Novotel Freiburg am Konzerthaus 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 693

Novotel Freiburg am Konzerthaus - Image 1
Novotel Freiburg am Konzerthaus - Image 2
Novotel Freiburg am Konzerthaus - Image 3
Novotel Freiburg am Konzerthaus - Image 4

Opis

O hotelu

  • Hotel ma certyfikat SGS FRESENIUS Institute ALLSAFE.

  • Leżymy 5 minut spacerem od pięknego starego miasta i lokalnych atrakcji

  • Oferty rodzinne, pokoje rodzinne i dwa pokoje tematyczne: muzyczne i czarnoleskie.

  • Wycieczki do Schwarzwaldu, Europaparku, Szwajcarii i Francji

Nasze pokoje

Lokalizacja hotelu

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Niemcy

Pozycja GPS:47.995369, 7.841306

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 2 693

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 198

It leaves a lot to be desired except for location

Ocena na stronie TripAdvisor 2.0/5

nyrobina Opinia zatwierdzona w TripAdvisor

It's a great location; across from the train and major tram station. But as a place to stay, it leaves a lot to be desired. The biggest problem was the inadequate hotel infrastructure. Taking a shower in the morning meant suffering through constant temperature fluctuations, from burning hot to ice cold and everything in between. On two very cold nights, the room remained freezing even though the thermostat was set to the highest. We had to get a space heater and extra blankets. I shared the room with my daughter, and in order to charge 2 phones we had to unplug the tv because the room only had 1 extra outlet. To charge 2 phones and power the space heater, we also had to unplug a lamp. Besides the hotel infrastructure, the staff was completely unhelpful. To get the extra blankets and space heater at midnight, I had to go down to the lobby twice to carry them up. When asked for ice so my daughter could ice her sprained ankle, we were told to call the kitchen ourselves, or go to the bar, things that the front desk had to do after I tried unsuccessfully first. We'll be back in Freiberg because my son lives there, but I don't plan on staying at the Novotel again.

Standard, drab Novotel experience. It definitely doesn't delight.

Ocena na stronie TripAdvisor 2.0/5

Instantcalm Opinia zatwierdzona w TripAdvisor

The location is great for a city hotel, next to Freiburg main station. The rooms are the standard Novotel variety, but look a little dated now. The air conditioning leaves much to be desired (the control unit in the room is for show only). Parking is ruinously expensive (€20 per night), as is breakfast (I'm not sure how many people would be willing to stump up €27 per person when they can get freshly-made, delicious bakery products (with seating) at the station opposite the road for a quarter of the cost. We found the staff unable to smile or help when there was a rush at check-in, but super-friendly otherwise. All in all, one takes it in one's stride as a business traveller as the company's paying, but as a leisure traveller we felt it to be just another revenue-maximising outfit for Accor, which as a chain has probably just grown too big to care.

Novotel Freiburg

Ocena na stronie TripAdvisor 3.0/5

tomdD413GA Rodziny - Opinia zatwierdzona w TripAdvisor

Terrible services, not very pro-active staff at the reception. Terrible location, strange entities wandering outside especially during evening, not very safe environment.

Bad hotel

Ocena na stronie TripAdvisor 2.0/5

nvoosten Rodziny - Opinia zatwierdzona w TripAdvisor

We booked two rooms of which one was very hot and the air conditioning couldn't get the room at an acceptable temperature. Breakfast was bad, really bad and extremely overpriced (€27!!). No more Novotel for us. Didn't have the decency to react to our problems either.

Super lokalizacja

Ocena klientów 4.5/5

Maciej Pobyt służbowy - Opinie potwierdzone ALL

Dobra lokalizacja , miła obsługa, przestronne pokoje i duże łazienki

Szanowny Panie Macieju, dziękujemy za pozytywną opinię. Cieszymy się, że docenił Pan naszą dogodną lokalizację, przyjazną obsługę oraz wygodne pokoje z dużymi łazienkami. Zapraszamy ponownie do Novotel Freiburg am Konzerthaus. Kind regards Sinan Kapamaz Guest Relations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 378 Liczba opinii 9.4/10 Lokalizacja
  • 1 531 Liczba opinii 6.3/10 Pokój
  • 1 213 Liczba opinii 7.7/10 Obsługa
  • 38 Liczba opinii 7.1/10 Internet
  • 886 Liczba opinii 8.1/10 Śniadanie
  • 537 Liczba opinii 6.2/10 Czystość
  • 410 Liczba opinii 3.7/10 Klimat
  • 375 Liczba opinii 3.6/10 Dobra oferta cenowa

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