Mercure Campinas Hotel

Mercure Campinas Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 1.297 comentários

Hotel ALLSAFE. Aprovado

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Extras do hotel

  • Hotel em Campinas com piscina, sauna e academia

  • Crianças até 11 ganham desconto no café da manhã

  • Distância de 9 minutos de carro até o acesso à Rodovia Anhanguera

  • Distância de 9 minutos de carro até o acesso à Rodovia Dom Pedro I

  • Hotel em Campinas próximo ao Aeroporto Internacional Viracopos, 25 minutos de carro.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Campinas Hotel

Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério
13026510 CAMPINAS


  • De avião

    VIRACOPOS A 12,43 km / 7,72 milhas

GPS:-22.91147, -47.056214

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


Restaurante Opera Morena com variedades contemporâneas locais e internacionais. Pratos da culinária mundial assinados pela Chef Mari Turchetti. Oferece excelente carta de vinhos e de cervejas com uma rica variedade de rótulos nacionais e internacionais.

Nossas acomodações

No Mercure, fazemos tudo para que passe uma noite fabulosa na nossa companhia.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Mercure Campinas Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL  3.8/5  1.297 comentários

Classificação no TripAdvisor  4.0/5  1.325 comentários

Wifi very weak

Classificação TripAdvisor 2.0/5

HMorgan1210 Negócios - Avaliação certificada TripAdvisor

Comfort of this hotel was slightly below of the mercure standard around the world, but the very disappointing matter was wifi, very weak and sometimes not working at all. Honestly for a good level hotel that´s not acceptable.

Dear Morgan Thanks for your feesback. att

Almost perfect!

Classificação TripAdvisor 5.0/5

AderbalMuller Solo travel - Avaliação certificada TripAdvisor

Tarcisio Vieira was a great attendant, but it is not allowed to serve the welcome drink as I had on Novotel Jaragua two days ago. It will be necessary to be equal unit by unit. I desagree. Sorry, but I do not understand differente treatments hotel by hotel. I whant to think that Accor is the same instead the place or city!!!

Hello Muller, Thank you for taking the time to share your experience with us. As Accor offers different brands of hotels, the welcome drink varies according to each hotel. We hope to see you again soon. Kind regards The manager

Little disappointing

Classificação TripAdvisor 2.0/5

Paulo A Negócios - Avaliação certificada TripAdvisor

I stay at the Mercure Campinas since one year already, and it is worsening its level little by little. Breakfast is just the same, never changes, and rooms are aging. But the real worse is the internet, which simply will not let you work. Just terrible for a hotel meant for business. The only positive is the attentive staff.

Hello Paulo, We are grateful for choosing Mercure Campinas and sharing your review with us. We're sorry we did not meet your expectations. We look forward to welcoming you again. Big hug. Regards, Mercure Campinas Hotel

Confortable and nice

Classificação TripAdvisor 4.0/5

Luiz G Solo travel - Avaliação certificada TripAdvisor

rooms confortable, very good localization, near downtown and easy access to main highways, excellent breakfast. The pool in the roof is not warmed, that means it is useless for long period in the winter and there is no bar service in this roof.

Hello Luiz We are grateful for choosing Mercure Campinas and sharing your review with us. We hope to have the pleasure of welcoming you again in the near future. Big hug. Regards, Mercure Campinas Hotel

Good experience

Classificação TripAdvisor 4.0/5

Sihave72 Solo travel - Avaliação certificada TripAdvisor

Hotel with very good structure. Modern room, good and clean bathroom and nice common areas. Breakfast with a good variety. Service could be better... although that wouldn´t influence negatively my return.

Hello Thanks for taking the time to make this comment. With the vision of the guest we can adapt and improve our services even more. We look forward to seeing you again next time. Big hug. Regards, Mercure Campinas Hotel

Well located hotel

Classificação TripAdvisor 4.0/5

226richw Friends getaway - Avaliação certificada TripAdvisor

Stayed for 1 night. Arrived around 10am after a 10 hour flight. Friendly welcome. Was able to check in straightaway. Room was nice. Good shower. Located 15 minutes away from a large supermarket, free zoo within 5 minute walk. Lots of restaurants nearby. Safe location. Slept really well. Would stay again.

