Sofitel Fiji Resort and Spa

Pesan informasi

Sofitel Fiji Resort and Spa bintang 5

Catatan tamu Avis (Peringkat ALL) 4.1/5 24 ulasan

Hotel yang disetujui ALLSAFE

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Deskripsi

Keistimewaan hotel

  • Newly Renovated 5-star Resort

  • Niu Kids Beach Club & Teenage Zone Club

  • Largest pool in the South Pacific

  • Sofitel Spa - Day Spa Retreat

  • Solis Restaurant - Modern Cuisine

Lokasi hotel

Sofitel Fiji Resort and Spa

Beachfront
DENARAU ISLAND
Fiji Islands

  • Dengan pesawat

    NADI AIRPORT Pada 20km / 12,43 mil

  • Dengan kapal

    PORT DENARAU MARINA Pada 0km / 0 mil

  • Dengan helikopter

    Helipad Pada 5km / 3,11 mil

GPS:-17.76905, 177.373613

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

Akomodasi kami

Boasting waterfront views from most of its 296 rooms and suites, this distinctive Fiji Island resort blends contemporary comforts with timeless style. Our Fiji Island resort, complements the stunning natural beauty with the finest personal luxuries.

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Peringkat ALL  4.1/5  24 ulasan

Peringkat TripAdvisor  4.0/5  4.823 ulasan

Sertifikat keunggulan 2022

Overcrowded, poor communication and appalling food/drinks

Catatan Tripadvisor 3.0/5

Roam21141939352 Ulasan TripAdvisor tersertifikasi

Really disappointed. Resort was over-crowded, under-staffed and disappointed with the food, drinks (all pre-mixed cocktails) and the lack of transparency regarding being overbooked. Wish it had been as it had 5-years ago. Renovations over the last 5-years are great but the experience wasn't as good.

Bonjour Roam21141939352, Thank you for taking the time to write a review. We have looked into your feedback in reference to the Easter weekend. During such a time, the hotel only operated at 80% of its capacity & additionally to that, we were not allowing any external guests within the resort a week prior & after Easter in order to ensure that our in-house guests were at all times looked after. Roam, we have an excess of 400+ ambassadors working at the property daily & from most reviews, you will appreciate that we are well known for our levels of service. Roam21141939352 reading your feedback, we can only assume that you might have written your feedback for the wrong hotel. Best regards, Sofitel Fiji Resort & Spa team

a perfect holiday

Catatan Tripadvisor 5.0/5

Chris H Ulasan TripAdvisor tersertifikasi

Our stay was with the Waitui Beach club. Have stayed before and have always enjoyed. The staff are awesome, friendly, courteous and go out of their way to make your stay as enjoyable as possible. Special mention must go to Mary and Paulini at the Waitui Club and Oni at the Solis Restaurant. who make every guest feel special

Bonjour Bula, Thank you for taking the time to reflect on your recent stay experience at Sofitel Fiji Resort & Spa. We are thrilled to hear that you enjoyed your stay and were well looked after by our ambassadors. We do look forward to welcoming you back to Fiji in the near future. Kind regards, Hotel Management

good place very friendly

Catatan Tripadvisor 4.0/5

Kim S Ulasan TripAdvisor tersertifikasi

it was very expensive, I guess because it was Easter. the layout of the bathroom was a little odd, otherwise a nice room and clean. The air con was noisy on anything but low and kept clicking in and off all night

Fabulous, but misleading.

Catatan Tripadvisor 4.0/5

annon31 Ulasan TripAdvisor tersertifikasi

The hotel and all the staff were fantastic. However we thought we had upgraded to half board plus 100 dollars 💵 per person per day and the upgraded price was significantly more. Don’t be caught out like me the 100 dollars is the half board.

