Sofitel Brisbane Central 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 8,129 أراء

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Sofitel Brisbane Central - Image 1
Sofitel Brisbane Central - Image 2
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249 Turbot Street, 4000 BRISBANE, Australia

الوصف

خدمات الفندق الإضافية

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

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موقع الفندق

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

نظام تحديد المواقع العالمي (GPS):-27.465352, 153.026299

الهاتف
فاكس +61 7 3832 4741

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  8,129 أراء

تقييم TripAdvisor  4.0/5  5,077 أراء

2024 شهادة تميّز

Highly recommended hotel

ملاحظة Tripadvisor 5.0/5

stavanger85 تقييم TripAdvisor المعتمد

I love this hotel and will return again as I have already done so many times. The staff in all roles are great and always look after me. Writing this review as someone who stays in a lot of Accor properties across the globe through extensive business travels, it always good to know that with Brisbane Central Sofitel my Diamond Accor Limitless status does mean something - there is almost always a room upgrade and the welcome amenity is fitting for top tier status - more than just a basic generic amenity as is the case in too many other hotels. The Club lounge is good and I enjoy this space. My one piece of constructive feedback however, is that compared to what is on offer in other Club/Executive lounges in hotels worldwide, it is somewhat miserly for a premium lounge to only provide one very small pate of hot canapes per guest per evening. At the very least a second serve should be offered. In other such lounges, there is either hot buffet selection or the individual plates are able to be requested without limits. Overall, I highly recommend this hotel for a wide range of benefits spanning location, service, room quality, food quality and recognition of Accor status.

Best hotel in Brisbane , best staff

ملاحظة Tripadvisor 5.0/5

jack s تقييم TripAdvisor المعتمد

I’ve travelled extensively for work, but I must say, the staff at this hotel are truly exceptional. Upon my arrival, a well-dressed gentleman greeted me in the lobby, assisted with my luggage, and even escorted me to my room. To my surprise, he turned out to be the General Manager, Matt! I’ve never experienced anything like this before. It’s no wonder the hotel operates so flawlessly.

Abysmal.

ملاحظة Tripadvisor 1.0/5

ross P المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Abysmal! Visited the hotels 'premier' restaurant and was appalled by both the quality of the food and the pricing of same. One main course meal was described as being Grilled Moreton Bay Bugs with Grilled Lemon and was priced at Sixty Five Dollars. What was served were three minuscule Bugs with a wedge of burnt Lemon. THE BUGS WERE INEDIBLE! It was like eating blotting paper! It is probably worth noting that even frozen seafood can be prepared to an acceptable standard. It must be said that the floor staff were exceptional, offering to replace the below standard meal with something else and deducting the cost from the bill. The restaurant manager and server appeared to be genuinely concerned that we were far from happy with our Sofitel experience. Extremely disappointed with the level to which food standards have fallen.

Very Disappointed

ملاحظة Tripadvisor 1.0/5

kannan995 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The room hasn't been serviced on the 2nd day. I left the room in the morning and came back at 8:30 pm and noticed no one had cleaned the room and no clean towel, bed not made, no milk, no water. I called the room service and they didn't turn up. Then I made a second call to the duty manager, Then the room service turned up and did their work. End up, it was 10 pm. I had my shower and got to bed. For one of the beds, they replaced the bed sheets, and the duvet sheets are very smelly; I think that has been used somewhere else. I noted on the bed sheet few dirt's. I am a silver member, and I went for the free drink. The bar staff treated me like I was a beggar. On my arrival, the staff at the door thought I was an Uber driver, and he didn't let me talk; he talked to me like I was picking up someone. This is not right; first, they have to wait for my response; rather, they are thinking of their own idea. I am very disappointed overall with the services, and this is the 5th time I have stayed at this hotel and had very bad experiences. I have booked the Luxury Room and the services like this are not acceptable.

Bonjour, I hope this finds you well, I have responded to your feedback directly via email. Merci, Thomas Annand Luxury & Guest Experience Manager

poor communication

ملاحظة Tripadvisor 1.0/5

SKD111 Couples - تقييم TripAdvisor المعتمد

concierge excellent throughout the stay but nothing positive once we entered the hotel, reception area newly renovated and impressive. We booked for 2 nights in a upgraded king room but left after I night. The room was small, furniture very old and tired and evidence of vomit on the furniture had not been cleaned. It took 2 requests and 5 hours to have it attended. Communication both prior to and whilst we were there was appalling and as a loyal Diamond Accor member its our worst experience in our association with Accor. Tom, acting GM, terrible.

Bonjour SKD111, Thank you for your review, if you could kindly provide some further information in relation to your feedback by emailing myself; jefferson.lagarde@sofitel.com. Sincerement, Jefferson Lagarde Director of Rooms & Luxury Experience.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 720 أراء 6.3/10 مستوى النظافة
  • 334 أراء 7.7/10 مشروبات

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Brisbane

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.