法兰克福埃施博恩黑弗曼公园美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 471 评论

保证最优惠房价
法兰克福埃施博恩黑弗曼公园美居酒店 - Image 1
法兰克福埃施博恩黑弗曼公园美居酒店 - Image 2
法兰克福埃施博恩黑弗曼公园美居酒店 - Image 3
法兰克福埃施博恩黑弗曼公园美居酒店 - Image 4
Helfmann-Park 1, 65760 埃施博恩, 德国

描述

酒店其他优惠

  • 7 间活动室，最多可容纳 200 人，自然采光充足，可欣赏天际线景观（6 楼）

  • RELAX 餐厅为您奉上食品和饮品，适合休闲用餐和工作用餐

  • 位于安静地带，拥有理想的交通网络，方便客人前往法兰克福、机场和高速公路

  • 179 间现代客房，配备空调和免费无线网络

我们的客房

酒店位置

法兰克福埃施博恩黑弗曼公园美居酒店

Helfmann-Park 1
65760 埃施博恩
德国

GPS:50.139643, 8.584861

电话
传真 +49 6196 9697100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

BALTHASAR

在我们的"Balthasar"餐厅，您可以享用黑森州当地菜肴和国际特色菜。天气晴好时，您可以在庭院的夏季露台上尽情享用我们的创意菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  471 评论

TripAdvisor 评级  3.4/5  202 评论

Below par hotel

Tripadvisor 评级 3.0/5

K4528HDgails Friends getaway - 经 TripAdvisor 认证的评论

Rooms were tired and quite worn but did have a coffee machine. Very limited staff on duty. The desk clerk also served meals in the restaurant and worked behind the bar. Meals were not of a good quality. Buffet breakfast was ok though. The hotel feels out of the way but there is a train station about a 10 minute walk away. If you’re on a limited budget this hotel would suffice but I’d prefer to pay a bit more for something nicer.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra & Team

Good value for you money!

Tripadvisor 评级 4.0/5

Thorte09 经 TripAdvisor 认证的评论

This hotel is in a great location. Not far from the highway to Frankfurt and close to a business park with DM, Aldi, Lidl and other shops. You can go for jogging around the hotel or for a nice Thai dinner in a walking distance. The staff is nice and attentive in the hotel. The breakfast is okay but not too rich. The rooms are small but well equipped. The bathroom is nice as well. Free Wifi at a good speed is available and several programs on TV. The bar/restaurant looks also nice. The offer a wide range of dishes. It is not a 5 star hotel, but for this low price it is worth to stay here. What I missed was a fridge or minibar and a fitness room or swimming pool in the hotel. Parking spaces are available in a garage direkt next to the hotel and in front of the hotel.

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen und Bis Bald Sandra & Team

Basic

Tripadvisor 评级 3.0/5

Resort37208283863 商务住宿 - 经 TripAdvisor 认证的评论

“Basic” is the correct word to describe this hotel. Although the rooms are clean, as they should be, they should get an upgrade and be renovated, especially the bathroom which is small and outdated. Personnel was friendly. The restaurant in the hotel is overpriced and the waiting time is a bit too much.

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely and best regards Sandra & Team

Disappointing stay – the condition of the rooms leaves a lot to be desired

Tripadvisor 评级 1.0/5

TubaLibre 经 TripAdvisor 认证的评论

One positive aspect is the hotel's location and the comparatively affordable price for a stay, which is certainly a plus for Eschborn. Additionally, there are free parking spaces available over the weekend, which is convenient since the parking garage would otherwise cost a staggering 19 EUR per day. Another advantage is the good shopping options nearby, so you're not dependent on the hotel breakfast. Unfortunately, these positive aspects barely save the day. The rooms are in a deplorable condition—almost disgusting. It seems like they haven’t been renovated for over 10 years. Offering rooms in such a state to guests is simply unacceptable and a strong reason to avoid this hotel in the future. Sticky furniture surfaces, outdated and obsolete TV sets, chipped walls, damaged furniture, and a shower that desperately needs descaling—all of this makes you feel uncomfortable. It feels like the hotel has been abandoned, with the owners just trying to squeeze out the last bit of revenue. The air conditioning, which produced more noise than cooling, added to the negative experience. The only remedy was to open the windows, which wasn't ideal either. And this wasn't just a one-off issue: after rejecting the first room on the 3rd floor due to its condition, the replacement room on the 5th floor was no better. In the end, we left a day early because we simply didn’t feel comfortable.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra & Team

Decent stay

Tripadvisor 评级 3.0/5

Healsby Couples - 经 TripAdvisor 认证的评论

Staff incredibly helpful during issues we experienced with air conditioning not working. Parking free. Petrol station and supermarkets on site. 10 minutes from Frankfurt airport if transiting. Room amenities good, would stay again if in the area.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Sandra & Team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 133 评论 8.5/10 位置
  • 323 评论 5.8/10 房间
  • 254 评论 8.2/10 服务
  • 11 评论 3.8/10 上网
  • 147 评论 8.3/10 早餐
  • 137 评论 6.6/10 清洁度
  • 129 评论 6.2/10 舒适度
  • 68 评论 4.9/10 氛围

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