Sofitel London Gatwick 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 9 166

Гарантия
лучшей цены
Sofitel London Gatwick - Image 1
Sofitel London Gatwick - Image 2
Sofitel London Gatwick - Image 3
Sofitel London Gatwick - Image 4
North terminal, Gatwick Airport, West Sussex, RH6 0PH КРОЛИ, Великобритания

Описание

Особенности отеля

  • Отель с сертификатом ALL SAFE Clifton

  • Первоклассные рестораны, чайный салон и бары с отличной атмосферой

  • 11 конференц-залов общей вместительностью 300 человек

  • Прямой переход в терминал Gatwick North без выхода на улицу за 5 минут

  • В недавно отремонтированном отеле множество номеров с обновленным дизайном

Наши номера

Расположение отеля

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH КРОЛИ
Великобритания

GPS:51.161121, -0.176867

Телефон
Факс +44 1293 555037

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.5/5  Отзывов: 9 166

Рейтинг TripAdvisor  4.4/5  Отзывов: 13 134

Great Experience

Примечание: Tripadvisor 5.0/5

Rosie B Реальные отзывы TripAdvisor

Prabhjit Singh looked after us extremely well! Thank you.

Perfect holiday start

Примечание: Tripadvisor 5.0/5

JohnnyHedgehog Реальные отзывы TripAdvisor

We started our holiday with a night at the Gatwick Sofitel - and treated ourselves to a room with access to the Milliseme lounge. The attentive hostess, Alexandra, made sure that our evening was the perfect start to our break with a range of drinks and canapés.

Dear JohnnyHedgehog, Thank you for sharing your kind feedback about your stay at Sofitel London Gatwick. We are delighted to hear that your evening in the Millesime Lounge set a wonderful tone for the start of your holiday. It is a pleasure to know that our hostess, Alexandra, contributed to a memorable experience with attentive service and thoughtful hospitality. Your compliments reinforce our commitment to creating refined, relaxing moments for our guests. We appreciate your recommendation and look forward to welcoming you back for another seamless and enjoyable stay. Warm regards, Sofitel London Gatwick Team

BEDBUGS

Примечание: Tripadvisor 1.0/5

Go42476419318 Реальные отзывы TripAdvisor

Stayed in 525 and got bitten. Turned the light on and found a couple of bed bugs that I filmed at about 1.30am. I suppose that’s all it takes. I was not about to search for more. Sofitel have undertaken an “Independent investigation” and have suggested I brought them with me, but they waited until 1.30 to bite me? Or they suggest they were on my luggage, Which was always two feet way from the bed. None of which makes sense. Just want to make others aware of the BED BUGS.

Dear Go42476419318, Thank you for sharing your feedback with us. We are truly sorry to learn of your experience and understand how upsetting this would be. Our team is committed to maintaining a clean, comfortable environment for every guest, and we strive to uphold the highest standards of care. Your comments are valued, and we appreciate the time you took to bring them to our attention. We hope to have the opportunity to restore your confidence in our services on a future visit. Warm regards, Sofitel London Gatwick Team

The most convenient place to rest a night before you depart on your holidays

Примечание: Tripadvisor 4.0/5

arunc Реальные отзывы TripAdvisor

We spent two nights in this hotel - one night prior to our departure and the second upon our return from our holidays. We were upgraded to a club room by EMI Salida, the reception manager because of a problem we had encountered during a previous visit some months back. She certainly showed a gracious corporate response! The club room had a fridge with a variety of complimentary drinks. The club lounge was managed by a vey welcoming member of staff. The light nibbles offered in this club lounge was acceptable but the drinks free flowing! However upon our return, we were disappointed with our room. The body lotion plunger was not working and the shower outlet was blocked. Both of these we reported to the reception next morning. Full English breakfast had good quality sausages and bacon. The staff here were very attentive. Outstanding was Faizal at the front desk who was extremely polite and helpful and in my opinion an asset to this hotel. However, we did encounter a significant issue. We had booked a package which included parking for fifteen nights. Upon return, we discovered a significant crack in the front windshield of our car which we reported to Maple car parking company responsible for storing our car. They denied any responsibility sighting their terms and conditions of parking which stated that they would not be responsible for the repair of such a damage. In essence they denied liability. I don’t think many customers read the entire terms and conditions as much of this is based upon trust and goodwill. Whilst this was Maple car parking’s resonse, our contract was with Sofitel and as such they should reconsider their business association with this parking company.

Dear arun c, Thank you for sharing your detailed feedback and for choosing to stay with us before and after your holiday. We are delighted to hear that our reception team provided a warm welcome, and that the club room, lounge, and breakfast offerings contributed positively to your stay. It is wonderful to know that our colleagues, including Emi and Faizal, left a strong impression through their service and professionalism. Recognising our team’s dedication means a great deal to us. We are sorry to learn that aspects of your return stay did not meet expectations, and we regret any inconvenience you experienced. Our aim is for every room and facility to be presented in excellent condition, and your comments are appreciated. We are also sorry to hear of the situation regarding your vehicle and understand how disappointing this must have been. We value your trust and take pride in partnering with services that support a seamless guest experience. Thank you again for your considered remarks. We hope to have the opportunity to welcome you back for a smoother and fully satisfying visit. Warm regards, Sofitel London Gatwick Team

Wow fantastic service in an airport hotel

Примечание: Tripadvisor 5.0/5

323nigel Реальные отзывы TripAdvisor

Service in the bar was excellent ! How many hotel bars do you wait ages for service ? But not here Prabhit Singh and his team were so on it with extra nibbles all free and excellent turn round of our orders ! We’ll dive 10/10

Dear 323nigel, Thank you for sharing such enthusiastic feedback. We are delighted to hear that our bar team delivered prompt, attentive service and that the complimentary touches enhanced your visit. Your kind words for Prabhit Singh and the team are truly appreciated, and we will ensure they are recognized. It is wonderful to know the experience reflected our commitment to warm hospitality and efficiency. We look forward to welcoming you back for another outstanding visit. Warm regards, Sofitel London Gatwick Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 4 939 Отзывов 9.5/10 Расположение
  • 8 149 Отзывов 8.3/10 Номер
  • 6 634 Отзывов 8.5/10 Сервис
  • 42 Отзывов 6.9/10 Интернет
  • 4 645 Отзывов 7.7/10 Комфорт
  • 2 233 Отзывов 8.5/10 Чистота
  • 1 606 Отзывов 4.9/10 Соотношение цены и качества
  • 1 069 Отзывов 7.6/10 Завтрак

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Гатвик