노보텔 밀라노 말펜사 에어포트 4성

고객 평점 (ALL 평가) 4.3/5 607 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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노보텔 밀라노 말펜사 에어포트 - Image 4
Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ, 21010 카르다노 알 캄포, 이탈리아

호텔설명

호텔 추가 정보

  • 밀라노 말펜사 공항에서 차로 10분 거리에 있습니다. Park & Fly 및 셔틀 서비스

  • 피자 전문점 이용 가능

  • 가족 및 반려동물 친화적

  • Lakes Highway까지는 자동차로 10분 거리입니다.

  • 회의 및 기업 행사를 위한 센터

숙박

호텔 위치

노보텔 밀라노 말펜사 에어포트

Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ
21010 카르다노 알 캄포
이탈리아

GPS:45.642433, 8.759561

전화
팩스 +39 0331 730595

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

GOURMET RESTAURANT

간단하면서도, 맛있고, 건강하게 균형 잡힌 요리가 제공됩니다. 항상 고객의 요구를 만족시키기 위해 레스토랑을 운영합니다. 레스토랑, 바, 수영장이 있는 테라스 또는 객실에서 자유로운 순간을 즐겨보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  607 리뷰

TripAdvisor 평가  3.5/5  1,654 리뷰

On the way back home

트립어드바이저 평점 4.0/5

CBesim 가족 - TripAdvisor 인증 리뷰

Good place to stop on the way to Switzerland. The place is safe with parking. You can sleep because it's not a noisy place.

Dear guest, Thank you for your feedback! We’re glad to hear that our hotel was a good stop on your way to Switzerland. It's great that you felt safe and comfortable with the parking and the quiet environment. We hope to welcome you again on your next trip! best regards Sara Guest Relations Manager

Beware their airport shuttle service!

트립어드바이저 평점 1.0/5

Sergey_C 가족 - TripAdvisor 인증 리뷰

A few words about the standard room: tiny, weary, cheap furniture, torn towels. Cleanliness is much far from the ideal. So it can work for a night, but if your demands are high - better avoid this place. The advantage of the hotel is that they allow two kids to stay at the same standard room with parents. Sheraton in terminal 1 will make you to pay for two rooms in this case, what seems pointless if you need a room just for a few hours. But the biggest problem of Novotel is their shuttle service. In Malpensa airport if you arrive after midnight you can wait for an hour waiting for a taxi. Especially if you need a van. Even Uber could not find a car for us. Before I booked a room I called them to make sure and they assured me that shuttle bus is available by request all around the clock. Nobody told me that they charge extra 5 euros per person per ride, even small kids. My son and I came to the airport by train. I called to the hotel in advance and ordered the transfer for 9:15 PM. There is no clear navigation system in Malpensa, so we had to walk a lot to find exit 10, where the shuttle bus was to be waiting for us. I even had to call the hotel for some directions and I told them that we are already at the airport going to the meeting point. We were just 3 minutes late and saw the shuttle departing! They knew we were about to come and they couldn’t wait for tree minutes! When I called to the hotel, the receptionist said that she asked the driver to wait but he was so busy that couldn’t. Of course, he is the boss! She advised us to take a taxi or wait for an hour for the next shuttle (they declare shuttle service every half an hour, by the way). After a short argument Christine did her best and organized a shuttle in 15 minutes. But this is not the end of the story. We had a flight at 6:05 AM, and I tried to order a shuttle for 4:00. “Sorry, there is no seat available for your family at this time, please order a taxi“ was reply. But to tell the truth after a short debate the receptionist did her best and arranged the shuttle bus for 4:15 and €30. And even this was not organized properly: the bus arrived seven minutes later and made us feel nervous. When I asked the guy at reception, who named himself Angelo, he said roughly: “You should have ordered for 4”. No comment… So, if you are looking for accommodation near Malpensa airport better look for some other place!

