Mercure Palermo Centro 4 stars

Customer review rating (ALL Rating) 4.3/5 517 reviews

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Description

Hotel extras

  • Free WIFI 60 mega throughout the hotel

  • Your dog is welcome here. Dog Station ready for our 4-legged friends!!

  • Our continental breakfast is available every day!

  • Champions League ed Europa League in the Lobby Tv!

  • Lovely bistro with typical Sicilian cuisine!

Our accommodation(s)

Hotel location

Mercure Palermo Centro

Via Mariano Stabile 112
90139 PALERMO
Italy

GPS:38.123982, 13.360426

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bar I'm

Relax with family or friends, meet your colleagues at the hotel bar. You will find a wide selection of delicious drinks, Sicilian wines and craft beers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  517 reviews

TripAdvisor Rating  3.9/5  2,612 reviews

Customer review rating 2.0/5

Reza M. Couples - Confirmed reviews ALL

First day due to electricity issues all of the guests were not allowed to get in their rooms. We arrived around 12pm and got into our room for the first time around 5pm. A couple of guests were treated differently as they raised their voices and threatened to call the police. They were accommodated in another building while our request was denied. Also, the manager didn't offer at least refund for portion of first night. When we get in the hot water for the shower didn't work. When I called the front office, they said it would take at least one hour. The other issues were bed, pillows and thin walls. We couldn't sleep very well due load snoring noises from other room and also very uncomfortable mattress and pillows.

Customer review rating 1.5/5

Ross D. Couples - Confirmed reviews ALL

The hotel room was dirty. The shower floor had dirt stains. The shower handle fell off during use. The bathroom door had grey filth where people have been touching it. Clearly never cleaned. The toilet had, what I believe to be pee at the base of it. Towels and robes were ragged and falling apart. Worst ALL property I’ve ever stayed in. Worst hotel I’ve gotten in Italy. The room just felt gross. Breakfast was pretty good.

Customer review rating 4.5/5

Aki K. Business - Confirmed reviews ALL

Good location and good breakfast

Customer review rating 3.5/5

Kristin S. K. Solo - Confirmed reviews ALL

I booked a "Dependance double room", which is located on the fifth floor in a building a block away from the main hotel. The room was clean and modern, but a bit noisy when it came to the plumbing and next door guests. Breakfast was good with a variety of options, especially for those with a sweet tooth.

Customer review rating 4.5/5

Piers K. Couples - Confirmed reviews ALL

Good breakfast and served early enough to have before Sunday's marathon.

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Other web-users rate our hotel

  • 1,113 reviews 9/10 Location
  • 1,267 reviews 7.1/10 Room
  • 1,032 reviews 8.4/10 Service
  • 43 reviews 4.4/10 WiFi
  • 973 reviews 8.3/10 Breakfast
  • 759 reviews 6.8/10 Comfort
  • 430 reviews 6.2/10 Cleanliness
  • 255 reviews 5/10 Amenities

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