Mercure Tunbridge Wells Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 979

Гарантия
лучшей цены
Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Описание

Особенности отеля

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Наши номера

Take advantage of our Flight + Hotel offers

Discover
Discover

Расположение отеля

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Телефон
Факс +44 161 388 0915

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

THE MALLOWS

Недоговорная фотография

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.1/5  Отзывов: 979

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 678

Great experience

Примечание: Tripadvisor 5.0/5

Martin B Реальные отзывы TripAdvisor

Lovely staff, Tim and Ernest in restaurant did a fantastic job arranging dinner for us despite a Christmas party taking place. Really dog friendly, very quiet room, would not hesitate to recommend the Mercure to other travellers. We will return

Dear martinbY9384KX, Thank you for sharing such wonderful feedback about your recent stay at the Mercure Tunbridge Wells Hotel. We are delighted to hear that you had a great experience and enjoyed your time with us. Tim and Ernest will be thrilled to know their efforts made your dinner so enjoyable, especially during a busy evening with the Christmas party taking place. Providing excellent service, even in bustling moments, is something we strive for, and it’s fantastic to see their hard work recognized. We’re also glad that you appreciated our dog-friendly facilities and found your room to be peaceful and comfortable. Your kind recommendation means a lot to us, and we look forward to welcoming you back in the future. Kind regards John Mitchell Operations Manager

Restaurant service

Примечание: Tripadvisor 5.0/5

Kev T Реальные отзывы TripAdvisor

I was here on business the location was very close access to the A21 and gives a good route into London and to the coast . The reception staff were very welcoming and helpful. The restaurant staff especially Tim were amazing great service and food would highly recommend and would definitely return.

Dear 530kevt, Thank you for sharing such positive feedback about your recent stay at Mercure Tunbridge Wells Hotel. We're delighted to hear that our convenient location suited your business needs and provided easy access to the A21, London, and the coast. It's wonderful to know that you found our reception team welcoming and helpful and that you enjoyed the excellent service and food in our restaurant. I will be sure to pass on your kind words to Tim, who will be thrilled to know he made your visit so memorable. We greatly appreciate your recommendation and look forward to welcoming you back on your next trip. Kind regards John Mitchell Operations Manager

Welcome here is awesome, love staying j. This chain ,the parking g is good for a large van

Примечание: Tripadvisor 5.0/5

ALAN P Реальные отзывы TripAdvisor

The rooms are soo comfortable the food and staff are awesome especially time and fin ,most impressed , good parking which is rare in this area ,would definitely return the company use this chain on a regular basis which I'm very very happy about

Dear alanpM1177EB, Thank you so much for your kind feedback about your recent stay at Mercure Tunbridge Wells Hotel. We're thrilled to hear that you enjoyed your experience with us and found our parking facilities convenient, especially for a larger vehicle. It's fantastic to know that you found our rooms comfortable and enjoyed the food and service provided by our team. I will be sure to pass on your special mention to Tia and Fin, who will be delighted to know they made a positive impression on your stay. We’re grateful for your continued loyalty to the Mercure brand and are delighted that your company chooses to stay with us regularly. We look forward to welcoming you back again soon. Kind regards John Mitchell Operations Manager

LUNCHTIME VISIT.

Примечание: Tripadvisor 1.0/5

gjsmith1 Couples - Реальные отзывы TripAdvisor

We are local and occasionally pop into the hotel for lunch. However, on this occasion, we arrived early (1145 hrs), and the bar was closed, but the receptionist assured us it was now opening, so we waited by the bar. Many staff walked by us and ignored why we were just standing there. At 1215 hrs, with no sign of any barman or of the bar opening, and with no staff bothering to ask why we were just standing there, we departed. It would seem that residents or visitors can't get a coffee or lunch at this hotel, so the owners can't be bothered about earning revenue. Slowly, over the years, this hotel has declined.

Dear gjsmith1, Thank you for sharing your feedback about your recent lunchtime visit to Mercure Tunbridge Wells Hotel. I am truly sorry to hear about your disappointing experience and the lack of attention you received from our team. We pride ourselves on offering a welcoming and attentive service, and it’s clear that we fell short on this occasion. Please accept my sincerest apologies for the inconvenience caused by the delay in opening the bar and the lack of communication from our staff. Your comments regarding the decline in standards are concerning, and I want to assure you that we take them seriously. Your feedback will be shared with the relevant teams to ensure we address these issues promptly and improve our service moving forward. We deeply value our local community, and it’s our hope that we can provide a much-improved experience should you choose to visit us again. Kind regards John Mitchell Operations Manager

Very enjoyable afternoon tea at the Mercure hotel. Hats off to Holly!

Примечание: Tripadvisor 5.0/5

Eve J Реальные отзывы TripAdvisor

We had afternoon tea at Mercure in Tonbridge. The staff were exceptional, in particular HOLLY who was friendly, welcoming and attentive. She actually made our experience there most enjoyable. The Tea was very nice and lots of it and tge surroundings very pleasant.

Dear 868evej, Thank you for your kind words about your afternoon tea experience at Mercure Tunbridge Wells Hotel. We’re delighted to hear that you had such an enjoyable time and that Holly’s friendly and attentive service made your visit extra special. It’s great to know you appreciated the plentiful tea, delicious offerings, and the pleasant surroundings. Your feedback means a lot to us, and we’ll be sure to pass on your lovely comments to Holly and the rest of the team. We look forward to welcoming you back for another delightful experience in the future. Kind regards John Mitchell Operations Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 329 Отзывов 8.7/10 Расположение
  • 1 150 Отзывов 6.3/10 Номер
  • 1 210 Отзывов 8.8/10 Сервис
  • 11 Отзывов 6.7/10 Интернет
  • 508 Отзывов 6.1/10 Чистота
  • 453 Отзывов 8.1/10 Завтрак
  • 297 Отзывов 4.5/10 Атмосфера
  • 257 Отзывов 4.2/10 Удобства

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Tunbridge Wells

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.