Name: Pullman Kuching | 5 star hotel in vibrant Kuching city - ALL
Address: 1A Jalan Mathies, Sarawak, KUCHING, 93100, Malaysia
Telephone: +6082222888
Rating: 3.9

Pullman Kuching 5 stars

Customer review rating (ALL Rating) 3.9/5 846 reviews

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Description

Pullman Kuching

Hotels combining lifestyle and design, for business and leisure

Pullman Kuching is centrally located in the Kuching Golden Triangle, enjoying pride of place on Jalan Mathies hill, with panoramic city and river views. The first Pullman hotel in this vibrant city, Pullman Kuching features 389 spacious, contemporary roo ms and offers easy access to renowned Borneo national parks. The hotel is ideal for business guests, offering an abundance of conferencing space, state of the art facilities and technology, plus a range of trendy restaurants and bars, and a high-end spa.

Hotel extras

Every room comes with either Kuching City or Sarawak River view
3 Restaurant and Bars with 1 cigar lounge
Free WiFi in rooms and Public area
Covered Parking with 24/7 security

ALLSAFE approved hotel

Hotel location

Pullman Kuching

1A Jalan Mathies, Sarawak
93100 KUCHING
Malaysia

GPS:1.555939, 110.351122

Telephone +60 82-222 888

+60 82-222 999

KUCHING INTERNATIONAL AIRPORT

Airport

11 km / 6.84 mi 20 min drive

KUCHING INTL APT

Int. airport 1 - full name

11 km / 6.84 mi 25 min drive

KCH

Int. airport 1 - IATA code

11 km / 6.84 mi 25 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

PUZZLE

Enjoy all-day indoor and outdoor dining at Puzzle, which offers an interactive open kitchen, buffet and "à la carte" menus boasting international dishes focusing on intra-Asian cuisine and Chef's Table tailored options.

NU ER HONG

Indulge in authentic Chinese cuisine with a modern twist. The seating at Nu Er Hung offers great views both over the city and into the open kitchen. The restaurant features large bay windows and four private dining rooms.

CAFÉ DE ARTS

A lifestyle café focusing on taste, look and be surrounded by art pieces display by local artist. Indulge in our specially blended coffee using mainly Local coffee beans and delight your taste bud with a selection of fine pastries and cakes.

Our accommodation(s)

Room

Superior Room King-size Bed

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Room

Superior Twin Beds

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Room

Deluxe Room with 1 King-Size Bed

Accessible room

Max. number of persons: 3
Area: From 45 m² / 484 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Room

Deluxe Twin Beds

Accessible room

Max. number of persons: 3
Area: From 45 m² / 484 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Room

Superior Room with 1 kingsize bed Executive Floor

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Room

Superior Room with 2 single beds, Executive floor

Max. number of persons: 2
Area: From 38 m² / 409 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Room

Executive 1 King Bed

Max. number of persons: 2
Area: From 45 m² / 484 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Room

Executive Twin Beds

Max. number of persons: 2
Area: From 45 m² / 484 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Room

Family Room

Max. number of persons: 3
Area: From 51 m² / 548 sq ft
Views: City View

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Our guest reviews

Good stay

Sylvia Business - 11/25/2022 Confirmed reviews ALL

Friedly staffs, clean and quiet environment

Dear Siok Wah N., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Kuching

Good Stay

Haz Friends - 11/25/2022 Confirmed reviews ALL

A very exclusive hotel. The room is very big, clean and relaxing. A strategic location where it is close to popular tourist spots and basic needs. The best breakfast menu, serving Sarawak's popular menu, the delicious LAKSA SARAWAK! Other foods are also very interesting including coffee machines for coffee lovers. You will definitely not regret choosing Pullman.

Dear Hazila A., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Kuching

Nice stay

Norrashid A. Business - 11/25/2022 Confirmed reviews ALL

Good services

Dear Norrashid A., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Kuching

Better Managers needed

MalaysiaMinky Business - 11/25/2022 TripAdvisor review

You know the hotel is not going to doing things right when u stay there for 4 days and 3 nights and not a single managers come greeting you and trying to find out if your stay is right. This is what happened in this hotel. We will given an upgrade being Accor Plus member for over 2 decades But then everything went bad after that. The aircon thermostat is not working but when the tech came to fix it, it was blowing so much humidity we felt sticky and clothes feel wet. We given up on the aircon and live with it Then I slip and fell in the bathroom because the cheap slippers they provide had no grip when the floor is wet. I cannot imagine if this had happened to an old very old senior person. Please change your slippers! Breakfast is awful. Coffee machine either ran out of coffee / milk or breaks down. I highly suggest you change to an Italian or foreign brand coffee bean as the coffee bean coffee used is undrinkable. Congee is serve lukewarm and they seemed to be always short handed. Bowls, plates didn't look clean. We ask for late check out as our flight is almost 10pm but we were given up to 2pm no matter how much we beg. It took a friend who is close the the GM to get us late check out at 5pm meaning the room is available for late check out but they just refuse us. Is this hospitality? What have they got to gain by denying the guest what is "perishable product" like hotel room ? Please I hope the hotel owner would read my review and speak to the management that the duty managers ,/hotel managers /resident manager need to be on the floor and speak to guests how they feel, their needs, their experience so they do not cause misery to the guests and create positive image of the hotel. It is a pity because be it the brand, the location, the potential of the hotel, all is wasted with bad leadership

Dear MalaysiaMinky, Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; please allow us to express our sincere apology on behalf of our team member. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Pullman Kuching

Good spacious room

Anonymous Business - 11/24/2022 Confirmed reviews ALL

Overall experience was good. However, the check in was quite late. I waited almost 15 minutes, there were few staffs at front desk, but only one lane was functional.

Dear Gobbi Nathan J., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Kuching

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Web-users rating

Other web-users rate our hotel

376 reviews 8.5/10 Location
1,006 reviews 5.6/10 Room
773 reviews 4.9/10 Service
36 reviews 4.3/10 WiFi
471 reviews 3.2/10 Cleanliness
241 reviews 5.9/10 Breakfast

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Pullman Kuching

Description

Hotel extras

Hotel location

Access and transport

KUCHING INTERNATIONAL AIRPORT

KUCHING INTL APT

KCH

SARAWAK WATERFRONT

MAIN BAZAAR

CAT STATUES

BOYAN VILLAGE

SARAWAK MUSEUM

SARAWAK PAVILLION

CULTURAL VILLAGE

Semenggoh Wildlife Center

Bako National Park

Hotel services

PUZZLE

NU ER HONG

CAFÉ DE ARTS

DEJA VÚ

EXECUTIVE LOUNGE

2 breakfasts

Pool

Fitness center

Spa

Meetings & Events

Our accommodation(s)

Superior Room King-size Bed

Superior Twin Beds

Deluxe Room with 1 King-Size Bed

Deluxe Twin Beds

Superior Room with 1 kingsize bed Executive Floor

Superior Room with 2 single beds, Executive floor

Executive 1 King Bed

Executive Twin Beds

Family Room

Executive Suite with 1 king-size bed

Deluxe Room with 1 King-Size Bed

Deluxe Twin Beds

Our guest reviews

Web-users rating