Novotel Cardiff Centre 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,242 أراء

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Novotel Cardiff Centre - Image 1
Novotel Cardiff Centre - Image 2
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Novotel Cardiff Centre - Image 4
Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym

  • Central location, located near the major shopping district

  • Ten fully-equipped meeting rooms

  • Cardiff Central station is just 1.5 km away

  • Secure parking available on-site

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.47643, -3.167866

الهاتف
فاكس +44 29 2048 1491

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

The Customs Shed Cardiff

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,242 أراء

تقييم TripAdvisor  4.2/5  3,480 أراء

2025 شهادة تميّز

Fantastic stay with a beautiful balony view

ملاحظة Tripadvisor 5.0/5

Elżbieta W تقييم TripAdvisor المعتمد

Thank you do much for your wonderful hospitality during our weekend stary. We were impressed by how clean and comfortable the room was, the view from the balony was absolutely stunning. We particulary enjoyed the delicious breakfast and the exceptionally friendly and professional service. We are very happy chose your hotel and will definitely back.

Dear Guest, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you had a fantastic stay and enjoyed the cleanliness and comfort of your room, as well as the beautiful balcony view. It is especially pleasing to know that our breakfast and the friendly, professional service from our team made your weekend even more enjoyable. Your kind words truly motivate our staff to continue providing the highest level of hospitality. We are grateful that you chose to stay with us and we very much look forward to welcoming you back again in the future. Regards, Huzaifa

Very Disappointing Stay – Not Worth the Rating

ملاحظة Tripadvisor 1.0/5

J J تقييم TripAdvisor المعتمد

This hotel was extremely disappointing and nowhere near what I expected from a “top” hotel on TripAdvisor. The property is very dated and, more importantly, not clean. There was visible mold up the shower walls, dirty skirting boards, and overall poor cleanliness throughout the room. To make things worse, the shower head actually fell off during use. Service was also slow and inattentive, which added to the frustration. For the price and reputation, I expected much better standards, but this hotel did not deliver at all. I would strongly recommend avoiding this hotel at all costs.

Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret to hear that your stay did not meet your expectations and that you were disappointed with several aspects of your experience. Please accept our apologies for the cleanliness issues you encountered, including the condition of the bathroom and the maintenance concern with the shower head. This is certainly not the standard we strive to maintain, and your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action. We are also sorry to learn that you found the service to be slow and inattentive. Guest satisfaction is very important to us, and it is disappointing to know that we fell short during your visit. We truly appreciate your feedback, as it helps us identify areas that require improvement. We regret that we did not provide you with the level of quality and comfort you expected, and we hope you might consider giving us another opportunity in the future to restore your confidence in our hotel. Please feel free to reach out to us directly at h5982@accor.com Our team will make sure to resolve your concerns. Regards, Huzaifa

Amazing stay at Cardiff

ملاحظة Tripadvisor 5.0/5

user6251937 تقييم TripAdvisor المعتمد

A big thank you to huzaifa and the team at Cardiff Novotel! Made our stay very special and memorable. We will definitely be coming back and recommend this place to friends and family

Dear Guest, Thank you so much for your kind and generous feedback. We are truly delighted to hear that you had an amazing stay with us at Cardiff Novotel and that our team was able to make your visit special and memorable. Your appreciation means a great deal to us, and I will be sure to share your comments with the entire team—they will be thrilled to know their efforts made a positive impact on your experience. We are grateful for your recommendation and look forward to welcoming you back again very soon. Regards, Huzaifa

Memorable stay

ملاحظة Tripadvisor 5.0/5

Naqash K تقييم TripAdvisor المعتمد

We had an amazing time at novotel Cardiff! From check in to check out it was absolutely incredible! We wanna say a special thank you to Huzaifa and his team who has made the stay extra special! Will definitely come back!

Dear Guest, Thank you for sharing your lovely feedback. We are delighted to hear that you had a memorable and amazing stay with us at Novotel Cardiff, and that your experience from check-in to check-out was absolutely incredible. A special thank you for your kind words about our team—it truly means a lot to us and will be shared with everyone. Knowing that we were able to make your stay extra special is very rewarding, and we are thrilled to hear that you plan to return. We very much look forward to welcoming you back in the near future. Regards, Huzaifa

Great base with excellent customer service.

ملاحظة Tripadvisor 5.0/5

Global28900991537 Couples - تقييم TripAdvisor المعتمد

We booked two nights as a pre Christmas break. Unfortunately due to terrible weather we couldn’t get there the first night so expected to have to pay for two nights anyway. After arriving the next day for our now, one night stay we were told they would only charge us for the one night. This was a great gesture so thank you Novotel for this. It was much appreciated. The hotel is centrally located in a nice part of Cardiff. It takes about ten minutes to walk to the shopping areas and about twenty minutes to walk down to the quay area. There is parking and that is plentiful and a reasonable cost per day. Our standard room was on the fourth floor. The hotel was quiet and so was the room. Good view, very clean with a large bed. The room had plenty of storage for a short stay. Tea and coffee facilities but no machine and no mini fridge. The room was spacious with a sofa. Also a big TV and desk. Pillows were good and there was a good sized bathroom with shower over the bath and towels. It was a perfectly good room for a couple of nights. The staff were friendly and helpful. The bar was good and we had a drink before heading off to our meal in town. Breakfast was good with plenty of choice of both hot and continental options. The leisure facilities were really good. There was a big and well equipped gym, a lovely big swimming pool, jacuzzi, steam room and sauna. Changing facilities were spotless and well stocked with towels. It was one of the best we’ve experienced in a Novotel. Lovely not being there with screaming kids charging around ( which we had to put up with at Novotel in Cambridge North in August!) This was an ideal place to base ourselves whilst in Cardiff. It was our second visit to this hotel And to Cardiff. We found the city welcoming and friendly with a great Christmas market. Would highly recommend the hotel and Cardiff as a city break. Thank you Novotel!

Dear guest, Thank you very much for taking the time to share such a detailed and wonderful review of your recent stay with us. We are truly delighted to hear that, despite the challenging weather, your experience turned into an enjoyable and memorable visit. We’re especially pleased that our team’s gesture regarding your booking was appreciated. Providing fair and flexible service is very important to us, and it’s great to know it made a positive difference to your stay. Your kind comments about our location, cleanliness, room comfort, and facilities are sincerely appreciated. It’s also fantastic to hear that you enjoyed our leisure facilities, bar, and breakfast offerings, as well as the calm atmosphere during your visit. Your compliments about our staff mean a great deal, as they work hard to ensure every guest feels welcome and well cared for. Thank you for choosing to stay with us again and for recommending both the hotel and Cardiff as a city break destination. We truly look forward to welcoming you back for your next visit. Regards Huzaifa

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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