Novotel Liverpool Centre

Received a very warm welcome at reception, and the staff were brilliant throughout our two night stay. The rooms were very comfortable, well equipped and clean. We were lucky to have a river view which was lovely. There was a wide selection to choose from at breakfast although I would say it was slightly over priced, and the bar area was comfortable and spacious. As for location, it was perfect for all city centre attractions and not too far from Lime Street station. A perfect base for our university reunion this weekend.

Very warm welcome at reception. As an Accor Gold member room was upgraded to an executive room and this was spacious and well equipped. Bathroom was large with an excellent shower. Room was quiet and we were able to get a good nights sleep. Breakfast was very good with perhaps the best scrambled eggs we have had in any hotel. The staff were all very friendly and efficient and the hotel was clean. Only downside was that, in common with most Accor hotels, the pillows were very firm. The Q park car park across the road gives Novotel guests a 30% discount on parking charges.

Stayed at the hotel for 2 nights reception staff friendly great location 2 minutes from Liverpool One and Albert Docks it was my first time in Liverpool and the city is beautiful I will be returning and I will stay at the Novotel I did read the reviews but I couldn't fault the hotel as I had a great stay.

Brilliant service once again, in a clean and pleasant surrounding. Staff very obliging and helpful. Food good we ith plenty of choice. Nearb toain attractions in Liverpool and near to main bus station we I to h a second as short walk away along with main line railway.

Stayed for midweek football with my son. Check-in was quick and easy and then it started to go downhill. The key card swipe action required to access the lift was not at all user friendly and became a hot topic for conversation with most other guests we shared the lifts with during our stay. This also was the case for entry to the rooms and we wasted 20 minutes getting replacement keys and eventually into the room. It was clean and tidy in the room and had a nice view over the city. The air conditioning couldn’t be set below 20 deg C making for poor sleep quality. The bathroom was fine but for a leaky rainfall shower but was functional. The tv remote was either broken or batteries exhausted, tv switched on initially but would not power down and we reported to reception and porter arrived with another remote but still nothing Reset main power momentarily and it went off. We didn’t eat at the hotel as £18 per head for breakfast seemed expensive and instead found a nearby brunch cafe for a fraction of the price. The bar closed @ 11pm with no facility to purchase either alcoholic or soft drinks to take to room. All in all there aren’t many hotels in Liverpool with as good a location for accessing shops/ bus transport/ Albert dock and cavern quarter but a lot of work needed to secure a better rating