First holiday away after Covid

Catatan Tripadvisor 5.0/5

marymM4011NQ Ulasan TripAdvisor tersertifikasi

We paid the extra to be part of the Waitui Club which is adults only so no children around the pool and happy hour every day and a good selection of nibbles several times during the day around the pool, sun tan lotion provided. Highly recommend it. All the staff are soooo friendly and great at remembering you by name. A special thanks to Waisa, Paulini, Mary, Salemi, Mateo, Zac. You are all wonderful and made our stay superb. Jack Johnston as always is a great friend and excellent in management.

Disappointed

Catatan Tripadvisor 2.0/5

uetravel Ulasan TripAdvisor tersertifikasi

I was really looking forward to staying here but it just didn’t live up to my expectations. It started with a long line at check in. Room wasn’t ready which was fine as we were an hour or two early. I am a Platinum member with Accor but no welcome drink voucher, early check in or upgrade . I was just told to keep on coming back to check if my room was ready. After how long it took to get to the front of the line- I definitely wasn’t going to do that. We walked to Denarau Marina- easy flat 15 minute walk. The Marina is great with a good array of restaurants, shops and mini mart . We especially loved the Indian restaurant, Indigo. We came back in the late afternoon to get our key and went to our room. I had booked an Oceanside room and while I didn’t think it would have ocean views I didn’t expect it would be right at the back of the resort, next to their industrial air conditioning unit and recycling area. I checked with reception and they confirmed this was an Oceanside room. I own a Travel Agency and it terrifies me to think I could’ve booked a room like this for a client!! Needless to say it was extremely noisy with the air conditioning unit and then every morning before 6am the crash of recycling bottles. The resort was busy ( great to see at last) but it did mean that there were no lounges around the pool available unless you got there early. Then there were just other niggles like having to have pool tokens or they would charge you for pool towels. I couldn’t find an iron in the room so rang to ask Housekeeping to bring one and they said they don’t do that- I can give it to them and they will iron it for a fee. It all just felt a bit mean and not quite 5 star , especially given that the room rates are one of the highest on Denarau we were talking to a staff member about the fact that they’re not completely filling the resort at the moment due to Covid etc I just can’t imagine how crowded it will all feel when they go back to filling the resort!! The resort has undergone a recent renovation and looks good. I had a look at The Waitui Beach Club adults only and that looked great . I think if you stayed in suites and had access to this then you could have a good stay but for families I just don’t think this resort is ideal. We went to Radisson Blu for a few nights after Sofitel and it is not nearly as fancy in the public areas but for the same price as a room by the bins at the Sofitel we had a 2 bedroom 2 bathroom suite with water views.

Pretends to be kid friendly

Catatan Tripadvisor 1.0/5

peterE1288JQ Ulasan TripAdvisor tersertifikasi

Room was not ready 1.5 hrs after checkin time. No children's food available near the pool from 3:30-5:30 and nothing on the room service menu for kids other than ‘kid size’ pizza. Pretty ordinary resort and if this is how you get treated as a Accor Silver member, good luck to non members.

Bonjour Bula Peter, Thank you so much for sharing your experience with us. We sincerely apologize for your room not being ready upon arrival as we had a hefty back to back check in and check out on that very weekend. We did try our best to make you & your family more comfortable while you waited and offered refreshments. We have over 25 dishes for kids to choose from ranging from pizzas, burgers to healthy eats as well and the menu is available from 11am to late evening. Having said all of the above, we do value your feedback, if we can be of any assistance for your future bookings, please reach out to me personally. Cordialement, Vincent Macquet

Stunning Holiday Destination

Catatan Tripadvisor 5.0/5

melissaaustralia2016 Ulasan TripAdvisor tersertifikasi

This was our 4th trip to the resort and our 2nd time staying at the Beach Club. We can't recommend this resort highly enough. We stayed on the Waitui Beach Club side The amenities are first rate and the staff are excellent. Our room was very comfortable.A shout out to Paulini, Mary, Salotem, Justin, Melinda and Aleena for really looking after us and making our stay so enjoyable.The new Journal Lounge is incredible and we will be back again.

