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法兰克福展览中心美居酒店 4 星

客户意见评级 4.3/5 3,940 评论

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酒店其他优惠

  • 获得安心悦界认证的酒店

  • 地理位置优越,去往法兰克福会展中心以及交通换乘都非常方便。

  • 尽情放松 - ood, Drinks & You(美食美酒与您相伴) - 酒吧设有宽敞的花园休闲区,非常适合休息放松

  • 88 套带小厨房的公寓,适合您在法兰克福长住

  • 酒店拥有 450 个室内泊车位(需收费),方便停车

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 可携带宠物付费服务
  • 按需婴儿看护
  • 全禁烟宾馆
  • 手动温度控制
  • 酒店使用的语言
  • 提前入住/延迟退房付费服务
  • 洗衣房
  • 换汇
  • 行李员
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
  • 小吃和饮料机付费服务
休闲和活动
  • 健美中心
  • 桑拿浴
  • 按需婴儿看护
商务服务
  • 9 会议室
  • 提供复印/打印服务

酒店位置

法兰克福展览中心美居酒店

Voltastr. 29
60486 法兰克福/美因
德国

电话: +496979260

传真: (+49)69/79261606

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • S3 S4 S5 S6 :  S3 S4 S5 S6 WESTBAHNHOF

  • FRANKFURT MAIN CENTRAL STATION :  17 KUHWALDSTRASSE

  • 乘飞机

    FRANKFURT RHEIN MAIN 达到 15公里 / 9.32 英里

  • 乘汽车

    A648 HIGHWAY EXIT TO A5 AND A3 达到 2公里 / 1.25 英里

  • 乘火车

    FRANKFURT WEST 达到 1公里 / 0.62 英里

  • 乘火车

    HAUPTBAHNHOF 达到 1.9公里 / 1.18 英里

GPS :50.116781, 8.638955

我们的客房

入住 4 星级美居法兰克福展览中心酒店,您可以选择标准房、高级房、尊享房和尊享套房。我们的 88 间带厨房公寓是长住客人的不二之选。424 客房配备空调、纯平电视、免费无线网络和 DSL 上网。两名 16 岁以下儿童可免费与您同住一间客房。欢迎您携带宠物入住,每晚收费 10 欧元。

标准房,配备 1 张双人床

  • 最多人数: 3
  • 面积: 从 23 / 248 sq ft
  • 大部分的住宿: BALCONY *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

标准房,配备 2 张单人床

  • 最多人数: 2
  • 面积: 从 23 / 248 sq ft
  • 大部分的住宿: BALCONY *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

高级房,配备双人床,可俯瞰庭院

  • 最多人数: 3
  • 面积: 从 23 / 248 sq ft
  • 景色: 位于花园旁边 *
  • 大部分的住宿: BALCONY *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

高级房,配备两张单人床,可俯瞰庭院

  • 最多人数: 2
  • 面积: 从 23 / 248 sq ft
  • 景色: 位于花园旁边 *
  • 大部分的住宿: BALCONY *

视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

尊享房,配备 1 张大床

  • 最多人数: 4
  • 面积: 从 33 / 355 sq ft
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)
客房

酒店餐厅和酒吧

RELAX FOOD DRINKS AND YOU

美食类型: 国际

在我们国际化风格的 "twenty9" 餐厅享用当地风味和国际美食的经典菜式,好好犒劳一下自己。与之相连的花园酒廊是工作后放松休闲的理想绿洲。

午餐

12:00 - 15:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 22:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

RELAX - FOOD, DRINKS & YOU

非合约照片

一切皆在名字中:坐下来,按照您的方式悠闲小酌,享用美食,静心工作。别忘了,放松会带来积极效果 - 为您带来灵感,催生卓越的想法、明智的决策和愉快的谈话。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:9

  • 最大面积:132 平方米

  • 最大容量:100 个人

  • 最大宴会容量:80 个人

了解更多信息


法兰克福展览中心美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

3,940 评论

tripadvisor

TripAdvisor 评级 3.5/5

838 评论

Good experience

Tripadvisor 评级 4.0/5

EdwardRatchett Couples - 29/10/2019 经 TripAdvisor 认证的评论

I am an Accor member and so far I've always stayed at Novotel whenever I visit Frankfurt, but this time around I decided to try Mercure instead. Overall it was a good stay, I don't really have any big complaints or annoyance. Room size was good, bed was comfortable, bathroom was pretty nice. However, I feel more welcomed at Novotel (welcome drinks, welcome notes & cookies, etc.) which is a plus especially since I book these hotels primarily due to my membership status. So all in all it was ok, but for me Novotel still has the edge.

Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding our welcoming and the service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. We would love to welcome you back as our guest - also to have a chance to prove to you that we can do much better. Best regards, Olaf Schneider General Manager

参加展会首选

客户意见评级 5.0/5

X. 商务住宿 - 14/05/2019 所有已确认评论

早餐很棒,安静。性价比很高

Dear Mr. X., Thank you for staying with us at Mercure Hotel & Residenz Frankfurt Messe and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Olaf Schneider General Manager

Bad experience

Tripadvisor 评级 1.0/5

Companion27774008478 Couples - 19/04/2019 经 TripAdvisor 认证的评论

The staff at Front Office were not helpfull, no enthousiam. We firstly booked one night and intended to continue for next night but have to leave and move to another hotel nearby, Mercure Hotel Frankfurt Messe where we enjoyed the service much better. By the way, We would like to thank all team of the Mercure Hotel & Residenz Frankfurt Messe.

I sincerely apologize for the behaviour of the staff at the front office that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Olaf Schneider General Manager

Good location

Tripadvisor 评级 4.0/5

811adrienm Solo travel - 22/11/2017 经 TripAdvisor 认证的评论

Good location, you get in the city quite fast from there. The hotel is close to the train station you just have to go through a small park and you're basically there. The rooms aire fairly standard though

Thank you very much for the positive feedback. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Stefan Ader General Manager

Biz as usual, don't expect more!

Tripadvisor 评级 3.0/5

iboy003 Business - 21/11/2017 经 TripAdvisor 认证的评论

Booked 3 rooms, for 2 nights stay. 1 booking was wrong, but front desk managed to find us a twin bed room. Thanks for this! If you're Platinum member, don't expect much from this hotel. No value or appreciation will be noticed.

We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Stefan Ader General Manager

Wonderful stay

Tripadvisor 评级 5.0/5

711gerganap Solo travel - 06/06/2017 经 TripAdvisor 认证的评论

Excellent hotel with wonderful service. This was my second stay and I am very much satisfied. Especially the service is very much professional and kind. Perfect price quality relation. I can only recommend this hotel. Thank you!

Our team is honored to receive such positive feedback an the recommendation - a definite highlight in our daily tasks. We are delighted that you gave us the highest ratings and are pleased to pass along these top reviews and positive remarks on our services to the staff.We are glad that you enjoyed our amenities and that you felt at home with us. My team and I look forward to welcoming you again soon on your next visit in Frankfurt a. M.! Best regards, Stefan Ader General Manager

Poor Customer Service

Tripadvisor 评级 2.0/5

Prashant S Couples - 10/03/2017 经 TripAdvisor 认证的评论

Hotel staff was not friendly at all. Just friendly towards local German Guest. Band attitude to other tourist. Front desk staff need to be more courteous to foreign guest who have language barrier. Guest come from different parts of the world and different cultures which must be respected by the hotel staff.

客户意见评级 4.0/5

匿名 商务住宿 - 10/02/2017 所有已确认评论

进店办理住宿时接待的先生非常专业,抱歉忘记记下他的名字,问任何问题都有预备,而且解释清楚,让人放心! 对房间配置整体满意,房间内灯光不够亮,写字台台灯不能调整高度,建议整改。 早餐比较丰盛,新鲜水果不够。第一天问了才上来几个苹果,结果生涩难吃。后来上的葡萄也不太新鲜,还好果汁品种足够。 总体评分8分,前台服务9分。

Nice

Tripadvisor 评级 5.0/5

773anastasiiap Couples - 10/02/2017 经 TripAdvisor 认证的评论

Large and clear room and bathroom, comfortable bad, good services. Personal very polite. Too hard to find this hotel, location is far from the city center and ZOB and HBf. But there are 17 tram and U-bahn near.

disapointed

Tripadvisor 评级 2.0/5

982barti Business - 02/02/2017 经 TripAdvisor 认证的评论

been a customer for years, and it was Always correct, but this year it wasn't. stayed there for three nights, but even though I mentioned the safe was broken on the first night and the second day, it did not get fixed, nor were we given any explanation. Even a simple lightbulb replacement was to much trouble it seemed. You have to pay to stock the minibar, this for a "silver" customer with no "history" in any mercure hotel.

