Hotels combining lifestyle and design, for business and leisure
This is the stage where global leaders, creatives and new entrepreneurs connect, a place that has hosted everyone from Malaysian royalty to international icons. Perched atop the Golden Triangle, our layered sanctuaries and social spaces blend cosmopolitan energy with authentic Sarawakian soul. Discover inspiring river to sea vistas, Sarawak's largest pillarless ballroom for 1200 guests and 389 redesigned rooms. Join us where history is made and new connections flourish.
Pullman Kuching commands sweeping views of the Sarawak River and city skyline. With Kuching Waterfront, Main Bazaar, Darul Hana Bridge, and Borneo Culture Museum nearby, guests enjoy effortless access to culture, shopping, and heritage.
Check-in where Kuching rises! Whether you're on a leisurely holiday or a professional business trip, get ready for a fun-filled stay at Pullman Kuching, where you can create fantastic memories together!
Sunardi Song, Hotel Management
To enhance your future experience, our hotel is undergoing a transformative renewal. During this period, certain areas may be inaccessible. Please note that reopening dates are subject to change as renovations progress. We appreciate your understanding as we work to deliver a refreshed and elevated stay.
Hotel extras
Pan-Asian concept all-day-dining restaurant and a specialty chinese restaurant
Short walking distance to Kuching waterfront, Main Bazaar, and Darul Hana Bridge
Over 3,600 sqm of event spaces including the largest pillarless ballroom in Kuching
Easy access to The Hills shopping mall and basement car park
Our accommodation(s)
Book this hotel
Page 1 out of 5, Room 1 :
DELUXE ROOM, 1 King Size Bed, City View
, Room 2 :
DELUXE ROOM, 2 Single Size Bed, City View
Room
DELUXE ROOM, 1 King Size Bed, City View
Photo out of - DELUXE ROOM, 1 King Size Bed, City View
Your 38sqm urban sanctuary in Kuching's Golden Triangle. This king retreat blends clean-lined design with the city's vibrant pulse, featuring a bathtub, rain shower & smart energy controls. A forward-moving base to connect with new ideas.
Photo out of - DELUXE ROOM, 2 Single Size Bed, City View
A 38sqm twin haven for duos exploring rising Sarawak. With layered textures, two single beds, a bathtub & rain shower, it's a space designed to foster connection and shared discovery right in the heart of Kuching's energy.
Photo out of - PREMIUM DELUXE ROOM, 1 King Size Bed, River View
A 45sqm river-view sanctuary where Sarawak's heritage meets its exciting future. This king retreat features a bathtub, rain shower & smart controls-a refreshingly unexpected perspective on Kuching's vibrant energy from your private window.
PREMIUM DELUXE ROOM, 2 Single Size Beds, River View
Photo out of - PREMIUM DELUXE ROOM, 2 Single Size Beds, River View
A 45sqm twin sanctuary with expansive Sarawak River views. Designed for shared adventures, it features two single beds, a bathtub, rain shower & smart controls-a positively vibrant base to connect with Kuching's rhythm and each other.
Photo out of - FAMILY ROOM, 1 King Size and 1 Single Size Bed
Your 51sqm family playground in Sarawak's capital. Spacious and welcoming, it features a king bed, single bed, bathtub & multiple TV channels-a vibrant hub designed for your tribe's Kuching adventures and shared stories.
Views:
City View
Max. number of persons
4
Area
From
51 m²
/
548 sq ft
Bedding
King size bed(s) x1
Single bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Bathroom
Bathroom Facilities
Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Bidet
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Universal shaving plug
Media And Technology
Complementary elements
Printer
Internet Facilities
Data port in room
High speed internet
RJ 11 Outlet
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
55'/140 cm screen
Flat screen
4K-UHD screen - Ultra-high-definition television
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Soundproof doors
Soundproof room
Turn Down Services
Electric Facilities
110/120 V AC
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Business Desk
Safe large enough to accommodate a laptop
4 pers. max
51 m²
/
548 sq ft
Bedding
1 x King size bed(s) and
1 x Single bed(s)
DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, City View
Photo out of - DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, City View
Command Kuching's skyline from your 38sqm layered sanctuary. This king retreat offers a refined escape with bathtub, rain shower & exclusive Lounge access-a platform for the new entrepreneur in you to work and connect.
