Informacja

Mercure Neu-Isenburg 4 gwiazdki

Ocena klientów 4.3/5 Liczba opinii: 2 020

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Mercure Neu-Isenburg
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+ 22 Usługi

O hotelu

  • Central location within easy reach of the A5, A3 and A661. Isenburg has around 130 shops

  • Undercover car park with 200 parking spaces

  • 7 conference rooms for up to 150 people

  • The "Bar Bistro Mainhattan" offers regional and international cuisine.

  • 143 modern rooms with WIFI, TV and tea and coffee making facilities

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 neu isenburg
niemcy

Tel: +49610259940

Faks: (+49)6102/59942900

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • X19 :  BUS X19 ISENBURGZ.SUED

  • S4 => BUS X19 :  S4 => BUS X19 NEU-ISENBURG HAUPTBAHNHOF

  • Samolotem

    FRANKFURT AIRPORT W 9km / 5,59 mil

  • Pociągiem

    FRANCFORT/FRANKFURT W 9km / 5,59 mil

  • Pociągiem

    NEU-ISENBURG W 3km / 1,86 mil

Pozycja GPS:50.047754, 8.695288

Usługi hotelowe

Flieger-Bar Zdjęcie nieumowne

Tomato juice and other drinks are available in "Flieger-Bar" in the heart of our lobby, the Departure Lounge! Cockpit and galley in one. Guests and locals meet there. It's like a holiday and is beautiful!

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Parking
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Automat z przekąskami i napojami
    • Snack and beverage machine Dodatkowa opłata
  • Śniadanie
    • Buffet Dodatkowa opłata
Spotkania/Wydarzenia
  • Sale konferencyjne: 7
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 143
    • Liczba pokoi dla osób niepełnosprawnych: 1
    • Liczba pokoi rodzinnych: 0
    • Liczba pokoi łączonych: 0
    • Liczba pokoi dla niepalących: 143
    • 5 piętra
  • Języki, jakimi posługuje się personel hotelu
    • English
    • German
    • Russian
    • Portuguese
    • French
    • Spanish
  • Pralnia / obsługa parkingu
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line Dodatkowa opłata
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Klimatyzacja
    • Air Conditioning
  • Udogodnienia dla osób niepełnosprawnych
  • Całkowity zakaz palenia na terenie całego obiektu
  • Winda na wszystkie piętra
  • Zameldowanie i wymeldowanie
    • Express check-out
    • Express check-in
  • Dostępne przybory biurkowe
    • Shoe shine machine
  • Żelazko
    • Iron at reception
  • Depozyt w recepcji
    • Safe deposit box at reception
  • Wymiana waluty
    • Currency exchange
Dojazd
  • Tiefgarage Dodatkowa opłata
    • On site
    • 200 Miejsca parkingowe
    • Private
    • Parking opened 24/7
Butiki/zakupy
  • Shopping mall
Rodzina
  • Usługi dla dzieci
    • Childrens TV Channels

Nasze pokoje

At 4-star Mercure Neu-Isenburg you choose Classic rooms, Superior, Privilege design or themed rooms. We always have the right one for our business and leisure travellers, families, pilots and crews. Space to float on cloud 7 after a stressful or eventful day. You can also spend relaxing hours at our "Flieger-Bar" in the lobby or on our summer terrace with drinks of all kinds and small meals.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 10

  • Maks. rozmiar: 176 m²

  • Maks. pojemność: 150 osoby

  • Maks. liczba uczestników bankietu: 100 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Neu-Isenburg

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.3/5

Liczba opinii: 2 020

Ocena TripAdvisor 4.0/5

Liczba opinii: 298

the new style of the Mercure in Neu-Isenburg

Ocena na stronie TripAdvisor 5.0/5

peterschneidersp Business - 14/10/2021 Opinia zatwierdzona w TripAdvisor

I was very pleased about the new style after its great rework of the hotel. The reception desk, the breakfast room, the bar and the rooms all of it looks in a style of an aircraft and / or airport. The hotel people are beautiful dressed too. Everything is new and clean. Congratulation to it.

