Novotel Montreal Airport bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 323 ulasan

Jaminan Harga
Terbaik
Novotel Montreal Airport - Image 1
Novotel Montreal Airport - Image 2
Novotel Montreal Airport - Image 3
Novotel Montreal Airport - Image 4
2599 boulevard Alfred Nobel, Ville St-Laurent, H4S 2G1 Montreal, Kanada

Deskripsi

Keistimewaan hotel

  • Labeled ALLSAFE

  • 15-min drive from Montreal's Airport(YUL) with a private outdoor car parking and EV chargers

  • Wellness center with a fully equipped gym, indoor pool, and jacuzzi

  • Casual dining restaurant and bar

  • 15,069 sq.ft. (1,400 m²) of meeting space with high-speed internet for events of various sizes

Akomodasi kami

Lokasi hotel

Novotel Montreal Airport

2599 boulevard Alfred Nobel, Ville St-Laurent
H4S 2G1 Montreal
Kanada

GPS:45.482498, -73.760841

Telepon
Fax +1 514-337-9222

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Rivoli Restaurant & Lounge

Foto non-kontrak

Rivoli Restaurant & Lounge is reinventing the concept of dining by offering you an inventive selection of tasting-sized dishes featuring cuisine from around the world, each paired with world-class wine in a comfortable and relaxed atmosphere.

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Peringkat ALL  4.2/5  323 ulasan

Peringkat TripAdvisor  3.7/5  714 ulasan

This place needs more love

Catatan Tripadvisor 3.0/5

MyZoneHotels Ulasan TripAdvisor tersertifikasi

The room is large, furnished with a king size bed, very comfortable. However, the bed sheets are stained. There are a lot of wear marks on the furniture that betray the age of the last update of the place. I found several stains on the walls that indicate a lack of maintenance. The lampshade of the floor lamp, placed next to the sofa bed, is stained. The window blind is damaged and does not work very well. Despite the wear and tear of the furniture and stains everywhere, the room is clean. Noisy air conditioning system.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please provide us the the room number assigned to you Sincerely,

Room door didn't lock...no solution offered...STAY AWAY if you value safety and security!

Catatan Tripadvisor 1.0/5

Kristin F Ulasan TripAdvisor tersertifikasi

I've waited to post a review to provide this company a chance to reply to my concerns but apparently they can't be bothered to do so. My family of four stayed here two weeks ago for my daughter's soccer tournament. We noticed that when we returned from the field that the door to our room was unlocked. We tried a few times and realized that we couldn't get it to lock at all. We called the front desk and someone came up promptly. They looked at the door lock and said it was broken. Unfortunately they didn't have any other rooms to accommodate us. We were told "don't leave anything valuable in your room" and that they would give us a rebate. Not helpful at all. Come checkout time the next day (after we had to leave someone behind to ensure the security of our personal items in our room) I found out the "rebate" they were offering was $50 off the final bill. So you expect me to pay $450 for two nights in a room that doesn't even lock??? Obviously I was not very impressed and asked to speak with the manager. I was provided the email for the GM. Sent an email within two hours of checkout and still haven't heard anything back.... Talk about terrible customer service. Don't stay here. They can't even provide the basics of security that a hotel should have. Even the worst motels would at least offer a room with a door that locked. Completely unacceptable!!!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Not a pleasant Stay

Catatan Tripadvisor 3.0/5

Loolie73 Ulasan TripAdvisor tersertifikasi

For a Novotel brand I would say this is a poor example of what they can offer. We didn't enjoy our stay. The staff on the front desk when we checked in were very rude, and continued to be rude during our entire stay. Which was 4 nights due to us attending the Grand Prix. Breakfast was included in our stay however we were informed that they don't offer that included in the price. However, paperwork and confirmation from our travel agent said that we did, we chose to eat elsewhere as what they had on offer wasn't very exciting. The bar staff of an evening were fantastic. We were woken to an abusive male which ended up being domestic violence and the Police were called in, in the early hours of the morning. Not pleasant at all. We would not be returning. Also no laundry service available at all.

Good experience

Catatan Tripadvisor 3.0/5

vincenzoquassano Ulasan TripAdvisor tersertifikasi

Wasn’t bad! There’s not much else to say. Went during march break and it was quite empty and it is a bit of a far drive from downtown montreal, so I wouldn’t recommend it for tourists. Much better to book somewhere closer (Unless you’re staying for a long time and want somewhere close to the airport)

Great for a short trip to Montreal

Catatan Tripadvisor 5.0/5

Carley O Couples - Ulasan TripAdvisor tersertifikasi

Stayed here on a tour of Canada after landing at the airport. Very clean, well equipped and a short drive from downtown Montreal and Mont Royale. Tv had limited channels in English and a difficult-way to change channels. We we’re able to stream from our firestick instead

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 252 ulasan 7.2/10 Lokasi
  • 485 ulasan 6.5/10 Kamar
  • 454 ulasan 7.7/10 Pelayanan
  • 9 ulasan 3.8/10 Internet
  • 283 ulasan 6.4/10 Kebersihan
  • 116 ulasan 6.1/10 Makanan
  • 48 ulasan 4.5/10 Kolam
  • 48 ulasan 3.7/10 Sarapan

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