hear that you found our location to be quiet and convenient, as well as enjoying our lobby and comfortable accommodations. However, we sincerely apologize for the oversight regarding your wake-up call and taxi arrangement. We strive to provide our guests with impeccable service, and it is disheartening to learn that we fell short in this instance. While our front desk team is always available to assist with such requests, it is important for guests to set their own alarms as a precaution, especially for early morning departures. We appreciate your proactive approach in contacting us at 3am, and we understand how crucial timely transportation can be for your travel plans. Your experience is invaluable in helping us improve our services. We will ensure that our team is reminded of the importance of confirming such requests thoroughly, so we can better serve our guests in the future. We hope to have the opportunity to welcome you back, where we aim to provide a flawless experience. Kind regards Paulina Sell Assistant Front Office Manager

Modern hotel with reasonable rates for a Swiss city

トリップアドバイザーの評価 4.0/5

MelS48 トリップアドバイザー認証口コミ

This is a very pleasant, modern and efficient hotel which is easily accessible by tram from either of Basel's railway stations. Our room (521) was clean and spacious with a bathroom which, unusually, had two entrances! Dinners in the hotel were so good that we ate there on all three nights of our visit. The summer bowl was one of the best salads we've ever had. On the basis of the room and the evening meals, this review would merit five stars. However, unlike some other reviewers, we weren't that impressed by the breakfasts; they only merit three stars. There were no fried eggs and the bacon was very greasy. Furthermore, the buffet needs to be arranged in a better way. The most 'popular' items - the bread, the solitary coffee machine, and the hot food - are all located in one corner of the room, which therefore tends to become quite crowded. A nice touch is that prosecco is provided for anyone who wants alcohol at that time of the day. We certainly hope to return to this hotel, but if we do we'll probably book an arrangement that doesn't include breakfast.

Dear Harsham, thank you for sharing your experience with us. We're glad to hear that you enjoyed our modern and efficient hotel, as well as the dinners during your visit. We appreciate your feedback regarding the breakfast experience. We'll take note of your comments about the buffet layout and the food options to see how we can improve. It's great to know that you are considering returning, and we hope to welcome you back soon. If you decide to come back, feel free to reach out if you need any assistance with your booking. kind regards Pullman Team

Disappointing Stay

トリップアドバイザーの評価 3.0/5

GIMD ファミリー - トリップアドバイザー認証口コミ

I am not sure if hotel star ratings are different in Europe compared to North America (I don’t think they are) but I cannot see how this can be considered a 4-star hotel. The rooms are ok with average amenities and bedding. The air conditioning is weak and does not keep the rooms at a comfortable temperature when it is warm outside. The hallways and elevators look better suited to an office building rather than a hotel. The service is mediocre. When I arrived, I expected to valet park my car but this is not an option. I was to self-park around the corner in an underground parked which is connected to the hotel. I asked if a bellman could help me with my many bags. The front desk attendant seemed surprised but did manage to find someone - I am not actually sure if he was a bellman or just a random employee then assigned to help me. The employees I interacted with seemed annoyed to have to speak to me (in English) and seemed sort of “fake-friendly” most of the time. The breakfast buffet is okay; room service is limited and not great but you can get Uber Eats from nearby restaurants. Overall, a disappointing stay, I would not stay here again.

Dear Victoria, Thank you for sharing your feedback with us. We're sorry to hear that your stay fell short of expectations. We take your comments seriously and will address the issues you've highlighted with our team. We apologize for any inconveniences you experienced with the room amenities, air conditioning, and service quality. Our aim is to provide a pleasant and comfortable stay for all our guests, and we regret that we did not meet this standard during your visit. We appreciate your feedback as it helps us improve our services. Should you reconsider staying with us in the future, we would love the opportunity to make it right for you. Kind regards Pullman Team

I would definitely stay here again, even if it’s just for the legendary breakfast experience alone!

トリップアドバイザーの評価 5.0/5

PatrickSCD Solo travel - トリップアドバイザー認証口コミ

Amazing in all ways. I read the reviews about air conditioning in summer. It felt a bit hot and I was struggling with climate control. But then my colleague in Basel told me they did this for the environment. When I understood this, the stay experience is even more enhanced. Legendary breakfast! I would never imagine the breakfast or any food, as a matter of fact, to be good in Switzerland but I was wrong in all accounts! The hotel breakfast has an amazing selection of quality food. The room is clean and so comfortable. The house keeping team extremely efficient . I had a young man serving me at the Reception, even though he was polite, he was short with his words. I’d love a bit more info. Otherwise everyone made me feel welcomed and they are very helpful. I’ll come back

Dear Patrick We very much appreciate your heartwarming comments regarding your wonderful stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 572 件のレビュー 9.3/10 ロケーション
  • 756 件のレビュー 8.7/10 客室
  • 728 件のレビュー 9.4/10 サービス
  • 13 件のレビュー 8.9/10 インターネット
  • 409 件のレビュー 7.9/10 快適さ
  • 352 件のレビュー 8.7/10 朝食
  • 262 件のレビュー 9.4/10 清潔さ

Powered by Trustyou

周辺の他の施設

バーゼルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。