Dear Peter, Many thanks for flying with us :) We appreciate your kind feedback and are very pleased that you enjoyed your stay with us. I will share your comments with my whole team. We look forward to welcome you back on board very soon. Take care and best regards Marc Prokop General Manager

Korzystna lokalizacja blisko lotniska, ładnie urządzone pokoje, miła, uprzejma obsługa, pyszne śniadania

Ocena klientów 5.0/5

Bogusław Pobyt służbowy - 16/08/2021 Opinie potwierdzone ALL

Hotel jak najbardziej godny polecenia

Dear Mr. D., I am very pleased that you took the time to review your visit with us at Mercure Hotel Neu-Isenburg. Thank you for your review and the nice feedback. It is always a pleasure to hear, that our guests enjoyed our services and the overall stay with us. On behalf of the team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remarks on the staff. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Best regards Claudia Roth Front Office Manager

Feedback

Ocena na stronie TripAdvisor 1.0/5

andreasbradt Business - 12/10/2020 Opinia zatwierdzona w TripAdvisor

room very noisy, even turned off the airconditioning was making noise; room very hot; dirty bathroom; pillows not comforable; General atmosphere uncomfortable; Food in the Restaurant not good; breakfast not 4 star Niveau at all

Dear Mr. Bradt, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport Neu Isenburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Marc Prokop General Manager

overnighter en route across Europe

Ocena na stronie TripAdvisor 5.0/5

velikimajmun Family - 12/03/2019 Opinia zatwierdzona w TripAdvisor

Really well-run hotel, in great shape compared to other Mercures in the area and well located close to the main north-south highway...and very helpful staff. One word of warning, there are only three ground level parking places and whilst there is plenty of underground parking, the height limit os 1.90m and so anyone with a top box is going to struggle (and an SUV with top box hasn't a hope!)

A great business hotel

Ocena na stronie TripAdvisor 5.0/5

RalfR177 Business - 03/12/2018 Opinia zatwierdzona w TripAdvisor

Beautiful hotel with great interior. The personell was very friendly and helpful. The close proximity to the Neu-Isenburg Zentrum is also a plus. Additionally, you can find a lot of good restaurants in the area.

Thank you so much for the stellar review. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the amazing remarks on the staff. We really hope to be able to welcome you again as our guest. Best regards, Sarah Rinke General Manager

Modern style hotel but at a too high price

Ocena na stronie TripAdvisor 4.0/5

whebel Business - 23/10/2018 Opinia zatwierdzona w TripAdvisor

The hotel is located in the middle of Neu-Isenburg (close to Frankfurt city). It is a modern style hotel with very friendly and helpful personal. For a four star hotel, rooms are - in my personal opinion - a bit too minimial in equimpent. Howeer, sleeping comfort is quite fine, but I'm accustomed to something different in the four star class of Accor Hotels.Concerning this, the price seems to be too high to me. Something around 100 EUR per night (excluding breakfest) would be okay, but not 159,- EUR

Thank you very much for the positive feedback and the nice remarks especially on the staff. We are very pleased that you enjoyed our services and your overall stay with us. We really hope to be able to welcome you again as our guest. Best regards, Sarah Rinke General Manager

Nice Hotel located in town center

Ocena na stronie TripAdvisor 4.0/5

Jan A Solo travel - 19/06/2018 Opinia zatwierdzona w TripAdvisor

Very polite, helpful staff. My online check in hadn't worked for some reason but I knew that before I arrived and still I was checked in next to no time. Room pleasant with all the trimmings. There is a very nice pleasant bar in the hotel with a friendly barman who took care of both my and my dog's thirst. I didn't get to try the restaurant as it was very full and noisy. (Hotel informed me that two coach loads of guests had arrived and were taking advantage of the restaurant). It wasn't a problem though as there are many restaurants and a shopping center within a few steps of the hotel. The only issue I had was with the Wifi (or WLAN). I only had about 29% to 39% reception most of the time which isn't good. Hotel needs to look at that. When I told reception (at checkout), I was informed some floors have a better reception than others and that on my next stay they would book me on another floor. Would I stay again?? Yes I would, great staff and I felt welcome.

Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the Wi-Fi. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sarah Beckmann General Manager

A little disappointing

Ocena na stronie TripAdvisor 3.0/5

darrenpears0n Business - 11/04/2018 Opinia zatwierdzona w TripAdvisor

I stayed here for 2 nights while working in Frankfurt. A few problems, booked a room with a double bed, when I got there it had two single beds and the man on the desk said he could not change it, see the desk people in the morning, they changed it, The hotel was far to hot and I couldn't turn the room temperature down so had to have the window wide open all night. They have funky headboards with odd nobs sticking out into the pillow area, this made it uncomfortable to sleep with your head any where near the pillow. It was clean and the staff polite, Lots of German TV channels, no English speaking ones If i were going to Frankfurt, I may choose another hotel rather than this one, but wouldn't be upset if I stayed here again.

