Sofitel Montreal Golden Mile bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 3.088 ulasan

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Deskripsi

Keistimewaan hotel

  • Gastronomic renowned French Restaurant

  • Located in the city centre, within the fashionable Golden Square Mile.

  • Parking valet service and easy access to public transportation.

  • Large meeting spaces.

  • Gastronomic restaurant Renoir

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Lokasi hotel

Sofitel Montreal Golden Mile

1155 Sherbrooke Street West, Montreal - Quebec
H3A 2N3 Montreal
Canada

GPS:45.501112, -73.577306

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LE RENOIR

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products.

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Peringkat ALL  4.4/5  3.088 ulasan

Peringkat TripAdvisor  4.5/5  2.932 ulasan

Sertifikat keunggulan 2024

Exécrable - stay somewhere else!

Catatan Tripadvisor 1.0/5

Caroline W Ulasan TripAdvisor tersertifikasi

The worst service you can imagine, in a place that has been under a very ugly renovation since the spring/summer, and promising to have it completed every month! And the renovations look hideous - like the hotel really would rather be a Tiffany jewelry store - lots of turquoise light fixtures that are like folded circles/stylized flowers? And something was brought to our room: the person knocked at the door and before we could even answer, just walked in! As frequent Accor members, we asked for a late checkout (1 pm), and our keys got cancelled at 11! For about forty dollars, you can enjoy a buffet breakfast - most of which you will not eat! We gave them lots of chances over the last 6 months. It used to be my preferred place to stay in Montreal, but we will never stay here again. The Valet service is the ONLY thing that stayed the same - still great.

Disappointed

Catatan Tripadvisor 3.0/5

robertkH8458PQ Ulasan TripAdvisor tersertifikasi

The hotel needs to be honest and upfront on their website to let guests know that the hotel is under constructions and there are no amenities being offered such restaurant and gym. The rooms look a bit tired. Had we know we would have stayed at a different hotel. On the bright side the staff is very friendly and they try to help.

Bonjour robertkH8458PQ, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

You don't get what you pay for

Catatan Tripadvisor 2.0/5

AlLondon2011 Ulasan TripAdvisor tersertifikasi

Rooms are fine. Pricing is a bit of a scam. They failed to tell me at booking that the whole hotel was being refurbished. As a result, although the rooms were ok, the other facilities were not available - e.g. no gym. When I challenged them about this by email, they claimed that it was visible on the website (it isn't) and that it was in my booking confirmation (it was, but hidden away in the small print). Then at the end of my stay they had the gall to charge an additional "Urban experience fee" of $18 per night. This despite actually my experience not matching what they had advertised. They care more about the money than their guests, so I would advise against this one.

Bonjour AlLondon2011, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are deeply sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Our stay in september

Catatan Tripadvisor 5.0/5

linda b Ulasan TripAdvisor tersertifikasi

Excellent customer service. Very comfortable beds and bed line s and bath linens. I know that hotel is under construction but it is very nice from second floor up Central location. Near major shopping h and restaurants and walking distance to train station. Would highly recommend this hotel

Dear F3994UVlindab, Thank you for taking the time to share your experience at Sofitel Montreal Golden Mile with us. It is a real pleasure for us to receive positive feedback and rest assured that we will share it to our teams. We hope to welcome you soon again. Kindest regards, Sofitel Montreal Golden Mile

Noisy hotel, actually under renovation until mid 2025

Catatan Tripadvisor 2.0/5

195ralfj Keluarga - Ulasan TripAdvisor tersertifikasi

I have particularly expectations from a Sofitel! As an Accor member for over 20 years (Platinum), I think I didn’t get a serious upgrade. Of course the hotel is under renovation which wasn’t easily visible on the app. In the internet yes. However the hotel is also inside very loud and noisy. Difficult to sleep at night based on traffic, especially in the early morning hours! Breakfast max. Average! The worst Sofitel I have ever been! I really don’t wish to comment issues like this. But these two nights stay unforgettable! During the checkout the manager gave us a reasonable discount. Finally it’s not what we looked for… made the best out of it. I would recommend the Fairmont or Westin as at least the location is better downtown

Bonjour 195ralfj, Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile. We are sorry that the experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am sincerely sorry that the information about our refurbishment project did not make it to you. Rest assured that the necessary follow ups are made and feedback like yours will help us improve. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 577 ulasan 9.4/10 Lokasi
  • 1.120 ulasan 7.5/10 Kamar
  • 1.422 ulasan 8.5/10 Pelayanan
  • 14 ulasan 4.4/10 Internet
  • 435 ulasan 5/10 Makanan
  • 363 ulasan 3.2/10 Fasilitas
  • 302 ulasan 8.2/10 Kebersihan
  • 204 ulasan 4.7/10 Kesepadanan nilai

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