Novotel Marrakech Hivernage bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 859 ulasan

Jaminan Harga
Terbaik
Novotel Marrakech Hivernage - Image 1
Novotel Marrakech Hivernage - Image 2
Novotel Marrakech Hivernage - Image 3
Novotel Marrakech Hivernage - Image 4
Rue Haroun Errachid, Quartier de l'hivernage, 40020 MARRAKESH, Moroko

Deskripsi

Keistimewaan hotel

  • Minibar di setiap kamar

  • Kolam renang luar-ruang yang menawan

  • WiFi gratis

  • Restoran Bazz'Art di hotel

  • Terletak di jantung distrik Hivernage yang trendi

Akomodasi kami

Lokasi hotel

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Moroko

GPS:31.622722, -8.002278

Telepon
Fax +212 5244-24541

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Room service

BAZZ'ART

Selamat datang di tempat keluarga dan teman berkumpul menikmati waktu dan makanan yang luar biasa. Chef Hamid akan menghadirkan kejutan lewat paduan cerdas hidangan khas yg autentik dan kreatif. Nikmati mentari pagi di luar atau dalam ruangan yg akrab

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Cari tahu selengkapnya

Peringkat ALL  3.9/5  859 ulasan

Peringkat TripAdvisor  3.5/5  2.088 ulasan

Good hotel but much improvement needed!

Catatan Tripadvisor 3.0/5

Pauly1975 Ulasan TripAdvisor tersertifikasi

I have stayed here once before, about fifteen years ago and I chose this hotel based on that experience, which was excellent. I would stay here again, however this hotel simply isn't as good as it used to be. Firstly, it was really hot when we arrived and when we went to the room, we found that the air conditioning wasn't working. We went down to reception to ask about this and were told that it had been turned off throughout the hotel. This resulted in us having to sleep with the balcony door and window open all night and as we were facing onto the street outside, there was the constant noise of music, shouting and loud vehicles. The temperature may well be cool for the locals in November but it was hot for us. It was even far too hot for my wife and she's from Bangkok! The room itself was very comfortable and all the staff were friendly in this hotel, speaking a variety of Languages including English, French and Arabic. When I stayed here before we had pay per view movies and loads of other English language options on the TV, however these days there is just a generic selection of Arabic and French TV, with just CNN in English. Not that I really want to watch TV whilst visiting Marrakesh, however it would have been nice to have the option of a movie or some TV when we once had an early night. The pool area is great, however due to it's position appears to be constantly in the shade and so the pool is freezing cold. I don't know what it's like in summer but in November it's certainly too cold for someone to get in and for it to be remotely pleasant. The staff, as I say, are amazing - welcoming and friendly, with the breakfast staff being especially so! The breakfast was great and is buffet style with lots of options for all tastes, however as is to be expected it has a heavy Moroccan/French theme. So yes, I would stay at this hotel again due to it's location, which is easy walking distance to the Medina and Jardin Majorelle for example, however much improvement is needed. For a major hotel group who have a hotel in a hot country, I would expect air conditioning to be 'on demand' and don't expect to be told for my £120 per night that it's simply not available during hot weather, presumably to save money.

Worst Hotel I ever Stayed

Catatan Tripadvisor 1.0/5

ahkheng Bisnis - Ulasan TripAdvisor tersertifikasi

Reception service is terrible, slow, don’t understand English, errors in my invoice still not sorted by 2 duty mangers and key card don’t work after 2 days. Bed is bad condition, room noisy, and gym is non existent.

Disappointing hotel

Catatan Tripadvisor 2.0/5

meichee96 Ulasan TripAdvisor tersertifikasi

Nice hotel, friendly staffs not bad location. We were given one of the 'premier ' room apparently. Unfortunately the stupid rule of switching off the aircon in the winter is totally unbelievable! I had sleepless nights, temperatures of 35 degrees during the day, sun shining straight into the room all day long and about 25 at night with not a breath of air! Our room faces a very busy roundabout so terribly noisy if you open the door or window. As for breakfast, can't really recommend it. Only good thing about the hotel was the lovely staffs

Perfect Stay

Catatan Tripadvisor 4.0/5

Samy145 Ulasan TripAdvisor tersertifikasi

I recently stayed at Novotel in Marrakech for a business trip, and while the hotel is on the older side, it still offers a very comfortable and practical experience. The rooms and facilities are clean and well-maintained, though they show some signs of age. However, the staff's dedication and friendliness more than make up for this. They were incredibly helpful, ensuring all my needs were met—from arranging local transport to assisting with any questions I had about the area. The location is excellent for exploring the city, and the on-site amenities, though a bit dated, were fully functional.

Terrible Novotel

Catatan Tripadvisor 1.0/5

hamad1111222333 Bisnis - Ulasan TripAdvisor tersertifikasi

This was a terrible stay I had in this novotel, since checking in until checking out. What I saw is an understaffed hotel, and although this is considered an international chain I couldn't communicate in english nor in arabic to explain my case of stay. Let alone sending email before reaching the city, which no one replies. on different note, since it is understaffed, no one replies on room service phone nor the reception, when reaching the reception physically everyone is there and claiming no one called. cleaning service is very shallow, they don't clean room's wc, and certinely they do not replace used on the ground towels. gaurage is very limited and narrow, they allocate 2 or 3 spots for the staff bikes. I can't describe what i felt in this hotel words are not enough! I do not wish anyone to try, I would've paid to go to marriott instead.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 408 ulasan 8.5/10 Lokasi
  • 610 ulasan 5.1/10 Kamar
  • 832 ulasan 7.5/10 Pelayanan
  • 15 ulasan 7.1/10 Internet
  • 319 ulasan 4.6/10 Kenyamanan
  • 283 ulasan 7.3/10 Sarapan
  • 241 ulasan 5.3/10 Kebersihan
  • 184 ulasan 4.7/10 Suasana

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