Mercure Neu-Isenburg 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 172 comentários

Mercure Neu-Isenburg - Image 1
Mercure Neu-Isenburg - Image 2
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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Localização central com boas vias de comunicação - A5, A3, A661. Isenburg com aprox. 130 lojas

  • Garagem de estacionamento com 200 lugares

  • 7 salas de conferências com capacidade para até 150 convidados

  • Bar & Bistro "Flieger-Bar"

  • 143 quartos modernos com camas confortáveis, TV e WIFI

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

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Localização do hotel

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Alemanha

GPS:50.047754, 8.695288

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

Flieger-Bar

Sumo de tomate e outras bebidas disponíveis no "Flieger-Bar" no centro do nosso átrio, o Departure Lounge! Cockpit e cozinha em simultâneo. Reúne hóspedes e locais. É como umas férias e é lindo!

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.5/5  172 comentários

Classificação do TripAdvisor  4.0/5  318 comentários

Airport themed hotel with very good price/quality ratio

Nota Tripadvisor 4.0/5

389janaf Negócios - Avaliação com certificação TripAdvisor

Was staying here only for 1 night driving back from a meeting, and I was nicely surprised as I was staying in another Mercure few days before and didn't like that one. The decoration in this hotel is excellent! Friendly and helpful staff at the reception, good asian restaurant just next door - it is great that we could order there and the hotel staff brought our plates to the hotels restaurant. The room was clean. Breakfast was a tiny bit disappointing - I didn't like the eggs (too hard,dry), otherwise enough choices.

Dear Jana, Many thanks for having been our guest. We very much appreciate your kind comments and good score, I will pass them on to my whole team! We hope to welcome you back on board within the near future again. Many thanks and best regards Marc Prokop General Manager

Very decent hotel, excellent price/quality ratio

Nota Tripadvisor 4.0/5

Matthijs2517 Negócios - Avaliação com certificação TripAdvisor

Stayed here for one night, hotel is clean, friendly staff and welcome. Very decent breakfast and parking is well organized too. Room was clean and good size, bathroom a little 70’s. Bar staff was friendly and a good choice of drinks at normal prices. Would stay again.

Dear Matthijs, Many thanks for staying with us and taking the time to drop us a short review on Tripadvisor. We appreciate your kind comments and good score, glad to read that you enjoyed your stay with us. We look forward to welcome you back on board very soon hopefully! Take care and best regards Marc Prokop General Manager

Okay for one night

Nota Tripadvisor 3.0/5

trilingualtravels Famílias - Avaliação com certificação TripAdvisor

Great for a short stay. We came for the Coldplay concert and the Hotel was great for a short night. Bed was comfy, however we had a double room booked and only one towel, one pillow and one quilt. We told reception before leaving for the concert (16:00) but when we returned at 23:00 nothing had been brought to the room and there was only one person at reception arranging everythung so we had to wait almost an hour for the Pillow and blanket. When we returned at night someone had ripped a light of the wall and there was glass everyhwere, we tol the night concierge but it was all still there in the morning when we left at 10am. Breakfast was very hectic and not enough tables for all the guests, the two women did everything they could but couldnt get everything cleared and restocked in time. I think the Hotel is clearly understaffed. We used our points for the stay but in fairness, you can get better for the nightly price you pay here. The area isnt the greatest either

Dear Sir, We thank you for your visit and comments on Tripadvisor. Referring to your critical points mentioned we apologize for the inconvenience caused. I am sorry that we did not meet your expectations during this busy weekend. Indeed we had some challenges with the quantity of staff, hoping to have this solved in the meantime. Anyway we thank you for your understanding and would be delighted to welcome you back on board within the future again. Take care and best regards Marc Prokop General Manager

Nice hotel but a few strange things!

Nota Tripadvisor 4.0/5

amycO767NR Friends getaway - Avaliação com certificação TripAdvisor

This hotel is very nice, staff were helpful and allowed us to sit outside eating takeaway while using the bar, room was perfectly clean and bed comfy and large. However very bizarrely our double room (with a large double bed and booked for two people) had only one towel and only a small single duvet that had been turned around to try and cover the whole bed (it didn't). The towel was not a disaster but it really wasn't possible to sleep two people under the single duvet. When I went to reception to ask about it, others were there with the same query. To the hotel's credit we were quickly provided with double duvets (and extra towels), but I do wonder what caused the issue in the first place. I think the staff who gave me an extra duvet explained it to someone else that was there but in German so I didn't catch it. Also sadly the window in our room didn't open and it was very hot so that was a shame, but the AC worked well on the plus side. Overall a nice stay and I would recommend as I imagine the strange towels/linen situation was a one off. Nice area as well and well-connected to a tram stop

Dear Sir, Many thanks for your visit and detailed review. We appreciate your comments and thank you for your good score. We apologize for the missing duvet as well as the towel and thank you for your understanding. We hope to welcome you back on board within the near future! Many thanks and best regards Marc Prokop General Manager

A super stay!

Nota Tripadvisor 5.0/5

grumpywhelk Famílias - Avaliação com certificação TripAdvisor

Friendly staff, everything clean and just as it should be. The breakfast was spot on and the bedroom was perfect. A very good representation of mercure hotels. Super parking and easy to book in. I'd go again

Dear Sir, Many thanks for flying with us :) We appreciate your kind and individual comments. We are delighted that you enjoyed your stay with us. Looking forward to welcome you back on board soon. Take care and best regards Marc Prokop General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 119 comentários 9.2/10 Localização
  • 258 comentários 7.1/10 Quarto
  • 214 comentários 8.9/10 Serviço
  • 8 comentários 3.1/10 Internet
  • 114 comentários 6.3/10 Limpeza
  • 108 comentários 5.9/10 Conforto
  • 104 comentários 8.1/10 Pequeno-almoço
  • 28 comentários 5.7/10 Comida

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