Dear Guest, Thank you for sharing your experience with us. I am truly sorry for the inconveniences you faced during your stay, particularly with our shuttle service. I would like to clarify that the shuttle operates within set time slots. It seems that we were unable to meet the exact scheduled time, but I would like to emphasize that a delay of 7 minutes is not uncommon, especially in case of traffic or unforeseen circumstances. We apologize for any discomfort this caused, and we will certainly work to improve the punctuality of our service. Your feedback is very important to us, and we will take it into consideration to optimize the shuttle service further. We hope to welcome you back in the future and provide you with a smoother and more enjoyable stay. best regards Sara Guest Relations Manager

추천해요

고객 평점 5.0/5

Heemin 가족 - 전체(All) 통지 확인

아침식사도 무난하게 잘 나오고, 객실도 깨끗해요. 주차는 예약할 때 추가로 선택할 수 있어서 주차 추가로 요금을 지불했어요. 다만, 주차요금 지불 여부를 체크하지는 않는 것 같네요

Dear Guest, Thank you for your kind review. We are glad to hear that you were satisfied with the breakfast and the cleanliness of the room. It's also great to know that the parking option was convenient for you, although we will make sure to double-check the payment process for parking to avoid any confusion in the future. We look forward to welcoming you again soon. Best regards, Sara Guest Relations Agent

NOVOTEL MILAN MALPENSA

트립어드바이저 평점 5.0/5

patT2132LN 비즈니스 - TripAdvisor 인증 리뷰

Hotel is not so new but the staff is very good and helpful. Front desk help every time you have a problem and also solve the problem. The restaurant staff is very nice and professional. Is an airport hotel but you can have a good relax. The room is not new but are confortable and very clean.

Dear Guest, Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay at Novotel Milan Malpensa and that our staff was able to make a positive impact on your experience. It's great to know that our front desk team was helpful in addressing any issues, and that you appreciated the service provided by our restaurant staff. We are also glad that you found the room comfortable and clean, even though the hotel may not be brand new. Your satisfaction is our priority, and we hope to welcome you back for another relaxing stay in the future. Best regards, Sara Guest Relations Agent

Poor Management

트립어드바이저 평점 3.0/5

lbrahimovic 가족 - TripAdvisor 인증 리뷰

We arrived at Malpensa Airport T1 at 0110. The hotel staff told us to wait at the Exit 10 for a Shuttle Taxi. The driver asked for €35 because he said we are more than 4 individuals otherwise €25. But we were told by the hotel staff the night charges for shuttle service are €25 per room. We Checked in at the hotel around at 0200 AM. The Aircon was not working when we contacted the reception, we were told that no engineer are onsite to fix right now. And we thought we will get a decent room with no issues. The hotel location is not good because it is too far from the Airport & the hotel doesn’t provide a free shuttle service. We went to the Hotel’s Restaurant in the morning for our breakfast. The food options were okay but not good. We woke up late and we have just an hour to eat. We checked out at 1200, and took Uber Taxi back to the Airport to buy train tickets at train station.

Thank you for your detailed feedback. We sincerely apologize for the issues you encountered during your stay. We are sorry for the confusion regarding the shuttle service charges and the inconvenience caused by the non-working air conditioning. We also regret that the hotel location and breakfast did not meet your expectations. Your comments about the shuttle service and air conditioning have been noted, and we will address these issues to improve our services. We appreciate your understanding and patience and hope to have the opportunity to provide you with a better experience in the future. Thank you for bringing these matters to our attention.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 737 리뷰 8.4/10 위치
  • 931 리뷰 5.7/10 객실
  • 783 리뷰 7.6/10 서비스
  • 23 리뷰 6.7/10 인터넷 가격
  • 477 리뷰 5.2/10 안락함
  • 428 리뷰 5.8/10 청결도
  • 348 리뷰 6.6/10 조식
  • 343 리뷰 6.1/10 레스토랑

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카르다노 알 캄포 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.