Pullman Kuching 5 stars

I didn’t stay at the hotel just used the fitness gym as the Hilton was under construction. Had very good equipment and weights. Provided towels and water. The only thing that let it down was the flooring was laminate with a limited amount of gym matting around equipment. Also the row machine needs some attention. Thank you for the holiday workout.

Was allocated a suite with Sitting/Dining Room with a normal sized toilet separated from bedroom, and another large bathroom!! Good hotel, considering the relatively small East Malaysian capital city. Also, access to a good Executive Lounge area.

The room is clean, the front desk is helpful and everyone welcomes my stay here in Pullman. I feel so welcome and will be staying again here.

The staff especially the one who stand at the entrance was useless. They will never greet u nor help u with the bags at all! They didn’t welcome us as guest at all! Receptionist was okay. When I entered the room (family room 1126) it was so dirty and in bad condition! Cover beds were torn apart, the sofa was old looking, the toilet was dirty!! The vinyl flooring was torn apart too! Hair were everywhere on the floor. Immediately i complained and the duty manager changed our room to 1726. Room condition was almost the same but we were so tired and didn’t have the energu to argue more! Please do something! The rooms here looked as if rumah tumpangan 2 stars only!! Next time i will go to Hilton. Wont repeat Pullman! Regret! I paid RM1300++ for 3 nights! Disappointed and not worth at all!! The staff were not accommodating and wont welcome u!! After checkout, i was waiting for the car to come with luggages and the staff at the entrance never assisted me at all! They never greet me or wave goodbye. Not even a smile!! What a joke Pullman!! Had the worst experience staying at Pullman Kuching!

Great location, walking distance to most attraction, friendly & helpful hotel staffs, we had a great stay.