DELUXE EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, City View
Photo out of - DELUXE EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, City View
A 38sqm harmonious twin retreat with unforgettable city views. Featuring two single beds, a bathtub, rain shower & exclusive Lounge access, it's a space to reconnect, recharge, and reinvent your Sarawak narrative.
PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, River View
Photo out of - PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, River View
A 45sqm sanctuary where refined design harmonizes with Sarawak River panoramas. This king retreat features a bathtub, walk-in shower & Executive Lounge access-an inherently unexpected Kuching experience for the discerning traveler.
PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, River View
Photo out of - PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, River View
A 45sqm twin room with breath-taking river views & Executive Lounge access. Share conversations and curated sips in a space that's positively vibrant-your privileged base in rising Sarawak for connecting and collaborating.
Photo out of - EXECUTIVE SUITE, Lounge Access, 1 King Size Bed
Your 76sqm suite features a separate living room, two smart TVs, a Nespresso machine & Executive Lounge access. This layout provides the space and premium amenities for productive work or spacious relaxation.
Access:
22 km / 14 mi4 hrs
17 min walk / 39 min drive
Taxi
8.77€40MYR
Limousine
65.77€300MYR
Bako National Park
Park
Access:
25 km / 15 mi5 hrs
25 min walk / 37 min drive
Page out of
Plaza Merdeka Shopping Mall
Shopping centre/mall
Access:
900 m / 900 mi15 min walk / 5 min drive
The Spring Shopping Mall
Shopping centre/mall
Access:
3 km / 1.864 mi10 min drive
Shuttle
Shuttle scheduled,
Shuttle on call
Schedule
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
KUCHING INTERNATIONAL AIRPORT
Additional charge
KUCHING INTL APT
Additional charge
KCH
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
389 rooms
2 rooms for people with reduced mobility
19 family rooms
80 connecting rooms
389 non-smoking rooms
23 floors
Languages spoken at the hotel
English
Indonesian
Chinese Mandarin
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Dry cleaning / Ironing
Additional charge
Lounge
Executive Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Air conditioning
Desk equipment available
Plugs and converters available on desks
Umbrellas
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-out
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Limousine
Limousine
Additional charge
Pets
Pets not allowed
Catering
2 Restaurants
2 Bars
Room service
Hot meals
Breakfast
Buffet
Additional charge
Room service
Additional charge
Business
11 Meeting rooms
Business Center
Business center with support staff
Business center is wheelchair accessible
Well-being
Swimming Pool
Outside
On site
Pullman Fit
On site
Jacuzzi/Whirlpool bath
Sauna room
Sports and leisure
Gym
On site
On site
Indoor parking
Public
Parking opened 24/7
Parking pricing: 5MYR5MYR Per hour
Parking for a month
Parking for a week
Services & equipment
Intercom
Vehicles
Bus parking
Security
Well-lit parking
Parking with security service
Extinguisher
Sprinkler
CO detection in car park
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Smoke extractors in car park
Page 1 out of 1, Restaurant 1 :
CULINA
, Restaurant 2 :
NU ER HONG
CULINA
Photo out of - CULINA
Bold, lively, and full of flavor-Culina transforms Asia's vibrant street food into refined creations. It's where cultures meet, stories unfold, and every dish inspires connection and discovery.
Cooking style
International
Chef name
Virginia Mary Kedit
Capacity
200
Accessibility
Accessible service
Interhill Place, No. 1A, Jalan Mathies, 93100 Kuching, Sarawak, Malaysia
Bold, lively, and full of flavor-Culina transforms Asia's vibrant street food into refined creations. It's where cultures meet, stories unfold, and every dish inspires connection and discovery.
