Hotel Novotel Suites Clermont-Ferrand Polydome bintang 4

Exceptionally friendly and helpful staff. Spacious, modern, well designed and equipped suites. Convenient on site parking. Ideal for attending events at the Stade Michelin. No complaints or criticisms whatsoever we will definitely return.

Our room was clean, comfortable and quiet. It was some distance from our target of Clermont Ferrand station but the venue quality made up for this. Breakfast choice was to their usual good standard and the staff were all friendly. Other restaurants and amenities are only a short tram ride away.

I planed to stay in Clermont Ferrand for sight seeing. But I had difficulty to find a suitable hotel in the center of the city. Finally I made a reservation to this hotel since access seemed good by using tram. We, myself and my wife were very much satisfied with this hotel since access to the town was very good as expected and the room was wide and very comfortable for 2 day-stay. Moreover, we enjoyed to visit Michelin Museum close to the hotel.

The room was excellent and spacious even for 4 people. Availability of some amenities was convenient. We arrived late night as informed through the online check-in but there was not availability in the parking. The information kit waiting for us was helpful.

We stayed for one night on our way to England. The room was large enough for a double Bed and two singles. Convenient that the toilet and bathroom were separate. Too small if you plan on spending a lot of time in the room. They have some gluten free options for breakfast, and an extremely helpful waitress.

Well situated to allow easy access to the tram just in front of the hotel. Easy to navigate around town. Close to the ASM Rugby stadium, Polydome and Michelin Carmes world headquarters and the town center. I usually stay here on business, but decided to visit the area while on vacation. The staff are very friendly and cordial. Feels like going home when I stay there.

The Novotel Suites Hotel appears best suited to those seeking a long stay in Clermont Ferrand. The room is large and spacious, with the potential to separate a working area or additional bedding from the main bed area with a curtain. The room is equipped with coffee and tea making facilities , and a microwave oven, and there a wide range of meals and snacks available for purchase from vending machines 24 hrs per day. Plenty of secure parking, a fitness centre and ironing room. Breakfast (self serve buffet) is great if booked as part of the accommodation but otherwise at 15 euro per day per person it is a bit overpriced. Major health centre opposite, trams at the door (4E50 per day unlimited) - great convenience without having to negotiate the inner city. Staff were friendly and helpful.

We stayed only one night at this hotel. On arrival we parked in the secure parking area (12 euros per day) which is a big plus as all around the public parking is time limited and paying. The welcome was more than warm - plenty of information provided and there was an already prepared envelope in our name with keys, vouchers, etc. The room was very spacious - obviously intended for longer stays. The bathroom was separate, as was the toilet. There was a small kitchenette with sink, microwave and fridge. The bed was great and there was also a lounge and a table with 2 chairs. Wifi, TV, climate control - perfectly comfortable. There is a tram stop immediately outside the hotel - we left the car and took a 24 hour 4Euro50 pass for the public transport system (which is very good). Walking to the centre of town is 15 to 20 minutes. We had a drink in the bar in the evening but didn't sample the food. Clermont Ferrant is (surprisingly) a very nice city to visit - particularly the old medieval parts - and the nearby Puy de Dome. This hotel is a great base from which to explore Clermont Ferrand and the region. Weekend rates online appear to be a great bargain.

- The doorhandle was broken, you really had to pull very hard to close the door, almost smashing it. This caused our door being open the whole evening while we were out for lunch, this is unacceptable. - This is not a cheap hotel (n.o.i.) and we still had to pay 12€ for the parking. This is way too much. - We had booked a room including breakfast and they try to convince us several times, breakfast was not included and we had to pay extra for it.

We stayed here on our way travelling South and then again on the way back. Good stay on both occasions, rooms very clean and despite on our room on both stays being at the front of the hotel(3rd floor)it was very quiet.The breakfast was great, we left it until10.30am (finishes at 11am) to go down and it was still well stcked with food and no fighting to get access to everything. The reason why I gave this hotel a 4 rather than 5 star review was because of the WiFi,it's a bit hit and miss.

Very good for travelling with children as you can have then in the suite with you and still have enough space. Right by the tram stop, very easy to get into town to go out for a meal. Very good parking as well.

This hotel is just Ok for an overnight stop. However, given the number of people who are able to stay there the breakfast area s a disaster! There is not enough space to queue and select your breakfast without others bumping into you or pushing in frost as there is no real system. The only restaurant we found close by was a McDonalds! There is no restaurant in the hotel, though you can buy 'food' in the foyer to heat in your room!! Would not recommend this hotel OR Clermont Ferrand!

This is a good hotel. The only reason for not giving five stars is there was no restaurant to eat in the evening, not the end of the world as there was a brasserie down the road. Good parking, there is a cost for this, probably was advertised but hadn't noticed. It also meant I had to park on the pavement to get the code to get in. I always the breakfast in the morning a bit of a mission at Novotels, but the quality is good

Ideally we would like to find a similar starred hotel in Montlucon as Clermont Ferrand is our longest day. C.F. is a sprawling, industrialised place and difficult to navigate. The suite Novotel is quite expensive and impersonal but it is functional. Parking is charged at 12 euros a night either in the garage or outside in the car park.

I like these hotels because the room are large, with separate toilets and a mini kitchen area and a nice table perfect for a picnic in your room if you don't fancy eating out... There is food avaialble for this at the hotel itself which is useful if you arrive late. Ok not cheap but better than nothing or hunting something else late at night. Service and staff very good. parking available close by or at the hotel but at a cost. Breakfast area small but nice choice of fresh products for breakfast. not as extensive as in a Novotel. There are also videos and internet available on the television but never use it. Always know what to expect.