Novotel Budapest Danube 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 394 รายการ

Novotel Budapest Danube - Image 1
Novotel Budapest Danube - Image 2
Novotel Budapest Danube - Image 3
Novotel Budapest Danube - Image 4

รายละเอียด

ความพิเศษของโรงแรม

Novotel Budapest Danube located in city center is the best starting point to discover Budapest and Parliament. Above all, our friendly team pays special attention to you to make your stay unique and unforgettable. Enjoy the view during your morning coffee

ที่พักของเรา

Take advantage of our Flight + Hotel offers

Discover

สถานที่ตั้งโรงแรม

Novotel Budapest Danube

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 BUDAPEST
Hungary

พิกัด:47.508529, 19.039137

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

NOVO2 LOUNGE BAR

NOVO2 lounge bar is a combination of a bar and a restaurant - a perfect place for rest, as well as business and social meetings.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 394 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 2,324 รายการ

Underwhelming & deteriorating

คะแนนจาก Tripadvisor 2.0/5

Ibbee รีวิวที่ได้รับการรับรองจาก TripAdvisor

Regular visitor, yet unfortunately the hotel appears to be deteriorating on each visit, with this particularly being the worst, beginning with unclean room (pics of curtains & a disgusting toilet seat), and also noticing for the first time in this room a distinct lack of water pressure in the shower, (not sure if general complaint, as have noticed other reviewers complain of same, or if related to specific room/s 🤷‍♂️?) The restaurant food quality also appears to be declining, whereas it used to regularly excel, yet dinner definitely underwhelmed on this occasion with a particularly disappointing (& greasy) goulash soup, followed by lacklustre chicken supreme dish (whatever happened to the excellent Chicken Caesar salad offering, now off the menu?) Restaurant may also suffer/be overwhelmed by large groups, as hotel seems to be getting busier re large bus tourist groups, (tourist bus groups 😖 - another negative in itself!)

Dear Ibbee, We appreciate your loyalty as a regular visitor to our hotel and we are truly sorry to hear about your recent disappointing experience. We apologize for the cleanliness issues you encountered in your room and the lack of water pressure in the shower. Your feedback regarding the decline in restaurant food quality is concerning, and we will address this with our team. Rest assured that we take all feedback seriously and will work towards improvements. We hope to have the opportunity to welcome you back in the future to restore your faith in our services. Warm regards, Tamás Pintér General Manager

Just a little bit more

คะแนนจาก Tripadvisor 3.0/5

sheilacE368SV รีวิวที่ได้รับการรับรองจาก TripAdvisor

Location excellent, front desk staff help full, cheerful and knowledgeable. Bar area has no ambiance, would be nice to relax after a long day of being a tourist. Area is too bright, bar staff don't even know what win glass or gin glass to serve up. Some background music would help. Kettle in the room, 2 sachets of coffee, no milk extremely poor show.

Dear Sheila C, Thank you for your feedback. We appreciate your kind words about our location and front desk staff. We have taken note of your comments regarding the bar area ambiance, staff knowledge, and room amenities. Your feedback is valuable to us, and we will address these areas to enhance the overall guest experience. We hope to welcome you back and provide a more enjoyable stay. Best regards, Tamás Pintér General Manager

Good hotel, but with a couple of (solvable) issues.

คะแนนจาก Tripadvisor 3.0/5

willdejager Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Every year I spend (business and private) 70 to 80 nights in Accor properties all over the world in several brands (Ibis, Mercure, Novotel, Adagio, Sofitel, ect.) As a Platinum member of their loyalty program, I always get upgraded to the Executive rooms. After two out of five nights in the Novotel Danube this now means a room on the forth floor with a nice view on the river and the parlement. Walkkng distance to the centre on the other side of the river is about 30 minutes. Public transport (tram, bus and Metroline 2) is only five minutes from the hotel. So, the location is good. A mini bar with four drinks a day is included. WiFi is dependable and the room and bathroom are clean. The staff is showing professional courtesy. There are however a couple of points for improvement. The water pressure is very bad, with only a small trickle of water coming from the shower, even with the Eco stand off. The same from the tap above the sink. This sink isn't draining very well. The carpet is worn and should be replaced. There is not really an airconditioning system, but an airflow system that cools down the room, but not under 25 degrees (It is 33 to 36 degrees in Budapest now). Choice at breakfast good be better. If the price would have been mid-range (€50 to €100), I would have given four out of five. But since I pay a top range price of more than €100 a night, I expect the mentioned issues to be addressed. And since I have been reading the same comments from guests in the past, not enough has been done with the feedback until now. In a four star hotel you expect the management to pick up on the known issues and solve them.