NU ER HONG
Photo out of - NU ER HONG
At Nu Er Hong, every dish tells a story rooted in heritage. Inspired by the tradition of Shaoxing's nu er hong, flavors are aged with meaning and served with flair. It's not just a meal-it's a celebration of culture, connection, and reinvention.
Cooking style
Other cooking style
Capacity
150
Accessibility
Accessible service
Interhill Place, No. 1A, Jalan Mathies, 93100 Kuching, Sarawak, Malaysia
At Nu Er Hong, every dish tells a story rooted in heritage. Inspired by the tradition of Shaoxing's nu er hong, flavors are aged with meaning and served with flair. It's not just a meal-it's a celebration of culture, connection, and reinvention.
Page out of
THE JUNCTION
Photo out of - THE JUNCTION
The Junction at Pullman is where ideas percolate and perspectives collide. From sunrise espresso to late-night aperitifs, it's a seamless shift from focus to flow. Bold flavors, smart conversations, and a vibe that keeps you switched on.
The Junction at Pullman is where ideas percolate and perspectives collide. From sunrise espresso to late-night aperitifs, it's a seamless shift from focus to flow. Bold flavors, smart conversations, and a vibe that keeps you switched on.
THE PEAK EXECUTIVE LOUNGE
Photo out of - THE PEAK EXECUTIVE LOUNGE
High above Kuching, The Peak Executive Lounge is your elevated escape-where business meets indulgence. Sip, snack, strategize, or simply soak in the view. Exclusive access, seamless service, and a space that moves at your pace.
High above Kuching, The Peak Executive Lounge is your elevated escape-where business meets indulgence. Sip, snack, strategize, or simply soak in the view. Exclusive access, seamless service, and a space that moves at your pace.
2 breakfasts
Photo out of - Breakfast
Breakfast is served at Culina, a Pan-Asian restaurant from 6.30am - 10.30am (weekdays) & 6.30am - 11.00am (weekends & Public Holidays)
Buffet
Bold, lively, and full of flavor—Culina transforms Asia’s vibrant street food into refined creations. It’s where cultures meet, stories unfold, and every dish inspires connection and discovery.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Chinese
Hot Breakfast
Cold breakfast
Restaurant
CULINA
Room service
Satisfy your cravings anytime with our 24-hour Room Service Menu featuring traditional and modern Pan-Asian favorites delivered straight to your room for a seamless dining experience.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Room Service
Breakfast is served at Culina, a Pan-Asian restaurant from 6.30am - 10.30am (weekdays) & 6.30am - 11.00am (weekends & Public Holidays)
Pool
Photo out of - Pool
Our social pool space features a bar right on the deck, lush lounges, and a vibrant mural. The outdoor shower provides a premium post-swim ritual, complete with a striking natural green marble stone wall and a Valiryo body dryer for sustainable comfort.
Swimming Pool
Our social pool space features a bar right on the deck, lush lounges, and a vibrant mural. The outdoor shower provides a premium post-swim ritual, complete with a striking natural green marble stone wall and a Valiryo body dryer for sustainable comfort.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Outdoor pool
At your disposal
Children Pool
Shower
Access & Security
Ramp access
Staff trained in first aid
Dimension
Pool Depth Max:
1.25 m /
4.101 ft
Pool Size Min:
12.5 m /
41.011 ft
Pool Size Max:
25 m /
82.021 ft
Our social pool space features a bar right on the deck, lush lounges, and a vibrant mural. The outdoor shower provides a premium post-swim ritual, complete with a striking natural green marble stone wall and a Valiryo body dryer for sustainable comfort.
Fitness center
Photo out of - Fitness center
Work out in our modern, energizing fitness area with state-of-the-art equipment. Designed for natural light and views, the space features a dynamic mix of blue, light timber, and graphic art, creating an uplifting and sophisticated wellness environment.
Pullman Fit
Stay healthy with our modern fitness centre that offers leading cardio equipment and free weights with convenience. It is designed specially for both vitalizing moments and keeping fit. Pullman Fit is accessible 24-hours daily for in-house guests.
