卢加诺帕拉迪索诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 4.6/5 689 评论

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描述

酒店其他优惠

  • 免费高速上网(无线网络)

  • 面向家庭的热销优惠

  • 温水室外游泳池,5 月至 9 月底开放,设有池畔吧和健身中心。

  • 设施齐全的会议室

  • 步行片刻可达卢加诺湖和圣萨尔瓦多山

我们的客房

酒店位置

卢加诺帕拉迪索诺富特酒店

Viale San Salvatore 11
6900 帕拉迪索
瑞士

GPS:45.991389, 8.945278

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

OLEA RESTAURANT, BAR AND EVENTS

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  689 评论

TripAdvisor 评级  4.2/5  887 评论

Used to be great

Tripadvisor 评级 2.0/5

Jetro7 经 TripAdvisor 认证的评论

More than a dozen stays at Novotel Lugano, but more than 3 years after my last visit, my recent stay was the worst. Rooms are spacious and clean. Worst is mattress, it is now impossible to sleep without back pain. Used to be just fine. Breakfast used to be great, it is now subpar, even by Novotel standards. Orange juice is a shame (same with grapefruit) compared to the juices selection that used to be on offer. Hot drinks used to be made to order, now you have two extremely noisy coffee makers… Pastries selection is now maybe 20% of what it used to be. Too bad. Plus side, is the restaurant that is much better than it used to be, both for lunch and dinner. Cost cutting pushed too far. Won’t come back.

Nice hotel spoilt by terrible hospitality

Tripadvisor 评级 1.0/5

Sherpa06852156370 经 TripAdvisor 认证的评论

I've had the good fortune to stay in many many Novotels around the world from Conference hotels to more character filled establishments . This is a nice hotel ...spoilt by the worst hospitality standard I've encountered in 40 years. Management hides behind the staff , sending them forward with ridiculous edicts. The staff are petrified and repeat ''But the manager says'' in response to any query . I spend a lot of nights in ALL hotels (Diamond status) and am pleased to say the nights before and after this stay in a Conference Hotel and an Airport Hotel demonstrated that hospitality is alive and well in the group and that its not the bricks and mortar alone that make for a decent stay .

Nice room 20 minutes from town walking

Tripadvisor 评级 4.0/5

ccyy4 Solo travel - 经 TripAdvisor 认证的评论

This hotel was booked through my group tour with Globus. I have no idea what the price would normally be. The location is okay. It’s about 5 minute walk to the water front and a 20 minute leisure walk to the center of town. It’s a really nice walk along the water, but might be tiresome if you have any mobility issues. The rooms were quite nice. I’m not sure if they have true queen or king beds, as I had two single beds pushed together and covered with a mattress topper. This was great except for the fact that the comforters were two twin size ones still. The bathroom was also one of the biggest ones we’ve had in Switzerland. The water pressure in the shower is a bit weak. The wall of the bathroom is glass, so if you’re sharing a room with someone in their inside, it does light up the room. There is no curtain because it’s the other side of the shower. Breakfast is okay, nothing special. Switzerland hotel breakfasts definitely cannot compare to the extensive and varied breakfasts at Asian hotels.

住宿愉快

客户意见评级 4.5/5

A.c 家庭住宿 - 所有已确认评论

友善的櫃檯人員,協助回答許多問題,當原本房間出現問題,飯店也主動協助解決並提出為我們更換房間。

Dear A.C, Thank you for your kind words. We are delighted to hear that our staff could assist you effectively and resolve the room issue promptly. Your satisfaction is our priority, and we appreciate your feedback. Best regards, Novotel Lugano Paradiso

Among the hotels in Paradiso, one of the more value hotels under a hotel group

Tripadvisor 评级 4.0/5

rememr 经 TripAdvisor 认证的评论

Location & Proximity: 5-10min walk to Paradiso train station. It is possible to reach the hotel with luggage on foot. From the train station, follow google maps but instead of going down the stairs, go down the slope from the carpark instead. Check-in: Check-in is strictly at 3pm, I arrived early from another hotel and had some drinks at the lobby bar and used the provided Wi-Fi. Service: Staff is friendly and speaks good English. Tip: It is recommended to learn some basic greetings and phrases in Italian, great to use within the Ticino region. Welcome amenity: Welcome drink for Accor Gold (wine, beer or soft drinks). A plate of welcome dessert nibbles and some chocolates in-room. Lobby: The lobby has an area to purchase snacks, drinks and ice cream from the reception (very convenient), it’s connected to the pool and hotel restaurant bar. Executive Ticino Room: Located on the top floor. Decor seems to be a bit different from the normal room hence tried it, there is not much view though (facing another building). There is a sofa with movable table, smart tv (looks more than 40 inches), work desk, Nespresso machine and fridge. Still water was replenished daily. Wi-Fi: Fast at lobby, however, signal is weak in-room. Bathroom: Modern bathroom with rain shower and bathtub. Toiletries: Shower cap. Ritual of Karma range soap, shampoo and conditioner, pretty good smelling. Breakfast: Great breakfast spread! There’s coffee, tea, juices, bread, cold cuts, cheese, hot food (scrambled eggs, rosti, sausages, bacon).

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其他网络用户评价我们的酒店

  • 331 评论 9.1/10 位置
  • 421 评论 7.4/10 房间
  • 432 评论 8.5/10 服务
  • 8 评论 5.6/10 上网
  • 346 评论 8.5/10 早餐
  • 169 评论 9.2/10 清洁度
  • 105 评论 3.5/10 性价比
  • 7 评论 4/10 运动休闲

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