Hotel Novotel Liverpool Centre 4 estrelas

We had a lovely over night stay in this hotel. Easy access, check in simple, lovely staff. Would highly recommend the clean simple rooms with tea making facilities. I will stay again on our next visit .

I stayed at the Novotel as a complimentary night due to my previous stay some months earlier being disappointing. The Team Management Team were quick to own the problems I’d encountered and immediately sought ways in which to proactively ‘put things right’ - Matthew and Daniel, thank you. Despite the challenges of COVID-19, social distancing and enhanced cleaning, my stay was simply faultless this time around and the FOH Team were amazing. The rooms are comfortable, have all the mod cons and amenities expected from the Accor hotel chain and is waking distance to/from the City and Liverpool Lime Street Station.

This is a perfect family hotel. It is in a perfect location close to liverpool one and food places. The pool is great and the staff are great too nothing is too much trouble. We have booked for new year xx

Hotel muito bom, staff amigáveis, excelente localização, limpeza estava muito boa, nenhum incômodo com barulho. Tudo excelente.

Clean, tidy hotel! Great location, lots to do in the area. Staff were friendly and we were able to leave suitcase in hotel on last day to save us carrying it round. Only shame was hearing the building work from 7am

Executive/VIP room quite large, but a bit outdated. Bad smell, likely from drainage. Room not serviced for 4 hours we were away, serviced on the spot when reception notified. Excellent dinner with Valentine Day menu. However even though it was reserved in advance receptionist at check in asked again for things like time of reservation. Restaurant forgot to apply early reservation discount. Decent pool. We couldn't setup connection to TV from our phones/tablets.

Tudo perfeito! Quarto, recepção, cafe e etc! Magnífico

Excellent stay at a new hotel for us. everything you would expect from the Novotel brand. Great weekend. Excellent breakfast menu and comfortable bed. Room was large ad spacious with plenty of amenities and a great TV. WOULD DEFO STAY AGAIN.

Great hotel - second time I've stayed here so knew what to expect. Friendly, helpful staff, spotlessly clean hotel and ideally situated for the city centre shops/ Liverpool One - and a short walk from the Albert Dock where we went to eat (Smugglers Cove, highly recommended!). Multi-storey car park located next door to the hotel provides plenty of parking for the centre, there was no shortage of spaces and we landed Friday evening. Would recommend this hotel and would have no qualms about staying again in the future.

Excellent hotel. Good location close to the shops and the waterfront. Very friendly and welcoming staff who went out of their way to be helpful. We were upgraded to an Executive room which was an added bonus! Cannot fault it.

We arrived and parked car in the car park on Hanover street Q Parks 30% off with a ticket from hotel on checking out. Check-in was a breeze the gentleman was very helpful room was big, clean and very comfortable. View from window not great but we were only there 1 night to sleep and get ready for a night out with friends. Bed was comfy and breakfast was delicious. Location was great for sight seeing Highly recommend this hotel.

We have stayed at the novotel before and went back as we enjoyed our stay. We stayed this time over new year. The first room we were given none of us slept all night as we were at the back of the hotel by a loading bay and the noise was awful and had no view. When I went to reception the next day the staff we brilliant we had a new room within 10 minutes with complimentary breakfast for both mornings. Our stay new years eve was great no noise and an amazing view if the Albert dock and fireworks. It made our stay.

Well to start with the bed was the most uncomfortable so hard I had back pain for most of the third nights stay The sofa bed was not made up properly the sheet wasn’t fixed each day the duvet was pulled up to hide this and where the beds were made in some shape the room was not cleaned as we spotted some items under our bed the morning after our first nights stay these were still there in the evening and we had to dispose of them ourselves

Had a very nice stay in with nice staff, very good customer service...a very good location and rooms very clean. Thank you to all staff for making our stay special fill very welcoming...definitely I will recommend it.

Anniversary overnight stay. Gteat location right in the centre of town Clean. With a pool. Room had everything you need. Staff friendly. No complaints from us, would recommended and stay there again. Brill