이비스 밀라노 말펜사 에어로뽀르또 3성

고객 평점 (ALL 평가) 4.3/5 379 리뷰

이비스 밀라노 말펜사 에어로뽀르또 - Image 1
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이비스 밀라노 말펜사 에어로뽀르또 - Image 4
Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN, 21010 카르다노 알 캄포, 이탈리아

호텔설명

호텔 추가 정보

  • 밀라노 말펜사 에어포트까지 자동차로 10분 거리에 있고, 유개 주차장은 유료입니다

  • 가족과 반려동물이 이용하기 좋음

  • 레스토랑 서비스는 호텔 맞은편에 있는 노보텔 말펜사에서 임시로 이용 가능합니다

  • 회의실은 회의 및 기업 행사 시 이용 가능

  • 피트니스 센터

숙박

호텔 위치

이비스 밀라노 말펜사 에어로뽀르또

Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN
21010 카르다노 알 캄포
이탈리아

GPS:45.6427, 8.76047

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

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이비스 키친 레스토랑은 새로운 요리와 특산품과 함께 곧 문을 열 예정입니다. 그 동안 노보텔 말펜사에 있는 고메 바에서 맛의 장인이 만들어 낸 최고급 피자를 즐겨보세요.

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자세히 보기

ALL 평가  4.3/5  379 리뷰

TripAdvisor 평가  3.9/5  1,861 리뷰

고객 평점 0.5/5

Eun J. K. 1인 - 전체(All) 통지 확인

1. 셔틀 이용불가 휴대폰이 데이터만 가능해서 셔틀 이용에 대해 메일로 요청할 수 없는지 문의 하였으나 불가 답변받았으며 공중전화를 이용하라고 하였음. 이에 공항 직원을 통해 셔틀을 요청 하는 전화를 했으나 40분 넘게 셔틀이 오지 않아 택시를 타고 호텔에 갔음. 전화로 요청해도 왜 셔틀을 보내지 않았는지 모르겠음 2. 호텔 방 컨디션 화장실 조명 버튼이 고장나서 작동이 되다 안되다 함. 방이 1층이었는데 창문에 커튼이 없어서 외부에서 방이 보임. (블라인드가 암막이 아니라서 불늘 켜변 내부가 비춰짐). 옷을 갈아입기가 불편했음. 전반적으로 청소가 안되어 있어 먼지가 많고 화장실에는 곰팡이가 있었음. 다음날 이른 이른 출국으로 어쩔수 없이 해당 호텔에 묵었지만 다시는 절대절대 이용하지 않을것임. 주변인에게도 이용하지 말라고 꼭 당부할것이다!

dear guest, Thank you for your feedback. We are very sorry for the inconveniences you experienced during your stay. Please note that, for security reasons, the shuttle service can only be booked via phone call and unfortunately cannot be arranged by email. We appreciate your comments regarding the room condition and cleanliness, and we will share them with our team to improve our services. We hope to have the opportunity to better serve you in the future. best regards Sara guest relations manager

Super overpriced for sub-par basic facilities

트립어드바이저 평점 1.0/5

Conrad T TripAdvisor 인증 리뷰

Super over-priced for very basic facilities; we arrived late in the evening around 10.30pm and were desperate for some food; bar was closed; had to take a cold ciabatta from the dispensing machine; beverages dispensing machine was out of order, rather than apologizing was told that to get a beverage from the closed bar counter it would cost an extra euro! Hotel has feeling of a hostel, certainly not worth paying some 180 euros per night for a few hours night stay. Book at your peril.

OMG bar

트립어드바이저 평점 1.0/5

janybambuch 가족 - TripAdvisor 인증 리뷰

We arrive to Hotel rooms are ok If max 75€ But bar is total disgusting 0,4ml beer taste very bad 7€ ,0.2ml beer 5€ . Derive in the bar is total sh.t,, Don’t use the bar in Hotel is way to go expensive. 400m from Hotel is Mastro pizza bistro super pizza and chaep beer.

Dear Guest, Thank you for your feedback. We appreciate your comments regarding the room and the bar. Please note that our bar prices are in line with typical hotel pricing standards, considering the convenience and services offered on-site. We understand that prices may seem higher compared to other places nearby, but we strive to maintain quality and service for our guests. We hope to welcome you again and provide a better overall experience. Best regards, Sara Guest relations manager

Practical short stay option with a good shuttle service.