Location
On site
Fitness equipment
Free weights
Exercise Bike
Treadmill
Strength equipment
Weight machine
Core/stability training equipment
Cardiovascular equipment
Wellness services and equipments
Area lounge
Jacuzzi/Whirlpool bath
Rest room
Sauna room
Personal lessons and special care
Fitness coach
Work out in our modern, energizing fitness area with state-of-the-art equipment. Designed for natural light and views, the space features a dynamic mix of blue, light timber, and graphic art, creating an uplifting and sophisticated wellness environment.
Made my stay there comfortable. Will definitely come back and recommend to my friends.
Dear Ms. Irene C.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our accommodations comfortable and our staff friendly.
We noted that the rating on your breakfast experience was less satisfactory as compared to the other aspects of your stay. We would very much appreciate if you could further elaborate on the experience which did not quite meet your expectations. Your feedback will serve as an avenue for improvement.
We also appreciate your feedback regarding the connection speed. We understand how important a reliable and responsive connection is during a stay, and we will continue to look into ways to improve this aspect of the guest experience.
Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words.
Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 5.0/5
Suraidawati Z.
Couples
-
Confirmed reviews ALL
I had a wonderful staycation at Pullman Kuching, and it was truly a pleasant and memorable experience!
From the moment I arrived, everything was welcoming and comfortable. The hotel offered a relaxing atmosphere and the overall hospitality made my stay even more enjoyable.
A special appreciation to the hotel team for their warm hospitality, professionalism, and excellent service. Their dedication to ensuring guests have a pleasant experience is truly commendable.
Thank you, Pullman Kuching, for making my staycation such a lovely one. I thoroughly enjoyed my stay and would definitely look forward to returning again!
Highly recommended for anyone looking for a comfortable and relaxing stay in Kuching! ❤️
Dear Ms. Suraidawati Z.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share such a heartfelt and wonderful review. We are truly delighted to know that your staycation at Pullman Kuching was a relaxing and memorable one. It is especially rewarding to hear that our team's genuine warmth, attentiveness, and dedication to hospitality made you feel welcomed and well cared for throughout your stay.
Your kind recognition of our team's efforts and our commitment to creating a better environment is sincerely appreciated. We will certainly share your encouraging words with the entire team, who will be delighted to know that their efforts have made a positive difference to your experience.
Thank you once again for your recommendation, and we look forward to welcoming you back for many more memorable stays with us.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 3.5/5
Siti B. B.
Families
-
Confirmed reviews ALL
great experience, however i wish that the pool level was not at the event level which has no privacy and shares lifts to room
Dear Ms. Siti B. B.,
Warmest greetings from Pullman Kuching!
Thank you for sharing your feedback. We are delighted to know that you and your family had a comfortable and enjoyable stay with us.
At the same time, we appreciate your comments regarding the swimming pool's location and the shared lift access with the event facilities. We understand your concerns about privacy and convenience, and your feedback will be shared with our management team for consideration.
We noted that the rating on your breakfast experience was less satisfactory as compared to the other aspects of your stay. We would very much appreciate if you could further elaborate on the experience which did not quite meet your expectations. Your feedback will serve as an avenue for improvement.
Thank you once again for your valuable input, and we look forward to welcoming you and your family back to Pullman Kuching.
Yours sincerely,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 5.0/5
Binti A. U.
Business
-
Confirmed reviews ALL
Room was excellent
Food was fabulous
Hospitality marvelous
Dear Ms. U. Binti A.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found the room excellent, enjoyed our fabulous food, and experienced marvelous hospitality.
Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. Thank you for your kind words towards Ms. Mary. We are glad that her friendliness and professionalism left a positive impact on your visit. It was a pleasure hosting you, and we truly appreciate your kind words.
Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 4.5/5
Kelvin K.
Couples
-
Confirmed reviews ALL
Lots of things upgraded such as breakfast, pool area, and general furnishings
Dear Mr. Kelvin K.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share such detailed feedback following your stay with us. We are pleased to know that you appreciated the many improvements throughout the hotel, particularly the breakfast selection, pool area, and updated furnishings. It is also lovely to hear that our Lounge team made a positive impression through their service and hospitality.
