소피텔 필리핀 플라자 마닐라

This hotel is in need of some serious renovation. The room was very very tired and grubby. The safe must have been the oldest hotel safe in Manila, it did not work so after a long wait two engineers arrived and fitted new gears and motor, needless to say after five minutes it failed again, hopeless and I gave up on that. Everything was dated. Carpets were threadbare and furnishings were dreadful. It had a balcony but no seats or tables. The doors leading to the terrace were disgusting. The tea and coffee facilities were forgotten but did eventually arrive after a call. No power sockets anywhere near the bed so if you want to charge your phone it's on the other side of the room only. The bed was comfortable and the sheets and pillows were good. I believe there is a great pool and other facilities but I did not partake in those. However, I did check out the Spiral Restaurant. Yes, they lost my booking despite me showing them proof and confirmation on my phone. Reluctantly they did eventually come good but the overall food experience was very disappointing, overcooked and dry with so many items out of stock or coming soon. The saving grace was the cheese and cold cuts station which was first class. I would not stay or eat here again.

A very personalised welcome as a diamond member, the front of house team were very welcoming and we had a personal escort to our room. The room was upgraded to a Sofitel suite with views of the bay. Club millesime is currently being refurbished however, there was alternative arrangements for afternoon and evening drinks. The following staff were extremely helpful: Richelle, Gladys, Grace, Anton, Jean, Pia, Janelle, Mishyl, Louis, Kat, Catherine, Friscian, Dylene and Abby

The DLSUD Hospitality Management Department would like to extend our sincerest THANK YOU to the whole team of Learning and Development, especially to Ms. Kay Garcia and Ms. Kath Bautista for this industry immersion opportunity, for the entire department of Talent and Acquisition, and to the hospitable people in the operations from our Food and Beverage, Housekeeping and Culinary exposure, especially to sir Zaldy of F&B, sir Gregg of HK and to the amazing chefs in the different outlets. It was indeed a great learning experience for our whole team making us ready for the new academic year 2022-23. Mabuhay po kayo! ✨✨✨

Having a good vibes with my friends at Sunset Bar drinking beers and whiskey. Special mention to your staff Tella for an excellent service, knowledgeable to food menu and smart suggesting of tourist spot in metro Manila. Kudos to your team.

Excellent service from the Staff. Special mention to Tella (sunset bar) & Russell (LeBar) for their excellent service. One of the best dinner Buffets @ Spiral Fabulous dinner buffer @ SunSet Bar Fully equipped gym, large pool Get a room with a sea-view, it's worth it! Check-in could be smoother (a lot of people & waiting time) Overall, excellent, will definitely return!