Hotel Novotel Paris 13 Porte d'Italie bintang 4

Every things was good during my stay in this hotel, such as location where closed near to metro station, port de italie, the staff also were helpful and kindness, room was cleaned, but little bit noisy

The hotel was nice. The room was clean. Breakfast was very good. The location is by the exterior ring road of Paris, but despite the increased traffic, there was absolutely no problem with noise. We are a family of 4 persons. The room had a double bed and a sofa that opened and became another double bed (with a very good matress). The Neighborhood is OK. Not very close to the metro station (600m-700m walk) but we felt safe walking that route at every hour.

The walk is a short distance to Halle Carpentier. The breakfast was quite good. If you're there for the tournament, the favorite breakfast items can go quickly. The beds were very comfortable, rooms are quite small.

This was not my first experience in this hotel. Former experiences were excellent. It was just fine this time, not impressive, 2 of the 3 nights I have spent there were charged excessively, particularly for a standard room and I had a big problem with wifi connection, for which they apologise, but it did not solve the problem,

The hotel is very good if you are on business trip and the office you need to reach is in the area. As a tourist, it is a bit far from the city centre, but still quite accessible by metro. Good location for having access to a variety of shops - lots of Asian shops and restaurants on one side and a big shopping centre with supermarket included, on the other.

Room 716 , no shower screen unable to have shower,plug in sink not working,fridge not working,on arrival no coffee,tea or cups, on second day room door was left open by cleaners with lock on so anybody could enter room, last night only one bath towel,morning of departure woken at 9.00 am by cleaners asking if room needed servicing.!! Room 429 second day not serviced no clean towels. Both room keys didnt work every day. complimentary drink at bar(silver member accor group)beer,water or juice, no wine or spirits. On day of departure the receptionist said i would recieve refund of £200.00 pounds actually got 200 points worth 4 euros. After phoning the hotel the manager gave me 4000 points which i believe is still not adequate compensation.

The hotel met some of our needs during our stay. However, there is no provision for vegetarian and the internet WiFi is not in good condition through our stay. The hotel's reception is alright as most of the staff are able to speak dual languages.

The hotel is a very decent, very clean, quiet hotel with modern decoration and very friendly staff. It takes about 10 minutes walk to a very central metro line (line: 7, station: porte d' Italie). The neighborhood is quiet, but a bit isolated and doesn't have any shops around, at least in the route from the metro station to the hotel.

Attentive staff and comfortable room. Very good Tunisian restaurant La Goullette nearby. We nearly always use this hotel as a stopover from Calais to the West of France as it is conveniently located on the South Periferique of Paris

The price is reasonable, the beds are perfect, the room is nice, the bathroom is very efficient and clean. The reception is verry kind. A verry good hotel for a family. Only the breakfast can better.The area arround the hotel is verry dirthy, but this not of the hotel.

- AIRCONDITION wasn't working, far too warm in the room, - room did not offer fresh air at all - location is fine for my purpose - breakfast is okay - hotel is "clean" - good value for money spend in France

The minus: the food was not so good and heavy, expensive hotel. The room was loud and if someone took a shower above me, I could hear everything. The room was very big. Very good connection to metro and trams.

Hotel is quite far away from the metro station. If you come to the Roissy airport, better to take the RER B until station Cite Universitaire and then take the tramway 3A until Porte d'Italie (3 stops). Hotel is good, but a bit isolated.

I survived the first night. the second night there was this awful drain smell. I actually had to check out in the middle of the night and left. The shower also stank. I could not use it. I showered in the bath tub. The carpets are dirty and stained also. The staff at the hotel was nice though.

The room was decently sized nicely presented with one big BUT paper cups and plastic glasses in a four star hotel! Would expect in a budget booking. We thought the plastic cups were disposable not so, they were never replaced in seven days, the paper cups we got one...were we supposed to share? Also had a mouth full from the girl cleaning our room. We arrived back at 4pm and my husband had to use the toilet urgently, she gave him a filthy look along with a verbal tirade did not need to speak french in this instance. You do not expect to be abused for using your own facilities, one would have thoughht room would be well cleaned before 4pm.