Mercure Palermo Centro 4 stars

Customer review rating (ALL Rating) 4.3/5 612 reviews

Best price
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Mercure Palermo Centro - Image 1
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Via Mariano Stabile 112, 90139 PALERMO, Italy

Description

Hotel extras

  • Free WIFI 60 mega throughout the hotel

  • Your dog is welcome here. Dog Station ready for our 4-legged friends!!

  • Our continental breakfast is available every day!

  • Champions League ed Europa League in the Lobby Tv!

  • Lovely bistro with typical Sicilian cuisine!

Our accommodation(s)

Hotel location

Mercure Palermo Centro

Via Mariano Stabile 112
90139 PALERMO
Italy

GPS:38.123982, 13.360426

Telephone
Fax +39 091 611 6822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar I'm

Relax with family or friends, meet your colleagues at the hotel bar. You will find a wide selection of delicious drinks, Sicilian wines and craft beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  612 reviews

TripAdvisor Rating  4.0/5  2,556 reviews

a room with a terrace is great - Good value & location

Customer review rating 4.0/5

Yoav S. Couples - Confirmed reviews ALL

pleasnt stay

Dear Yoav s., Thank you for sharing your experience at our Hotel Mercure Palermo Centro. We are glad that you enjoyed our terrace and the strategic location, which are certainly among the highlights of our property. We are pleased that your stay was pleasant and that you found our hotel to be good value. We hope to welcome you back in the future and provide you with an even more enjoyable experience. Looking forward to your next visit and thanks again for your review! Best regards, Andrea Stancato Direttore/Manager

Customer review rating 4.0/5

Mark S. Couples - Confirmed reviews ALL

The front desk personnel were very helpful, especially Anna. The room was huge but the wifi did not work properly,it kept going in and out. This is the first hotel out of 20 that I could not stream. I was in room 315. Other then the wifi everything wss great.! The housekeeping was very good to. I did report the wifi to the front desk the first morning I was there but it never worked properly my entire stat.

Dear Mark, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our front desk staff, especially Anna, to be very helpful and that you appreciated the spaciousness of your room and the quality of our housekeeping service. We sincerely apologize for the issues you experienced with the Wi-Fi connection during your stay. We understand how important reliable internet service is, especially for streaming, and we regret that it did not meet your expectations. While we addressed the matter with the team immediately upon your reporting it, we will further investigate the cause of the instability to ensure this does not affect future guests. We truly appreciate your feedback, and we hope that despite the Wi-Fi inconvenience, the rest of your stay was enjoyable. We would love to welcome you back to the Mercure Palermo Centro for a more seamless experience in the future. Best regards, Andrea Stancato Direttore/Manager

Present short stay

Customer review rating 4.0/5

Paweena Couples - Confirmed reviews ALL

Overall good satisfied

Dear Paweena, Thank you for sharing your feedback with us. We are happy to hear that your short stay was overall good and that you were satisfied with your experience at Mercure Palermo Centro. We always strive to provide our guests with a comfortable and enjoyable stay, and we hope to have the pleasure of welcoming you back for a longer visit in the future. Best regards, Andrea Stancato Direttore/Manager

Nice Hotel

Customer review rating 4.5/5

Nick Couples - Confirmed reviews ALL

Friendly and helpful staff. Good sized and well equipped room. Breakfast was great.

Dear Nick, Thank you for sharing your positive feedback and for rating us 9/10. We are delighted to hear that you enjoyed your stay at Mercure Palermo Centro. It's wonderful to know that you appreciated the friendliness and helpfulness of our staff, as well as the comfort and facilities of your room. We are also pleased that you liked the breakfast. We hope to welcome you again in the future for another great experience. Best regards, Andrea Stancato Direttore/Manager

Not comparable with mercure quality

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

the room was outside 2 min walk from main building to another apartment. Bathroom should be renewed and needs new curtains.

Dear Guest, Thank you for sharing your feedback about your stay with us. We would like to clarify that the room you stayed in was part of a separate building located a short 2-minute walk from the main building. This arrangement aligns with the type of room selected during the booking process, and we ensured to honor the reservation as it was made. We regret to hear that the bathroom and curtains did not meet your expectations. Your comments are valuable to us, and we will use them to evaluate potential improvements to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back in the future under improved circumstances. Best regards, Andrea Stancato Direttore/Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,071 reviews 9.1/10 Location
  • 1,253 reviews 7.5/10 Room
  • 1,062 reviews 8.9/10 Service
  • 34 reviews 5.8/10 WiFi
  • 855 reviews 8.1/10 Breakfast
  • 772 reviews 7/10 Comfort
  • 443 reviews 7/10 Cleanliness
  • 247 reviews 5.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.