布达佩斯多瑙河诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 414 评论

保证最优惠房价
布达佩斯多瑙河诺富特酒店 - Image 1
布达佩斯多瑙河诺富特酒店 - Image 2
布达佩斯多瑙河诺富特酒店 - Image 3
布达佩斯多瑙河诺富特酒店 - Image 4
Bem Rakpart 33-34, NTAK: SZ19000074, szálloda, 1027 布达佩斯, 匈牙利

描述

酒店其他优惠

布达佩斯多瑙河诺富特酒店是一家位于市中心的全新河畔酒店，是游览布达佩斯和国会大厦的理想下榻之处。最重要的是，我们热情的工作人员非常贴心，将为您带来独一无二、难以忘怀的入住体验。

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

布达佩斯多瑙河诺富特酒店

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 布达佩斯
匈牙利

GPS:47.508529, 19.039137

电话
传真 +36 1 458 4909

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO2 LOUNGE BAR

NOVO2 休闲区酒吧将酒吧和餐厅相融合，是休闲、商务和社交聚会的理想场所。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  414 评论

TripAdvisor 评级  4.0/5  2,326 评论

Good value for money, but rooms need upgrades

Tripadvisor 评级 3.0/5

rduddell11 Friends getaway - 经 TripAdvisor 认证的评论

We stayed at here for a weekend visit to the city in December. The hotel staff prior to arrival were helpful and prompt in their responses. On arrival again the staff were helpful and friendly, there was a slight mix up with the room after we’d arranged an upgrade which hadn’t been arranged but, the staff told us they’d sort it and to their credit they did. We upgrade and stayed in an executive room with river view, I would say describing it as “river view” is questionable and in any case it wasn’t a picturesque view of the river. The room was functional and find for what we needed, the room needed some TLC and modernisation, there were stains in the visions of the furniture, the amenities were functional and storage was adequate, the bed was comfortable. The hotel overall was situated in a convenient location for the value, Fishermans Bastion is 20 mins walk, St Stephens Basilica and the central points over the other side is about 30-35 mins. Locally to the hotel there are some restaurants, bars, a shop and most conveniently, the metro station is a 2 min walk which is only 2 stops to the main area around St Stephen’s and the Christmas Markets. Overall, the hotel offered good value for money when factoring in the price paid compared to others locally albeit, the rooms need some improvements

Dear rduddell11, Thank you for taking the time to share your thoughts regarding your recent stay at Novotel Budapest Danube. We appreciate your positive remarks about our staff's helpfulness and the convenient location of the hotel. We sincerely apologize for the inconvenience you experienced with the room upgrade. We understand how important it is to have everything in order upon arrival, and we are glad that our team was able to assist you in resolving the mix-up. Your feedback on the room condition and the view has been noted. We strive to maintain high standards, and your comments about the need for modernization and maintenance will be taken into consideration as we continue to enhance our facilities. We are pleased that you found good value in your stay and enjoyed the comfort of the bed. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, Tamás Pintér General Manager

questionable staff

Tripadvisor 评级 2.0/5

S765ZIastrida 经 TripAdvisor 认证的评论

While the hotel itself was pleasant, our experiences with the reception staff during check-in and check-out were unfortunately very negative. Upon arrival, I presented a written confirmation with a price for a two-night stay with breakfast for three people. However, the receptionist completely disregarded this confirmation and attempted to charge a higher rate. It's concerning to question whether staff members at this hotel communicate effectively with one another. A second issue arose when we informed a receptionist that we would be paying upon checkout and splitting the bill between the three of us. Gabor,(I believe was his name) the receptionist, insisted that we could not split the bill and that only one card could be used, which seemed unusual for a hotel of this size. After discussing it with my friends, we agreed that I would pay the entire amount. Just as I was about to pay, the receptionist abruptly decided to charge the card we had used for the pre-authorisation without our consent. This was a completely unexpected and unacceptable practice. We were quite upset as this was not our agreed-upon arrangement. The receptionist's dismissive laughter in response to our concerns was incredibly unprofessional. It's unclear whether this treatment was due to discrimination, a lack of professionalism, or some other reason. Regardless, we will certainly avoid this hotel in the future. As a regular Accor customer for nearly two decades, I've never encountered such a frustrating and disrespectful experience, nor have I received any apology or explanation from management.

