Mercure Neu-Isenburg 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 433 görüş

En iyi fiyat
garantisi
Mercure Neu-Isenburg - Image 1
Mercure Neu-Isenburg - Image 2
Mercure Neu-Isenburg - Image 3
Mercure Neu-Isenburg - Image 4
Frankfurter Str. 190, 63263 NEU ISENBURG, Germany

Açıklama

Otel ekstraları

  • Central location, good transport links A5, A3, A661. Isenburg center with approx. 130 shops

  • Parking garage with 200 parking spaces

  • 7 conference rooms for up to 150 guests

  • Bar & Bistro "Flieger-Bar"

  • 143 modern rooms with comfortable beds, TV and WIFI

Konaklama olanaklarımız

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Germany

GPS:50.047754, 8.695288

Telefon
Faks +49 6102 59942900

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Flieger-Bar

Tomato juice and other drinks are available in "Flieger-Bar" in the heart of our lobby, the Departure Lounge! Cockpit and galley in one. Guests and locals meet there. It's like a holiday and is beautiful!

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  433 görüş

TripAdvisor Derecesi  4.0/5  330 görüş

Didn't feel welcome

Tripadvisor puanı 2.0/5

Ciina TripAdvisor onaylı yorum

Arrived lateish, just after 11pm directly from the airport. The hotel doors were looked and there was a sign to call a number. I called several times and ended up with a voice mail in German only. Ended up having to bang on the door to alert one of the guests in the bar who could let me in. Finally the night staff arrived and they had a lot of difficulties logging in, had no info that I booked with breakfast. The whole check in took well over 30 minutes. I have never felt so unwelcomed at a hotel. Rooms were ok but very warm. Comfy bed. Bathroom ok but with very think towels. Breakfast was ok but nothing special at all. I will never stay here again and I dont think this is a 4 star hotel, 3 is more like it

Dear passenger, thank you very much for your feedback. Unfortunately, you did not quite enjoy your stay at our hotel as planned. We apologize for this. We always strive to offer the best customer service and to give the guest an experience. Unfortunately, we did not succeed in this and we would be very happy if you would give us a chance to stay with us next time. We take your criticism very seriously and will discuss the open points with the hotel team to make the next stay positive for you, SORRY !! Captain and Crew.

Ideal for Business Short Stay

Tripadvisor puanı 5.0/5

S3513KOthomass TripAdvisor onaylı yorum

Just what you need for a short stop over in Neu-Isenburg. Central and in walking distance to shops and restaurants. Room was nice and compact, nothing more nothing less. Shower had good power and hot water, room cleaned each day. A small gym area for a quick workout and continental breakfast each morning. Coffee could be better. Staff very pleasant on check-in and in the bar area. Will return while on business trips from Ireland 🇮🇪

Hello to Ireland, dear passenger, thank you very much for your positive feedback. We really appreciate your great review and we are delighted that you had a great experience with us. We strive to provide the best customer service and we are pleased to hear that we succeeded. Thank you for staying with us and we look forward to welcoming you on board again soon. Thank you very much Captain Lars and Crew

Airport themed hotel with very good price/quality ratio

Tripadvisor puanı 4.0/5

389janaf İş - TripAdvisor onaylı yorum

Was staying here only for 1 night driving back from a meeting, and I was nicely surprised as I was staying in another Mercure few days before and didn't like that one. The decoration in this hotel is excellent! Friendly and helpful staff at the reception, good asian restaurant just next door - it is great that we could order there and the hotel staff brought our plates to the hotels restaurant. The room was clean. Breakfast was a tiny bit disappointing - I didn't like the eggs (too hard,dry), otherwise enough choices.

Dear Jana, Many thanks for having been our guest. We very much appreciate your kind comments and good score, I will pass them on to my whole team! We hope to welcome you back on board within the near future again. Many thanks and best regards Marc Prokop General Manager

Very decent hotel, excellent price/quality ratio

Tripadvisor puanı 4.0/5

Matthijs2517 İş - TripAdvisor onaylı yorum

Stayed here for one night, hotel is clean, friendly staff and welcome. Very decent breakfast and parking is well organized too. Room was clean and good size, bathroom a little 70’s. Bar staff was friendly and a good choice of drinks at normal prices. Would stay again.

Dear Matthijs, Many thanks for staying with us and taking the time to drop us a short review on Tripadvisor. We appreciate your kind comments and good score, glad to read that you enjoyed your stay with us. We look forward to welcome you back on board very soon hopefully! Take care and best regards Marc Prokop General Manager

Okay for one night

Tripadvisor puanı 3.0/5

trilingualtravels Aileler - TripAdvisor onaylı yorum

Great for a short stay. We came for the Coldplay concert and the Hotel was great for a short night. Bed was comfy, however we had a double room booked and only one towel, one pillow and one quilt. We told reception before leaving for the concert (16:00) but when we returned at 23:00 nothing had been brought to the room and there was only one person at reception arranging everythung so we had to wait almost an hour for the Pillow and blanket. When we returned at night someone had ripped a light of the wall and there was glass everyhwere, we tol the night concierge but it was all still there in the morning when we left at 10am. Breakfast was very hectic and not enough tables for all the guests, the two women did everything they could but couldnt get everything cleared and restocked in time. I think the Hotel is clearly understaffed. We used our points for the stay but in fairness, you can get better for the nightly price you pay here. The area isnt the greatest either

Dear Sir, We thank you for your visit and comments on Tripadvisor. Referring to your critical points mentioned we apologize for the inconvenience caused. I am sorry that we did not meet your expectations during this busy weekend. Indeed we had some challenges with the quantity of staff, hoping to have this solved in the meantime. Anyway we thank you for your understanding and would be delighted to welcome you back on board within the future again. Take care and best regards Marc Prokop General Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 194 görüş 9.2/10 Konum
  • 372 görüş 7/10 Oda
  • 341 görüş 9/10 Hizmet
  • 9 görüş 7.3/10 Wifi
  • 180 görüş 6.7/10 Kahvaltı
  • 160 görüş 7.5/10 Hijyen
  • 152 görüş 6.3/10 Konfor
  • 103 görüş 4.6/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Neu Isenburg şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.