Mercure Surabaya Grand Mirama 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 1.346 görüş

Mercure Surabaya Grand Mirama - Image 1
Mercure Surabaya Grand Mirama - Image 2
Mercure Surabaya Grand Mirama - Image 3
Mercure Surabaya Grand Mirama - Image 4

Açıklama

Otel ekstraları

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Konaklama olanaklarımız

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Otelin konumu

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Endonezya

GPS:-7.28505, 112.739236

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi
Otele yakın
  • Araba parkı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.8/5  1.346 görüş

TripAdvisor Derecesi  4.6/5  2.929 görüş

Mercure

Tripadvisor puanı 5.0/5

Nanda F R TripAdvisor onaylı yorum

There is no comb in room, but Overall good experience to stay at Mercure hotel. Hae a large room enough & clean bathroom..

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

Taste of breakfast

Tripadvisor puanı 4.0/5

Tosca N TripAdvisor onaylı yorum

Room is quite ok, etnic and comfort. Breakfast is vary and ok. The taste is ok and the good is quite fresh. Maybe for more vary of vegetanles would be ok.

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

It's much better than it was 3 years ago

Tripadvisor puanı 5.0/5

gaksital TripAdvisor onaylı yorum

I stayed in room 907. I only stayed 1 night because I had to make a last-minute reservation, but overall I was very satisfied. I was able to enjoy all the Accor Elite benefits, including free breakfast, room upgrades, and late checkout. The price is very reasonable so I think here would be a good hotel for a long stay. I'd give the breakfast a full score. From check-in to check-out, every staff member I encountered was incredibly kind. Before check-out, a girl in a gray suit at the Accor member priority desk showed me a suite at my request. Although she didn't speak perfect English she was very kind. I will stay in a suite at this hotel on my next visit. To GM : The only downside was that the shower pressure in the room was weak, and there was only hot or cold water. I couldn't take a lukewarm shower.

Dear Valued Guest, Thank you for taking the time to share your staying experience at Mercure Surabaya Grand Mirama. We are truly delighted to hear that you were satisfied with our services during your visit. As an Accor member, your comfort and satisfaction are our top priorities. We are pleased to know that you enjoyed your room upgrade, our breakfast offerings, and the late check-out facility. I will certainly pass along your appreciation to our staff for their dedication and for successfully meeting your needs during your stay. On the other hand, please accept my sincere apologies for the inconvenience caused by the water pressure and shower temperature in your room. We have forwarded your report to our Engineering team for immediate inspection and repair to ensure stable water temperature and ideal pressure for our future guests. We look forward to welcoming you back and providing you with an exceptional experience in our Suite on your next visit. Warm regards Sugito Adhi Cluster General Manager

Mercure

Tripadvisor puanı 5.0/5

uyeuye09 TripAdvisor onaylı yorum

Good atmosphere, nice interior with si many kind of special food

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

Excellent

Tripadvisor puanı 5.0/5

simforianus s TripAdvisor onaylı yorum

Good service and good atmosphere Pegawai ramah Ruangan bagus Bersih

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

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  • 587 görüş 9.4/10 Yemek
  • 274 görüş 9/10 Hijyen
  • 230 görüş 9.4/10 Kahvaltı

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