布达佩斯多瑙河诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 360 评论

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布达佩斯多瑙河诺富特酒店是一家位于市中心的全新河畔酒店,是游览布达佩斯和国会大厦的理想下榻之处。最重要的是,我们热情的工作人员非常贴心,将为您带来独一无二、难以忘怀的入住体验。

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酒店位置

布达佩斯多瑙河诺富特酒店

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 布达佩斯
匈牙利

GPS:47.508529, 19.039137

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO2 LOUNGE BAR

NOVO2 休闲区酒吧将酒吧和餐厅相融合,是休闲、商务和社交聚会的理想场所。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  360 评论

TripAdvisor 评级  4.0/5  2,324 评论

風景超美,就在國會大廈對面

客户意见评级 4.0/5

匿名 情侣住宿 - 所有已确认评论

風景美、交通出入方便,冷氣很強

Underwhelming & deteriorating

Tripadvisor 评级 2.0/5

Ibbee 经 TripAdvisor 认证的评论

Regular visitor, yet unfortunately the hotel appears to be deteriorating on each visit, with this particularly being the worst, beginning with unclean room (pics of curtains & a disgusting toilet seat), and also noticing for the first time in this room a distinct lack of water pressure in the shower, (not sure if general complaint, as have noticed other reviewers complain of same, or if related to specific room/s 🤷‍♂️?) The restaurant food quality also appears to be declining, whereas it used to regularly excel, yet dinner definitely underwhelmed on this occasion with a particularly disappointing (& greasy) goulash soup, followed by lacklustre chicken supreme dish (whatever happened to the excellent Chicken Caesar salad offering, now off the menu?) Restaurant may also suffer/be overwhelmed by large groups, as hotel seems to be getting busier re large bus tourist groups, (tourist bus groups 😖 - another negative in itself!)

Dear Ibbee, We appreciate your loyalty as a regular visitor to our hotel and we are truly sorry to hear about your recent disappointing experience. We apologize for the cleanliness issues you encountered in your room and the lack of water pressure in the shower. Your feedback regarding the decline in restaurant food quality is concerning, and we will address this with our team. Rest assured that we take all feedback seriously and will work towards improvements. We hope to have the opportunity to welcome you back in the future to restore your faith in our services. Warm regards, Tamás Pintér General Manager

Just a little bit more

Tripadvisor 评级 3.0/5

sheilacE368SV 经 TripAdvisor 认证的评论

Location excellent, front desk staff help full, cheerful and knowledgeable. Bar area has no ambiance, would be nice to relax after a long day of being a tourist. Area is too bright, bar staff don't even know what win glass or gin glass to serve up. Some background music would help. Kettle in the room, 2 sachets of coffee, no milk extremely poor show.

Dear Sheila C, Thank you for your feedback. We appreciate your kind words about our location and front desk staff. We have taken note of your comments regarding the bar area ambiance, staff knowledge, and room amenities. Your feedback is valuable to us, and we will address these areas to enhance the overall guest experience. We hope to welcome you back and provide a more enjoyable stay. Best regards, Tamás Pintér General Manager

Good hotel, but with a couple of (solvable) issues.

Tripadvisor 评级 3.0/5

willdejager Solo travel - 经 TripAdvisor 认证的评论

Every year I spend (business and private) 70 to 80 nights in Accor properties all over the world in several brands (Ibis, Mercure, Novotel, Adagio, Sofitel, ect.) As a Platinum member of their loyalty program, I always get upgraded to the Executive rooms. After two out of five nights in the Novotel Danube this now means a room on the forth floor with a nice view on the river and the parlement. Walkkng distance to the centre on the other side of the river is about 30 minutes. Public transport (tram, bus and Metroline 2) is only five minutes from the hotel. So, the location is good. A mini bar with four drinks a day is included. WiFi is dependable and the room and bathroom are clean. The staff is showing professional courtesy. There are however a couple of points for improvement. The water pressure is very bad, with only a small trickle of water coming from the shower, even with the Eco stand off. The same from the tap above the sink. This sink isn't draining very well. The carpet is worn and should be replaced. There is not really an airconditioning system, but an airflow system that cools down the room, but not under 25 degrees (It is 33 to 36 degrees in Budapest now). Choice at breakfast good be better. If the price would have been mid-range (€50 to €100), I would have given four out of five. But since I pay a top range price of more than €100 a night, I expect the mentioned issues to be addressed. And since I have been reading the same comments from guests in the past, not enough has been done with the feedback until now. In a four star hotel you expect the management to pick up on the known issues and solve them.

Dear willdejager, Thank you for sharing your detailed feedback about your recent stay at Novotel Budapest Danube. We are pleased to hear that you appreciated the convenient location, the view from your room, and the professional service provided by our staff. We sincerely apologize for the issues you encountered with the water pressure, drainage, and room amenities. Your comments regarding the breakfast selection and room conditions have been duly noted for our improvement. Rest assured, we value your loyalty as a Platinum member and your feedback will be shared with the relevant departments. We understand your expectations regarding the price-quality ratio and will strive to address the mentioned concerns promptly. We hope to welcome you back for an enhanced experience in the future. Best regards, Tamás Pintér General Manager

位置优越,窗外的多瑙河风景美极了。

客户意见评级 5.0/5

Koala 情侣住宿 - 所有已确认评论

前台服务态度好,对于我们遇到的困难及时给予帮助。餐厅的服务人员及其热情,餐品价廉物美。

Dear Koala, We are thrilled to hear that you enjoyed the beautiful view of the Danube River from your room and received excellent service from our staff. Your kind words about the front desk and restaurant team are truly appreciated. Looking forward to welcoming you back soon. Warm regards, Tamás Pintér General Manager

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其他网络用户评价我们的酒店

  • 634 评论 9.4/10 位置
  • 748 评论 6.9/10 房间
  • 453 评论 8/10 服务
  • 7 评论 8.2/10 上网
  • 307 评论 8.1/10 早餐
  • 217 评论 7/10 清洁度
  • 128 评论 4.8/10 氛围
  • 99 评论 5.5/10 性价比

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