Mövenpick Hotel Frankfurt City bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 82 ulasan

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Mövenpick Hotel Frankfurt City - Image 1
Mövenpick Hotel Frankfurt City - Image 2
Mövenpick Hotel Frankfurt City - Image 3
Mövenpick Hotel Frankfurt City - Image 4
Den Haager Strasse 5, 60327 FRANKFURT AM MAIN, Jerman

Deskripsi

Keistimewaan hotel

  • 12 ruang pertemuan dan konferensi dengan pencahayaan alami

  • Pusat Pameran Frankfurt dapat dicapai 5 menit berjalan kaki

  • Teras rooftop dengan pemandangan, restoran dan bar Mövenpick dengan area luar-ruang

  • 288 kamar modern

  • Gym 130 m² di lantai 8 (gratis)

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Lokasi hotel

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 FRANKFURT AM MAIN
Jerman

GPS:50.10984, 8.65103

Telepon
Fax +49 69 788075888

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

MOVENPICK RESTAURANT

Nikmati berbagai pilihan masakan regional, cita rasa khas Swiss, dan hidangan internasional. Tim kami menyambut Anda dalam suasana yang trendi dan modern. Dapur terbuka kami menampilkan suasana di balik layar.

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Peringkat ALL  4.1/5  82 ulasan

Peringkat TripAdvisor  4.3/5  1.441 ulasan

Hotel with great service!

Catatan Tripadvisor 5.0/5

msmotravels Bisnis - Ulasan TripAdvisor tersertifikasi

Nice hotel with good location. We had a great experience in this hotel. Our compliments to reception staff Jawad and Jacqueline. We have some problems with printing and emails. Both of them were very patient, professional and helpful. Truly top hospitality! 👍

Dear Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our hotel and that the location suited you. Your appreciation for Jawad and Jacqueline means a great deal to us. It's wonderful to know that they were able to assist you with the printing and email issues. Your praise motivates us to continue providing excellent service. We look forward to welcoming you back again soon! Sincerely, Your Mövenpick Hotel

Spacious rooms, terrible restaurant

Catatan Tripadvisor 4.0/5

pekao Solo travel - Ulasan TripAdvisor tersertifikasi

I stayed for three nights in late July. Check in was indifferent by unmotivated brunette young man. I booked superior king room and was hoping for upgrade to junior suite as hotel was virtually empty and I am gold member. Apart from Chinese tourists and Singapore cabin crew there was nobody else there. To no avail. He just would not even bother. Upon learning my room allocation was on 2nd floor I insisted he moves me to top floor which he reluctantly did. It felt I was the only person on that floor, I never met anyone else on the corridors. Why not ensure you give guests maximum experience if you can as hotel is far from full occupancy? My room rate included complimentary mini bar but upon floor change I had to chase it as it was empty. They also brought gold member welcome snack which was nice. They provide complimentary water. Hotel has lovely outdoor terrace on 7th floor (no food or drink service). Location of hotel is good for ride to the airport by uber (15 min), train station (15 min walk) but not for anything else. If you like to walk like me, it will take you 30 min to reach any sights. Otherwise you can take Messe U Bahn. Upon arrival I took the train from the airport to the Main Station (Hbh). 10 min journey costed 19.50 Euro which was steep. Then you walk through really doggy area of central station, I really don’t recommend it. You also need to pass this area to go to the centre, not ideal for solo woman traveller I was in Frankfurt. I did not hesitate to book uber on the way back at merely 10 Euros more (30 Euros total). Room did not feel much of four star but was clean, practical and really spacious with sofa. Windows open fully, it is four of them and it is quiet at night. I had bath/ shower combination with good water pressure. I did not like sqeezy wall mounted toiletries. I don’t find it hygenic to sqeeze these bottles… For this room category hotel provides sleepers but not bathrobe. I chased it to no avail. Sorry for second most expensive room type they need to fix it in four star hotel. Quality of towels is Holiday Inn. I ordered rosti in the restaurant once as it is a Swiss chain. It was expensive, terrible and had nothing to do with this dish. There is a reason why this restaurant is constantly empty. Overall I would stay again for quality of sleep snd spacious room. The value in July was also good compared with other European cities.