트립어드바이저 평점 4.0/5

mpbuddy Friends getaway - TripAdvisor 인증 리뷰

This is a practical aeroport hotel well located to Milan Malpensa international airport. I stayed overnight whilst in transit and the room was on the first floor (of three room floors) above and to the right of the hotel foyer (131). The value is in the location with serviceable though small “ business” type rooms. The reception staff were very welcoming and provided excellent assistance during the check in process including sensitivity to the delivery of a hire road bike at the hotel. In particular Giovanni & Matteo at the front desk were especially helpful during my check in. The provision of an airport shuttle minivan throughout the day was very helpful and assisted a smooth attendance at the hotel location. The room itself would benefit from the provision of bottled water and a small fridge to store it. Breakfast was included in my booking and the standard is reasonable with a range of cereals,pastries and machine coffee selections. Overall this hotel delivers what a stopover stay may expect however there is significant room for improvement in the simple options of room small fridge,water ,and a prestay email outlining the shuttle service timings from the airport as well as a clear explanation of where to meet the shuttle at the airport

Dear Guest, Thank you very much for your detailed and thoughtful review. We are pleased to hear that you found our location convenient for your transit stay and appreciated the assistance provided by Giovanni and Matteo at the front desk. It’s also great to know that our shuttle service helped make your arrival and departure smooth. We appreciate your constructive suggestions regarding the addition of bottled water, a small fridge in the rooms, and more detailed pre-arrival communication about the shuttle service. Your feedback is invaluable and will be shared with the relevant departments as we continuously strive to improve our guests’ experience. We hope to welcome you back soon and provide an even better stay. Kind regards, Sara Guest Relations Manager

Uncomfortable, unsafe, expensive stay near the airport

트립어드바이저 평점 2.0/5

yaarashalom88 Solo travel - TripAdvisor 인증 리뷰

I’ve picked this airport because it was close to the airport and I was on a long connection, thinking I could easily get from the airport to the hotel and back, and that this travel would be fairly cheap. I was wrong, while the 9pm shuttle from the airport to the hotel cost me €5, the return trip at 12pm the next day was €25 because it’s a “private service”… except there was another family on the shuttle and the “private” service included screeching children. Sure, it’s cheaper than a taxi (€35) and Uber (€50) but it’s still 5 times as much and the drive is less than 10 minutes long! But I wish that was my biggest grievance with this hotel. That belongs to the air conditioner situation. The AC is automatic and stops working when it reaches a certain degree outside. Meaning I had no AC and had to open a window. This would’ve been fine if I hadn’t been on the ground floor and the window was big enough for an entire American football team to climb through. So I spent the night worried someone might break in, not to mention the noise from the parking lot just outside my window. Safety was compromised on another level as I could not lock my hotel room door from inside. No matter how many twists of the lock, the lock stayed firmly inside the door and did not lock it. This meant hotel staff or indeed anyone with a master keycard could open my door at will, which they did TWICE in the morning (guessing it was the cleaning staff), waking me up the first time. Speaking of keycards, the one I got acted up, took several tries to work and once stopped working altogether, and I had to go seek help from the front desk. Other minor stuff: the double bed in the room was actually two narrow single beds pushed together, making it very uncomfortable. The mattress itself was thin and not very comfortable either, and the sheets had a smudge of black dirt I wasn’t sure the origin of. The extra single bed was even less comfortable, and I only sat on that one. The shower head only had one setting: really hard, flesh piercing current, which hurt a bit. Unrelated to the hotel itself but rather its location: there are no real food options, apart from the nearby partner Novotel hotel, where food was rather expensive (I was told dinner was €35, I didn’t go check). The only good thing was the super friendly front desk staff, that helped me to the best of their ability, and struck up friendly conversation.

Dear guest, Thank you for taking the time to share such detailed feedback about your recent stay. We truly appreciate your comments, as they help us identify areas where we can improve and provide a better experience for our guests. First and foremost, we're glad to hear that our front desk staff made a positive impression with their friendliness and helpfulness. However, we are genuinely sorry that the rest of your experience did not meet your expectations. Regarding the shuttle service, we apologize for the unexpected cost difference and any confusion caused. We understand your frustration, especially with the additional costs for the "private" service, and we will review the shuttle service options to ensure they are communicated more clearly to our guests in the future. We're also truly sorry to hear about the issues with the air conditioning, safety concerns, and the lock on your room door. These are certainly not the standards we strive to maintain, and we will investigate these matters to make necessary improvements to ensure both safety and comfort for our guests. Please know that your safety and peace of mind are of utmost importance to us. We regret that the condition of the bed and cleanliness of the room did not meet your expectations. Cleanliness is a priority for us, and we will address this matter with our housekeeping team to prevent similar issues from arising. We hope you will consider giving us another opportunity in the future to provide you with a much more pleasant experience. If you would like to discuss any of these concerns further or need assistance, please feel free to reach out directly to us. Kind regards, Sara Guest relations manager

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그 외 웹 사용자 평가 등급

  • 420 리뷰 8.1/10 위치
  • 526 리뷰 5.1/10 객실
  • 500 리뷰 7.8/10 서비스
  • 17 리뷰 8.7/10 인터넷 가격
  • 241 리뷰 4/10 안락함
  • 240 리뷰 5.6/10 청결도
  • 173 리뷰 6.4/10 조식
  • 164 리뷰 5/10 가격 대비 가치

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.