Pullman Kuching 5 stars

Customer review rating (ALL Rating) 4.2/5 3,120 reviews

Best price
guarantee
Pullman Kuching - Image 1
Pullman Kuching - Image 2
Pullman Kuching - Image 3
Pullman Kuching - Image 4
Interhill Place, No. 1A, Jalan Mathies, 93100 KUCHING, Sarawak, Malaysia

Description

Hotel extras

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman Kuching

Interhill Place, No. 1A, Jalan Mathies
93100 KUCHING, Sarawak
Malaysia

GPS:1.555939, 110.351122

Telephone
Fax +60 82-222 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,120 reviews

TripAdvisor Rating  4.0/5  2,662 reviews

Certificate of excellence 2024

Overall feedback

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Tea break food is better, compared to Breakfast and lunch spread. Room is nice. Hotel lobby is spacious and comfortable. Slide projector and microphone at meeting room doesn't work very well.

A different experience comapared to my previous stays in Pullman hotels

Customer review rating 1.0/5

Shokoofeh S. Business - Confirmed reviews ALL

I have previously stayed at Pullman hotels in other countries and had consistently positive experiences, which is why I chose this brand again. Unfortunately, this particular stay did not meet the same standards. While the lobby was impressive, the corridors and hallways were quite disappointing—unclean, moldy, dimly lit, and with worn walls and ceilings. The room itself did not match the images on the website, nor did it reflect the level of cleanliness or mattress quality I have come to expect from Pullman. Some items mentioned as available in the room, such as the yoga mat, were also missing. I understand the hotel is undergoing renovations, as stated on the website, but that does not justify the stark discrepancy between the service provided and the price charged. If this had been rated and priced as a two-star hotel, it might have been acceptable. However, charging premium rates while delivering substandard service is not fair to guests. Although the staff charged me for one night and refunded the rest of my stay, I don’t feel this was entirely fair, as I had to find alternative accommodation at short notice. Moving to the Sheraton on short notice meant paying a higher rate, whereas booking earlier would have saved me money had I not chosen Pullman in the first place.

no replacement facilities

Customer review rating 1.5/5

W. L. Y. Business - Confirmed reviews ALL

no computer to use when the lounge in renovation. not recommended if in business.

Disturbed by the renovation sound and poor aircon

Customer review rating 3.0/5

Teo J. H. Business - Confirmed reviews ALL

The renovation job is very disturbing while I stay in room, it sounds like just next to my room The air con is not working very well, no matter strong or weak fan I setup, the air flow remain the same The bath room design is another problem. Water keep flow into dry area, I almost fall down due to the unexpected wet floor

Bedding is worn out

Customer review rating 1.5/5

Teo H. S. Families - Confirmed reviews ALL

Mattress and pillow, old and sinks. My wife and me have shoulder pain on the next morning and need to go for massages

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,317 reviews 8.7/10 Location
  • 2,537 reviews 7.2/10 Room
  • 1,938 reviews 7.6/10 Service
  • 127 reviews 3.4/10 WiFi
  • 1,202 reviews 8.1/10 Comfort
  • 1,093 reviews 5.5/10 Cleanliness
  • 612 reviews 6.8/10 Breakfast
  • 10 reviews 10/10 Beach

Powered by Trustyou

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.