Bonjour Bula, We thank you for choosing to stay at the Sofitel Fiji Resort & Spa again and your high recommendation is greatly appreciated. We look forward to welcoming you back in the near future. Regards, Hotel Management

Paradise

Catatan Tripadvisor 5.0/5

Bernjim Ulasan TripAdvisor tersertifikasi

Our family consisting of six adults just had a weeks stay at The Sofitel Waitui Club. From the moment we arrived and were helped to check in by Solo, who was so friendly and helpful, we had an amazing week. The rooms are beautifully appointed and spacious. We had a week of lying by the Adults Only pool and the service by the staff at the Waitui Club is awesome. By day 2 they knew all our names and they are always there to check if you are having a good time and where you need anything. A big thank you to Annie, Mary, Paulini, Lusi, Jope and all the staff for making our holiday so special.

Amazing and Memorable

Catatan Tripadvisor 5.0/5

smita l Ulasan TripAdvisor tersertifikasi

Travelled after 2 years overseas and it was the perfect destination to travel international and staying at Sofitel made it very easy. Enjoyed every moment of staying here. The staff was so friendly and service was amazing. i really wanted to give a shout out to Ashika, Amanda, Oni, Kinny, Mua, John and Wise for making our stay amazing!!!! We were here to celebrate my partner birthday and have a holiday and it was very special holiday and made the birthday memorable. We would definitely be back home soon. Our trip was simply Awesome.. Vinka.. Sota Tale :)

Stopover to the Islands

Catatan Tripadvisor 4.0/5

BrisbanyLizzy Ulasan TripAdvisor tersertifikasi

We stayed here before heading out to the islands and on the way back as the planes and ferries didn’t line up. This is a lovely resort with really lovely staff. Rooms are beautifully renovated and of a good size. The grounds are extensive and beautifully landscaped and give a wonderful tropical vibe to the whole resort. The Sofitel is a short walk to the Harbour and waterpark and easy to get around with frequent Bula. Us if your feeling lazy. We stayed when it was pouring with rain on the way over which was a pity as we didn’t use the resort to its full potential. On the way back it was sunny but somewhat spoilt by the hoards of Aussie bogans there on a package deal and determined to get their monies worth in drinks. This left the staff run off their feet during the day and service was understandably slow. I don’t think a resort of this standard should be encouraging this and I really felt for the overworked staff. Having said that they still did a great job and it was much quieter at night where we had three meals, one buffet which was underwhelming and two at Solis which were of a high standard. A special shout-out to John, the meet and greet guy, transport organiser, porter and as it turns out a breakfast sharer who found out we hadn’t eaten on our island transfer day and gave us a local Rotti wrap. He also remembered us on our return out of thousands of visitors and it is this type of kindness and warmth that will keep us coming back to place. I would highly recommend the Sofitel!

Excellent Stay - even with COVID

Catatan Tripadvisor 5.0/5

joelroland Ulasan TripAdvisor tersertifikasi

Myself and my family recently stayed at the Sofitel Fiji at the end of January. After the first couple of days unfortunately my son came down with COVID (I think he had it before we left and at his age - 10 - they don’t require testing) and although thinking it would be terrible and stressful it actually ended up not being anywhere near as bad as stories and what you might think. The management team at Sofitel are A+.. As soon as one person tested positive myself and my son were moved into Isolation. We were given a nice safe room and area in the hotel. They checked on us multiple times a day, offered to get doctors etc and made sure we got all our meals as well. Even later, when my daughter and wife was diagnosed positive - they moved them into isolation. We got rooms next to each other so we were not crammed into a single space and made managing everything very easy. I honestly think if you are going to get isolated - why not in a nice resort with everything :) You have a balcony with nice views, they bring you every meal to your door (the Food and room service is AMAZING quality and so much variety) and anything you need is just at the end of the dial. After the 7 days (and symptom free) the COVID manager made sure we go out Fit to Fly certificates and myself and son managed to catch another 3 days at the resort to relax and enjoy the rest of the holiday. I can not thank the staff enough for making us feel calm and getting us everything we needed.

