Classificação clientes Avis (Classificação ALL) 3.9/5 2.099 comentários
Av Aquidaban 440 Centro
E-mail de contato
Parada de ônibus
Acesso: 3 km / 1.86 mi 33 min walk / 9 min drive
Check-in a partir das - Check out até as
A escolha certa para se sentir bem. Restaurante com ambiente agradável e culinária regional. Contamos com menu infantil.
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Elevators with problems and terrible breakfast
Classificação TripAdvisor 2.0/5
Desireepompeu Família - Avaliação certificada TripAdvisor
We had to go down by stairs with bags and children because the elevator doesn’t work right, the door didn’t open in our floor, and the others didn’t stop there due to the one was stopped there closed. We advised the receptionist but she didn’t care about it. The breakfast was terrible, the eggs were with a lot of oil and we couldn’t eat it... the coffee machine wasn’t work while we were having breakfast. The melon was not good to be eaten anymore and we paid R$25,00 per person for it. We could pay it and eat better in another place. I believe they have forgotten the care with guest.
Hello, First thanks for evaluating us. Your feedback is extremely important to us, the same will be passed on to our chef. So accept our sincere apologies for any inconvenience caused. Sincerely, Manages Ibis Campinas.
Excelent hotel, perfect location
Classificação TripAdvisor 5.0/5
Dr Jaime M Negócios - Avaliação certificada TripAdvisor
Every time I stay in this hotel I am always very satisfied with everything, even better with the attention of the reception staff. The room they gave me this time was more comfortable than the standard, I felt very good
Hi Jaime! Thank you for your words :)
Need to improve to accor standard
Classificação TripAdvisor 3.0/5
andrep142 Família - Avaliação certificada TripAdvisor
We had a good time in campinas however the room was far from quiet many people talking around the floor drunk and many carts making a lot of noise early in the morning in the 8th floor. This is the worst floor to stay. Towels in pieces (big holes) and stained. No heating and no blankets. In the first day the shower was cold.
Olá Andre, Muito obrigado por compartilhar sua experiência conosco. Lamentamos que não tenhamos conseguido apresentar durante a sua estada os nossos habituais padrões de serviço. Todas as suas informações são muito importantes para a melhoria dos nossos serviços. Será um prazer recebê-lo novamente em nosso hotel. Grande abraço. Atenciosamente, Gerência Ibis Campinas
Great location, decent service
Classificação TripAdvisor 4.0/5
Paulo A Negócios - Avaliação certificada TripAdvisor
Well located and standard service, staff is friendly and helpful. Breakfast is fine. Price is reasonable. Near to all Campinas roads and downtown. Lifts sometimes take too long to arrive during rush hours. Great hot shower!
Dear Paulo. Thank you for taking the time to share your experience with us. We appreciate you liked our breakfast and our staff will be happy to know you enjoyed your stay. We hope to see you again soon. Kind regards ibis Campinas
Classificação TripAdvisor 1.0/5
J P Negócios - Avaliação certificada TripAdvisor
I made a reservation through another website but the next day I received a message that the reservation wasn´t confirmed because they didn´t have rooms available. They said to consider the reservation canceled and sent a request to cancel the reservation on the website. I thought they were very rude sending that message (didn´t even say that was sorry!) and I replied saying that I didn´t want to cancel at that time. No reply received. Weeks after, I decided that I didn´t want to stay at the hotel. When I entered on the website, for my surprise, there wasn´t the cancellation button! They made me send an email to the website company to have my reservation canceled! If I had not decided to cancel a couple of days before the end of free cancellation, the hotel would have charged me. I think they were very mean. Terrible experience.
Dear Jina. Thank you for taking the time to share your experience with us. We are very sorry we didn't meet your expectations, in this particular situation, there were no rooms available so we had to send an e-mail cancelling the reservation. We are going to improve our system, then it won't happen again. Your comment is very important for us. Kind regards
Em parceria com o TripAdvisor
Preço inicial por uma noite para 1 pessoa na categoria de quarto próximo ao preço, exceto serviços adicionais, exceto café da manhã. Ele corresponde ao menor preço público, incluindo todos os impostos (IVA e imposto de turismo) para a acomodação em questão, encontrado no site https://all.accor.com/ hoje, para uma hospedagem de uma noite no período dos próximos 20 dias. Varia de acordo com o período e a disponibilidade. O preço só será garantido no momento da reserva. Todas as reservas (no exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva naquela moeda será garantido. Nós lhe oferecemos uma estimativa da conversão em sua moeda, mas isso não é obrigatório. No momento do pagamento, seu banco poderá cobrar taxas bancárias e/ou taxas de câmbio.Voltar ao preço do quarto