I sincerely apologize for the problems that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our reservations department including the check-in/ procedures. Sorry to also learn that our air condition was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. Best regards, Sarah Beckmann General Manager

Perfectly Good Basic Airport Hotel

Ocena na stronie TripAdvisor 4.0/5

ericsP9411FK Couples - 11/02/2017 Opinia zatwierdzona w TripAdvisor

Nothing fancy, but reasonable value for the money. Comfortable, clean room. Indoor parking under the hotel for a price, although I don't remember how much. Good shower. Sufficient electrical outlets. All in all, perfectly good.

Dear Guest, thanks a lot for you stay and for your comment. We are very pleased that you enjoyed the hotel facilities and your stay in Neu-Isenburg. Your comment is very helpful for us to continue improving our service. We would be glad to welcome you again ! Best regards Team Mercure Hotel Frankfurt Airport Neu-Isenburg / Germany

Very comfortable hotel near the airport

Ocena na stronie TripAdvisor 4.0/5

perlogalism Business - 26/01/2017 Opinia zatwierdzona w TripAdvisor

I suspect my stay was similar to many others; an overnight prior to a morning flight. As such, all I needed was a comfortable bed, a hot shower and a decent meal. This hotel delivered on all counts. In addition I'd say it was very clean and the staff were extremely efficient, fun and all spoke good English. If I'm ever back in the area, I won't hesitate to book here.

Dear Guest, Thank you very much for your stay and for your comment and time. We are very pleased that you appreciated your stay with us. Your feedback will be forwarded to our team, as a motivation to continue improving our service in the future. We look forward to welcoming you again ! Best Regards, Mercure Hotel Frankfurt Airport Neu-Isenburg, Germany the manager

Great alternative to airport and Frankfurt city centre hotels

Ocena na stronie TripAdvisor 4.0/5

Mark_Biz_Traveler Business - 16/01/2017 Opinia zatwierdzona w TripAdvisor

Great location for when you do not want to spend the night at a (depressing) airport hotel or equally do not want to make the longer and more expensive journey into Frankfurt - this hotel is in Neu-Isenburg. I must have stayed here 20+ plus over the last 10 years or so. One great reason to stay here is that you have 1) a very nice and large mall about 125 meters away and 2) you can eat and drink at the fabulous Rincon restaurant which is a mere 75 meters away across the road. The hotel itself caters with all the basics plus something extra, so it has a restaurant and a bar, but more than just basic as the menu is pretty good and the bar actually feels like bar.The rooms are just fine and you get an iron brought up to your room should you need one. One down side however - and this has something that has bothered me for the last 10 years - and that is that during the winter the rooms are just too cold. The temperature parameter settings are very limited and the duvets are not suited to protect you against colder temperatures. It makes showering in the morning an uncomfortabl experience.

Nice stopover near Frankfort airport

Ocena na stronie TripAdvisor 5.0/5

Bruce B Family - 11/04/2016 Opinia zatwierdzona w TripAdvisor

We spent a wonderful week at the Mercure Hotel Friesenstraße, Köln and booked one night at this location nearest the Frankfurt Airport. We wanted to be sure we would have time to travel to Frankfurt and turn in our rental car at the airport. It was a short walk from the hotel to restaurants in the charming little town of New-Isenburg. After a walk along the Main River we had our last German meal/beer/wine at a local restaurant then a comfortable night before our flight back to the US. Of course the hotel staff spoke English. There is a free shuttle to the airport, so you can turn in your rental car the night before the flight and save the hotel parking fee. As of last week the shuttle only goes to Terminal One, so make time for a little walk if traveling from Terminal Two. I just discovered Mercure Hotels for this trip to Germany but will surely be using them again.

Ocena klientów 4.5/5

Anonimowo Pobyt służbowy - 10/03/2016 Opinie potwierdzone ALL

Wszystko OK, oprócz jednej sprawy: wentylacja w łazience powodowała bardzo duży przepływ powietrza. Mimo włączenia lampy grzewczej, w pomieszczeniu było chłodno i był przeciąg. Otwór wentylacyjny był nieregulowany i nie mogłem zmniejszyć poziomu jej działania. Zaziębiłem się. Reszta w zasadzie OK.

