宜必思科莫酒店 3 星

客户意见评级 (ALL 评级) 4.3/5 852 评论

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宜必思科莫酒店 - Image 1
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Via Tornese 7, 格兰达泰 - 科莫, CIN: IT013110A1HCUHCW6W, 22070 格兰达泰 - 科莫, 意大利

描述

酒店其他优惠

  • 距米兰马尔彭萨机场 30 分钟车程

  • 交通便利，靠近 A9 高速公路，可方便前往瑞士边境

  • 酒店提供免费停车（配有充电桩）

  • 餐厅周一至周五提供晚餐，供应伦巴第美食；设有 24 小时酒吧

  • 驱车 15 分钟即可抵达科莫市中心及周边设施

我们的客房

酒店位置

宜必思科莫酒店

Via Tornese 7, 格兰达泰 - 科莫, CIN: IT013110A1HCUHCW6W
22070 格兰达泰 - 科莫
意大利

GPS:45.7642, 9.056253

电话
传真 +39 031 452372

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

IBIS KITCHEN

我们的宜必思厨房餐厅为您提供当地菜肴和优质特色美食。您可以从我们丰富的菜单中进行选择，还可以挑选上好的葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  852 评论

TripAdvisor 评级  4.0/5  1,685 评论

Germaphobes worst nightmare

Tripadvisor 评级 1.0/5

Shahnaz A 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel is very unclean, they’re also extremely stingy and don’t provide slippers, no fridge, no coffee sachets, zero. When we came in my pillow had stains on it, the shower clearly hadn’t had a deep clean in a while, the walls have marking all over them, the water when you shower turns from hot to cold sometimes. The shower head has limescale and hard water build up suggesting this entire room is being surface cleaned only, not deep cleaned which is absolutely horrible. The walk to the train station is dodgy as there’s no stable foot path for a bit of the walk. I don’t know how this place has 4 stars, if i could rate it a negative 0 i would.

Dear Guest, we are really sorry to read your review and we regret reading about your dissatisfaction towards the cleanliness of the room assigned. We will surely check with all the departments involved what happened and we will make sure all the strict cleaning and room checking procedures we always follow are correctly acknowledged by all our staff. We take all our guests feedback into serious consideration, as they help us improving the quality of the services we provide and reach the high level of hospitality we aim to. We hope you will give us the chance to welcome you again in the future and regain your confidence. Best regards, ibis Como staff

At least it's comfortable beds.

Tripadvisor 评级 2.0/5

Ridley C 经 TripAdvisor 认证的评论

We wasnt informed on check in which floor or where to go to get to our room. The restaurant was closed the whole time we was here for the evening meal and we wasn't informed when we arrived so on out first night here we had to go out and find somewhere to eat. On the second night there was someone arguing and slamming doors in the room opposite ours and kept us awake all night. On the second night here we knew to eat before returning to the hotel. We arrived on the Saturday and left on the Tuesday. We was informed the restaurant would be open on Monday night but when we came back after a day sightseeing we was informed the restaurant would be shut again for a group booking. Apart from breakfast we didn't actually eat at the hotel which would have been nice. The bed was comfortable and the staff especially the cleaning staff was very pleasant and welcoming.

Dear Guest, thank you for sharing your opinion with us. We are sorry to read your words of dissatisfaction due to the hotel restaurant closure, we wish you could have tried our restaurant service as well. Our restaurant is always closed during weekends, as showed on all the online booking platforms. The restaurant opening period is monday to friday. Unfortunately, due to a staff emergency the restaurant has been closed on monday during your stay, but we still granted the possibility to eat at the hotel with a reduced menu. All our guests have been informed of the extra-ordinary closure with a communication displayed in common areas and on the elevators. We hope that you can choose our hotel again in the future and that we can regain your confidence if we have the chance to host you again.

Kind staff, location is not ideal

Tripadvisor 评级 3.0/5

Staci B 经 TripAdvisor 认证的评论

Our group tour is staying at a number of Ibis hotels as we travel through Europe, and the Ibis chain has been tidy and kind throughout our journey. At this hotel, the staff was very helpful. We arrived with a large group, and almost everyone chose to eat dinner at the hotel. The staff was great in terms of helping us all! We thank them for the reliable service. Cons: Breakfast is just OK. The location is not very convenient for walking or ambiance, but this was just an evening stop for us, so it served its purpose.

Dear 795stacib, Thanks for your review, we takes your advice to grow better, wish to see you soon again at Ibis Como.

Perfect

Tripadvisor 评级 5.0/5

Eric D Couples - 经 TripAdvisor 认证的评论

Perfect hotel! Really clean, spacious rooms, nice and helpful people, with everything you need. Good location, with grocery store nearby, I would recommend and will come back for sure. Comfortable bed and nice rooms. Perfect for everyone!

Dear Eric, many thanks for your review, we are happy when we read such great compliments. See you for your next journey at Ibis Como

Perfect stay for touring

Tripadvisor 评级 5.0/5

JO B 经 TripAdvisor 认证的评论

Lovely stay. My daughter and I spent 3 nights here and we both agree how pleasant and helpful staff were. The breakfast had lots of choice and goud quality. Our room was clean and comfortable. Plenty of parking for hire car and choice of reasonably priced restaurants close by.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 474 评论 8.7/10 位置
  • 638 评论 6.1/10 房间
  • 620 评论 9.3/10 服务
  • 11 评论 6.2/10 上网
  • 360 评论 6.4/10 早餐
  • 314 评论 6/10 清洁度
  • 191 评论 5.1/10 食物
  • 59 评论 5.1/10 设施

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