At the same time, we sincerely apologise for the shortcomings that affected your overall experience. We regret the inconvenience caused by the limited storage and hanging space in the newly renovated rooms, as well as the inconsistent hot water supply throughout your nine-night stay.
We also understand your disappointment regarding the late communication about the Executive Lounge closure and appreciate your suggestion to introduce greater variety to the evening selections at the alternative venue. Your comments will be shared with the respective teams for review and improvement. We also appreciate your feedback on our filtered water system and the importance of regular filter maintenance.
Thank you once again for your constructive feedback, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Dear Ms. Irene C.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our accommodations comfortable and our staff friendly.
We noted that the rating on your breakfast experience was less satisfactory as compared to the other aspects of your stay. We would very much appreciate if you could further elaborate on the experience which did not quite meet your expectations. Your feedback will serve as an avenue for improvement.
We also appreciate your feedback regarding the connection speed. We understand how important a reliable and responsive connection is during a stay, and we will continue to look into ways to improve this aspect of the guest experience.
Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words.
Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 5.0/5
Suraidawati Z.
Couples
-
Confirmed reviews ALL
I had a wonderful staycation at Pullman Kuching, and it was truly a pleasant and memorable experience!
From the moment I arrived, everything was welcoming and comfortable. The hotel offered a relaxing atmosphere and the overall hospitality made my stay even more enjoyable.
A special appreciation to the hotel team for their warm hospitality, professionalism, and excellent service. Their dedication to ensuring guests have a pleasant experience is truly commendable.
Thank you, Pullman Kuching, for making my staycation such a lovely one. I thoroughly enjoyed my stay and would definitely look forward to returning again!
Highly recommended for anyone looking for a comfortable and relaxing stay in Kuching! ❤️
Dear Ms. Suraidawati Z.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share such a heartfelt and wonderful review. We are truly delighted to know that your staycation at Pullman Kuching was a relaxing and memorable one. It is especially rewarding to hear that our team's genuine warmth, attentiveness, and dedication to hospitality made you feel welcomed and well cared for throughout your stay.
Your kind recognition of our team's efforts and our commitment to creating a better environment is sincerely appreciated. We will certainly share your encouraging words with the entire team, who will be delighted to know that their efforts have made a positive difference to your experience.
Thank you once again for your recommendation, and we look forward to welcoming you back for many more memorable stays with us.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 3.5/5
Siti B. B.
Families
-
Confirmed reviews ALL
great experience, however i wish that the pool level was not at the event level which has no privacy and shares lifts to room
Dear Ms. Siti B. B.,
Warmest greetings from Pullman Kuching!
Thank you for sharing your feedback. We are delighted to know that you and your family had a comfortable and enjoyable stay with us.
At the same time, we appreciate your comments regarding the swimming pool's location and the shared lift access with the event facilities. We understand your concerns about privacy and convenience, and your feedback will be shared with our management team for consideration.
We noted that the rating on your breakfast experience was less satisfactory as compared to the other aspects of your stay. We would very much appreciate if you could further elaborate on the experience which did not quite meet your expectations. Your feedback will serve as an avenue for improvement.
Thank you once again for your valuable input, and we look forward to welcoming you and your family back to Pullman Kuching.
Yours sincerely,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 5.0/5
Binti A. U.
Business
-
Confirmed reviews ALL
Room was excellent
Food was fabulous
Hospitality marvelous
Dear Ms. U. Binti A.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found the room excellent, enjoyed our fabulous food, and experienced marvelous hospitality.
Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. Thank you for your kind words towards Ms. Mary. We are glad that her friendliness and professionalism left a positive impact on your visit. It was a pleasure hosting you, and we truly appreciate your kind words.
Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 4.5/5
Kelvin K.
Couples
-
Confirmed reviews ALL
Lots of things upgraded such as breakfast, pool area, and general furnishings
Dear Mr. Kelvin K.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share such detailed feedback following your stay with us. We are pleased to know that you appreciated the many improvements throughout the hotel, particularly the breakfast selection, pool area, and updated furnishings. It is also lovely to hear that our Lounge team made a positive impression through their service and hospitality.
