Novotel Hildesheim 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 713

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Novotel Hildesheim - Image 1
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Bahnhofsallee 38, 31134 HILDESHEIM, Germany

Opis

O hotelu

  • An ALLSAFE-certified hotel

  • Located in the heart of the city, 5 minutes to the historic center

  • 120 comfortable rooms and 8 meeting facilities

  • 24/7 self-service in our lobby: Kukime Shop with cool drinks and snacks

  • Free WIFI

Nasze pokoje

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Lokalizacja hotelu

Novotel Hildesheim

Bahnhofsallee 38
31134 HILDESHEIM
Germany

Pozycja GPS:52.155709, 9.95596

Telefon
Faks +49 5121 1717700

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANT SUELTINO

In our restaurant Sueltino you can enjoy our rich breakfast buffet in the morning. For lunch and dinner, the restaurant is open exclusively to work meeting groups and companies by prior notice.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 713

Ocena TripAdvisor  4.0/5  Liczba opinii: 479

Value for money

Ocena na stronie TripAdvisor 4.0/5

845claryg Rodziny - Opinia zatwierdzona w TripAdvisor

Nice hotel with spacious and clean rooms located in a large green area near the historical city Center. Comfortable beds. We really appreciated the shampoo and body wash from Rituals. Parking area beside the hotel Polite and helpful staff. Did not try the breakfast since it was an extra cost.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager

Nice stay

Ocena na stronie TripAdvisor 5.0/5

svenMarch74 Opinia zatwierdzona w TripAdvisor

Friendly and customer focused service team. Check in/out fast. Spacious rooms in good conditions..... houskeeping is doing a great job! WiFi fast and stable enough for HD streaming :-) Car parking directly at the hotel. Central location and just five minutes to the Autobahn. I'll definitely come back!

Dear Sven, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick General Manager

Beautiful hotel

Ocena na stronie TripAdvisor 5.0/5

wimtraveler2021 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Beautiful hotel at walking distance from the scenic city centre. Very nice bar and good food if you want to stay in the hotel. Nice people and clean rooms. For me the matras was to hard. I don't need 200 letters to express my review.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Courteaux General Manager

A good value for money

Ocena na stronie TripAdvisor 5.0/5

Gerris-Lacustris Couples - Opinia zatwierdzona w TripAdvisor

The room was a decent size and clean. The beds super comfortable. The staff very friendly and attentive. We paid €209 for two nights and two adults, Saturday to Monday. Not too shabby if you ask me. The hotel car park was €8 per night. As it is in the middle of the town it did not belong to the hotel, at least not alone. Town folk could park there, too. So that’s not too bad. We have stayed there several times over the past 30 years and were never disappointed.

Dear Gerris-Lacustris, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you many more times.. Sincerely, Josefine Wieczorek, Sales

Very Nice.. but just from the outside

Ocena na stronie TripAdvisor 2.0/5

SidA2710 Couples - Opinia zatwierdzona w TripAdvisor

Sadly having a negative review about an Accor hotel after a very long time.. So here goes - first look at the hotel, completely impressed. Great structure, beautiful green surroundings, just amazing - check in: Saturday 7th August. The lady at the counter seemed genuinely upset that we had decided to disturb her by checking in. Having a bad day perhaps ? Sorry but you chose to work in the service industry. - At 14:15 i was told that I have to pay more since check in time is 15:00. Unfortunately I had to throw out the 'I am a Gold member' card. Does it need to come to this ? Shouldnt the system be checked first before asking a client to pay ? While I know this is Germany / Europe etc. and service is not considered important, I would make it clear I was not expecting a red carpet or trumpets. A simple smile and welcome to the hotel would have been enough. -No welcome drink voucher offered. I did not even bother asking for one. In the rest of the world the Gold card (or membership) is acknowledged with a thank you or a welcome back etc. Again not life changing at all. But isnt that the reason one stays in a chain hotel instead of family BnB's or Airbnb etc. so that one can expect uniformity irrespective of the location? Something for Accor to ponder about. Room - There is no AC. Just FYI. No complains because I had just assumed there will be one and not checked in advance - Booked a double bed which ended up being with 2 seperate single matresses. So if you are there with your partner and hoping to even hug in bed, one of you will slip in between the matresses. Bizarre ! Location - great with respect to the train station and all other sigh seeing venues - negative because it is close to a (what seems major) intersections and open windows and emergency vehicles can make life tough. Lastly.. There was no espresso machine in the room and if I remember correctly no bathrobe either. While the corona excuse might be valid, I believe anyone willingly chosing to stay in a hotel will not suddenly get worried because of an espresso machine in the room. Please do not advertise it anymore or state it clearly that is to save money. The biggest positive - Free parking Quote EXECUTIVE - 1DB BED 2 Adults , 0 Child Even more space for added comfort. Our Executive Rooms offer plenty of space along with various extras, such as a free minibar, free premium WIFI, free room service, Nespresso machine in the room, bathrobe and free parking. Unquote

Dear SidA2710, thank you for taking the time to write us about your experience about your stay in our hotel. I am very sorry that you had an extremely bad experience with us, for which we sincerely apologize. Our employee was made aware of his misconduct and trained again in the most important points. I want to apologize,too, that you did not receive your benefits for your loyalty membership and that you did not feel special. We appreciate your helpful and constructive criticism, through which we can improve our service even better in the future. I know that this will not make up for your experience, but I hope that our little redress on your loyalty card will express you our deepest regret and that you would give us a chance to regain your trust. Sincerely Laura Tilly, Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 449 Liczba opinii 9.1/10 Lokalizacja
  • 568 Liczba opinii 6/10 Pokój
  • 471 Liczba opinii 8.4/10 Obsługa
  • 23 Liczba opinii 6.5/10 Internet
  • 333 Liczba opinii 7.3/10 Śniadanie
  • 304 Liczba opinii 6.3/10 Komfort
  • 198 Liczba opinii 5.8/10 Klimat
  • 167 Liczba opinii 7/10 Czystość

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Hildesheim - wszystkie nasze hotele

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