Good Hotel

Ocena na stronie TripAdvisor 4.0/5

B0gBeast Business - 19/12/2015 Opinia zatwierdzona w TripAdvisor

Stayed for 3 nights whilst in Neu-Isenberg on business. Easy check. Hotel room clean, modern and in good condition. A reasonable size and not overly small. Shower was good. Bed was, as said in other reviews, on the hard side but it did not bother me. Requested an iron and board and that appeared quickly. Wireless signal was good in room and in bar, internet performance was fine. Could work at desk in room, but it was slightly cramped. TV has USB port than played most of my media. No HDMI that I could use though. Located in central Neu-Isenberg, it was very close to plenty of of shops and other restaurants if you don't fancy staying in. I ate in the bar a couple of nights and whilst bar menu was not extensive the food was fine and an OK price. All in all I would say very good hotel for my purposes. Will be staying here again.

Excellent option for early/late flight in FRA

Ocena na stronie TripAdvisor 5.0/5

Dream318190 Business - 03/02/2015 Opinia zatwierdzona w TripAdvisor

Absolutely no problems during stay. Underground parking at affordable price. Large room with all facilities, very comfortable bed and high sleeping quality. Perfect breakfast and friendly staff. Just 10 minutes driving to/from FRA.

Overnight Stay

Ocena na stronie TripAdvisor 3.0/5

PaulaG980 Family - 08/01/2015 Opinia zatwierdzona w TripAdvisor

Booked to stay at the Airport Hotel as assumed that it would be fully open due to travellers. Unfortunatley I was very wrong. After a 6 hour drive and looking forward to a meal, drink and relax before our next day of travelling we were told that the Restaurant was closed and all we could have was a poor choice or Pizza or microwaved pasta. And as we were unfamiliar with the area we were confined to the hotel. Again drinks were expensive. However the Breakfast was, as always very good and as we were on a deal , it was free. The rooms were not as nice as the Novotel we stayed in at Munich on our journey through to Austria.

Nice & clean hotel

Ocena na stronie TripAdvisor 4.0/5

hooraymama Couples - 16/10/2014 Opinia zatwierdzona w TripAdvisor

Overall the hotel is pleasant and comfortable. The rooms are spacious and clean. However, location is not ideal it is not very accessible by public transport. There is a shopping center opposite with a supermarket to get the essentials.

Thank you very much for your stay and for your comment. We are pleased that you were satisfied with your stay and with our service. It will be a pleasure for us to welcome you again. With best regards, Patrick C. Eickhoff Manager and Team

review

Ocena na stronie TripAdvisor 3.0/5

manasek01 Business - 12/05/2014 Opinia zatwierdzona w TripAdvisor

The hotel is located in a quiet arrea not far from the FRA airport. The staff was very kind and helpfull. However the bed was too soft and I did not get much sleep. Otherwise it was a nice stay. wafels for breakfast were great

Thank you very much for your stay at the Mercure Hotel Frankfurt Airport Neu-Isenburg and for your comment. We are very sorry that you felt the bed was too soft and apologize for any inconvenience caused. Your comments are very important for us and will enable us to improve our service in the future. We would be glad to have the opportunity to welcome you again. Kind regards, Your Team from Mercure Hotel Frankfurt Airport Neu-Isenburg / Germany

A business overnight

Ocena na stronie TripAdvisor 5.0/5

yanivofir Business - 08/07/2013 Opinia zatwierdzona w TripAdvisor

A nice comfortable hotel that is located relatively close to the airport. It has its own restaurant but there are two good restaurants close by. The internet is not free but if you do wish to pay for it you get a good speed connection. I would definitly return to this one.

Great Hotel - Great Service

Ocena na stronie TripAdvisor 4.0/5

lkarl Solo travel - 03/06/2013 Opinia zatwierdzona w TripAdvisor

It took a little bit to find the hotel in spite of being in the middle of Neu-Isenburg. It also does not look too exciting from the outside. However, once you enter the hotel, you are very warmly welcomed by the receptionist. Also the modern design, both in the reception area, the rooms and the restaurant, is very nice (think 60ies with a good touch of 21st century). The restaurant has also to be commended: they have an excellent chef there who cooks really great local food, however, nouvelle cuisine, so not too heavy . Only a pity that not more guests took advantage of the offer. The bar is also very well stocked and the bar tender a very nice and skilled young lady. All in all, a very pleasant stay, where I only regretted that I did not stay longer.

Najnowsze opinie: 20

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