Pullman Kuching 5 stars

Customer review rating (ALL Rating) 4.1/5 2,375 reviews

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Interhill Place, No. 1A, Jalan Mathies, 93100 KUCHING, Sarawak, Malaysia

Description

Hotel extras

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

Our accommodation(s)

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Hotel location

Pullman Kuching

Interhill Place, No. 1A, Jalan Mathies
93100 KUCHING, Sarawak
Malaysia

GPS:1.555939, 110.351122

Telephone
Fax +60 82-222 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,375 reviews

TripAdvisor Rating  4.0/5  2,834 reviews

Certificate of excellence 2024

A very comfortable staycation place in the heart of Kuching City Center

TripAdvisor rating 5.0/5

LuciaPrihandini TripAdvisor review

A very comfortable staycation place in the heart of Kuching City Center. Comfortable room, nice food and beverages and great staffs. Thank you so much Mr. Ambrose & Ms. Dorinna from FO team, Ms. Zue from housekeeping team, Mr. Sunardi Song as General Manager for welcome amenities, Ms. Idayatun & Ms. Lee from Culina Restaurant, and all Pullman Kuching Hotel staffs for great services and hospitality.

A++ to the entire staff!

TripAdvisor rating 4.0/5

MoonfaceWW TripAdvisor review

While certain renovations are still ongoing, the entire staff of Pullman made sure all guests were well taken care of by being extremely present, thoughtful and helpful - I feel extremely welcome and supported throughout: greeted warmly with ready assistance by the car, entrance, front desk, lift, breakfast. My only constructive feedback was ordering vegetarian mamak mee for in room dining but what came has seafood in it - I accepted it anyway to avoid food wastage.

Apin is the best

TripAdvisor rating 5.0/5

TYC5767 TripAdvisor review

Apin was helpful, exceptional service & amazing personality. Even with the room defects, he made the stay more enjoyable.

Your strength is your brand name and your polite staff.

TripAdvisor rating 3.0/5

FaridahRohani TripAdvisor review

Your front desk staff on 19 Dec. 2025 was polite and efficient. In the room 2007, housekeeping can be improved. Bathroom floor was sticky, shower handle was too tight, and shower gel dispenser did not work (no gel was dispensed when I pressed the lever). I went to front desk the next morning 20 Dec. to get this attended to. When I returned in the evening, the shower gel dispenser still did not dispense the soap. On my way out to dinner, I reported again. This morning 21 Dec it finally worked. Thank you. At your coffee house Ms. Solly was smiley and attentive. I signed for ALL because of the brand m. I hope everything else will improve at my next visit. Thank you.

Customer review rating 5.0/5

Johar M. Families - Confirmed reviews ALL

I had a truly wonderful stay at Pullman Kuching, and I would like to commend the entire team for their exceptional service. From the very beginning, the reservation process handled by Katrine was smooth and efficient. Upon arrival, Aisyah at the reception greeted me warmly by name, which immediately made me feel welcomed and valued as a guest. A special mention to Farid from the concierge, who provided excellent advice and assistance throughout our stay. His recommendations were very helpful and greatly enhanced our experience. My heartfelt thanks to Irene for making special arrangements for my brother-in-law and his wife, who are a newlywed couple. They were extremely happy with the room arrangement, and seeing them happy made the stay even more meaningful for all of us. The room cleanliness was tip-top..the housekeeping team did a fantastic job maintaining high standards of cleanliness and comfort. The call centre service was also excellent: professional, responsive, and very efficient. Overall, this was an outstanding experience. We are very happy with our stay and will definitely be coming back. Highly recommended hotel!

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Other web-users rate our hotel

  • 962 reviews 8.6/10 Location
  • 1,760 reviews 7.1/10 Room
  • 1,436 reviews 8.4/10 Service
  • 91 reviews 2.9/10 WiFi
  • 705 reviews 5.8/10 Cleanliness
  • 448 reviews 7.1/10 Breakfast
  • 289 reviews 6.2/10 Value
  • 227 reviews 3.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.