Olá. Estamos gratos por escolher o Mercure Campinas e compartilhar sua avaliação conosco. Esperamos ter o prazer de recebê-lo novamente em um futuro próximo. Grande abraço. Atenciosamente, Gerência Mercure Campinas

COmfortable as usual

Classificação TripAdvisor 5.0/5

Paulo A Negócios - Avaliação certificada TripAdvisor

Good price performance ratio, breakfast is very nice and with many choices. Staff is very attentious to our needs. Good selection of craft beers at the bar. Shower is excellent and I believe the location is very convenient.

Hello Paulo, First of all thank you for sharing your review with us. We were happy to know that we had a good stay at our hotel. Your opinion is a very important reference to maintain the quality standard of our services. It is very pleasant to know that we are doing a good job and serving our guests in the best way. We hope to have the pleasure of welcoming you at another opportunity. Big hug. Regards, Mercure Campinas Hotel

Good hotel. Shame about the slow service and food.

Classificação TripAdvisor 2.0/5

cafeweb Couples - Avaliação certificada TripAdvisor

Stayed 1 night at this hotel and was not very impressed. The hotel itself is of the same standard as other Mercure hotels, perhaps a bit smaller. It has a nice swimming pool at the rooftop terrace with nice views of the area.Just a shame about the service. We had lunch and ordered room service in the evening and we were both appalled at the poor and slow service we received. At lunch, we had to repeatedly ask the waiters to come to our table to take our orders, which took nearly 10 minutes. We ordered fries and it took nearly 25mins to arrive to our table. Our mains took nearly 45mins, which I believe is quite unacceptable. Our salmon was so tasteless and dry because the chef cooked it for too long.In the evening, we ordered pizza and dessert and it took just over 1 hour to be delivered to our room! Well, I have been to other Mercure hotels and regardless of the food you order, it never takes more than 30mins for it to be delivered. I would stay here for the hotel and room quality but would eat somewhere else.

Hello. Thank you for taking the time to do this evaluation. All your information is very important for the improvement of our services. We regret that we did not manage to present during your stay our usual service standards. The area coordinator is already aware of what has happened and will have taken the necessary provenances Big hug. Regards, Management Mercure Campinas

Good option in Campinas

Classificação TripAdvisor 4.0/5

Paulo A Negócios - Avaliação certificada TripAdvisor

If you need a business accomodation, with good wireless, comfortable room, nice breakfast and clean, that is a good choice. It is conveniently located near restaurats a,d with good access to main Campinas exits.

Hello Paulo, Thank you for sharing your impressions with us. We were happy to know that we had a good stay at our hotel. We look forward to welcoming you again. Big hug. Regards, Management Mercure Campinas "

Attentive, comfortable, professional

Classificação TripAdvisor 5.0/5

114silvios Couples - Avaliação certificada TripAdvisor

See no reason to be member of the Club Accor : I made my reservation in June , paid in advance and friends who have joined us for this week end had a better rate with breakfast included.I don't believe this is a fair way to compensate fidelity to the chain.

Dear Silvio Thanks for your feedback.

good one

Classificação TripAdvisor 5.0/5

349tads Negócios - Avaliação certificada TripAdvisor

This hotel was easy to get in and out and is located within an easy drive from the airport. Breakfast always very good here. Convenient car park with great service. Will definitely keep going back here.

Dear guest. Thank you for taking the time to share your experience with us. We appreciate you liked our breakfast and our staff will be happy to know you enjoyed your stay. We hope to see you again soon. Kind regards

Very Good

Classificação TripAdvisor 4.0/5

Maria Ogécia D Friends getaway - Avaliação certificada TripAdvisor

This hotel offers a great breakfast and a good price, as well as being very good in terms of cleanliness, service and location. . I usually stay at Mercury Hotel hotels in other parts of the world, especially in Europe.

