法兰克福诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,369 评论

保证最优惠房价
法兰克福诺富特酒店 - Image 1
法兰克福诺富特酒店 - Image 2
法兰克福诺富特酒店 - Image 3
法兰克福诺富特酒店 - Image 4
Lise-Meitner-Strasse 2, 60486 法兰克福, 德国

描述

酒店其他优惠

  • 地理位置优越，方便前往法兰克福贸易展销会和火车总站

  • 宽敞的客房配备全新诺富特 Live'N'Dream 床和无线网络

  • NOVO² 酒廊、酒吧和餐厅 -让您在起居室般的环境中畅所欲言

  • 适合家庭入住：儿童角、家庭房等。

  • 最多可容纳 250 人的会议设施

我们的客房

预订此酒店
客房 1

酒店位置

法兰克福诺富特酒店

Lise-Meitner-Strasse 2
60486 法兰克福
德国

GPS:50.115482, 8.642122

电话
传真 +49 69 79303930

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVO2 RESTAURANT

我们的空调餐厅供应来自世界各地的城市特色菜。在风和日丽的日子里，我们的露台无疑是品尝美食和清爽饮品的绝佳场所。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,369 评论

TripAdvisor 评级  3.7/5  1,194 评论

A Disappointing Experience

Tripadvisor 评级 2.0/5

Walther P 经 TripAdvisor 认证的评论

Dear Vanamstel, Thank you for taking the time to share your detailed feedback. I am genuinely sorry to read that your stay did not meet your expectations, and I would like to offer you my sincere apologies for the inconvenience you experienced. Your comments regarding the overwhelming number of tour groups during your arrival and at breakfast are absolutely valid. On the morning in question, we experienced an unusually high volume of departures from multiple groups, all with the same schedule. This led to a level of crowding we ourselves had not encountered before. We have already begun reviewing measures to better handle such situations in the future—for example, by opening breakfast earlier on high-volume days to ease the pressure and improve the overall guest experience. I also regret that you were unable to enjoy dinner or order room service on your first evening. While we do our best to accommodate every guest, capacity limits can unfortunately be reached during peak times. We're actively working on improving communication and guest flow, especially in situations involving large group check-ins. As for your remarks on the rooms and gym: we understand that the overall comfort and quality of facilities are essential. At our property, various areas are regularly renovated or renewed, and we hope to further improve our rooms in the future as well. Our fitness area is designed for basic workouts, though we understand it may not meet the expectations of guests seeking a more extensive gym setup. Regarding the bathroom, please allow me to clarify that it is heated through our central ventilation system, which is regulated by the temperature settings in the main room. This setup eliminates the need for a separate heating unit in the bathroom. Once again, I’m truly sorry that your stay with us did not reflect the standards you rightfully expect from a Novotel. We appreciate your honest feedback—it helps us continue to improve—and we hope to have the chance to restore your trust in the future. Warm regards Lars Paschold Guest Experience Assistant

Free Parking......No chance!

Tripadvisor 评级 3.0/5

healeddoughnut 经 TripAdvisor 认证的评论

Hi healeddoughnut, Thank you for your feedback and for being a loyal guest at our hotel. We greatly value your opinion and appreciate you sharing your experience. I’d like to clarify a few points regarding the parking. In addition to our underground car park, we also offer complimentary outdoor parking spaces on the hotel property. The €20 fee for the underground parking is a special rate for our house guests and applies per night, regardless of the arrival and departure time. This pricing structure allows us to maintain and operate the garage while keeping costs fair and transparent. We operate on a user-pays principle to avoid including parking fees in the room rate, which would also charge guests who arrive via other means of transport, such as public transportation or bicycles. Furthermore, we regularly analyze market rates around the hotel and are proud to offer parking prices that are lower than the average for both hourly and overnight rates in the area. We understand your concerns and hope this information provides some clarity. If you have any further suggestions or feedback, please don’t hesitate to share. We hope to welcome you back soon and ensure a great overall experience. Kind regards, Lars Paschold Guest Experience Assistant

Comfortable

Tripadvisor 评级 5.0/5

Hayley G 家庭住宿 - 经 TripAdvisor 认证的评论

Great stay, nice location.

Tripadvisor 评级 5.0/5

Samlad31 Solo travel - 经 TripAdvisor 认证的评论

OK for a short business stay.

Tripadvisor 评级 3.0/5

bizfish 经 TripAdvisor 认证的评论

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 559 评论 8.8/10 位置
  • 809 评论 7.2/10 房间
  • 740 评论 8.9/10 服务
  • 14 评论 8.5/10 上网
  • 432 评论 8.3/10 早餐
  • 379 评论 7.6/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。