Pullman Kuching 5 stars

Customer review rating (ALL Rating) 4.2/5 2,003 reviews

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Pullman Kuching - Image 1
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Interhill Place, No. 1A, Jalan Mathies, 93100 KUCHING, Sarawak, Malaysia

Description

Hotel extras

  • Pan-Asian concept all-day-dining restaurant and a specialty chinese restaurant

  • Short walking distance to Kuching waterfront, Main Bazaar, and Darul Hana Bridge

  • Over 3,600 sqm of event spaces including the largest pillarless ballroom in Kuching

  • Easy access to The Hills shopping mall and basement car park

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Kuching

Interhill Place, No. 1A, Jalan Mathies
93100 KUCHING, Sarawak
Malaysia

GPS:1.555939, 110.351122

Telephone
Fax +60 82-222 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,003 reviews

Customer review rating 4.5/5

Maisarah M. Couples - Confirmed reviews ALL

Dear Ms. Maisarah M., Warmest greetings from Pullman Kuching! Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed your stay, particularly the comfortable room, restful bed, bathtub, beautiful views, dining experience, and our sustainability initiatives. We truly appreciate your kind recognition of Mary and Veronica for their warm hospitality and excellent assistance. Your compliments will be shared with them and the team as encouragement to continue delivering thoughtful and personalised service to our guests. We sincerely apologise for the inconvenience caused by the cigarette smoke odour on the bathrobe. Thank you for bringing this to our attention. We have shared your feedback with our Housekeeping team for their review and to reinforce our checks, ensuring that every item provided in our guest rooms meets the comfort and cleanliness standards our guests expect. Thank you once again for choosing Pullman Kuching. We appreciate your valuable feedback and look forward to welcoming you back for another memorable stay with us. Warm regards, Saw I-Rene Front Office Manager Pullman Kuching

Customer review rating 4.5/5

Fariza A. Business - Confirmed reviews ALL

Dear Ms. Fariza A., Warmest greetings from Pullman Kuching! Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed a smooth, relaxing, and comfortable staycation experience with us. We truly appreciate your special mention of Mr. Julien for his helpful, attentive, and welcoming service during your check-in. Your kind words will be shared with him as encouragement to continue creating memorable experiences for our guests. Thank you once again for choosing Pullman Kuching. We look forward to welcoming you back for another relaxing stay in the near future. Warm regards, Saw I-Rene Front Office Manager Pullman Kuching

Customer review rating 3.5/5

Dayangku J. Z. A. Z. Families - Confirmed reviews ALL

Dear Ms. Dayangku J. Z. A. Z., Warmest greetings from Pullman Kuching! Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed a comfortable stay and appreciated the variety of food available during breakfast. It is always encouraging to hear that our guests enjoy the dining experience we strive to provide. At the same time, we sincerely apologise for the inconvenience caused by the unexpected door knock during your stay. We understand that such interruptions may affect your comfort and privacy. Your feedback has been shared with the relevant team to review our communication and service procedures to ensure a more seamless guest experience. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay with us. Yours sincerely, Saw I-Rene Front Office Manager Pullman Kuching

Customer review rating 5.0/5

Nur S. R. Families - Confirmed reviews ALL

Dear Ms. Nur S. R., Warmest greetings from Pullman Kuching! Thank you for taking the time to share such a heartwarming review with us. We are absolutely delighted to know that you and your family had such a memorable staycation experience and that we were able to be part of your husband’s birthday celebration. It brings us great joy to hear that the surprise birthday decoration, thoughtful gestures from our team, and warm wishes made your husband feel truly special. We are also pleased that you and your baby enjoyed the comfortable room, bathtub experience, cleanliness, and the cosy ambience of our hotel. Your kind words about the breakfast selection and overall experience are greatly appreciated. A special thank you for recognising Ms. Nur Ain for her wonderful efforts in preparing the room and creating a memorable surprise for your family. We will be sure to share your compliments with her and the team as encouragement to continue creating heartfelt moments for our guests. Thank you once again for choosing Pullman Kuching for your special celebration. We are truly grateful for your kind words and look forward to welcoming you, your husband, and your little one back for another wonderful stay with us soon. Warm regards, Saw I-Rene Front Office Manager Pullman Kuching

Customer review rating 5.0/5

Teck C. Y. Business - Confirmed reviews ALL

Dear Mr. Y. Teck C., Warmest greetings from Pullman Kuching! Thank you for taking the time to share your positive experience with us. We are delighted to hear that you appreciated our prime location and found our atmosphere warm and inviting. Providing exceptional hospitality is at the heart of what we do, and feedback like yours inspires us to continue delivering the highest standards of service. It was a pleasure hosting you, and we truly appreciate your kind words. Once again, thank you for staying with us. We look forward to having the pleasure of welcoming you back in the future. Warm regards, Saw I-Rene Front Office Manager Pullman Kuching

Other web-users rate our hotel

  • 661 reviews 8.5/10 Location
  • 1,333 reviews 7.8/10 Room
  • 1,212 reviews 8.6/10 Service
  • 51 reviews 3.4/10 WiFi
  • 570 reviews 7.9/10 Comfort
  • 501 reviews 6.8/10 Cleanliness
  • 488 reviews 7.5/10 Vibe
  • 329 reviews 7.9/10 Breakfast

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