Mariaog First of all thank you for the time dedicated to this advisor. We very much appreciate your comments regarding your stay at the Mercure Campinas. It is always a pleasure to receive positive feedback. Carlos Telecki General Manager


Classificação TripAdvisor 5.0/5

GersonP159 Couples - Avaliação certificada TripAdvisor

I recommended it !. Educate, helpful professionals, from de parking, reception, bar, breakfast. Tank you all !!! Hotel well located, facilitating acess to allneighborhoods. The room is comfortable and the facilities clean!

Gerson, Obrigado pelo tempo dedicado à nossa avaliação. Ficamos felizes por compartilhar sua experiência. Atenciosamente, Carlos Telecki Gerente Geral

Good hotel and location

Classificação TripAdvisor 4.0/5

Fernando T Negócios - Avaliação certificada TripAdvisor

Hotel and rooms are good (superior room) Bar with good beers (recommend IPA one) and decent meals. location is good, not many restaurants outside, you need a car to go to a restaurant. check out very busy during rush hours, may take 20 minutes.

Fernando, First Of all thank you for your time in this survey. We are glad that you enjoy our Beer Menu. Best Regards


Classificação TripAdvisor 4.0/5

Elias C Couples - Avaliação certificada TripAdvisor

Everything ok. No surprises when hosted at Mercure Hotels. You know it's a good room, good service, good breakfast. Could improve the location. But the easy access is a good reason for its location. Nice after all.

Elias, Thank you for this survey. We are glad that you enjoyed the stay. Best Regards, Carlos Telecki General Manager

High price for low quality

Classificação TripAdvisor 2.0/5

123marcus Negócios - Avaliação certificada TripAdvisor

My room was not really is expensive and not good...breakfast is good but also very expensive (12,50 euros!)..swimming pool really small..from the pictures seemed bigger..I think it is overpriced

Dear Marcus. Thank you for taking the time to share your experience with us. We appreciate you liked our breakfast. We are updating the photos on our website, so it can really show how big is the pool. We hope to see you again soon. Kind regards

The Excellent Trip

Classificação TripAdvisor 5.0/5

Jaime C Família - Avaliação certificada TripAdvisor

Everything was excellent! The room was totally comfortable and perfectly cleaned. Certainly, my family and I will be pleased to stay at Mercure Campinas every single time when back to Campinas. All the best, Happy New Year!

Dear Jaime, thank you! We´ll see you soon! Yours, Carlos Telecki General Manager

problems to book , problems with the hotel, problems to receive the points in my fidelity card

Classificação TripAdvisor 2.0/5

joseeZ3648IZ Negócios - Avaliação certificada TripAdvisor

1) I booked 3 rooms , 2 for me and one for one workmate . At the moment of booking I have to paid the 3 rooms and when we made the check in , the front desk was not able to let my workmate to pay her own room, so I have to face the cost of the 3 rooms. At the same time they only let me earn points for one room at my fidelity card. 2) the hotel had a problem with the water and they moved to other hotel with less category of the mercure, so they forced me to paid in advance for a service that they were not able to supply for the water problem at the hotel.

Dear Jose, Thank you for your review! I would appreciate if you contacted us so we can understand what happened, to give you proper feedback regarding your booking issues. My direct email is Yours, Carlos General Manager

Excellent Value

Classificação TripAdvisor 4.0/5

288nadb Negócios - Avaliação certificada TripAdvisor

Clean, nice, well located hotel Nice and friendly stuff who appreciate your business I have only stayed one night, but compared with another Mercure hotel in Sao Paulo, where I stayed the next 2 nights, the Campinas one was a very good value!

Dear Nad, Thank you for taking the time to share your experience in our hotel. I will proudly share your comments with our team. I am sure they will be pleased and motivated by reading them.

Very Good

Classificação TripAdvisor 4.0/5

agmpsico Família - Avaliação certificada TripAdvisor

Dishes were dirty in the breakfast... Besides that, i asked that the room from my mom could be in the same floor that mine. And it was not there. The location was perfect for us. People we nice. The room was silent and dark in the night, this is very good.

Dear Guest, Thank you very much for your review about your experience at Mercure Campinas Hotel. I sent your comments to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

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