Mercure Budapest Castle Hill 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 557 รายการ

Mercure Budapest Castle Hill - Image 1
Mercure Budapest Castle Hill - Image 2
Mercure Budapest Castle Hill - Image 3
Mercure Budapest Castle Hill - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda
1013 BUDAPEST
Hungary

พิกัด:47.498822, 19.027326

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง
ใกล้กับโรงแรม
  • ที่จอดรถ

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 557 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 161 รายการ

Exceptional Stay with Thoughtful Perks for Accor Gold Members

คะแนนจาก Tripadvisor 5.0/5

ashishgH3898PD ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I had a wonderful stay at the Mercure Budapest Castle Hill and was impressed by the overall experience. The room was beautiful, with modern decor and all the comforts I needed for a relaxing stay. As an Accor Gold Member, I was delighted to find a bottle of wine waiting for me in the room—a thoughtful touch that made me feel truly appreciated. The hotel’s location is fantastic, providing easy access to the stunning Castle Hill area and other key attractions in Budapest. The staff were friendly and professional, adding to the positive experience. This property goes above and beyond to recognize loyalty members and provide a memorable stay. I highly recommend it and would love to return in the future.

Relaxing stay

คะแนนจาก Tripadvisor 5.0/5

Kitti T รีวิวที่ได้รับการรับรองจาก TripAdvisor

I had an amazing stay here with my friend during our travel to Budapest! The location of the hotel fantastic, with beautiful views. It was easy to reach, the center from here. The staff was incredibly kind, always ready to help with a smile. The food was delicious and offering a great variety. My room was very comfortable, providing everything I needed for a relaxing stay. Highly recommended for anyone!

Great Location

คะแนนจาก Tripadvisor 4.0/5

465beckyc ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our personal experience was a good one despite recent poor reviews. Yes, we requested a twin room & got a double bed. However, I slept on the sofabed, and it was comfortable! We were room only, so I was unsure about food as we had none. There is a local supermarket at the back of the hotel which is useful & tea/coffee making facilities in the room. The room was quiet although located near a busy road/train station. Be patient at check-in !! It takes quite a while to be seen & it's not the warmest of welcomes just very different to what I've experienced before & I work in customer care, so I'm probably quite critical. There are lifts that are quick. Use your hangar to keep out housekeeping as although they start early, they come back later if needed. I can only say our experience (myself & my 19 yr old daughter) was good. It's a 2 min walk from the Metro, which is why this was so good for us. This is a good option if u don't want to stay in the city as that one is noisy!

Rude Duty manager

คะแนนจาก Tripadvisor 1.0/5

Amal S รีวิวที่ได้รับการรับรองจาก TripAdvisor

Group of 33 all elderly age from 65 to 85 from London travelled by coach from Prague to Budapest. Our tour agent had boked this hotel and paid well in advance and had received confirmation letter. To our surprise the duty Manager was so rude with our Tour Manager in spite of him showing booking confirmation letter. We had to contact our tour operator in London and with great difficulty we at last got the room and it was almost 2 am. Some members who had requested twin beds were given double bed sharing same quilt. next day when requested twin beds and walk in shower as some members were disabled manager told you can have either walk in shower or twin bed not both. The lady in photo 3 was asked to sleep on sofa as there were no twin beds. When we told the manager we are going to write in trip advisor - he replied arrogantly - its not my fault. How can such a hotel with international reputation miss our booking when they had received full payment. the duty manager need to be sent for customer care course so he can learn how to handle customers.

Disaster in booking confirmation

คะแนนจาก Tripadvisor 1.0/5

Suryakant S รีวิวที่ได้รับการรับรองจาก TripAdvisor

I am worldwide traveller staying in similar hotels but never came across such rude behaviour from Manager on reception desk We were travelling in a group with guide from London On arrival around 11 pm we were told that there was no booking Our guide showed confirmation from reservation centre but it was not accepted We were all held up in hotel lounge no apology no curtesy no welcome drink and we’re treated like beggars Ultimately after 2 hours of waiting their reservation centre confirmed booking and rooms were allocated We almost accused our guide of failing to get written confirmation But on contrary he showed email of confirmation We seek full compensation for suffering caused by Mercure with no fault of ours This is serious issue concerning health conditions of our group all between age of 70 and 85 and freebies of drink vouchers and water cans cannot absolve damage Fellow travellers always carry hotel confirmation from hotel you are staying and not central reservation office somewhere you are not aware

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 281 ความคิดเห็น 9.4/10 ทำเล
  • 366 ความคิดเห็น 6.4/10 หัองพัก
  • 298 ความคิดเห็น 7.7/10 บริการ
  • 13 ความคิดเห็น 7.1/10 อินเทอร์เน็ต
  • 186 ความคิดเห็น 4.3/10 ความสะดวกสบาย
  • 179 ความคิดเห็น 7.8/10 อาหารเช้า
  • 151 ความคิดเห็น 5/10 ความสะอาด
  • 75 ความคิดเห็น 9.4/10 บรรยากาศรอบๆ

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