Dear Astrid A, Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to hear about the challenges you encountered with our reception staff during both check-in and check-out, as this is not reflective of the service we strive to provide. I understand the frustration caused by the discrepancy regarding your confirmation and the communication issues surrounding your payment arrangement. We aim to ensure clear communication and consistency among our team members, and your experience indicates that we fell short in this regard. Additionally, I apologize for the manner in which your concerns were handled, which does not align with our commitment to professionalism and courtesy. Please know that your comments have been noted and will be used for further evaluation and improvement of our service standards. We value your loyalty as an Accor customer and hope to regain your trust in the future. Best regards, Tamás Pintér General Manager

風景超美，就在國會大廈對面

客户意见评级 4.0/5

匿名 情侣住宿 - 所有已确认评论

風景美、交通出入方便，冷氣很強

Dear Guest, Thank you for your positive review and for highlighting our convenient location and beautiful views. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. Best regards, Tamás Pintér General Manager

Underwhelming & deteriorating

Tripadvisor 评级 2.0/5

Ibbee 经 TripAdvisor 认证的评论

Regular visitor, yet unfortunately the hotel appears to be deteriorating on each visit, with this particularly being the worst, beginning with unclean room (pics of curtains & a disgusting toilet seat), and also noticing for the first time in this room a distinct lack of water pressure in the shower, (not sure if general complaint, as have noticed other reviewers complain of same, or if related to specific room/s 🤷‍♂️?) The restaurant food quality also appears to be declining, whereas it used to regularly excel, yet dinner definitely underwhelmed on this occasion with a particularly disappointing (& greasy) goulash soup, followed by lacklustre chicken supreme dish (whatever happened to the excellent Chicken Caesar salad offering, now off the menu?) Restaurant may also suffer/be overwhelmed by large groups, as hotel seems to be getting busier re large bus tourist groups, (tourist bus groups 😖 - another negative in itself!)

Dear Ibbee, We appreciate your loyalty as a regular visitor to our hotel and we are truly sorry to hear about your recent disappointing experience. We apologize for the cleanliness issues you encountered in your room and the lack of water pressure in the shower. Your feedback regarding the decline in restaurant food quality is concerning, and we will address this with our team. Rest assured that we take all feedback seriously and will work towards improvements. We hope to have the opportunity to welcome you back in the future to restore your faith in our services. Warm regards, Tamás Pintér General Manager

Just a little bit more

Tripadvisor 评级 3.0/5

sheilacE368SV 经 TripAdvisor 认证的评论

Location excellent, front desk staff help full, cheerful and knowledgeable. Bar area has no ambiance, would be nice to relax after a long day of being a tourist. Area is too bright, bar staff don't even know what win glass or gin glass to serve up. Some background music would help. Kettle in the room, 2 sachets of coffee, no milk extremely poor show.

Dear Sheila C, Thank you for your feedback. We appreciate your kind words about our location and front desk staff. We have taken note of your comments regarding the bar area ambiance, staff knowledge, and room amenities. Your feedback is valuable to us, and we will address these areas to enhance the overall guest experience. We hope to welcome you back and provide a more enjoyable stay. Best regards, Tamás Pintér General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 657 评论 9.4/10 位置
  • 765 评论 7/10 房间
  • 475 评论 8.2/10 服务
  • 9 评论 7.5/10 上网
  • 337 评论 7.9/10 早餐
  • 229 评论 7.3/10 清洁度
  • 94 评论 4.8/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 布达佩斯 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。