Novotel Erlangen

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.495 görüş

Novotel Erlangen - Image 1
Novotel Erlangen - Image 2
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Hofmannstrasse 34, 91052 ERLANGEN, Almanya

Açıklama

Otel ekstraları

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Konaklama olanaklarımız

Otelin konumu

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Almanya

GPS:49.592866, 11.013377

Telefon
Faks +49 9131 9747500

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.495 görüş

TripAdvisor Derecesi  4.0/5  663 görüş

Avis müşterileri puanı 2.5/5

Beyazit C. İş - ALL için doğrulanmış yorumlar

1 gün önce oda kahvaltı 92 euro verdim 1 gece sonra oda kahvaltı 130 euro fiyat çıkması normal değildi.

Dear Beyazit C., Thank you very much for your visit. Of course, we do acknowledge, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. I also ask for your understanding regarding the dynamic pricing that is customary in the hotel industry. We are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, The team of the Novotel Erlangen

Below average

Tripadvisor puanı 2.0/5

Eero N TripAdvisor onaylı yorum

Below average. Rooms are old und need renewal. Toilet and shower not very well cleaned and the thermostat not working properly. Pizza from hotel restaurant was made from pre-frozen. Typical 2 star hotel, there are many better options in Erlangen

Dear 968eeron, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room & the restaurant did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

Late arrival with a perfect Check-in Service

Tripadvisor puanı 5.0/5

petercrauwels Couples - TripAdvisor onaylı yorum

Even that we arrived late (after midnight) our reservation was still in the system. A very nice gentleman upon arrival help us with check-in and gave us a perfect check-in experience.

Dear petercrauwels, It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We would like to thank you for the top rating and the great remarks on the colleague. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the Novotel Erlangen

Great place to stay, but hospitality can be improved

Tripadvisor puanı 3.0/5

ryanantenor Aileler - TripAdvisor onaylı yorum

On 17 july 2024! Me and my family stayed here for a stopover from our road trips. It's great place and best room they can offer , some area are bit outdated but still comfy to stay. Sadly we arrived bit later in the evening because of the traffic. Luckily a nice lady in the counter has seems everything ready and has forgot that I am a member she might forgot to give us the welcome drinks voucher. Which I didn't though about it, because coming from Czech Republic, it was all via smart phone. But all went well and we were tired so we head ahead and sleep. The next morning went all downside. Upon checkout which I want to use my welcome drinks, but apparently I need to have a voucher for all of us which we were 4 ppl. When I went to the bar and claims it. He was f** rude and says, do you have a welcome drink voucher? "No, then I cannot give to you"...but which I said I believe I have rights and can show him in my apps. But for someone reason he was not even listening, and just said "What do you want?!!" which I replied: "I just want to ask a coke cola" . Which he grabs the cola and saying: "Here you go! It's okay?! It's okay! " but I wanted to ask for my wife and 2 kids...sadly I didn't even bother...I was just shocked and just want to get out. Which sadly also I forgot my 2 little bags and only remember when I arrived to Novotel Frankfurt..Which I had 2 hours drive which 4 hours in total just because of him. I was tired from long driving and I did not expect this situation from this 4 stars hotel! I was just happy that I didn't stay long and also grateful that they still retrieved my bags and have a great manager to put it aside and able to explain her the situation. But that guy was on the bar was really rude. It was around 12 pm in the afternoon!

Dear Ryan A, We would like to offer our sincere apologies for the behaviour of the colleague. That is unacceptable and below our standards. Please rest assured that we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with - and at the same time we do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Now we would like to ask you to give us another chance. Best regards, The team of the Novotel Erlangen

Average overall

Tripadvisor puanı 3.0/5

KLoupos İş - TripAdvisor onaylı yorum

Average overall but good option when Nuremberg is full. 15 minute walk to the train station so easy to move around. Nice position close to the market and restaurants of Erlangen. The breakfast was average quality, rooms are clean but nothing very special.

Dear KLoupos, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room and the breakfast did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Erlangen

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 355 görüş 9.1/10 Konum
  • 637 görüş 6.4/10 Oda
  • 585 görüş 9.3/10 Hizmet
  • 15 görüş 9.5/10 Wifi
  • 357 görüş 8.6/10 Kahvaltı
  • 246 görüş 7.9/10 Hijyen
  • 153 görüş 3.9/10 Fiyatının Karşılığı
  • 97 görüş 4.8/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Erlangen şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.