Slow Wifi

Tripadvisor 评级 3.0/5

bprasetya Couples - 04/01/2017 经 TripAdvisor 认证的评论

Location is ok, close to tram stops and relatively quite environment. 15 minute to old town by tram. We went by car so quite easy to reach from highway. The only disapointment is that very slow Wifi in the room. We could not connect to internet until our last day of stay. It would be better if Ethernet cable is provided.

客户意见评级 3.5/5

匿名 商务住宿 - 18/10/2016 所有已确认评论

房间布置简单,空调过热,导致一晚房间很干燥闷,早餐还不错

dont go if you dont have to

Tripadvisor 评级 2.0/5

marc_wehrens Business - 12/07/2016 经 TripAdvisor 认证的评论

Mass tourist place, very average, part of the hotel is refurbished, other parts are old and worn down, broken buttons in the elevators. Staff is friendly and helpful. Next door construction work starts at 6:30AM so be aware. Breakfast buffet empty after busloads of tourists went by. Cheap quality of food, cold eggs, no staff available. I had to save myself in the bar to have a more or less quiet breakfast. The lot for 21 euros per breakfast, not worth it. Rip off for business travelers who pay for loads of cheap tourist. And the 25 euro underground parking (per night that is) really makes your day. very very average...

Mercure Frankfurt Business Trip Feedback

Tripadvisor 评级 2.0/5

Wander613382 Business - 26/06/2016 经 TripAdvisor 认证的评论

Overall very disappointing. Service in particular in the bar and restaurant was very poor as was the food. In fact having waited over 30 minutes for the menu I walked out one night and went to another restaurant close by where I experienced excellent service. Also considering this hotel is in the centre of Frankfurt the inform wifi was extremely poor and so I paid 6 euro for a higher speed line which was only marginally better. I very often stay in Mercure hotels which have all been to date of a very good standard but the management of this particular hotel needs changing.

A 5 day pleasure !!

Tripadvisor 评级 5.0/5

mohansmb Business - 18/04/2016 经 TripAdvisor 认证的评论

Well maintained and great assistance throughout. It is best suited for all needs ! Though there is no variety of options in Complimentary breakfast, you could improve it to reach higher standards. :):)

Dear Mercure Guest, Thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

Good hotel to stay at.

Tripadvisor 评级 4.0/5

tdak0 Business - 16/03/2016 经 TripAdvisor 认证的评论

Located one train stop away from the Frankfurt Fair, 15 min walk from town, this hotel is not a bad place to stay at. Clean rooms, welcome reception area, easy access to tram and train into town. Reception staff is friendly, but just. Only thing I found a bit expensive was the breakfast. At €21, for what is offered, I found that a bit on the expensive side.

Dear Mercure Guest, We thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us happy and for our employees the best reward. Many thanks for the indication with the breakfast. You have the possibility to book through our direct hotel websites a discounted breakfast. Booked locally or through travel agencies we charge currently per person 21 EUR. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

Good experience at my first Mercure

Tripadvisor 评级 4.0/5

Anon140703 Business - 29/02/2016 经 TripAdvisor 认证的评论

Close to Frankfurt Mess, hotel looks like it's from the 80's considering building style and the lifts. Their computer lost my online check-in which was unfortunate. Otherwise no issues: good selection at breakfast, great shower, comfortable bed, street not too noisy at night (business district). Handy location for the business district around the Voltastrasse and Franklinstrasse but the city center you'll need a taxi.

Dear Mercure Guest, We thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your mainly positive feedback and satisfaction makes us happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

Good business hotel

Tripadvisor 评级 4.0/5

vderek29 Business - 30/10/2015 经 TripAdvisor 认证的评论

Good sized rooms, good breakfast, friendly helpful staff, quiet. Bed comfortable. Note: near Trade Fair Center, not near downtown. More of a business hotel than a tourist location. Fair price for room and breakfast.

Dear Mercure Guest, Thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager
客户意见评级 1.5/5

匿名 商务住宿 - 11/10/2015 所有已确认评论

前台经理非常糟糕、离店前强迫让我签字没有的消费。再不能入驻这家宾馆!

Excellent value for money

Tripadvisor 评级 4.0/5

tomasz_muehleisen Business - 25/09/2015 经 TripAdvisor 认证的评论

Good, well located and priceworthy hotel. The privilege rooms in the dependance accross the street are very spacious and comfortable. There is a tramway stop almost in front, it will take you quickly both to the Frankfurt fair (Messe) and the Central Station (Hbf). And, there is a grocery supermarket only 3 minutes away. I recommend this hotel to anybody travelling privately or on business to Frankfurt.

Dear Mercure Guest, Thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

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