Mercure Neu-Isenburg bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 433 ulasan

Jaminan Harga
Terbaik
Mercure Neu-Isenburg - Image 1
Mercure Neu-Isenburg - Image 2
Mercure Neu-Isenburg - Image 3
Mercure Neu-Isenburg - Image 4
Frankfurter Str. 190, 63263 NEU ISENBURG, Jerman

Deskripsi

Keistimewaan hotel

  • Lokasi pusat, akses transportasi mudah A5, A3, A661. Pusat Isenburg memiliki sekitar 130 toko

  • Garasi parkir dengan 200 ruang parkir

  • 7 ruang konferensi berkapasitas 150 tamu

  • Bar & Bistro "Flieger-Bar"

  • 143 kamar modern dengan tempat tidur nyaman, TV, dan WiFi

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokasi hotel

Mercure Neu-Isenburg

Frankfurter Str. 190
63263 NEU ISENBURG
Jerman

GPS:50.047754, 8.695288

Telepon
Fax +49 6102 59942900

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Flieger-Bar

Jus tomat dan minuman lain tersedia di "Flieger-Bar" di tengah lobi kami, Departure Lounge! Kokpit dan dapur menjadi satu. Dapat dikunjungi tamu dan warga lokal. Sangat indah dan santai!

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  433 ulasan

Peringkat TripAdvisor  4.0/5  330 ulasan

Didn't feel welcome

Catatan Tripadvisor 2.0/5

Ciina Ulasan TripAdvisor tersertifikasi

Arrived lateish, just after 11pm directly from the airport. The hotel doors were looked and there was a sign to call a number. I called several times and ended up with a voice mail in German only. Ended up having to bang on the door to alert one of the guests in the bar who could let me in. Finally the night staff arrived and they had a lot of difficulties logging in, had no info that I booked with breakfast. The whole check in took well over 30 minutes. I have never felt so unwelcomed at a hotel. Rooms were ok but very warm. Comfy bed. Bathroom ok but with very think towels. Breakfast was ok but nothing special at all. I will never stay here again and I dont think this is a 4 star hotel, 3 is more like it

Dear passenger, thank you very much for your feedback. Unfortunately, you did not quite enjoy your stay at our hotel as planned. We apologize for this. We always strive to offer the best customer service and to give the guest an experience. Unfortunately, we did not succeed in this and we would be very happy if you would give us a chance to stay with us next time. We take your criticism very seriously and will discuss the open points with the hotel team to make the next stay positive for you, SORRY !! Captain and Crew.

Ideal for Business Short Stay

Catatan Tripadvisor 5.0/5

S3513KOthomass Ulasan TripAdvisor tersertifikasi

Just what you need for a short stop over in Neu-Isenburg. Central and in walking distance to shops and restaurants. Room was nice and compact, nothing more nothing less. Shower had good power and hot water, room cleaned each day. A small gym area for a quick workout and continental breakfast each morning. Coffee could be better. Staff very pleasant on check-in and in the bar area. Will return while on business trips from Ireland 🇮🇪

Hello to Ireland, dear passenger, thank you very much for your positive feedback. We really appreciate your great review and we are delighted that you had a great experience with us. We strive to provide the best customer service and we are pleased to hear that we succeeded. Thank you for staying with us and we look forward to welcoming you on board again soon. Thank you very much Captain Lars and Crew

Airport themed hotel with very good price/quality ratio

Catatan Tripadvisor 4.0/5

389janaf Bisnis - Ulasan TripAdvisor tersertifikasi

Was staying here only for 1 night driving back from a meeting, and I was nicely surprised as I was staying in another Mercure few days before and didn't like that one. The decoration in this hotel is excellent! Friendly and helpful staff at the reception, good asian restaurant just next door - it is great that we could order there and the hotel staff brought our plates to the hotels restaurant. The room was clean. Breakfast was a tiny bit disappointing - I didn't like the eggs (too hard,dry), otherwise enough choices.

Dear Jana, Many thanks for having been our guest. We very much appreciate your kind comments and good score, I will pass them on to my whole team! We hope to welcome you back on board within the near future again. Many thanks and best regards Marc Prokop General Manager

Very decent hotel, excellent price/quality ratio

Catatan Tripadvisor 4.0/5

Matthijs2517 Bisnis - Ulasan TripAdvisor tersertifikasi

Stayed here for one night, hotel is clean, friendly staff and welcome. Very decent breakfast and parking is well organized too. Room was clean and good size, bathroom a little 70’s. Bar staff was friendly and a good choice of drinks at normal prices. Would stay again.

Dear Matthijs, Many thanks for staying with us and taking the time to drop us a short review on Tripadvisor. We appreciate your kind comments and good score, glad to read that you enjoyed your stay with us. We look forward to welcome you back on board very soon hopefully! Take care and best regards Marc Prokop General Manager

Okay for one night

Catatan Tripadvisor 3.0/5

trilingualtravels Keluarga - Ulasan TripAdvisor tersertifikasi

Great for a short stay. We came for the Coldplay concert and the Hotel was great for a short night. Bed was comfy, however we had a double room booked and only one towel, one pillow and one quilt. We told reception before leaving for the concert (16:00) but when we returned at 23:00 nothing had been brought to the room and there was only one person at reception arranging everythung so we had to wait almost an hour for the Pillow and blanket. When we returned at night someone had ripped a light of the wall and there was glass everyhwere, we tol the night concierge but it was all still there in the morning when we left at 10am. Breakfast was very hectic and not enough tables for all the guests, the two women did everything they could but couldnt get everything cleared and restocked in time. I think the Hotel is clearly understaffed. We used our points for the stay but in fairness, you can get better for the nightly price you pay here. The area isnt the greatest either

Dear Sir, We thank you for your visit and comments on Tripadvisor. Referring to your critical points mentioned we apologize for the inconvenience caused. I am sorry that we did not meet your expectations during this busy weekend. Indeed we had some challenges with the quantity of staff, hoping to have this solved in the meantime. Anyway we thank you for your understanding and would be delighted to welcome you back on board within the future again. Take care and best regards Marc Prokop General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 194 ulasan 9.2/10 Lokasi
  • 372 ulasan 7/10 Kamar
  • 341 ulasan 9/10 Pelayanan
  • 9 ulasan 7.3/10 Internet
  • 180 ulasan 6.7/10 Sarapan
  • 160 ulasan 7.5/10 Kebersihan
  • 152 ulasan 6.3/10 Kenyamanan
  • 103 ulasan 4.6/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Neu Isenburg

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.