A Great Fiji Break

Catatan Tripadvisor 5.0/5

OZboy68 Ulasan TripAdvisor tersertifikasi

A fantastic resort with fantastic staff who go over and above to provide great service. The Waitui Adults only area is our preference as opposed to the main kid friendly pool area. Steaks are great and so are cocktails

Bonjour Bula. Thank you for your positive feedback. We are pleased that you had a great break at Sofitel Fiji Resort & Spa. Cordialement, Vincent Macquet General Manager - Sofitel Fiji Resort & Spa Area General Manager- Accor Hotels Fiji

Awesome stay

Catatan Tripadvisor 5.0/5

kevuelitiatia Ulasan TripAdvisor tersertifikasi

My family and I really enjoyed our stay at Sofitel. The rooms are clean and new. The service is excellent. I like the new international buffet concept. We really enjoyed our stay and I recommend it to those who are looking for accommodation during this festive season. Well done Sofitel

Refurbished Sofitel Denerau

Catatan Tripadvisor 5.0/5

Jupiterbee Ulasan TripAdvisor tersertifikasi

The recent refurbishment has been well worth the wait. The new entrance foyer is impressive with features that provide the luxury impact you would expect from Sofitel. A new coffee shop sits adjacent to the reception providing excellent coffees, iced drinks, pastries, sandwiches and more. The concept of "build your own" salad or sandwich is a great idea and takes customer choice to the next level. The refurbished bedrooms are simple but very effective with a walk-in shower and an open plan studio feel to the living space. Of course, there is the balcony with ocean views. The pool area, beach bar and restaurant are also to the highest standard, as you would expect. Finally, the opening of the resort has helped local staff to secure an all important income again, which is critical to them and to the tourism sector in Fiji. Sofitel should be applauded for this as it is a lifeline in difficult COVID times and allows local tourists to support the local tourism economy. The people who work at Sofitel are a credit to the brand and always give excellent customer service. Thank you and we will be back again!

Bonjour Bula Jupiterbee Thank you for such a fantastic feedback. This will inspire our Ambassadors to strive for excellence. We will look forward to welcoming you and your family back to our Resort Soon. Thank you once again.

Family vacation- Sofitel Fiji

Catatan Tripadvisor 5.0/5

anojkhush Ulasan TripAdvisor tersertifikasi

Excellent facilities, excellent food, excellent service...I will recommend all my family and friends to stay at Sofitel Fiji resorts. After renovation everything looks very good...food and service was top...best value for money

Bonjour Bula anojkhush We are delighted to note that you enjoyed your stay with us. We are looking forward to welcoming you back to our Resort Soon. Stay Safe, Stay Well. Thank you.

fabulousin every way

Catatan Tripadvisor 5.0/5

okaneclan Ulasan TripAdvisor tersertifikasi

We stayed at the Waitui Beach club - everything was absolutely wonderful. The staff are beautiful, fun, friendly and amazing and go out of their way for you! Food, drinks and service are top notch and there are no children! Loved it.

Bonjour Bula okaneclan Thank you for sharing your recent experience with us at the Waitui Beach Club. We are delighted to read that you had an absolutely wonderful time with our beautiful, fun and friendly staffs who went out of their way with top notch food, drinks and service. We look forward to welcome you back soon for another fabulous stay with us. Vinaka Vincent Macquet General Manager

Great Location & Great Staff

Catatan Tripadvisor 5.0/5

SJH2702 Ulasan TripAdvisor tersertifikasi

Less than 30mins drive from Nadi Airport, meant no long rides down the Coral Coast. Our first night we had no power beside our bed, so charged our phones at the desk. The next morning they could not fix the problem so had no hesitation moving us to another room for the remaining 5 nights of our stay. Even with one restaurant closed as part of the renovations, we found plenty of choices at Solis for lunch & Solis plus Waitui Bar and Grill (Beach Club) for dinner each day. The Food & Beverage Staff were excellent - special thanks to Sala who looked after us a few occasions during our stay. Pool was great & plenty big enough so you could generally find a lounge to relax on when not in the pool enjoying a swim. Overall a great location & one we hope to visit again.

