Pullman Kuching 5 stars

Customer review rating (ALL Rating) 4.1/5 2,388 reviews

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Interhill Place, No. 1A, Jalan Mathies, 93100 KUCHING, Sarawak, Malaysia

Description

Hotel extras

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

Our accommodation(s)

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Hotel location

Pullman Kuching

Interhill Place, No. 1A, Jalan Mathies
93100 KUCHING, Sarawak
Malaysia

GPS:1.555939, 110.351122

Telephone
Fax +60 82-222 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,388 reviews

TripAdvisor Rating  4.0/5  2,826 reviews

Certificate of excellence 2024

Very good

TripAdvisor rating 5.0/5

nraiedereine TripAdvisor review

Dinner buffet is really good and so many kind of food. And there is a bathtub. All good and steadyyyyyyyyyyyyyyyyyyyyyy

Terbaikk!!

TripAdvisor rating 5.0/5

Mobile04554681441 TripAdvisor review

Pelbagai makanan, sedap, comfortable , we hope repeatly to stay again at pullman..this is first time expression ..Happy new year

The best breakfasy

TripAdvisor rating 5.0/5

Happiness23257700745 TripAdvisor review

The breakfast is magnificent, there is a lot a variety on foods and drinks while the services from the chef and waiters are excellent and very helpful. I will definitely return for another experience with my family

Overall okey

TripAdvisor rating 4.0/5

Road65299343637 TripAdvisor review

Very nice place, but the salad look like fruit that make me feel want to eat but the taste not like expected because it is potato with cream

The Vibe: It feels like a grand, professional international hotel. It’s busy, buzzy, and located right where the action

TripAdvisor rating 5.0/5

Inspire30274131385 TripAdvisor review

1. Staff & Service (High Praise) Friendly & Helpful: Guests frequently mention staff members by name for their warm hospitality. Proactive: Reports of staff upgrading guests to bigger rooms, helping with taxis when apps fail, and providing excellent service in the Executive Lounge. Language: Staff are generally fluent in English and Malay, making communication easy for international travelers. 2. Rooms: The "Renovation" Factor Important Context: The hotel has been undergoing major renovations throughout 2025. The Risk: Reviews from October and November 2025 mention that non-renovated rooms can look "tired" or "dated," with complaints about dust, worn carpets, or weak air conditioning. 1. Competitive Pricing Affordability: Compared to other international brands in Kuching (like the Hilton or Sheraton), the Pullman often offers more competitive rates, especially if you book a few weeks in advance. The "Renovation Discount": Because of the ongoing upgrades, you can often find lower rates or "Deal" packages. If you manage to get a renovated room at the standard rate, the value is exceptional. 2. What adds to the Value? Room Size: Even the standard rooms are significantly larger than most city hotels in this price bracket. You aren't cramped. Executive Lounge: If you opt for an Executive Room, guests report that the lounge access (free evening cocktails and hors d'oeuvres) is well worth the extra cost. Location Savings: Because it is so central, you will save money on Grab/taxis. Most major sightseeing spots, malls, and the waterfront are within a 5-10 minute walk. 3. What detracts from the Value? Paid Parking: For locals or those renting a car, having to pay for parking as a hotel guest is a common "value killer" mentioned in reviews. Inconsistency: If you pay full price and end up in an old, dated room with maintenance issues, the value feels poor. (Again, always request a renovated room!) The Reward: The newly renovated rooms (released starting late 2025) are described as modern, spacious, and very comfortable. View: Higher floors offer stunning views of the Sarawak River or the city. 3. Location (Excellent) Central: Located in the "Golden Triangle," it is walking distance to the famous Kuching Waterfront, Topspot Seafood Food Court, and several shopping malls (Hills Shopping Mall is right next door). Convenience: Easy access to food and entertainment, though the hotel is on a hill (great views, but a short climb if walking back). 4. Food & Amenities Breakfast: Generally rated as "good" with a decent spread of local (Laksa, Kolo Mee) and international options, though some long-term guests wish for more daily variety. Pool: Nice outdoor pool, but the layout is slightly awkward—guests have noted you have to walk through a public corridor/conference area to reach it, which can feel strange in swimwear. 1. External Noise (City Life) The "Golden Triangle" Bustle: Since the hotel is in the heart of the city, rooms facing the main roads can experience some traffic noise, especially during rush hour or weekend nights. Bars/Entertainment: There are nearby bars and eateries. If you are a light sleeper, rooms on higher floors are significantly quieter. 2. Internal Noise (The Main Concern) Renovation Noise: This is the most frequent complaint in late 2025. Because the hotel is updating its rooms, there is ongoing drilling and construction noise during the day (usually between 10:00 AM and 5:00 PM). If you plan to nap or work in your room during the day, this could be an issue. Thin Walls: Some guests in the older, non-renovated wing have mentioned that the walls are somewhat thin, meaning you might hear neighbors in the hallway or loud TVs from the next room. 3. Quiet Zones High Floors: Guests staying on the Executive floors or higher levels generally report a much quieter and more peaceful experience. River View vs. City View: Rooms facing the Sarawak River tend to be slightly quieter than those facing the main city intersection.

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Other web-users rate our hotel

  • 976 reviews 8.6/10 Location
  • 1,784 reviews 7.2/10 Room
  • 1,453 reviews 8.4/10 Service
  • 93 reviews 3.3/10 WiFi
  • 718 reviews 5.9/10 Cleanliness
  • 453 reviews 7.1/10 Breakfast
  • 293 reviews 6.1/10 Value
  • 230 reviews 3.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.