At the same time, we sincerely apologise for the shortcomings that affected your overall experience. We regret the inconvenience caused by the limited storage and hanging space in the newly renovated rooms, as well as the inconsistent hot water supply throughout your nine-night stay.
We also understand your disappointment regarding the late communication about the Executive Lounge closure and appreciate your suggestion to introduce greater variety to the evening selections at the alternative venue. Your comments will be shared with the respective teams for review and improvement. We also appreciate your feedback on our filtered water system and the importance of regular filter maintenance.
Thank you once again for your constructive feedback, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 4.0/5
Azwina A. M. A. A.
Business
-
Confirmed reviews ALL
The room was spacious, clean, and comfortable. Enjoyed the pleasant stay and would definitely recommend Pullman Kuching!
Dear Ms. Azwina A. M. A. A.,
Warmest greetings from Pullman Kuching!
Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to know that you enjoyed the spaciousness, cleanliness, and comfort of our rooms, and that our team's friendly and helpful service contributed to a pleasant stay.
We also appreciate your suggestions regarding ease of access and connection speed, which will be shared with the relevant teams for further review.
Your feedback helps us identify areas where we can continue to improve, and we look forward to welcoming you back to Pullman Kuching for an even more enjoyable experience.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 4.5/5
Suraijah Z.
Business
-
Confirmed reviews ALL
Love the hospitality. The food also good and variety
Customer review rating 5.0/5
Sunardi S.
Solo
-
Confirmed reviews ALL
Had a pleasant stay at Pullman Kuching. The newly renovated room was clean, comfortable and nicely designed. The air-conditioning worked very well and kept the room nice and cool.
The hotel has a great location, making it convenient to get around Kuching. The staff were friendly and helpful throughout my stay. I also enjoyed the breakfast, which offered a good variety of local and international choices.
Overall, a comfortable and enjoyable stay. Looking forward to coming back again!
Dear Mr. Sunardi S.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share your positive feedback regarding your recent stay at Pullman Kuching. We are delighted to know that you enjoyed our newly renovated rooms and appreciated the comfort, thoughtful design, and cool ambience.
It is also lovely to hear that our convenient location, warm hospitality, and breakfast selection added to your overall experience. Your encouraging comments are truly appreciated and will be shared with our team.
We look forward to welcoming you back to Pullman Kuching for another comfortable and enjoyable stay.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 5.0/5
Mahathir F. A.
Business
-
Confirmed reviews ALL
Breakfast best, laksa sarawak best. I like 24 gym n swimming pool. Room spacious
Dear Mahathir F. A.,
Thank you for your kind feedback. We are delighted to hear that you enjoyed your comfortable stay, particularly our breakfast offerings and facilities. Your satisfaction is our priority, and we look forward to welcoming you back to Pullman Kuching.
Best regards,
Pullman Kuching
Customer review rating 4.0/5
Abdullah S. A.
Business
-
Confirmed reviews ALL
In overall, the facilities were excellent, and I had a pleasant stay. The hotel provided a comfortable environment, and the overall food selection was great. However, there is room for improvement in the taste and quality of certain dishes at the breakfast buffet, particularly the Sarawak Laksa and Mee Kolok, which did not meet my expectations in terms of flavour and authenticity. As these are iconic local dishes, I believe greater attention should be given to their preparation to ensure a more satisfying dining experience. Other than these minor shortcomings, the food was enjoyable, and the overall experience was good. I hope the hotel will take this feedback into consideration to further enhance the quality of its breakfast offerings.
Dear Mr. Abdullah S. A.,
Warmest greetings from Pullman Kuching!
Thank you for your thoughtful feedback. We are delighted that you enjoyed our clean, modern rooms, welcoming lobby, comfortable facilities, and the friendly service of our breakfast team. We are equally pleased to know that you appreciated the variety of our food selection.
