Pullman Kuching 5 stars

Customer review rating (ALL Rating) 4.1/5 2,291 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

Our accommodation(s)

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Hotel location

Pullman Kuching

1A Jalan Mathies, Sarawak
93100 KUCHING
Malaysia

GPS:1.555939, 110.351122

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,291 reviews

TripAdvisor Rating  4.0/5  2,640 reviews

Great fitness/gym

TripAdvisor rating 4.0/5

therat30 Solo travel - TripAdvisor review

I didn’t stay at the hotel just used the fitness gym as the Hilton was under construction. Had very good equipment and weights. Provided towels and water. The only thing that let it down was the flooring was laminate with a limited amount of gym matting around equipment. Also the row machine needs some attention. Thank you for the holiday workout.

Excellent

TripAdvisor rating 4.0/5

bushybrows8 Business - TripAdvisor review

Was allocated a suite with Sitting/Dining Room with a normal sized toilet separated from bedroom, and another large bathroom!! Good hotel, considering the relatively small East Malaysian capital city. Also, access to a good Executive Lounge area.

Good stay and satisfactory facilitiy

Customer review rating 5.0/5

Zaid I. Business - Confirmed reviews ALL

The room is clean, the front desk is helpful and everyone welcomes my stay here in Pullman. I feel so welcome and will be staying again here.

In dire need of refurbishment and staff attitude not welcoming!

Customer review rating 2.0/5

Reen A. Families - Confirmed reviews ALL

The staff especially the one who stand at the entrance was useless. They will never greet u nor help u with the bags at all! They didn’t welcome us as guest at all! Receptionist was okay. When I entered the room (family room 1126) it was so dirty and in bad condition! Cover beds were torn apart, the sofa was old looking, the toilet was dirty!! The vinyl flooring was torn apart too! Hair were everywhere on the floor. Immediately i complained and the duty manager changed our room to 1726. Room condition was almost the same but we were so tired and didn’t have the energu to argue more! Please do something! The rooms here looked as if rumah tumpangan 2 stars only!! Next time i will go to Hilton. Wont repeat Pullman! Regret! I paid RM1300++ for 3 nights! Disappointed and not worth at all!! The staff were not accommodating and wont welcome u!! After checkout, i was waiting for the car to come with luggages and the staff at the entrance never assisted me at all! They never greet me or wave goodbye. Not even a smile!! What a joke Pullman!! Had the worst experience staying at Pullman Kuching!

Great location, good customer service

Customer review rating 4.5/5

Nadia M. Couples - Confirmed reviews ALL

Great location, walking distance to most attraction, friendly & helpful hotel staffs, we had a great stay.

Dear Nadia S., We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Kuching

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Other web-users rate our hotel

  • 852 reviews 8.8/10 Location
  • 2,037 reviews 6.7/10 Room
  • 1,561 reviews 6.5/10 Service
  • 75 reviews 4.4/10 WiFi
  • 910 reviews 4.7/10 Cleanliness
  • 885 reviews 8.1/10 Comfort
  • 501 reviews 6.4/10 Breakfast
  • 9 reviews 9.2/10 Beach

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