客户意见评级 4.4/5 2,106 评论
NOVO² 酒廊、酒吧和餐厅 -让您在起居室般的环境中畅所欲言
最多可容纳 250 人的会议设施
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 15h00 办理登记入住手续
从 12h00 办理退房手续
来自 100% 认证入住过我们酒店客人的评论发现更多
Very good value for the money
Dan115 Couples - 20/03/2021 经 TripAdvisor 认证的评论
That hotel is located right in the city center, very good value for the money, very friendly and efficient staff, free parking, close to public transportation (making it easy to access from the airport)
Needs investments urgently
588pierre Family - 24/09/2019 经 TripAdvisor 认证的评论
This hotel is not at all representative of a Novotel. It's old and needs investments in fournitures, carpets, bathroom, non existing climatisation and even their... iron. It's not a disaster, still clean, but it's old and NOT worth the price ! Really too bad for such a nice city as Frankfurt. To finish on a positive note : the elevators were modern.
kuhbonbon2019 Business - 23/07/2019 经 TripAdvisor 认证的评论
I was very upset from one of the front desk service. She was very rude. The others were polite and helpful. But even one person can spoil the full experience and rating of the hotel. 1st room I have received was to the side of the train and it was veryyyy loud. I couldn't sleep at all. When I came back next day afternoon to ask to change the room, she was rude and not nice with her way of talking to a customer. I didn't expect that at all. The initial loud room was with a coffee machine so I have expected to receive a coffee machine in the room in which I have changed to. But they have refused to give me one because of the booking I did. I agree only if it was not provided in the initial loud room. You cannot change your service suddenly!!!! The room service and cleaning personnel were perfect.
City holiday Frankfurt
Discover24733950974 Family - 05/07/2019 经 TripAdvisor 认证的评论
Very nice Service. Little gift for Children during check-in, small playground at Lobby. Good Service during breakfast. A litttle bit far from Downtown, around 11 € by taxi to main Shopping street. Enough parking places for free nearby.
A little tired?
Cyril d Business - 05/06/2019 经 TripAdvisor 认证的评论
Staff was efficient and friendly. Often going to Accor hotels, this Novotel is definitely in need of renovation. Hopefully foreseen in a near future? The location, opposite to the Messe where I was exhibiting is very useful, except that it takes a long detour to get to the Messe as there are no pedestrian crossings close by.
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