Bonjour Bula SJH2702 Thank you for sharing your experience with us. Please allow me to express my sincerest apologies for no power beside the beside and the inconvenience of moving rooms. However, we are delighted to read that overall you had great stay with variety of dinning options, great pool, great location and excellent Food & Beverage staffs. I will pass yrou message to the team esp Sala for her outstanding service. We look forward to welcome you back soon. Vinaka Vincent Macquet General Manager

A perfect week in the sun

Catatan Tripadvisor 5.0/5

toby82018 Ulasan TripAdvisor tersertifikasi

We stayed in the newly renovated rooms which are beautifully furnished with a superbly comfortable bed and a nice sea view. The facilities and food were first class. The highlight was the staff so friendly and service oriented with that Fijian joy of life, always smiling and enjoying a chat and a joke while proving top notch service.

Bonjour Bula toby82018 Thank you for sharing your perfect week with us at the Sofitel Fiji Resort & Spa. We are delighted to read that you had an enjoyable stay with first class food, facilities and highlight of your stay being our friendly staffs with top notch service. I will pass your message to the team for their outstanding service. It is an honor to welcome you back in the near future. Vinaka Vincent Macquet General Manager

Fiji Holiday

Catatan Tripadvisor 4.0/5

KathleenK1731 Ulasan TripAdvisor tersertifikasi

Our 10th visit to Fiji several times at Sofitel. Still fab property the much needed refurb adding good improvements to property however only one side of resort is completed so our room was not new. Negatives Beds in old wings are tragically hard and small (double) very uncomfortable (hopefully new beds once refurb ) will improve long stays like ours 12 nights would be nice if 2 queens in 1 room for families and or adjoining doors to make bigger family rooms only caters for 2 adults and small children (family room bunk beds) not family with teenagers. Great fluffy pillows though. Asked for walk in shower as climbing over bath tub to shower is not pleasant. Spacious rooms house keeping amazing daily, really good air con. Beach club very flash and food better shame its made the adults only the superior part of the resort as its a newer addition you did feel like poor cousins staying at family area.Suggestions for the sofitel move the ice cream shop/towel area closer to the middle of the pool area. add into ice cream/towel area (made to order all day sushi, salads, freshly squeezed juice, fruit platters, (pots of pineapple/water melon) sandwich bar (toasted sandwiches) would be a winner people would be flocking in no pre made made to order only ...order get a buzzer to collect when ready! as pool menu boring never changes basically pizza burgers chips. New Bazzar Kitchen fab idea we all loved it went 3 times.Rest of stay fabulous only negative about Fiji in general its very expensive prices continue to rise each year esp food/drinks all resorts/marina restaurants, plus transfers to islands for day trips for families $500 to $600 + and accom prices are expensive means Fiji are really pricing themselves out of the NZ/Aussie market hence why everyone goes to Bali/Raro/Vietnam better value real shame as i think Fiji is amazing and peoples would flock in if prices went down and they would be pumping all year round (not just school hols which is the most expensive time) like they used to years ago spoke to locals Fiji becoming more and more quiet unpopular destination for Pacific tourists. Positives are so close to NZ/Aussie short cheap fight, great snorkeling, great islands, great people, great service, Lots of choice/variety of resorts/restaurants Denerau, great climate/weather just big $$$$$$ family trip 4 adults (2 teenagers) 12 days $8-10k easy.

Bonjour Bula KathleenK1731 Thank you for sharing your 10th stay experience with us at the Sofitel Fiji Resort & Spa. We are delighted to read that you had an enjoyable stay with great people and great service. Thank you for your suggestions and as you have seen our renovation works has started and the whole resort will be completed stage by stage. We look forward to welcome you back for your 11th stay with us after the whole renovation has finished to experience our new facilities. Vinaka Vincent Macquet General Manager

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