We sincerely appreciate your comments regarding the flavour and authenticity of our Sarawak laksa and Mee Kolok. As these local favourites are an important part of our culinary offerings, your feedback will be shared with our Culinary team for careful review as we continue to refine our breakfast experience. Thank you for helping us identify areas where we can do better.
We look forward to welcoming you back to Pullman Kuching for an even more enjoyable stay.
Yours sincerely,
Saw I-Rene
Guest Experience Manager
Pullman Kuching
Customer review rating 4.5/5
Rahim R.
Business
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Confirmed reviews ALL
Great location, huge and comfortable room.
Various breakfast options and delicious. Overall, I had great stay.
Dear Ms. Rahim R.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found your room comfortable and enjoyed the variety of breakfast options available.
Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words.
Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 1.0/5
Wong H. Y.
Solo
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Confirmed reviews ALL
I would like to express my disappointment with my recent stay due to an unpleasant incident in the hotel room. I discovered a live maggot on the water station desk, which was both disturbing and concerning from a hygiene perspective.
What made the experience even more disappointing was that it took more than 45 minutes for the hotel staff to arrive and remove it. While I appreciate that the staff eventually attended to the issue, the incident itself raises serious concerns about the hotel’s room cleanliness and hygiene standards.
Considering that the hotel has recently undergone renovations, I would have expected a much higher standard of cleanliness and room maintenance. Finding a live maggot in the room is simply unacceptable and certainly not what a guest should experience during a hotel stay.
I hope the hotel management takes this feedback seriously and conducts a thorough review of its housekeeping procedures and hygiene standards to prevent similar incidents from happening to other guests. Renovations may improve the hotel’s appearance, but maintaining proper cleanliness and hygiene is fundamental to providing a comfortable and trustworthy guest experience.
I look forward to hearing how the hotel intends to address this matter.
Customer review rating 4.5/5
U J. L.
Business
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Confirmed reviews ALL
Lovely stay in new rooms, all bathed in lively earthen hues, topped with great service from the staff.
Dear Mr. L. U J.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share your positive experience with us. We are delighted that you enjoyed our newly renovated rooms, the warm earthen tones, and the thoughtful evening turndown service. It is especially rewarding to know that the enhancements have made a positive difference to your experience after so many stays with us.
Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. We are also pleased to hear that Mr. Julien took good care of you during your late-night arrival. Your kind recognition will be shared with him and the team. It was a pleasure hosting you, and we truly appreciate your kind words.
Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Customer review rating 4.0/5
Cho N.
Business
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Confirmed reviews ALL
Stayed overnight after a year later due to the renovations.
Customer review rating 4.5/5
Zulfadli R.
Families
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Confirmed reviews ALL
Just parking need to pay extra
Customer review rating 3.5/5
Poh S. Y.
Business
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Confirmed reviews ALL
It will be good if there is update about renovation prior to hotel booking.
Customer review rating 3.0/5
Siok A. L.
Couples
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Confirmed reviews ALL
Hotel located in city center of Kuching. Room is cozy and rather soundproofed.
Housekeeping fell short. Our room (not the bathroom) rubbish bin was not cleared. Room wasn't vacuumed because we could see hairs around on floor and in bathroom. One towel was not replaced despite on the ground.
Culina restaurant for breakfast buffet was not worth the price. Your coffee is too diluted. For a cappucino, There was way too much milk than coffee ratio. Go learn from baristas how coffee is made please. Buffet spread was not fancy for the price we paid for. Even 5 star hotel chains like Marriott in Indonesia can serve a more decent variety spread for almost the same amount charged by Pullman Kuching. So do your benchmark properly. and not just benchmark against Malaysian standards when third country hotels can do better than yours.
Customer review rating 5.0/5
Isabel P. X.
Families
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Confirmed reviews ALL
Anakjustin was kind enough to upgrade my room and extended complimentary lounge and breakfast service to my parents as well as extending late check out to 5pm. It was a nice gesture esp we have some hiccups prior to our arrival where we missed our first night stay.