Dear willdejager, Thank you for sharing your detailed feedback about your recent stay at Novotel Budapest Danube. We are pleased to hear that you appreciated the convenient location, the view from your room, and the professional service provided by our staff. We sincerely apologize for the issues you encountered with the water pressure, drainage, and room amenities. Your comments regarding the breakfast selection and room conditions have been duly noted for our improvement. Rest assured, we value your loyalty as a Platinum member and your feedback will be shared with the relevant departments. We understand your expectations regarding the price-quality ratio and will strive to address the mentioned concerns promptly. We hope to welcome you back for an enhanced experience in the future. Best regards, Tamás Pintér General Manager

Enjoyed our stay at Novotel

คะแนนจาก Tripadvisor 5.0/5

Neelu K รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed 4 days at Novotel. Superb location facing Danube and Parliament House; large rooms, very comfortable beds with extra fluffy pillows, complimentary drinks placed daily in executive rooms. But very miserly with tea bags placed in rooms! Couldn't understand why as hot chocolate sachets, coffee & green tea sachets provided but we wanted English breakfast tea and at first house keeping staff wanted payment for 2 tea bags!!! When we again requested and said they could take back the other sachets and give us extra black tea bags, they reluctantly provided it. House keeping staff needs better training.

Dear Neelu K, Thank you for choosing Novotel Budapest Danube and for sharing your feedback. We are delighted to hear that you enjoyed your stay with us. Your kind words about our superb location, large rooms, comfortable beds, and complimentary drinks are truly appreciated. We sincerely apologize for the inconvenience you experienced with the tea bags in your room. Rest assured, we will address this with our housekeeping team to ensure better service delivery. Your feedback is invaluable to us as we strive to improve our guest experience. We hope to welcome you back for another pleasant stay. Best regards, Tamás Pintér General Manager

2-night stay at Novotel Budapest

คะแนนจาก Tripadvisor 3.0/5

JacbunchFil รีวิวที่ได้รับการรับรองจาก TripAdvisor

PROS: Hotel is facing Hungarian Parliament so you get a fantastic view especially at night with all the lights! Also, front desk is very helpful and nice! CONS: toilet is located in a different part of the room vs the shower area which can be inconvenient. Also, walking uphill to Fisherman's Bastion is quite tiring & need to take public transpo to get to Pest side.

Dear JacbunchFil, Thank you for choosing Novotel Budapest Danube for your recent stay. We are delighted to hear that you enjoyed the fantastic view of the Hungarian Parliament from our hotel and that our front desk team provided helpful service. We appreciate your feedback regarding the room layout and the convenience of accessing different areas. We understand the importance of guest comfort and will take your comments into consideration for future improvements. Should your travels bring you back to Budapest, we hope to welcome you again. Warm regards, Tamás Pintér General Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 647 ความคิดเห็น 9.4/10 ทำเล
  • 758 ความคิดเห็น 6.9/10 หัองพัก
  • 462 ความคิดเห็น 7.9/10 บริการ
  • 8 ความคิดเห็น 8.4/10 อินเทอร์เน็ต
  • 320 ความคิดเห็น 8.1/10 อาหารเช้า
  • 248 ความคิดเห็น 5.4/10 ความสะดวกสบาย
  • 222 ความคิดเห็น 7/10 ความสะอาด
  • 101 ความคิดเห็น 5.6/10 ความคุ้มค่า

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน Budapest