布达佩斯市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 824 评论

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Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 布达佩斯, 匈牙利

描述

酒店其他优惠

  • 位于市中心，地理位置优越

  • 全新设计的高级房

  • 客房内免费提供咖啡和茶器具

  • 酒店整个区域提供免费无线网络

  • 友好、专业的工作人员

我们的客房

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酒店位置

布达佩斯市中心美居酒店

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 布达佩斯
匈牙利

GPS:47.494183, 19.052557

电话
传真 +36 1 485 3111

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  824 评论

TripAdvisor 评级  4.1/5  763 评论

Not as good as last visit

Tripadvisor 评级 3.0/5

Phil M 经 TripAdvisor 认证的评论

After a visit two years ago it has changes so mic, room and hotel not bad but breakfast not the best, cold food not the best. We took privilege that was a joke sorry but good not good wine not replace and who comes back to hotel from 11 a 4 and wine not till 3pm. Sorry won’t be returning also reception attitude was really bad it was if hers is you room key so one. Sorry if won’t to call me you but not a happy customer will not be returning again .

Dear Phil M, Thank you for taking the time to share your feedback with us. I am sorry to hear that your recent stay did not meet your expectations as it had during your previous visit. We value all comments from our guests, and your input regarding various aspects of your experience has been noted. What I regret most is that we were only made aware of your concerns after your departure. Should any issues arise in the future, I would kindly encourage you to share them directly with our team during your stay, as they would be more than happy to assist in finding a suitable solution to make your stay as comfortable as possible. While we understand your current decision regarding future visits, we sincerely hope that should you return to the city, we may have the chance to provide a stay that aligns more closely with your expectations. Kind regards, Anna Füzi General Manager

Disappointed

Tripadvisor 评级 1.0/5

ملتقي الدانة ا 经 TripAdvisor 认证的评论

It was Abad experience Staff very rude and racist towards arbs which not acceptable from staff in such hotel. Reported to duty manager and he ignored my complaint. No bellman to carry luggage. No slaper no Tothbrash It is the worst experience and worst hospitality I have ever seen. I was treated very badly with my family. Not recommended this hotel to anyone. Be aware of unprofessional staff and management.

do not come with any expectations

Tripadvisor 评级 1.0/5

MobileA 经 TripAdvisor 认证的评论

Location was ok, but apart from that it was a terrible experience compared to the expectations. I've arrived at 10am and they told me I can only checkin at 3pm, and when I've asked the checkout time they've said it's 12. And if I would like to checkin earlier I should be paying 10 euros per hour. ??? The room was so airless that every morning I got up with a headache. There are almost none bathroom amenities. And I cannot say the rooms are cleaned, just tidied. And I am coming to worst part: Breakfast! There are no omlettes or any kind of fried or pan eggs, just scrambled eggs which I suspect was made of eggs! And there are almost none chese. No orange juice. I had to eat boiled eggs everday.

Dear MobileA, While receiving feedback of this nature is never easy, we truly appreciate you taking the time to share your thoughts. Guest satisfaction is of paramount importance to us, and we take all feedback seriously, especially when it reflects dissatisfaction. We are sorry to learn that our check-in and check-out schedule, including the early check-in fee, did not meet your expectations. Regarding breakfast, we continuously strive to enhance both the variety and quality of our offerings to cater to the diverse preferences of our guests. Similarly, we aim to provide a comfortable room environment for a pleasant and restful stay. We understand that preferences can vary, and we regret if we fell short in meeting your expectations on this occasion. Should your travels bring you back to this area, we hope you will consider giving us another chance to welcome you for an even better stay. Kind regards, Anna Füzi General Manager

Unforgettable!

Tripadvisor 评级 5.0/5

W W 经 TripAdvisor 认证的评论

Samu handled my check-in super professionally and quickly — I loved it! Célia from housekeeping was really helpful, kind, and fulfilled all my requests! It’s because of amazing people like them that I had such a great experience!

Dear W W, Thank you very much for sharing your feedback and for choosing to stay with us. I am thrilled to hear that you had such a great experience during your stay. Our young and talented colleagues are delighted to know that their professionalism, helpfulness, and attention to your requests contributed positively to your visit. It is always wonderful to see our team making a memorable impression on our guests. We look forward to welcoming you back to Mercure Budapest City Center for another unforgettable stay. Kind regards, Róbert Kovács General Manager

Superb location and hotel!

Tripadvisor 评级 4.0/5

Christina M 经 TripAdvisor 认证的评论

Excellent hotel. We loved staying here. Friendly and professional staff. Interiors seem newly decorated in a lovely urban style. Spotlessly clean. Great breakfast. Directly next to the railway station and close to the Buda castle. Just a little expensive.

Dear Christina M, Thank you very much for sharing your impressions following your recent stay with us. I am delighted to hear that you enjoyed our central location, the modern and stylish design of the hotel, and the service provided by our team. It is also wonderful to know that you found everything clean and that our breakfast contributed positively to your experience. Even though you felt the stay was a bit expensive, we truly hope to have the pleasure of welcoming you back on your next visit to Budapest. Kind regards, Róbert Kovács General Manager

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其他网络用户评价我们的酒店

  • 1,048 评论 9.6/10 位置
  • 929 评论 6/10 房间
  • 734 评论 8.5/10 服务
  • 20 评论 4.8/10 上网
  • 543 评论 3.4/10 舒适度
  • 538 评论 8.1/10 早餐
  • 360 评论 7.7/10 清洁度
  • 151 评论 5.6/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。