Will definitely recommend this hotel and will stay here again when back to Kuching.
Customer review rating 2.0/5
Selynn L.
Families
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Confirmed reviews ALL
During my stay, my room access was accidentally granted to another guest by the concierge staff without verifying the guest name first. This incident had negated all the other pleasant experiences I had during my stay eg clean and spacious room, attentive staff.
Customer review rating 5.0/5
Elizabeth M.
Friends
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Confirmed reviews ALL
Absolutely amazing hotel. Everything exceeded our expectations. The gorgeous room, lovely reception area, fabulous huge pool area and probably the largest breakfast selection possible. Great location and wonderful staff too. Highly recommended. One of the best hotels we have ever stayed in.
Dear Ms. Elizabeth M.,
Warmest greetings from Pullman Kuching!
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our newly refurbished facilities, including the spacious rooms and extensive breakfast selection, exceeded your expectations. Your kind words about our staff and the hotel's location are greatly appreciated.
Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words.
Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future.
Warm regards,
Saw I-Rene
Front Office Manager
Pullman Kuching
Web-users rating
Other web-users rate our hotel
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39 reviews3.4/10WiFi
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Frequently asked questions
Pullman Kuching is located at Interhill Place, No. 1A, Jalan Mathies, 93100 Kuching, Sarawak, Malaysia, in the vibrant Golden Triangle. We are a 5-minute walk from the Sarawak Waterfront and 11 km from the airport, with a shuttle available for an additional charge. We look forward to welcoming you to our beautiful city.
Pullman Kuching offers a variety of accommodations including:
Deluxe Rooms with 1 King or 2 Single beds and City Views
Premium Deluxe Rooms with River Views
Family Rooms with 1 King and 1 Single bed
Deluxe and Premium Deluxe Executive Rooms with Lounge access
Executive Suites with 1 King bed and a separate living room
Pullman Kuching offers free Wi-Fi, covered parking for an additional fee, and a buffet breakfast at Culina for an additional charge. Facilities include:
Air conditioning, TV, and wheelchair accessibility
Outdoor pool and Pullman Fit and Spa
Restaurants Culina and Nu Er Hong, plus The Junction and The Peak bars
Laundry and shuttle for an additional fee
Pullman Kuching features Culina, serving International cuisine from 06:30 AM to 11:00 PM, and Nu Er Hong, open for lunch and dinner. You can also visit The Junction lobby bar from 10:00 AM to 10:00 PM or The Peak Executive Lounge. We offer breakfast, room service for an additional fee, children's menus, and Halal or Vegetarian options.
Check-in is at 03:00 PM and check-out is at 12:00 PM. For more flexibility, many hotels offer late check-out. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can request a late check-out when booking online, upon arrival or at the front desk. A late departure can sometimes be offered until 1-2 PM.
Yes, Pullman Kuching regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Pullman Kuching using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Pullman Kuching, pets are not allowed.
Pullman Kuching features 11 meeting rooms and a business center to support your professional needs. Our largest room spans 1615 square meters and can accommodate up to 3000 guests in a theater setting.
You can organize your event or wedding at Pullman Kuching, which features Sarawak's largest pillarless ballroom for up to 1200 guests. Our facilities include 11 meeting rooms with a maximum banquet capacity of 1500 people, ensuring a tailored experience for your special day.
Pullman Kuching is a wheelchair-accessible hotel featuring two rooms specifically designed for people with reduced mobility. Our business center is also wheelchair-accessible to ensure all guests have a comfortable stay.
Yes, Pullman Kuching allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Pullman Kuching, you can visit the following attractions on foot:
Sarawak Waterfront: 5 minutes
Main Bazaar: 5 minutes
Boyan Village: 10 minutes
Cat Statues: 10 minutes
Plaza Merdeka Shopping Mall: 15 minutes
Pullman Kuching supports business travellers with 11 meeting rooms, a business center with support staff, and high-speed Wi-Fi. Our rooms feature a business desk and laptop-sized safe, while breakfast is available from 06:30 AM at Culina to start your day efficiently.
