Mercure Hotel Frankfurt Eschborn Helfmann Park bintang 4

Catatan tamu Avis (Peringkat ALL) 4.0/5 471 ulasan

Jaminan Harga
Terbaik
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 1
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 2
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 3
Mercure Hotel Frankfurt Eschborn Helfmann Park - Image 4
Helfmann-Park 1, 65760 ESCHBORN, Jerman

Deskripsi

Keistimewaan hotel

  • Ada 7 ruang acara untuk 200 tamu dengan pencahayaan alami dan pemandangan cakrawala (lantai 6)

  • Restoran RELAX - Food, Drinks & You: Bersantap dan bekerja dengan santai

  • Lokasi tenang dengan jalur transportasi ideal ke Frankfurt, bandara, dan jalan bebas hambatan

  • 179 kamar modern dengan AC dan WiFi gratis

Akomodasi kami

Lokasi hotel

Mercure Hotel Frankfurt Eschborn Helfmann Park

Helfmann-Park 1
65760 ESCHBORN
Jerman

GPS:50.139643, 8.584861

Telepon
Fax +49 6196 9697100

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

BALTHASAR

Di restoran "Balthasar", Anda dapat menikmati hidangan khas Hessian dan internasional. Cicipi hasil kreasi kami dan bersantaplah di teras musim panas di halaman kami saat cuaca cerah.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.0/5  471 ulasan

Peringkat TripAdvisor  3.4/5  202 ulasan

Below par hotel

Catatan Tripadvisor 3.0/5

K4528HDgails Friends getaway - Ulasan TripAdvisor tersertifikasi

Rooms were tired and quite worn but did have a coffee machine. Very limited staff on duty. The desk clerk also served meals in the restaurant and worked behind the bar. Meals were not of a good quality. Buffet breakfast was ok though. The hotel feels out of the way but there is a train station about a 10 minute walk away. If you’re on a limited budget this hotel would suffice but I’d prefer to pay a bit more for something nicer.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra & Team

Good value for you money!

Catatan Tripadvisor 4.0/5

Thorte09 Ulasan TripAdvisor tersertifikasi

This hotel is in a great location. Not far from the highway to Frankfurt and close to a business park with DM, Aldi, Lidl and other shops. You can go for jogging around the hotel or for a nice Thai dinner in a walking distance. The staff is nice and attentive in the hotel. The breakfast is okay but not too rich. The rooms are small but well equipped. The bathroom is nice as well. Free Wifi at a good speed is available and several programs on TV. The bar/restaurant looks also nice. The offer a wide range of dishes. It is not a 5 star hotel, but for this low price it is worth to stay here. What I missed was a fridge or minibar and a fitness room or swimming pool in the hotel. Parking spaces are available in a garage direkt next to the hotel and in front of the hotel.

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen und Bis Bald Sandra & Team

Basic

Catatan Tripadvisor 3.0/5

Resort37208283863 Bisnis - Ulasan TripAdvisor tersertifikasi

“Basic” is the correct word to describe this hotel. Although the rooms are clean, as they should be, they should get an upgrade and be renovated, especially the bathroom which is small and outdated. Personnel was friendly. The restaurant in the hotel is overpriced and the waiting time is a bit too much.

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely and best regards Sandra & Team

Disappointing stay – the condition of the rooms leaves a lot to be desired

Catatan Tripadvisor 1.0/5

TubaLibre Ulasan TripAdvisor tersertifikasi

One positive aspect is the hotel's location and the comparatively affordable price for a stay, which is certainly a plus for Eschborn. Additionally, there are free parking spaces available over the weekend, which is convenient since the parking garage would otherwise cost a staggering 19 EUR per day. Another advantage is the good shopping options nearby, so you're not dependent on the hotel breakfast. Unfortunately, these positive aspects barely save the day. The rooms are in a deplorable condition—almost disgusting. It seems like they haven’t been renovated for over 10 years. Offering rooms in such a state to guests is simply unacceptable and a strong reason to avoid this hotel in the future. Sticky furniture surfaces, outdated and obsolete TV sets, chipped walls, damaged furniture, and a shower that desperately needs descaling—all of this makes you feel uncomfortable. It feels like the hotel has been abandoned, with the owners just trying to squeeze out the last bit of revenue. The air conditioning, which produced more noise than cooling, added to the negative experience. The only remedy was to open the windows, which wasn't ideal either. And this wasn't just a one-off issue: after rejecting the first room on the 3rd floor due to its condition, the replacement room on the 5th floor was no better. In the end, we left a day early because we simply didn’t feel comfortable.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra & Team

Decent stay

Catatan Tripadvisor 3.0/5

Healsby Couples - Ulasan TripAdvisor tersertifikasi

Staff incredibly helpful during issues we experienced with air conditioning not working. Parking free. Petrol station and supermarkets on site. 10 minutes from Frankfurt airport if transiting. Room amenities good, would stay again if in the area.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Sandra & Team

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 133 ulasan 8.5/10 Lokasi
  • 323 ulasan 5.8/10 Kamar
  • 254 ulasan 8.2/10 Pelayanan
  • 11 ulasan 3.8/10 Internet
  • 147 ulasan 8.3/10 Sarapan
  • 137 ulasan 6.6/10 Kebersihan
  • 129 ulasan 6.2/10 Kenyamanan
  • 68 ulasan 4.9/10 Suasana

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di FRANKFURT

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.