Sofitel Лондон Гэтвик 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 8 495

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Описание

Особенности отеля

  • Отель с сертификатом ALL SAFE Clifton

  • Первоклассные рестораны, чайный салон и бары с отличной атмосферой

  • 11 конференц-залов общей вместительностью 300 человек

  • Прямой переход в терминал Gatwick North без выхода на улицу за 5 минут

  • В недавно отремонтированном отеле множество номеров с обновленным дизайном

Наши номера

Расположение отеля

Sofitel Лондон Гэтвик

North terminal, Gatwick Airport, West Sussex
RH6 0PH КРОЛИ
Великобритания

GPS:51.161121, -0.176867

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 8 495

Рейтинг TripAdvisor  4.5/5  Отзывов: 12 686

Сертификат качества 2024

Amazing

Примечание: Tripadvisor 5.0/5

Ana C Реальные отзывы TripAdvisor

We have visited the club lounge on level 8, and we have been impressed by the good and friendliness service of Alexandra, she made us laugh and feel like home. The food and the drinks were perfect. When we first came in Alexandra quickly took our drinks orders and then she explained to us how the lounge was working and everything ended up being perfect. Good view as well

Dear D4467NOanac, Thank you for sharing such a wonderful review. It’s fantastic to hear that your experience at the club lounge on level 8 was so enjoyable. Alexandra sounds like a star, bringing warmth, laughter, and making you feel right at home. It's great that she took the time to ensure everything was just right for you, from your drinks to explaining the lounge setup. And, of course, a good view always adds that extra touch. We’re thrilled you enjoyed the food, drinks, and the overall atmosphere. Looking forward to welcoming you back for more memorable experiences. Regards, Guest Relations Team

Amazing start to our holiday experience

Примечание: Tripadvisor 5.0/5

Su B Реальные отзывы TripAdvisor

Amazing food - amazing staff, highly recommend Alexandria (a wonderful waitress / server) she is a credit to your team at the Sofitel. We are flying out the next day and upgraded last minute - 100% worth while the money spent, especially after spending so much more way in the airport in 2023.

Dear 355sub, Thank you so much for your kind words. We’re delighted to hear that your holiday started on such a high note with us. It’s fantastic to know that you enjoyed the food and found the team, especially Alexandria, to be exceptional—she truly is a gem and will be thrilled to hear your compliments. We're glad the last-minute upgrade added so much to your experience and gave you a perfect start before your travels. Wishing you safe and enjoyable flights, and we hope to welcome you back soon for another memorable stay. Regards, Guest relations Team

Sofitel Gatwick

Примечание: Tripadvisor 5.0/5

Catherine R Семьи - Реальные отзывы TripAdvisor

We had an evening here and enjoyed the lounge. Alexandra was awesome in the lounge. Very personable, pleasant and obliging. Was on ball to ensure your drinks were refreshed and had an engaging conversation. Would definitely recommend.🩷.

Dear Catherine R, Thank you for sharing your feedback. We are pleased to hear you found the service of Alexandra awesome and personable. We appreciate your kind words and look forward to welcoming you back again soon., Regards, Guest Relations Team

Alexander is an awesome host and ambassador for the brand

Примечание: Tripadvisor 5.0/5

Gary M Реальные отзывы TripAdvisor

Alexandria was an amazing host in the club lounge a true ambassador for the brand and the hotel, she made our stay magical. Alexandria drive, customer service skills, passion and hospitality are second to none. In short the club lounge and our stay at Sofitel was fantastic and to be honest pay the extra for this hotel you will not be disappointed

Dear Lordcavendish, Thank you so much for your glowing feedback. We’re thrilled to hear that Alexandria made such a memorable impact on your stay—she truly embodies the warmth and professionalism we strive to deliver. It’s wonderful to know her dedication and passion made your experience magical, and we’re delighted that the club lounge exceeded your expectations.Thank you for recommending the Sofitel; your words mean so much to us. We look forward to welcoming you back for another exceptional stay. Regards, Guest Relations Team

Bar staff dishonest

Примечание: Tripadvisor 1.0/5

Sarah M Реальные отзывы TripAdvisor

Bar staff (Islam Asraful) serves you doubles without you asking!! I ordered (a) Tia Maria and Coke and he took it upon himself to make it a double at a cost of £16.70 and added an an additional service charge on top for the privilege, nearly £20 for one drink. Don’t bother bring your own and stay in your room.

Dear K4947DEsarahm, Thank you for sharing your experience with us. We're genuinely sorry to hear about the situation and understand how upsetting it must have been to receive an unexpected charge. Our goal is always to ensure that guests are fully informed about their orders and costs, so it’s concerning to hear that this wasn’t the case during your visit. Please know that we take your feedback seriously, and we’ll be addressing this directly with our bar team to prevent any similar misunderstandings in the future. If you'd like to discuss this further, we encourage you to reach out to us directly—we’d appreciate the chance to make this right for you. Thank you again for bringing this to our attention. Regards, Guest Relations Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 4 334 Отзывов 9.4/10 Расположение
  • 7 456 Отзывов 8.3/10 Номер
  • 6 180 Отзывов 8.2/10 Сервис
  • 45 Отзывов 7/10 Интернет
  • 4 286 Отзывов 7.7/10 Комфорт
  • 1 982 Отзывов 8.4/10 Чистота
  • 1 510 Отзывов 4.6/10 Соотношение цены и качества
  • 1 089 Отзывов 7.5/10 Завтрак

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