Mercure Nadi 3 étoiles

Note TripAdvisor 3.0/5 1 058 avis

Mercure Nadi - Image 1
Mercure Nadi - Image 2
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Description

Les plus de l'hôtel

  • Located on 5acres of tropical gardens

  • Breakfast from 6am

  • Private balconies overlooking the pool or the tropical gardens

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Nadi

Queens Road, Nadi Airport
NADI
Iles Fidji

GPS:-17.777908, 177.432386

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs

ROKETE

Le restaurant Rokete offre une cuisine internationale savoureuse, un service agréable et efficace et une atmosphère relaxante. Il permet également de dîner en plein air avec vue sur les jardins impeccablement entretenus, à proximité de la piscine.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  3.0/5  1 058 avis

PUNAISES DE LIT!!! Personnel absolument abject! À Fuir!

Note TripAdvisor 1.0/5

Charlotte B Voyage solo - Avis TripAdvisor

Dear Charlotte B, Thank you for sharing your experience. We sincerely regret to hear about the challenges you faced during your stay. Providing our guests with a comfortable and enjoyable experience is our top priority, and we take all feedback regarding cleanliness and service very seriously. With regards to your concerns about bedbugs, please allow us to clarify our processes: 1. Preventive Measures: Our hotel adheres to rigorous pest control protocols. Regular inspections and treatments are conducted by certified professionals to maintain a safe and hygienic environment. 2. Investigation: Upon receiving your report, our team immediately inspected the rooms in question. We also contacted our pest control partners to conduct a thorough assessment. No evidence of bedbugs was found during these inspections. We understand that the situation caused distress, and we deeply regret any inconvenience you experienced. However, it is important to ensure that all claims are verified to provide fair and accurate resolutions. While we could not validate your specific claims during our review, we assure you that your feedback has been noted and shared with Management to further enhance our processes. Regarding your interaction with our staff, we are sorry if you felt disrespected or not heard. This is not reflective of the standards of service we aim to deliver. We will review this matter internally to ensure all guests are treated with professionalism and courtesy. If you would like to discuss this matter further, please do not hesitate to reach out to us directly. We value all feedback as an opportunity to improve, and we hope to regain your trust in the future. Kind Regards Jack Work General Manager Mercure Nadi

bad bad bad

Note TripAdvisor 1.0/5

GREGORYSTGILLES En couple - Avis TripAdvisor

Dear GREGORYSTILLES, Thank you for taking the time to tell us about your experience with us. I am truly sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. At Mercure Nadi, we strive to provide a superior stay experience for all our guests, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concerns you have raised and prevent any future occurrence. We appreciate you sharing your concerns, it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Jack Work General Manager Mercure Nadi

Bel hôtel, mauvais sommeil

Note TripAdvisor 3.0/5

950gregorya Professionnel - Avis TripAdvisor

Situation..... le seul point positif

Note TripAdvisor 3.0/5

Doris M En couple - Avis TripAdvisor

Bula Doris M,Thank you for taking the time to tell us about your experience at the Mercure Nadi. We have addressed the cleaning issues mentioned in your review to our housekeeping team.The team has several procedures and supervisory checks to ensure the above issues do not occur.The Mercure Nadi Hotel is not new but has a lot of history. The ambience is totally different from 4 start and 5 star hotels as we are only 3 star. We apologize for the standard you received, we will ensure this one off mistake does not occur in the future. Thank you again for taking the time to provide constructive feedback, we hope to welcome you back to the hotel in the near future. Regards Anna Rabaka Assistant Manager

Pas à la hauteur

Note TripAdvisor 2.0/5

globtrottreuse Voyage solo - Avis TripAdvisor

Bula globtrotlyon, Thank you for taking the time to tell us about your recent experience with us. We are sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. Please rest assured we are taking the appropriate measures to address your concerns and further improve the stay experience of our guests. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Anna Rabaka Assistant Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 405 avis 9.6/10 Site
  • 584 avis 4.1/10 Chambre
  • 586 avis 8.6/10 Service
  • 48 avis 3.7/10 Internet
  • 336 avis 8.6/10 Petit déjeuner
  • 252 avis 4.2/10 Confort
  • 240 avis 5/10 Propreté
  • 214 avis 2.5/10 Ambiance

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