Dear Guest, Thank you for taking the time to share your experience during your stay with us. We are sorry to hear that your check-in didn't meet your expectations and that you felt you didn't receive the attention you desired. Your feedback is very important to us, and we will use it to improve our service. We are pleased that you enjoyed the room and the quality of your sleep. We place great importance on cleanliness and comfort, and it's nice to hear that you appreciated the quiet location and the ability to open the windows. We regret that the toiletries and the provision of bathrobes did not meet your expectations. We will discuss your comments internally to ensure we can provide a better experience for our guests. We are sorry that the restaurant did not meet your expectations. We will share your feedback with the kitchen team to improve the quality of the food. We thank you for your feedback and hope to have the opportunity to welcome you back in the future to offer you an even better experience. Best regards, Your Mövenpick Hotel Team

Tired, average experience

Catatan Tripadvisor 1.0/5

sarahtG4086OW Ulasan TripAdvisor tersertifikasi

Really tired hotel. Service from check in, to ordering a beer at the bar and the housekeeping - very average. Was travelling for work - so was not there a lot - but would be really disappointed if i had booked this for as part of a holiday.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are sorry to hear that your stay did not meet your expectations and that you found the service quality to be average. We attach great importance to guest satisfaction and take your feedback very seriously. We will discuss your comments regarding check-in, bar service, and housekeeping internally to ensure we can continuously improve. We are pleased that you stayed with us during your business trip and hope you will give us another chance in the future to give you a better impression. Thank you again for your feedback. We wish you all the best and hope to welcome you back soon. Best regards Your Mövenpick Hotel

A really great stay

Catatan Tripadvisor 5.0/5

martine_floridahome Couples - Ulasan TripAdvisor tersertifikasi

We had an excellent 2 night stay. We are platinum accor and We arrived slightly earlier than check in time. We had a lovely greeting from the 3 staff on reception and in perfect English. We were upgraded to a wonderful suite. A lovely welcome plate was delivered to the room. Alejandra authorised a late checkout. Every time we met her she remembered our name and was cheerful and professional The bar area is a really nice atmosphere for a couple of nightcaps. We knew we weren’t in the city centre and found the area safe, plenty of shops restaurants and bars and just 15 mins to the airport

Dear Gast, Thank you for your wonderful review! We are delighted to hear that you had an excellent stay with us and that our team, especially Alejandra, gave you such a warm welcome. We are proud to offer our Platinum Accor members an upgrade to our suites, and we are pleased that you appreciated the welcome. It's great to know that you enjoyed the atmosphere in our bar area and that you found our hotel's location convenient. We look forward to welcoming you back soon and wish you all the best until then! Best regards Your Mövenpick hotel

Not professional work

Catatan Tripadvisor 1.0/5

Диана С Ulasan TripAdvisor tersertifikasi

Disgusting, terrible and not professional work of the receptionist On the 7 of March 2025 My dad has a diamond status and I booked an accessible room for my mom after surgery, I was guaranteed an accessible room, but upon check-in I get a regular room without conditions for disabled people. After long proceedings the receptionist brought her just a chair for taking a shower. I suppose that you need to understand that if someone make a booking for accessible room , you must provide this conditions

Dear Dianaslus, Thank you for taking the time to tell us about your experience. We are sorry to hear that your stay with us did not meet expectations, especially in relation to booking an accessible room for your mother. We take your feedback very seriously as guest satisfaction is our top priority. It is unacceptable that you were not provided with the room you were promised and we sincerely apologize for any inconvenience this has caused you and your family. We will speak to our team immediately to ensure that such misunderstandings are avoided in the future. Your feedback is very important to us and we thank you for bringing it to our attention. We hope that you will give us another chance in the future to show that we can provide our guests with the service they deserve. Best regards, Your Mövenpick Hotel

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 296 ulasan 8.8/10 Lokasi
  • 390 ulasan 5.9/10 Kamar
  • 305 ulasan 6.2/10 Pelayanan
  • 227 ulasan 8.3/10 Sarapan
  • 179 ulasan 5/10 Kebersihan
  • 107 ulasan 3.4/10 Kesepadanan nilai
  • 8 ulasan 2.3/10 Kebugaran/olah raga

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Semua hotel kami di FRANKFURT

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.