Sofitel London Gatwick 4 星

客户意见评级 (ALL 评级) 4.5/5 9,163 评论

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Sofitel London Gatwick - Image 1
Sofitel London Gatwick - Image 2
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North terminal, Gatwick Airport, West Sussex, RH6 0PH 克劳利, 英国

描述

酒店其他优惠

  • 安心悦界 Clifton 认证酒店

  • 多家获奖餐厅、全日餐厅、茶室和休闲酒吧

  • 11 间专门的会议室，最多可容纳 300 人

  • 通过有顶棚的步道，5 分钟即可直达盖特威克北候机楼

  • 酒店近期已全面翻新，提供一系列全新设计的精品客房

我们的客房

酒店位置

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH 克劳利
英国

GPS:51.161121, -0.176867

电话
传真 +44 1293 555037

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  9,163 评论

TripAdvisor 评级  4.4/5  13,133 评论

Perfect holiday start

Tripadvisor 评级 5.0/5

JohnnyHedgehog 经 TripAdvisor 认证的评论

We started our holiday with a night at the Gatwick Sofitel - and treated ourselves to a room with access to the Milliseme lounge. The attentive hostess, Alexandra, made sure that our evening was the perfect start to our break with a range of drinks and canapés.

BEDBUGS

Tripadvisor 评级 1.0/5

Go42476419318 经 TripAdvisor 认证的评论

Stayed in 525 and got bitten. Turned the light on and found a couple of bed bugs that I filmed at about 1.30am. I suppose that’s all it takes. I was not about to search for more. Sofitel have undertaken an “Independent investigation” and have suggested I brought them with me, but they waited until 1.30 to bite me? Or they suggest they were on my luggage, Which was always two feet way from the bed. None of which makes sense. Just want to make others aware of the BED BUGS.

The most convenient place to rest a night before you depart on your holidays

Tripadvisor 评级 4.0/5

arunc 经 TripAdvisor 认证的评论

We spent two nights in this hotel - one night prior to our departure and the second upon our return from our holidays. We were upgraded to a club room by EMI Salida, the reception manager because of a problem we had encountered during a previous visit some months back. She certainly showed a gracious corporate response! The club room had a fridge with a variety of complimentary drinks. The club lounge was managed by a vey welcoming member of staff. The light nibbles offered in this club lounge was acceptable but the drinks free flowing! However upon our return, we were disappointed with our room. The body lotion plunger was not working and the shower outlet was blocked. Both of these we reported to the reception next morning. Full English breakfast had good quality sausages and bacon. The staff here were very attentive. Outstanding was Faizal at the front desk who was extremely polite and helpful and in my opinion an asset to this hotel. However, we did encounter a significant issue. We had booked a package which included parking for fifteen nights. Upon return, we discovered a significant crack in the front windshield of our car which we reported to Maple car parking company responsible for storing our car. They denied any responsibility sighting their terms and conditions of parking which stated that they would not be responsible for the repair of such a damage. In essence they denied liability. I don’t think many customers read the entire terms and conditions as much of this is based upon trust and goodwill. Whilst this was Maple car parking’s resonse, our contract was with Sofitel and as such they should reconsider their business association with this parking company.

Wow fantastic service in an airport hotel

Tripadvisor 评级 5.0/5

323nigel 经 TripAdvisor 认证的评论

Service in the bar was excellent ! How many hotel bars do you wait ages for service ? But not here Prabhit Singh and his team were so on it with extra nibbles all free and excellent turn round of our orders ! We’ll dive 10/10

Luxurious refreshing stay

Tripadvisor 评级 5.0/5

car00268 经 TripAdvisor 认证的评论

This is by far my favourite hotel to stay at when I’m travelling from Gatwick. Easy access to the terminal and shuttle. Food from the restaurant is delicious and room service is offered speedily. The staff are so welcoming and offer a great service. The beds are fabulous, I never want to get up!Top tier hotel.

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其他网络用户评价我们的酒店

  • 4,939 评论 9.5/10 位置
  • 8,149 评论 8.3/10 房间
  • 6,634 评论 8.5/10 服务
  • 42 评论 6.9/10 上网
  • 4,645 评论 7.7/10 舒适度
  • 2,233 评论 8.5/10 清洁度
  • 1,606 评论 4.9/10 性价比
  • 1,069 评论 7.6/10 早餐

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